JEEP GRAND CHEROKEE 2012 Owner handbook (in English)

When parking on a hill, apply the parking brake
before placing the shift lever in PARK, other-
wise the load on the transmission locking
mechanism may make it difficult to move the
shift lever out of PARK. As an added precau-
tion, turn the front wheels toward the curb on a
downhill grade and away from the curb on an
uphill grade.
WARNING!
•Never use the PARK position as a substi-
tute for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible
injury or damage.
• Your vehicle could move and injure you and
others if it is not completely in PARK.
Check by trying to move the shift lever
rearward (with the brake pedal released),
after you have placed it in PARK. Make
sure the transmission is in PARK before
leaving the vehicle.
(Continued)
WARNING!(Continued)
•It is dangerous to move the shift lever out of
PARK or NEUTRAL if the engine speed is
higher than idle speed. If your foot is not firmly
pressing the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit some-
one or something. Only shift into gear when
the engine is idling normally and when your
foot is firmly pressing the brake pedal.
• Unintended movement of a vehicle could
injure those in or near the vehicle. As with
all vehicles, you should never exit a vehicle
while the engine is running. Before exiting a
vehicle, always apply the parking brake,
shift the transmission into PARK, and re-
move the key fob. Once the key fob is
removed, the shift lever is locked in the
PARK position, securing the vehicle
against unwanted movement.
• When leaving the vehicle, always remove
the key fob and lock your vehicle.
(Continued)
WARNING!(Continued)
• Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allow-
ing children to be in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally in-
jured. Children should be warned not to
touch the parking brake, brake pedal or the
shift lever. Do not leave the key fob in or
near the vehicle, and do not leave Keyless
Enter-N-Go in the ACC or ON/RUN mode.
A child could operate power windows, other
controls, or move the vehicle.
CAUTION!
•Before moving the shift lever out of PARK,
you must turn the ignition switch from the
LOCK/OFF position to the ON/RUN posi-
tion, and also press the brake pedal. Oth-
erwise, damage to the shift lever could
result.
(Continued)
227

CAUTION!(Continued)
• DO NOT race the engine when shifting
from PARK or NEUTRAL into another gear
range, as this can damage the drivetrain.
The following indicators should be used to
ensure that you have engaged the shift lever
into the PARK position:
• When shifting into PARK, move the shift lever
all the way forward and to the left until it stops
and is fully seated.
• Look at the shift lever position display and
verify that it indicates the PARK position.
• With brake pedal released, verify that the
shift lever will not move out of PARK.
REVERSE
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has
come to a complete stop. NEUTRAL
Use this range when the vehicle is standing for
prolonged periods with engine running. The
engine may be started in this range. Set the
parking brake and shift the transmission into
PARK if you must leave the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off
the ignition to coast down a hill. These are
unsafe practices that limit your response to
changing traffic or road conditions. You might
lose control of the vehicle and have a colli-
sion.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEU-
TRAL can result in severe transmission dam-
age. Refer to “Recreational Towing” in “Start-
ing And Operating” and “Towing A Disabled
Vehicle” in “What To Do In Emergencies” for
further information.DRIVE
This range should be used for most city and
highway driving. It provides the smoothest up-
shifts and downshifts, and the best fuel
economy. The transmission automatically up-
shifts through underdrive first and second
gears, direct third gear and overdrive fourth
and fifth gears. The DRIVE position provides
optimum driving characteristics under all nor-
mal operating conditions.
To access all six available gears, you must use
the Electronic Range Select (ERS) feature (refer
to “Electronic Range Select (ERS)” in this sec-
tion).
When frequent transmission shifting occurs
(such as when operating the vehicle under
heavy loading conditions, in hilly terrain, travel-
ing into strong head winds, or while towing
heavy trailers), use the Electronic Range Select
(ERS) feature (refer to “Electronic Range Select
(ERS)” in this section) to select a lower gear
range. Under these conditions, using a lower
gear range will improve performance and ex-
tend transmission life by reducing excessive
shifting and heat buildup.
228

If the transmission operating temperature ex-
ceeds normal operating limits, the powertrain
controller will modify the transmission shift
schedule and expand the range of torque con-
verter clutch engagement. This is done to pre-
vent transmission damage due to overheating.
If the transmission becomes extremely hot, the
“Transmission Temperature Warning Light” may
illuminate and the transmission may downshift
out of Overdrive until the transmission cools
down.
NOTE:
Use caution when operating a heavily
loaded vehicle at low speeds (such as tow-
ing a trailer up a steep grade, or in stop-
and-go traffic) during hot weather. In these
conditions, torque converter slip can im-
pose a significant additional heat load on
the cooling system. Downshifting the trans-
mission to the lowest possible gear (when
climbing a grade), or shifting to NEUTRAL
(when stopped in heavy traffic) can help to
reduce this excess heat generation.
During cold temperatures, transmission opera-
tion may be modified depending on engine andtransmission temperature as well as vehicle
speed. This feature improves warm up time of
the engine and transmission to achieve maxi-
mum efficiency. Engagement of both the torque
converter clutch and the top overdrive gear are
inhibited until the transmission fluid is warm
(refer to the “Note” under “Torque Converter
Clutch” in this section). During extremely cold
temperatures (-16°F [-27°C] or below), opera-
tion may briefly be limited to first and direct
gears only. Normal operation will resume once
the transmission temperature has risen to a
suitable level.
Transmission Limp Home Mode
Transmission function is monitored electroni-
cally for abnormal conditions. If a condition is
detected that could result in transmission dam-
age, Transmission Limp Home Mode is acti-
vated. In this mode, the transmission remains in
direct gear regardless of which forward gear is
selected. PARK, REVERSE, and NEUTRAL will
continue to operate. The Malfunction Indicator
Light (MIL) may be illuminated. Limp Home
Mode allows the vehicle to be driven to an
authorized dealer for service without damaging
the transmission.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the LOCK/OFF
position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the transmis-
sion will return to normal operation.
NOTE:
Even if the transmission can be reset, we
recommend that you visit your authorized
dealer at your earliest possible conve-
nience. Your authorized dealer has diagnos-
tic equipment to determine if the problem
could recur.
If the transmission cannot be reset, authorized
dealer service is required.
229

Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control
allows the driver to limit the highest available
gear when the shift lever is in the DRIVE
position. For example, if you shift the transmis-
sion into 3 (third gear), the transmission will
never shift above third gear, but will shift down
into second and first gear normally.
Use of ERS (or TOW/HAUL mode) also enables
an additional underdrive gear which is not
normally used during through-gear accelera-
tions. This additional gear can improve vehicle
performance and cooling capability when tow-
ing a trailer on certain grades. In ERS mode,
gears 1 though 3 are underdrive gears, and
ERS 4 is direct drive. ERS 5 and 6 (Overdrive
gears ) are the same as the normal fourth and
fifth gears.
You can switch between DRIVE and ERS mode
at any vehicle speed. When the shift lever is in
the DRIVE position, the transmission will oper-
ate automatically, shifting between all available
gears. Tapping the shift lever to the left (-) will
activate ERS mode, display the current gear in
the instrument cluster, and maintain that gear
as the top available gear. Once in ERS mode,tapping the shift lever to the left (-) or right (+)
will change the top available gear.
To exit ERS mode, simply press and hold the
shift lever to the right (+) until “D” is once again
displayed in the shift lever position indicator in
the instrument cluster.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing an accident or personal injury.
Screen
Display
123456D
Actual
Gear(s)
Allowed 1 1-2 1-3 1,2,4 1,2,
4,51,2,
4-6 1-5
NOTE:
To select the proper gear position for maxi-
mum deceleration (engine braking), simply
press and hold the shift lever to the left (-).
The transmission will shift to the range from
which the vehicle can best be slowed down. Overdrive Operation
The automatic transmission includes an elec-
tronically controlled Overdrive (fourth and fifth
gears). The transmission will automatically shift
into the Overdrive gear if the following condi-
tions are present:
•
the shift lever is in the DRIVE position,
• the transmission fluid has reached an ad-
equate temperature,
• the engine coolant has reached an adequate
temperature,
• vehicle speed is sufficiently high,
• the driver is not heavily pressing the accel-
erator, and
• the TOW/HAUL switch has not been acti-
vated.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer,
carrying a heavy load, etc., and frequent trans-
mission shifting occurs, press the TOW/HAUL
switch to select TOW/HAUL mode. This will
improve performance and reduce the potential
for transmission overheating or failure due to
230

excessive shifting. When operating in TOW/
HAUL mode, transmission upshifts are de-
layed, and the transmission will automatically
downshift (for engine braking) during steady
braking maneuvers.
The “TOW/HAUL Indicator Light” will illuminate
in the instrument cluster to indicate that TOW/
HAUL mode has been activated. Pressing the
switch a second time restores normal opera-
tion. If the TOW/HAUL mode is desired, the
switch must be pressed each time the engine is
started.Torque Converter Clutch
A feature designed to improve fuel economy
has been included in the automatic transmis-
sion on your vehicle. A clutch within the torque
converter engages automatically at calibrated
speeds. This may result in a slightly different
feeling or response during normal operation in
the upper gears. When the vehicle speed
drops or during some accelerations, the clutch
automatically disengages.
NOTE:
•
The torque converter clutch will not en-
gage, and the transmission will not shift
into the top overdrive gear, until the trans-
mission fluid and engine coolant are
warm [usually after 1 to 3 miles (1.6 to
4.8 km) of driving]. Because top gear is
disabled, and engine speed is higher
when the torque converter clutch is not
engaged, it may seem as if the transmis-
sion is not shifting properly when cold.
This is normal. Using the Electronic
Range Select (ERS) feature, when the
transmission is sufficiently warm, will
demonstrate that the transmission is able
to shift into and out of Overdrive. •
If the vehicle has not been driven for
several days, the first few seconds of
operation after shifting the transmission
into gear may seem sluggish. This is due
to the fluid partially draining from the
torque converter into the transmission.
This condition is normal and will not
cause damage to the transmission. The
torque converter will refill within five sec-
onds after starting the engine.
FOUR-WHEEL DRIVE OPERATION
Quadra-Trac II Operating
Instructions/Precautions
The Quadra-Trac II transfer case is fully auto-
matic in the normal driving 4WD AUTO mode.
The Quadra-Trac II transfer case provides
three mode positions:
• 4WD HI
• NEUTRAL
• 4WD LOW
This transfer case is fully automatic in the 4WD
HI mode.
TOW/HAUL Switch
231

When additional traction is required, the 4WD
LOW position can be used to lock the front and
rear driveshafts together and force the front
and rear wheels to rotate at the same speed.
The 4WD LOW position is intended for loose,
slippery road surfaces only. Driving in the 4WD
LOW position on dry, hard-surfaced roads may
cause increased tire wear and damage to
driveline components.
When operating your vehicle in 4WD LOW, the
engine speed is approximately three times that
of the 4WD HI position at a given road speed.
Take care not to overspeed the engine and do
not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles
depends on tires of equal size, type, and
circumference on each wheel. Any difference
will adversely affect shifting and cause damage
to the transfer case.
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe
turning and stopping speeds. Do not go faster
than road conditions permit.WARNING!
You or others could be injured if you leave the
vehicle unattended with the transfer case in
the N (Neutral) position without first fully en-
gaging the parking brake. The transfer case N
(Neutral) position disengages both the front
and rear driveshafts from the powertrain and
will allow the vehicle to move regardless of the
transmission position. The parking brake
should always be applied when the driver is
not in the vehicle.
Shift Positions
For additional information on the appropriate
use of each transfer case mode position, see
the information below:
4WD AUTO
This range is used on surfaces such as ice,
snow, gravel, sand, and dry hard pavement.NOTE:
Refer to “Selec-Terrain
– If Equipped” in
“Starting and Operating” for further infor-
mation on the various positions and their
intended usages.
NEUTRAL
This range disengages both the front and rear
driveshafts from the powertrain. It is to be used
for flat towing behind another vehicle. Refer to
“Recreational Towing” in “Starting and Operat-
ing” for further information.
4WD LOW
This range is for low speed four-wheel drive. It
locks the front and rear driveshafts together
and forces the front and rear wheels to rotate at
the same speed. It provides additional traction
and maximum pulling power for loose, slippery
road surfaces only. Do not exceed 25 mph
(40 km/h).
NOTE:
Refer to “Selec-Terrain – If Equipped” for
further information on the various positions
and their intended usages.
232

Shifting Procedures
4WD HI to 4WD LOW
With the vehicle at speeds of 0 to 3 mph (0 to
5 km/h), the ignition switch in the ON position or
the engine running, shift the transmission into
NEUTRAL, and press the “4WD LOW” button
once on the transfer case switch. The “4WD
LOW” indicator light in the instrument cluster
will begin to flash and remain on solid when the
shift is complete.NOTE:
If shift conditions/interlocks are not met, or
a transfer case motor temperature protec-
tion condition exists, a “For 4x4 Low Slow
Below 3 MPH or 5 KPH Put Trans in N Press
4 Low” will flash from the Electronic Vehicle
Information Center (EVIC). Refer to “Elec-
tronic Vehicle Information Center (EVIC)” in
“Understanding Your Instrument Panel” for
further information.
4WD LOW to 4WD HI
With the vehicle at speeds of 0 to 3 mph (0 to
5 km/h), the ignition switch in the ON position or
the engine running, shift the transmission into
NEUTRAL, and press the “4WD LOW” button
once on the transfer case switch. The “4WD
LOW” indicator light in the instrument cluster
will flash and go out when the shift is complete.
NOTE:
•
If shift conditions/interlocks are not met,
or a transfer case motor temperature pro-
tection condition exists, a “For 4x4 High
Slow Below 3 MPH or 5 KPH Put Trans in N Press 4 Low” message will flash from
the Electronic Vehicle Information Center
(EVIC). Refer to “Electronic Vehicle Infor-
mation Center (EVIC)” in “Understanding
Your Instrument Panel” for further infor-
mation.
• Shifting into or out of 4WD LOW is pos-
sible with the vehicle completely stopped;
however, difficulty may occur due to the
mating clutch teeth not being properly
aligned. Several attempts may be re-
quired for clutch teeth alignment and shift
completion to occur. The preferred
method is with the vehicle rolling 0 to
3 mph (0 to 5 km/h). If the vehicle is
moving faster than 3 mph (5 km/h), the
transfer case will not allow the shift.
NEUTRAL Shift Procedure
1. Turn the ignition switch to the ON position,
engine off.
2. Vehicle stopped, with foot on brake.
3. Place the transmission into NEUTRAL.
Transfer Case Switch
233

4. Hold down the NEUTRAL “pin” switch (with
a pen, etc.) for four seconds until the LED light
by the switch starts to blink indicating shift in
progress. The light will stop blinking (stay on
solid) when the NEUTRAL shift is complete.
5. Repeat Steps 1 to 4 to shift out of NEUTRAL.
NOTE:
If shift conditions/interlocks are not met, a
“To Tow Vehicle Safely, Read Neutral Shift
Procedure in Owners Manual” message will
flash from the Electronic Vehicle Informa-
tion Center (EVIC). Refer to “Electronic Ve-hicle Information Center (EVIC)” in “Under-
standing Your Instrument Panel” for further
information.
Quadra-Drive
II System – If
Equipped
The optional Quadra-Drive II System features
two torque transfer couplings. The couplings
include an Electronic Limited-Slip Differential
(ELSD) rear axle and the Quadra-Trac II trans-
fer case. The optional ELSD axle is fully auto-
matic and requires no driver input to operate.
Under normal driving conditions, the unit func-
tions as a standard axle, balancing torque
evenly between left and right wheels. With a
traction difference between left and right
wheels, the coupling will sense a speed differ-
ence. As one wheel begins to spin faster than
the other, torque will automatically transfer from
the wheel that has less traction, to the wheel
that has traction. While the transfer case and
axle coupling differ in design, their operation is
similar. Follow the Quadra-Trac II transfer case
shifting information, preceding this section, for
shifting this system.
SELEC-TERRAIN™ — IF EQUIPPED
Description
Selec-Terrain™ combines the capabilities of
the vehicle control systems, along with driver
input, to provide the best performance for all
terrains.
Neutral Switch
Selec-Terrain™ Switch
234

Selec-Terrain™ consists of the following posi-
tions:
•Sport – Dry weather, on-road calibration.
Only available in 4WD High range. Perfor-
mance based tuning that provides a rear
wheel drive feel but with improved handling
and acceleration over a two-wheel drive ve-
hicle. The Electronic Stability Control will set
to allow more driver control of vehicle while
maintaining safe handling controls. The ve-
hicle will lower (if equipped with Air Suspen-
sion) to Aero Mode in High Range. 4WD Low
is not available in SPORT mode, if 4WD Low
is selected the Selec-Terrain™ will automati-
cally switch back to AUTO.
• Snow – Tuning set for additional stability in
inclement weather. Use on and off road on
loose traction surfaces such as snow. When
in Snow mode (depending on certain oper-
ating conditions), the transmission may use
second gear (rather than first gear) during
launches, to minimize wheel slippage. If equipped with air suspension, the level will
change to Normal Ride Height (NRH) if the
transfer case is in high range. The level will
change to Off-Road 1 if the transfer case is in
Low range.
• Auto – Fully automatic full time four-wheel
drive operation can be used on and off road.
Balances traction with seamless steering
feel to provide improved handling and accel-
eration over two-wheel drive vehicles. If
equipped with air suspension, the level will
change to NRH.
• Sand/Mud – Off road calibration for use on
low traction surfaces such as mud, sand, or
wet grass. Driveline is maximized for trac-
tion. Some binding may be felt on less for-
giving surfaces. The electronic brake con-
trols are set to limit traction control
management of throttle and wheel spin. If
equipped with air suspension, the level will
change to Off-Road 1. •
Rock – Off-road calibration only available in
4WD Low range. The vehicle is raised (if
equipped with Air Suspension) for improved
ground clearance. Traction based tuning
with improved steer-ability for use on high
traction off-road surfaces. Activate the Hill
Descent Control for steep downhill control.
Use for low speed obstacles such as large
rocks, deep ruts, etc. If equipped with air
suspension, the vehicle level will change to
Off-Road 2. If the Selec-Terrain™ switch is in
ROCK mode, and the transfer case is
switched from 4WD Low to 4WD High, the
Selec-Terrain™ system will return to AUTO.
Electronic Vehicle Information
Center (EVIC) Display Messages
When the appropriate conditions exist, a mes-
sage will appear in the EVIC display. Refer to
“Electronic Vehicle Information Center (EVIC)”
in “Understanding Your Instrument Panel” for
further information.
235

QUADRA-LIFT™ — IF EQUIPPED
Description
The Quadra-Lift™ air suspension system pro-
vides full time load leveling capability along
with the benefit of being able to adjust vehicle
height by the push of a button.•
Normal Ride Height (NRH) – This is the
standard position of the suspension and is
meant for normal driving.
• Off-Road 1 (OR1) (Raises the vehicle ap-
proximately 1.3 in (33 mm) (1.1 in (28 mm)
w/AMS package) – This position should be
the default position for all off-road driving
until OR2 is needed. A smoother and more
comfortable ride will result. Press the “Up”
button once from the NRH position while the
vehicle speed is below 48 mph (77 km/h).
When in the OR1 position, if the vehicle
speed remains between 40 mph (64 km/h)
and 50 mph (80 km/h) for greater than
20 seconds or if the vehicle speed exceeds
50 mph (80 km/h), the vehicle will be auto-
matically lowered to NRH. Refer to “Off-Road
Driving Tips” in “Starting and Operating” for
further information.
• Off-Road 2 (OR2) (Raises the vehicle ap-
proximately 2.6 in (65 mm) (2.2 in (56mm)
w/AMS package) – This position is intended
for off-roading use only where maximum
ground clearance is required. To enter OR2,
press the “Up” button twice from the NRH
position or once from the OR1 position while vehicle speed is below 20 mph (32 km/h).
While in OR2, if the vehicle speed exceeds
25 mph (40 km/h) the vehicle height will be
automatically lowered to OR1. Refer to “Off-
Road Driving Tips” in “Starting and Operat-
ing” for further information.
• Aero Mode (Lowers the vehicle approxi-
mately 0.5 in (13 mm) – This position pro-
vides improved aerodynamics by lowering
the vehicle. The vehicle will automatically
enter Aero Mode when the vehicle speed
remains between 62 mph (100 km/h) and
66 mph (106 km/h) for greater than 20 sec-
onds or if the vehicle speed exceeds 66 mph
(106 km/h). The vehicle will return to NRH
from Aero Mode if the vehicle speed remains
between 30 mph (48 km/h) and 35 mph
(56 km/h) for greater than 20 seconds or if
the vehicle speed falls below 30 mph
(48 km/h). The vehicle will enter Aero Mode,
regardless of vehicle speed if the Selec-
Terrain™ knob is turned to the “SPORT”
position. Turning the Selec-Terrain™ knob to
the “AUTO” position will return the system to
normal operation.
Selec-Terrain™ Switch
1—UpButton
2 — Down Button
3 — Park Mode Indicator Lamp
4 — Normal Ride Height Indicator Lamp
5 — Off-Road 1 Indicator Lamp
6 — Off-Road 2 Indicator Lamp
236