service INFINITI QX56 2007 Factory Service Manual

DOOR MIRROR
GW-85
< SERVICE INFORMATION >
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1. Set mirror assembly mirror glass upward.
2. Apply protective tape to mirror housing.
3. Insert a screwdriver under tab (1) and gently twist screw driver
to release mirror glass and holder from mirror bracket (2).
Remove the mirror glass and holder by hand to fully disengage
from bracket.
4. Disconnect two electrical connectors (3), (4) from mirror glass
and holder.
INSTALLATION
1. Set mirror holder bracket and mirror glass and holder in the hor-
izontal position. Ensure that the metal damper blades (1) on the
mirror glass are aligned with the ramps (2) inside the plastic mir-
ror case.
2. Connect two electrical connectors (4), (3) to the back of the mir-
ror holder.
3. Align mirror glass and holder with mirror holder bracket and
push mirror glass and holder onto mirror holder bracket.
4. Rotate mirror to ensure proper installation.
LIIA2372E
LIIA2373E

IDX-2
ALPHABETICAL INDEX
Numerics
2-4WD shift solenoid valve ..... TF-93
, TF-154, TF-167
4WD - Wiring diagram ....................................... TF-24
4WD shift switch ................................................ TF-65
4WD solenoid valve ................ TF-89, TF-154, TF-167
4WD system description .................................... TF-15
4WD system diagram ........................................ TF-19
A
A/C air flow ...................................................... ATC-30
A/C compressor clutch removal and installation .. ATC-
180
A/C compressor mounting ............................. ATC-179
A/C compressor precaution ............................. ATC-11
A/C compressor special service tool ................ ATC-14
A/C control operation (auto A/C) ...................... ATC-27
A/C diagnostic work flow (auto A/C) .............. ATC-133
A/C evaporator ............................................... ATC-186
A/C HFC134a (R134a) system identification ..... ATC-6
A/C HFC134a (R134a) system precaution ........ ATC-5
A/C HFC134a (R134a) system service procedure ATC-
175
A/C HFC134a (R134a) system service tools ... ATC-14
A/C HFC134a system service equipment precaution ...
ATC-11
A/C lubricant (R134a) ...................................... ATC-22
A/C lubrication oil ............................................. ATC-22
A/C operational check ....................... ATC-56, ATC-58
A/C self-diagnoses (auto A/C) ........ ATC-54, ATC-133
A/C service data specification ........................ ATC-193
A/C trouble diagnoses (auto A/C) .................... ATC-34
A/C, A - Wiring diagram ................................... ATC-42
A/T fluid checking ...................... AT-12, AT-51, MA-22
A/T fluid cooler cleaning .................................... AT-14
A/T fluid replacement ............................. AT-12, MA-24
A/T fluid temperature sensor ........................... AT-123
A/T IND - Wiring diagram .................................... DI-36
A/T indicator ........................................................ DI-36
A/T shift lock system ........................................ AT-216
A/T trouble diagnoses ........................................ AT-42
ABS - Wiring diagram ..................................... BRC-16
ABS (anti-lock brake system) ........................... BRC-7
Accelerator control system ............................... ACC-3
Accelerator pedal position (APP) sensor . EC-608, EC-
614, EC-628
Accelerator pedal released position learning ..... EC-80
AF1B1-Wiring diagram EC-242, EC-250, EC-258, EC-
267, EC-638
AF1B2-Wiring diagram EC-244, EC-252, EC-260, EC-
269, EC-640
AF1HB1-Wiring diagram .................................. EC-175
AF1HB2-Wiring diagram .................................. EC-177
Aiming adjustment .................................. LT-23, LT-61
Air bag .............................................................. SRS-3
Air bag precautions .............................................. AV-4
Air cleaner and air duct ..................................... EM-15
Air cleaner filter replacement ................ EM-16, MA-16
Air conditioner cut control ................................. EC-29
Air flow meter - See Mass air flow sensor EC-197, EC-
206
Air fuel ratio sensor 1 .. EC-239, EC-248, EC-256, EC-
264, EC-636
Air fuel ratio sensor 1 heater ........................... EC-174
Air mix. door motor .......................................... ATC-69
Ambient sensor ............................. ATC-138, ATC-149
Angular tightening application ............................. EM-4
Antenna .............................................................. AV-58
APPS1 - Wiring diagram ................................. EC-610
APPS2 - Wiring diagram ................................. EC-616
APPS3 - Wiring diagram ................................. EC-630
ASC/BS - Wiring diagram ............................... EC-574
ASC/SW - Wiring diagram .............................. EC-557
ASCBOF - Wiring diagram .............................. EC-648
ASCD ................................................................ EC-30
ASCD (automatic speed control device) ........... ACS-3
ASCD brake switch ........................... EC-572, EC-647
ASCD indicator lamp ....................................... EC-654
ASCD steering switch ..................................... EC-555
ASCIND - Wiring diagram ............................... EC-655
ATP switch ............................ TF-106, TF-109, TF-114
Audio .................................................................... AV-6
AUDIO - Wiring diagram .................................... AV-11
AUT/DP - Wiring diagram .................................. SE-16
Auto air conditioner - Wiring diagram .............. ATC-42
Auto anti-dazzling inside mirror ........... GW-69, GW-70
Autolamp ............................................................ LT-38
Automatic amplifier ......................................... ATC-59
Automatic drive positioner .................................. SE-11
Automatic transmission number .......................... GI-50
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Back door ........................................................... BL-88
Back door trim ..................................................... EI-32
Back sonar .......................................................... DI-50
BACK/L - Wiring diagram ................................... LT-87
Back-up lamp ..................................................... LT-87
Ball joint (front) ................................................ FSU-15
Basic inspection ................................................ EC-73
Battery ................................................................. SC-4
Battery current sensor . EC-520, EC-527, EC-534, EC-
541
Battery/Starting/Charging System Tester SC-6, SC-12,
SC-20
BCM (Body control module) ................ BCS-3, AV-106
Block heater ...................................................... EM-78
Blower motor ................................... ATC-93, ATC-153
Body alignment ................................................ BL-164
Body component parts ..................................... BL-151
Body construction ............................................ BL-163
Body exterior paint color .................................. BL-150
Body mounting ................................................. BL-149
Body repair ....................................................... BL-150
Body sealing .................................................... BL-160
Bose speaker amp. .............................................. AV-8
Brake booster .................................................... BR-17

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ALPHABETICAL INDEX
Brake fluid level ................................................. MA-28
Brake hydraulic line ........................................... BR-12
Brake inspection ................................................ MA-28
Brake lines and cables inspection ..................... MA-28
Brake master cylinder ....................................... BR-15
Brake switch ...................................... EC-572, EC-584
BRK/SW - Wiring diagram ............................... EC-585
Bulb specifications ........................................... LT-148
Bumper, front ...................................................... EI-13
Bumper, rear ....................................................... EI-15
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Cabin air filter .................................................... MA-21
Camshaft ........................................................... EM-46
Camshaft inspection .......................................... EM-49
Camshaft position sensor (PHASE) ................ EC-369
CAN - Wiring diagram .............. EC-157, AT-93, AT-94
CAN communication EC-32, EC-156, EC-159, TF-112,
RSU-6
Canister-See EVAP canister ............................. EC-36
Center case (Transfer) ....................... TF-154, TF-167
CHARGE - Wiring diagram ............................... SC-19
Charging system ............................................... SC-17
Chassis and body maintenance ........................ MA-21
Chassis and body maintenanceSchedule 1 ........ MA-8
Chassis and body maintenanceSchedule 2 ...... MA-10
CHIME - Wiring diagram ..................................... DI-41
Circuit breaker ................................................... PG-17
Clock ................................................................... DI-61
CLOCK - Wiring diagram .................................... DI-61
Closed loop control ............................. EC-26, EC-501
Closed loop control (Bank 1) ........................... EC-501
Closed loop control (Bank 2) ........................... EC-501
Clutch drum (Transfer) ....................... TF-154, TF-167
Clutch pressure switch (Transfer) ...... TF-154, TF-167
Coil spring (front) ............................................. FSU-10
Collision diagnosis .......................................... SRS-53
Combination lamp, front, removal and installation . LT-
25
Combination lamp, rear, removal and installation .. LT-
101
Combination meter ................................................ DI-5
Combination switch ............................................ LT-79
COMBSW - Wiring diagram ............................... LT-79
COMM - Wiring diagram ................................... AV-94
COMPAS - Wiring diagram ................................. DI-24
Compass ............................................................. DI-23
Component Location (auto A/C) ...................... ATC-38
Compressor clutch removal and installation . ATC-180
Compressor mounting ................................... ATC-179
Compressor precaution ................................... ATC-11
Compressor special service tool ..................... ATC-14
Condenser ..................................................... ATC-184
Connecting rod .................................................. EM-96
Connecting rod bearing clearance .................... EM-96
Connecting rod bushing clearance .................... EM-96
Console box - See Instrument panel ................... IP-10
CONSULT for VDC ......................................... BRC-27
CONSULT general information ........................... GI-37
CONSULT-II for engine ................................... EC-118
Control units (terminal arrangement) ................. PG-71
Control valve (A/T) ............................................. AT-36
Control valve (Transfer) ...................... TF-154, TF-167
Converter housing installation ............ AT-240, AT-244
COOL/F - Wiring diagram ................................ EC-507
Coolant mixture ratio ......................................... MA-12
Coolant replacement ............................ CO-10, MA-13
Cooling circuit (engine) ........................................ CO-8
Cooling fan ........................................................ CO-17
Cooling fan control ........................................... EC-504
Cooling fan motor ............................................ EC-513
Cooling unit (A/C evaporator) ....... ATC-157, ATC-186
Corrosion protection ......................................... BL-157
Crankcase ventilation system - See Positive crankcase
ventilation .......................................................... EC-46
Crankshaft ......................................................... EM-79
Crankshaft position sensor (POS) ................... EC-362
Crash zone sensor .......................................... SRS-48
CUR/SE - Wiring diagram ... EC-522, EC-529, EC-536,
EC-543
Cylinder block .................................................... EM-78
Cylinder block boring ......................................... EM-99
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D/LOCK - Wiring diagram ................................... BL-19
Data link connector for Consult ......... EC-120, EC-132
Daytime light system .......................................... LT-27
Daytime running light - See Daytime light system .. LT-
27
DEF - Wiring diagram ....................................... GW-74
Diagnosis sensor unit ...................................... SRS-51
Diagnostic trouble code (DTC) for OBD system . EC-9,
EC-54
Diagnostic trouble code (DTC) inspection priority chart
EC-91
Differential carrier assembly ............................ RFD-15
Differential gear oil replacement ........................ MA-26
Dimensions ......................................................... GI-51
Direct clutch solenoid valve ................ AT-143, AT-145
Display and amp.assembly .............................. ATC-59
Display Control Unit ........................................... AV-83
Display Unit ....................................................... AV-83
Dome light - See Interior lamp .......................... LT-110
Door glass .......................................... GW-62, GW-65
Door lock .......................................................... BL-121
Door mirror lamp ............................................... LT-110
Door trim .............................................................. EI-32
Door, front ........................................... BL-117, GW-62
Door, rear ........................................... BL-117, GW-65
Drive belt ........................................................... EM-13
Drive chain (Transfer) ......................... TF-149, TF-176
Drive pinion diff. inspection .............................. RFD-18
Drive shaft (rear) ................................................ RAX-7
Driver air bag ................................................... SRS-39
DTC work support ............................................ EC-128
DTRL - Wiring diagram ....................................... LT-31

IDX-5
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IDX
ALPHABETICAL INDEX
Grease .............................................................. MA-11
Ground distribution ............................................ PG-31
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H/AIM - Wiring diagram ...................................... LT-51
H/LAMP - Wiring diagram .................................... LT-9
Handling precautions for plastics ..................... BL-179
Harness connector ............................................ PG-68
Harness layout .................................................. PG-41
Hazard warning lamp ......................................... LT-63
Headlamp ............................................................. LT-5
Headlamp aiming control ................................... LT-51
Headlamp leveler - See Headlamp aiming control . LT-
51
Headlamp removal and installation .................... LT-25
Heated oxygen sensor 2 (bank 1) .... EC-276, EC-287,
EC-300
Heated oxygen sensor 2 (bank 2) .... EC-276, EC-287,
EC-300
Heated oxygen sensor 2 heater (bank 1) ........ EC-181
Heated oxygen sensor 2 heater (bank 2) ........ EC-181
Heated seat ....................................................... SE-82
Heater and cooling unit (Heater core) . ATC-157, ATC-
160
Heater unit (heater core) ............... ATC-157, ATC-160
Height (Dimensions) ........................................... GI-51
HFC134a (R134a) system identification ........... ATC-6
HFC134a (R134a) system precaution ............... ATC-5
HFC134a (R134a) system service procedure ATC-175
HFC134a (R134a) system service tools ......... ATC-14
HFC134a system service equipment precaution ATC-
11
High and low reverse clutch solenoid valve .... AT-147,
AT-149
Homelink universal transceiver ........................ BL-146
Horn ................................................................ WW-48
HORN - Wiring diagram .................................. WW-48
How to erase DTC for OBD system .................. EC-63
HSEAT - Wiring diagram ................................... SE-84
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IATS - Wiring diagram ..................................... EC-215
ICC - Wiring diagram ....................................... ACS-20
ICC/BS - Wiring diagram ................................. EC-565
ICC/SW - Wiring diagram ................................ EC-550
ICCBOF - Wiring diagram ............................... EC-672
Identification plate .............................................. GI-49
Idle air volume learning ..................................... EC-80
Idle speed .............................................. EC-73, EC-78
Idle speed control (ISC) .................... EC-466, EC-468
Ignition coil .......................................... EM-28, EC-679
Ignition control system .................................... EC-679
Ignition key hole illumination ............................ LT-110
Ignition timing ........................................ EC-73, EC-78
IGNSYS - Wiring diagram ............................... EC-680
ILL - Wiring diagram ......................................... LT-136
Illumination ....................................................... LT-130
In vehicle sensor ........................... ATC-141, ATC-150
In-cabin Microfilter ............................................. MA-21
INJECT - Wiring diagram ................................. EC-660
Injector ............................................................. EC-659
Input clutch solenoid valve ................. AT-135, AT-137
Instrument panel .................................................. IP-10
Intake air temperature sensor ............ EC-214, EC-234
Intake door control linkage adjustment . ATC-85, ATC-
88
Intake door motor ........................... ATC-83, ATC-164
Intake manifold .................................................. EM-17
Intake sensor ................................ ATC-146, ATC-152
Intake valve timing control (Bank 1) ................ EC-161
Intake valve timing control (Bank 2) ................ EC-161
Intake valve timing control position sensor (Bank 1) ....
EC-492
Intake valve timing control position sensor (Bank 2) ....
EC-492
Intake valve timing control solenoid valve (Bank 1) EC-
189
Intake valve timing control solenoid valve (Bank 2) EC-
189
Integrated homelink transmitter - See Homelink univer-
sal tranceiver .................................................... BL-146
Intelligent cruise control (ICC) system ............... ACS-6
Interior ................................................................. EI-35
Interior lamp ...................................................... LT-110
Interior lamp on-off control ................................ LT-111
Internal gear (Transfer) ....................... TF-149, TF-176
IPDM (Intelligent power distribution module engine
room) ................................................................. PG-18
IVCB1 - Wiring diagram ................................... EC-190
IVCB2 - Wiring diagram ................................... EC-192
IVCSB1 - Wiring diagram ................................ EC-493
IVCSB2 - Wiring diagram ................................ EC-495
IVIS (Infiniti vehicle immobilizer system) .......... BL-127
IVIS (Infiniti vehicle immobilizer system) precautions ...
GI-3
IVTB1 - Wiring diagram ................................... EC-164
IVTB2 - Wiring diagram ................................... EC-166
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Jacking points ..................................................... GI-42
Junction box (J/B) .............................................. PG-76
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Key illumination ................................................ LT-111
KEYLES - Wiring diagram .................................. BL-45
Knock sensor (KS) ........................................... EC-357
KS - Wiring diagram ........................................ EC-358
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Laser beam aiming adjustment ....................... ACS-12
Length (Dimensions) .......................................... GI-51
License lamp ...................................................... LT-89
Lifting points ....................................................... GI-43

IDX-7
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IDX
ALPHABETICAL INDEX
Pressure switch 2 ............................................. AT-153
Pressure switch 3 ............................... AT-137, AT-157
Pressure switch 5 ............................... AT-145, AT-159
Pressure switch 6 ............................... AT-149, AT-161
Pressure test (A/T) ............................................. AT-52
Propeller shaft ........................................... PR-4, PR-8
Propeller shaft inspection .................................. MA-25
Propeller shaft on vehicle service ....................... PR-8
Propeller shaft vibration ............................ PR-4, PR-8
PS/SEN - Wiring diagram ................................ EC-471
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R/VIEW - Wiring diagram .................................... DI-66
Radiator ............................................................. CO-14
Rear Audio Remote Control Unit ......................... AV-8
Rear axle ........................................................... RAX-5
Rear bumper ....................................................... EI-15
Rear case (Transfer) .......................... TF-148, TF-181
Rear combination lamp removal and installation ... LT-
101
Rear cover packing replacement diff. .............. RFD-28
Rear door ........................................... BL-117, GW-65
Rear seat belt ...................................................... SB-7
Rear suspension ............................................. RSU-23
Rear view monitor ............................................... DI-63
Rear washer .................................................... WW-29
Rear window defogger ..................................... GW-71
Rear wiper ....................................................... WW-29
Refrigerant connection precaution .................... ATC-6
Refrigerant discharging evacuating charging ATC-175
Refrigerant general precaution .......................... ATC-6
Refrigerant lines ........... ATC-175, ATC-183, ATC-184
Refrigerant pressure sensor ............ EC-692, ATC-184
Relay box .......................................................... PG-78
Remote keyless entry system ............................ BL-40
Removal and installation (A/T) ........... AT-238, AT-241
Removal and installation (Transfer) ................. TF-145
Ring gear diff. inspection ................................. RFD-18
Road wheel size ................................................. GI-51
Rocker cover ..................................................... EM-35
Room lamp ....................................................... LT-110
Room lamp - See Interior lamp ........................ LT-110
ROOM/L - Wiring diagram ................................ LT-116
RP/SEN - Wiring diagram ............................... EC-693
S
SAE J1979 - Service $01 - 09 ........................... EC-49
SEAT - Wiring diagram ..................................... SE-81
Seat belt inspection ............................... SB-12, MA-32
Seat belt pre-tensioner .................................... SRS-50
Seat belt, front ..................................................... SB-3
Seat belt, rear ...................................................... SB-7
Seat, front .......................................................... SE-89
Self-diagnosis (Transfer) .................................... TF-49
SEN/PW - Wiring diagram ............................... EC-483
SHIFT - Wiring diagram ................................... AT-217
Shift control (Transfer) ....................... TF-149, TF-176
Shift lock system .............................................. AT-216
Shock absorber (front) ..................................... FSU-11
Shock absorber (rear) ..................................... RSU-32
Side air bag (satellite) sensor .......................... SRS-49
Side curtain air bag .......................................... SRS-46
Side trim .............................................................. EI-35
SMJ (super multiple junction) ............................ PG-74
SONAR - Wiring diagram ................................... DI-53
Spare tire size ..................................................... GI-51
Spark plug ......................................................... EM-29
Specification value ........................................... EC-139
Speedometer ........................................................ DI-5
Spiral cable ...................................................... SRS-41
SROOF - Wiring diagram .................................. RF-13
SRS - See Supplemental Restraint System ...... SRS-5
SRS - Wiring diagram ...................................... SRS-13
SRS Trouble diagnoses ..................................... SRS-9
Stabilizer bar (front) ......................................... FSU-12
Stabilizer bar (rear) ......................................... RSU-39
Stall test (A/T) .................................................... AT-51
Standardized relay ............................................. PG-72
START - Wiring diagram ................................... SC-11
Starting system .................................................. SC-10
Steering gear, linkage and transfer gear inspection .....
MA-29
Steering linkage ................................................. PS-15
Steering wheel and column ................................. PS-7
Step lamp ......................................................... LT-111
Stop lamp ........................................................... LT-84
Stop lamp switch ................. EC-572, EC-584, EC-647
STOP/L - Wiring diagram ................................... LT-85
Strut (front) ...................................................... FSU-10
STSIG - Wiring diagram .................................... AT-97
Sub-oil pump (Transfer) ...................... TF-154, TF-167
Sun gear (Transfer) ............................ TF-149, TF-176
Sun roof, electric ................................................ RF-10
Sunload sensor .............................................. ATC-144
Sunroof .............................................................. RF-22
Supplemental Restraint System ........................ SRS-5
Supplemental restraint system - Wiring diagram . SRS-
13
Symbols and abbreviations ..................... GI-10, GI-23
Symptom matrix chart ........................................ EC-94
System readiness test (SRT) code .................... EC-55
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Tachometer .......................................................... DI-5
Tail lamp ............................................................. LT-89
TAIL/L - Wiring diagram ...................................... LT-91
TCM circuit diagram .......................................... AT-50
TCS - Wiring diagram ..................................... BRC-16
TCS (traction control system) ........................... BRC-7
TCS component parts and connector location BRC-14
TCS wheel sensors ........................................ BRC-14
Telephone .......................................................... AV-62
Theft warning system - See Vehicle security (Theft warn-
ing) system ......................................................... BL-67
Thermometer ...................................................... DI-23

IP-1
BODY
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SECTION IP
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CONTENTS
INSTRUMENT PANEL
SERVICE INFORMATION ............................2
PRECAUTIONS ...................................................2
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" ...................................................................
2
PREPARATION ...................................................3
Special Service Tool .................................................3
Commercial Service Tool ..........................................3
SQUEAK AND RATTLE TROUBLE DIAGNO-
SIS ......................................................................
4
Work Flow .................................................................4
Generic Squeak and Rattle Troubleshooting ............6
Diagnostic Worksheet ...............................................8
INSTRUMENT PANEL ASSEMBLY .................10
Removal and Installation .........................................10
Disassembly and Assembly .....................................14

IP-2
< SERVICE INFORMATION >
PRECAUTIONS
SERVICE INFORMATION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000003533141
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal
injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see the SRS section.
• Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or har-
ness connectors.

PREPARATION
IP-3
< SERVICE INFORMATION >
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PREPARATION
Special Service ToolINFOID:0000000003533142
The actual shapes of Kent-Moore tools may differ from those of special service tools illustrated here.
Commercial Service ToolINFOID:0000000003533143
Tool number
(Kent-Moore No.)
Tool nameDescription
—
(J-39570)
Chassis earLocating the noise
—
(J-43980)
NISSAN Squeak and Rattle kitRepairing the cause of noise
SBT839
SBT840
Tool name
(Kent-Moore No.)Description
Engine ear
(J-39565)Locating the noise
Power ToolLoosening bolts and nuts
SIIA0995E
PBIC0191E

IP-4
< SERVICE INFORMATION >
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
Work FlowINFOID:0000000003533144
CUSTOMER INTERVIEW
Interview the customer, if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to IP-8, "
Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
- Squeak — (Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
- Creak — (Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
- Rattle — (Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
- Knock — (Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
- Tick — (Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
- Thump — (Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
- Buzz — (Like a bumblebee)
Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge
as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
SBT842

SQUEAK AND RATTLE TROUBLE DIAGNOSIS
IP-5
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If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1. Close a door.
2. Tap or push/pull around the area where the noise appears to be coming from.
3. Rev the engine.
4. Use a floor jack to recreate vehicle “twist”.
5. At idle, apply engine load (electrical load, drive position on A/T model).
6. Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• Removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners
can be broken or lost during the repair, resulting in the creation of new noise.
• Tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be elimi-
nated only temporarily.
• Feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing
the noise.
• Placing a piece of paper between components that you suspect are causing the noise.
• Looking for loose components and contact marks.
Refer to IP-6, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- Separate components by repositioning or loosening and retightening the component, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN Parts
Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 x 135 mm (3.94 x 5.31 in)/76884-71L01: 60 x 85 mm (2.36 x 3.35 in)/76884-71L02: 15 x 25
mm (0.59 x 0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 x 50 mm (1.97 x 1.97 in)/73982-50Y00: 10 mm (0.39 in) thick, 50 x 50
mm (1.97 x 1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 x 50 mm (1.18 x 1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15 x 25 mm (0.59 x 0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.