KIA SPORTAGE 2020 Quick Reference Guide

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QWhat is a passkey?
AA passkey is the password used to authenticate the connection
between the system and the mobile device. The passkey needs to
be entered only once when you pair a mobile phone for the first
time.
The initial passkey is "0000." You can change it by touching
All Menus > Setup > Bluetooth > Bluetooth System Info >
Passkey.
QI changed my mobile phone that was registered to the system via
Bluetooth. How can I register my new mobile phone?
AYou can register additional devices to your system by following
the instructions to pair a device. Up to five devices can be added
to your system's Bluetooth device list. To delete a registered
device, on the Bluetooth device list, touch Delete Devices, select
the devices to delete, and touch Delete.
QHow do I answer a call?
AWhen a call comes in and a notification pop-up window appears,
press the [] button on the steering wheel or touch Accept on
the screen.
To reject the call, press the [] button on the steering wheel or
touch Reject on the screen.

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QWhat should I do if I want to switch the call to my mobile phone
while on a call via the system?
APress and hold the [] button on the steering wheel or touch
Use Private on the screen to switch the call to your mobile
phone.
QHow do I access the contacts in my mobile phone from the
system?
AWhen connecting your mobile phone to your system, permit
the system to access the contacts saved in the mobile phone.
The contacts will be downloaded to the system. To open the
downloaded contacts list, press the [] button on the steering
wheel and touch on the phone screen. You can search for a
contact to make a call or add it to favorites.
QWhat is the range of my wireless connection?
AA wireless connection can be used within about 10 m (about
33 ft). The maximum Bluetooth range may be affected by
the usage environment, such as the vehicle type, the system
platform, or the connected mobile phone.
QHow many mobile devices can be paired?
AUp to five devices can be paired with your system.

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QWhy is call quality sometimes poor?
ACheck your mobile phone′s reception sensitivity when call quality
deteriorates. The call quality may deteriorate when the signal
strength is low.
Call quality may also become poor if metal objects, such as
beverage cans, are placed near the mobile phone. Check to see if
any metal objects are near the mobile phone.
The call sound and quality may differ depending on the type of
mobile phone.
AV function
QWhat kinds of AV functions does my system have?
AYour system provides you with the radio and media player
(USB, iPod, etc.). For more information, see the corresponding
chapters.
QI want to move to the previous or next song without touching the
screen while driving. How do I do this?
APush the [/] lever on the steering wheel to move to the
previous or next song.

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Broadcast reception
QNo sound is heard or a distorted noise is heard when listening to
the radio while driving.
ADepending on the location, the reception may deteriorate due to
obstacles. If the reception diminishes, change the radio station to
another one.
Attaching a window film including metal components to the
rear window equipped with a glass antenna may lower radio
reception.
How to self-check a system fault
QMy system does not operate normally. What should I do?
ACheck your system by referring to the solutions explained in the
troubleshooting sections.
If the system still does not operate normally after following the
relevant instructions, press and hold the reset button.
If the problem persists, contact your place of purchase or dealer.