door INFINITI QX56 2011 Factory Service Manual

INTERIOR LIGHTING SYSTEM SYMPTOMSINL-67
< SYMPTOM DIAGNOSIS >
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SYMPTOM DIAGNOSIS
INTERIOR LIGHTING SYSTEM SYMPTOMS
Symptom TableINFOID:0000000006216080
CAUTION:
Perform the self-diagnosis with CONS ULT-III before the symptom diagnosis. Perform the trouble diag-
nosis if any DTC is detected.
Symptom Possible cause Inspection item
All the following lamps do not turn ON.
Map lamp
Personal lamp
 Vanity mirror lamp
Foot lamp
Step lamp
 Puddle lamp
 Luggage room lamp
 Automatic back door close switch illumination  Harness between BCM and each
interior room lamp
BCM Interior room lamp
power supply cir-
cuit
Refer to INL-56, "
Component Func-
tion Check".
 Interior room lamp does not turn ON even though the door is open.
(It turns ON when turning the interior room
lamp ON.)
 Interior room lamp does not turn OFF even
though the door is closed.  Harness between BCM and each
door switch
 Harness between BCM and each
interior room lamp
BCM Door switch circuit
Refer to
DLK-117,
"ComponentFunctionCheck".
Interior room lamp control circuit
Refer to INL-58, "
Component Func-
tion Check".
Interior room lamp timer does not activate.
(It turns ON/ OFF when the door opens/closes.) —Check the interior room lamp setting.
Refer to
INL-14
.
 Puddle lamp does not turn ON even though the door is open.
 Puddle lamp does not turn OFF even though the door is closed.  Harness between BCM and each
door switch
 Harness between BCM and puddle lamp
BCM Door switch circuit
Refer to
DLK-117,
"ComponentFunctionCheck".
Puddle lamp circuit
Refer to INL-64, "
Diagnosis Proce-
dure".
 Luggage room lamp or automatic back door close switch illumination does not turn ON even
though the back door is open.
(It turns ON when turning the luggage room
lamp ON.)
 Luggage room lamp or automatic back door
close switch illumination does not turn OFF
even though the back door is closed.  Harness between BCM and back
door switch
 Harness between BCM and lug- gage room lamp
 Harness between BCM and auto- matic back door close switch
BCM Back door switch circuit
Refer to
DLK-120,
"ComponentFunctionCheck".
Luggage room lamp circuit
Refer to INL-60, "
Diagnosis Proce-
dure".
 Step lamps (ALL) do not turn ON.
 Step lamps (ALL) do not turn OFF.  Harness between BCM and each
step lamp
BCM Door switch circuit
Refer to
DLK-117,
"ComponentFunctionCheck".
Step lamp circuit
Refer to INL-62
.
Push-button ignition switch illumination does not
illuminate.  Harness between BCM and push-
button ignition switch
BCM Push-button ignition switch illumina-
tion circuit
Refer to
INL-65, "
Component Func-
tion Check".
Interior room lamp battery saver does not acti-
vate. BCMReplace BCM.
Refer to
BCS-81, "
Removal and In-
stallation".
Revision: 2010 May2011 QX56

INL-74
< REMOVAL AND INSTALLATION >
STEP LAMP
STEP LAMP
Exploded ViewINFOID:0000000006288655
Removal and InstallationINFOID:0000000006288656
CAUTION:
 Disconnect the battery cable from negative terminal or remove the fuse.
 Never touch the glass of bulb directly by hand. Keep grease and other oily substaces away from it.
Never touch bulb by hand while it is lit or right after it is off.
 Never leave bulb out of lamp reflector for a long ti me because dust, moisture smoke, etc. may affect
the performance of lamp. When replacing bu lb, be sure to replace it with a new one.
REMOVAL
1. Insert any appropriate tool into the gap between the step lamp and door finisher.
2. Disconnect the step lamp harness connector, and then remove the step lamp.
INSTALLATION
Install in the reverse order of removal.
ReplacementINFOID:0000000006288657
STEP LAMP BULB
1. Remove the step lamp.
2. Remove the lens.
3. Remove the bulb.
1. Step lamp housing 2. Bulb 3. Lens
: Pawl
: Metal clip
JMLIA0541ZZ
Revision: 2010 May2011 QX56

MOOD LAMPINL-75
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MOOD LAMP
FRONT DOOR ARMREST
FRONT DOOR ARMREST : Exploded ViewINFOID:0000000006288658
FRONT DOOR ARMREST : ReplacementINFOID:0000000006288659
CAUTION:
 Disconnect the battery cable from negative terminal or remove the fuse.
 Never touch the glass of bulb directly by hand. Keep grease and other oily substaces away from it.
Never touch bulb by hand while it is lit or right after it is off.
 Never leave bulb out of lamp reflector for a long time because dust, moisture smoke, etc. may affect
the performance of lamp. When replacing bu lb, be sure to replace it with a new one.
MOOD LAMP
1. Remove front door finisher. Refer to INT-14, "Removal and Installation".
2. Remove the mood lamp from front door finisher.
REAR DOOR ARMREST
REAR DOOR ARMREST : Exploded ViewINFOID:0000000006288660
1. Mood lamp
JMLIA1054ZZ
1. Mood lamp
JMLIA1055ZZ
Revision: 2010 May2011 QX56

INL-76
< REMOVAL AND INSTALLATION >
MOOD LAMP
REAR DOOR ARMREST : Replacement
INFOID:0000000006288661
CAUTION:
 Disconnect the battery cable from negative terminal or remove the fuse.
 Never touch the glass of bulb directly by hand. Keep grease and other oily substaces away from it.
Never touch bulb by hand while it is lit or right after it is off.
 Never leave bulb out of lamp reflector for a long ti me because dust, moisture smoke, etc. may affect
the performance of lamp. When replacing bu lb, be sure to replace it with a new one.
MOOD LAMP
1. Remove rear door finisher. Refer to INT-14, "Removal and Installation".
2. Remove the mood lamp from rear door finisher.
Revision: 2010 May2011 QX56

PUDDLE LAMPINL-79
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PUDDLE LAMP
Exploded ViewINFOID:0000000006288665
Removal and InstallationINFOID:0000000006288666
CAUTION:
 Disconnect the battery cable from negative terminal or remove the fuse.
 Never touch puddle lamp directly by hand. Keep grease and other oily substaces away from it.
 Never touch puddle lamp by hand while it is lit or right after it is off.
 It is prohibited to disassemble puddle lamp.
 Always replace puddle lamp as an assembly, when replacing.
REMOVAL
1. Remove door mirror assembly. Refer to MIR-32, "DOOR MIRROR ASSEMBLY : Removal and Installa-
tion".
2. Disconnect puddle lamp harness connector te rminal from door mirror harness connector.
3. Disengage base cover fixing pawls using a small flat-bladed screwdriver (A), and then remove base cover.
CAUTION:
 Apply protective tape (B) around the base to protect thesurface from damage.
 Apply protective tape to small flat-bladed screwdriver.
1. Door mirror assembly 2. Puddle lamp 3. Base cover
: Pawl
JMLIA1148ZZ
: Pawl
JMLIA0922ZZ
Revision: 2010 May2011 QX56

INL-82
< SERVICE DATA AND SPECIFICATIONS (SDS)
SERVICE DATA AND SPECIFICATIONS (SDS)
SERVICE DATA AND SPECIFICATIONS (SDS)
SERVICE DATA AND SPECIFICATIONS (SDS)
Bulb SpecificationsINFOID:0000000006288670
Item Type Wattage (W)
Push-button ignition switch illumination LED —
Map lamp Wedge 8
Console lamp
(integrated into the map lamp assembly) LED —
Puddle lamp LED —
Vanity mirror lamp — 2
Glove box lamp Wedge 1.4
Foot lamp (driver and passenger) Wedge 1.4
Rear foot lamp LED —
Mood lamp (front and rear door armrest) LED —
Ste p lam p We dg e 8
Personal lamp Wedge 8
Luggage room lamp — 8
Revision: 2010 May2011 QX56

INT-1
BODY INTERIOR
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SECTION INT
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CONTENTS
INTERIOR
PRECAUTION ................ ...............................3
PRECAUTIONS .............................................. .....3
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" ............................................................. ......
3
Precaution Necessary for Steering Wheel Rota-
tion after Battery Disconnect .....................................
3
Precaution for Procedure without Cowl Top Cover ......4
Precaution for Work ..................................................4
PREPARATION ............................................5
PREPARATION .............................................. .....5
Special Service Tools .......................................... ......5
Commercial Service Tools ........................................5
CLIP LIST ............................................................6
Clip List ............................................................... ......6
SYMPTOM DIAGNOSIS ...............................7
SQUEAK AND RATTLE TROUBLE DIAG-
NOSES ........................ ........................................
7
Work Flow ........................................................... ......7
Inspection Procedure ................................................9
Diagnostic Worksheet .............................................11
REMOVAL AND INSTALLATION ...............13
FRONT DOOR FINISHER .............................. ....13
Exploded View .................................................... ....13
Removal and Installation .........................................14
REAR DOOR FINISHER ....................................16
Exploded View .................................................... ....16
Removal and Installation .........................................16
BODY SIDE TRIM ..............................................18
Exploded View .................................................... ....18
DASH SIDE FINISHER .......................................... ....18
DASH SIDE FINISHER : Removal and Installation
....
18
FRONT PILLAR GARNISH .................................... ....19
FRONT PILLAR GARNISH : Removal and Instal-
lation ........................................................................
19
BODY SIDE WELT ................................................. ....20
BODY SIDE WELT : Removal and Installation ........20
KICKING PLATE INNER ....................................... ....20
KICKING PLATE INNER : Removal and Installa-
tion ...........................................................................
20
KICKING PLATE OUTER ...................................... ....21
KICKING PLATE OUTER : Removal and Installa-
tion ...........................................................................
21
CENTER PILLAR LOWER GARNISH ................... ....22
CENTER PILLAR LOWER GARNISH : Removal
and Installation ........................................................
22
CENTER PILLAR UPPER GARNISH ........................22
CENTER PILLAR UPPER GARNISH : Removal
and Installation .................................................... ....
22
FLOOR TRIM ....................................................24
Exploded View .........................................................24
FRONT FLOOR CARPET ...................................... ....25
FRONT FLOOR CARPET : Removal and Installa-
tion ....................................................................... ....
25
REAR FLOOR CARPET ........................................ ....27
REAR FLOOR CARPET : Removal and Installa-
tion ...........................................................................
27
HEADLINING ....................................................28
Exploded View .........................................................28
Removal and Installation .........................................29
LUGGAGE FLOOR TRIM .................................33
Exploded View .........................................................33
Revision: 2010 May2011 QX56

INT-2
LUGGAGE FLOOR REAR BOARD ..........................34
LUGGAGE FLOOR REAR BOARD : Removal and
Installation ..............................................................
34
LUGGAGE REAR PLATE ...................................... ...35
LUGGAGE REAR PLATE : Removal and Installa-
tion ....................................................................... ...
35
LUGGAGE SIDE LOWER FINISHER .................... ...36
LUGGAGE SIDE LOWER FINISHER : Removal
and Installation .......................................................
36
REAR PILLAR FINISHER ...................................... ...37
REAR PILLAR FINISHER : Removal and Installa-
tion ..........................................................................
37
BACK PILLAR GARNISH ...................................... ...37
BACK PILLAR GARNISH : Removal and Installa-
tion ..........................................................................
37
LUGGAGE SIDE UPPER FINISHER ..................... ...38
LUGGAGE SIDE UPPER FINISHER : Removal
and Installation ........................................................
38
BACK DOOR TRIM ........................................ ...39
Exploded View ..................................................... ...39
Removal and Installation .........................................39
Revision: 2010 May2011 QX56

SQUEAK AND RATTLE TROUBLE DIAGNOSESINT-7
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SYMPTOM DIAGNOSIS
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000006220269
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interv iew to document the facts and conditions when the noise occurs and any
customer comments. Refer to INT-11, "
Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
 The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
 If there is more than one noise in the vehicle, perform a diagnosis and repair the noise that the customer is
concerned about. This can be accomplished by performing a test drive with the customer.
 After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so that the customer, service advis er, and technician use the same language when describing
the noise.
 Squeak – (Like tennis shoes on a clean floor) Squeak characteristics include the light contact / fast movement / brought on by road conditions / hard sur-
faces = high-pitched noise / softer surfaces = low-pitched noises / edge to surface = chirping
 Creak – (Like walking on an old wooden floor) Creak characteristics include firm contact / slow mo vement/twisting with a rotational movement / pitch
dependent on materials / often brought on by activity.
 Rattle – (Like shaking a baby rattle) Rattle characteristics include fast repeated contact / vi bration or similar movement / loose parts/missing clip
or fastener / incorrect clearance.
 Knock – (Like a knock on a door) Knock characteristics include hollow sounds / someti mes repeating / often brought on by driver action.
 Tick – (Like a clock second hand) Tick characteristics include gentle contacting of light materials / loose components / can be caused by driver
action or road conditions.
 Thump – (Heavy, muffled knock noise)
Thump characteristics include softer knock / dull sounds often brought on by activity.
 Buzz – (Like a bumblebee) Buzz characteristics include high frequency rattle / firm contact.
 Often the degree of acceptable noise level varies depending upon the person. A noise that a technician may
judge as acceptable may be very irritating to a customer.
 Weather conditions, especially humidity and temperat ure, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
SBT842
Revision: 2010 May2011 QX56

INT-8
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when the repair is reconfirmed.
If the noise can be duplicated easily during the test dr ive, do the following with the vehicle stopped to help
identify the source of the noise.
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-cl utch on M/T models, drive position on A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
 Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
 If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to the concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pi npoint the source of the noise, use a listening tool
(Chassis ear: J-39570, engine ear, and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
 Removing the component(s) in the area(s) that is / are suspected to be the cause of the noise.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, creating a new noise.
 Tapping or pushing/pulling the component(s) that is / are suspected to be the cause of the noise.
Do not tap or push/pull the component(s) with excessive force, otherwise the noise is eliminated only tempo-
rarily.
 Feeling for a vibration by hand by touching the component(s ) that is / are suspected to be the cause of the
noise.
 Placing a piece of paper between components that are suspected to be the cause of the noise.
 Looking for loose components and contact marks. Refer to INT-9, "
Inspection Procedure".
REPAIR THE CAUSE
 If the cause is a loose component, tighten the component securely.
 If the cause is insufficient clearance between components:
- Separate components by repositioning or loos ening and retightening the components, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape, or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through the authorized NISSAN Parts
Department.
CAUTION:
Never use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Departm ent for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
 76268-9E005: 100 ×135 mm (3.937 ×5.315 in)
 76884-71L01: 60 ×85 mm (2.362 ×3.346 in)
 76884-71L02: 15 ×25 mm (0.591 ×0.984 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
 73982-9E000: 45 mm (1.772 in) thick, 50 ×50 mm (1.969 ×1.969 in)
 73982-50Y00: 10 mm (0.394 in) thick, 50 ×50 mm (1.969 ×1.969 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.181 ×1.969in)
FELT CLOTHTAPE
Revision: 2010 May2011 QX56