service LINCOLN MKZ 2013 Manual PDF

GENERAL INFORMATION
WARNING
Driving while distracted can
result in loss of vehicle control,
accident and injury. Ford strongly
recommends that drivers use extreme
caution when using any device or
feature that may take their focus off
the road. Your primary responsibility
is the safe operation of the vehicle.
We recommend against the use of any
handheld device while driving,
encourage the use of voice-operated
systems when possible and that you
become aware of applicable state
and local laws that may affect use of
electronic devices while driving. Note:
Some features are not available
while the vehicle is moving.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 30 minutes
after the ignition has been turned off
(as long as no doors are opened).
This system uses a four-corner
strategy to provide quick access to
vehicle features and settings. The
comprehensive touchscreen provides
easy interaction with your cellular
phone, multimedia, climate control
and navigation system. The corners
display any active modes within those
menus, such as your phone being
connected or the climate
temperature. SETTINGS Press to select any of the following:
•
Clock
• Display
• Sound
• Vehicle
• Settings
• Help INFORMATION
Press to select any of the following:
• Services
• Travel Link
• Alerts
• Calendar
• Apps
PHONE
Press to select any of the following:
• Phone
• Quick Dial
• Phonebook
• History
• Messaging
• Settings
NAVIGATION
Press to select any of the following:
• My Home
• Favorites
• Previous Destinations
• Point of Interest
• Emergency
• Previous Starting Point
• Latitude/Longitude
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Depending on your vehicle and option
package, you may also have these
controls on your bezel:
•
Power: Turn the media (or climate
features) on or off.
• VOL: Increase or decrease the
volume.
• Fan: Increase or decrease the fan
speed.
• Seek and Tune buttons: Use as you
normally would in media modes.
• Eject: Eject a CD.
• SOURCE: Touch the word
repeatedly to see all available
media modes. The screen does not
change, but you see the media
change in the lower left status bar.
• SOUND: Touch the word to access
the Sound menu where you can
make adjustments to settings such
as: Bass, Midrange, Treble, Balance
and Fade, THX Deep Note Demo
(if equipped), DSP (if equipped),
Occupancy Mode (if equipped)
and Speed Compensated Volume.
• Hazard flasher: Press the button
to turn the hazard flashers on or
off.
Cleaning the Touchscreen
Display
Clean the display with a clean, soft
cloth such as one used for cleaning
glasses. If dirt or finger prints are still
visible, apply a small amount of
alcohol to the cloth. Do not pour or
spray alcohol onto the display. Do not
use detergent or any type of solvent
to clean the display. Support
The SYNC support team is available
to help you with any questions you are
not able to answer on your own.
Monday-Saturday, 8:30am-8:00pm.
In the United States, call:
1-888-270-1055
In Canada, call: 1-800-565-3673
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner
account?
•
Required to activate Vehicle
Health Report and to view the
reports online.
• Required to activate the
subscription-based SYNC Services
and to personalize your Saved
Points and Favorites.
• Essential for keeping up with the
latest software downloads
available for SYNC.
• Access to customer support for
any questions you may have.
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Safety Information
WARNING
Driving while distracted can
result in loss of vehicle control,
accident and injury. Ford strongly
recommends that drivers use extreme
caution when using any device or
feature that may take their focus off
the road. Your primary responsibility
is the safe operation of the vehicle.
We recommend against the use of any
handheld device while driving,
encourage the use of voice-operated
systems when possible and that you
become aware of applicable state
and local laws that may affect use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if
the power cords or cables are
broken, split or damaged. Carefully
place cords and cables where they
cannot be stepped on or interfere
with the operation of pedals, seats,
compartments or safe driving
abilities.
• Do not leave playing devices in the
vehicle during extreme conditions
as it could cause them damage.
See your device's user guide for
further information. •
Do not attempt to service or repair
the system. See your authorized
dealer.
• For your safety, some SYNC
functions are speed-dependent
and cannot be performed when
the vehicle is traveling at speeds
greater than 3 mph (5 km/h).
Make sure that you review your
device's user guide before using it with
SYNC.
Speed-Restricted Features
Some features of this system may be
too difficult to use while the vehicle is
in motion so they are restricted from
being modified unless the vehicle is
not moving. Some examples of these
are listed below:
• Screens that are too crowded with
information, such as Point of
Interest (POI) reviews and ratings,
SIRIUS Travel Link sports scores,
movie times, ski conditions, etc.
• Any action that requires using a
keyboard, such as entering a
navigation destination or editing
information.
• All lists are limited so the user can
view fewer entries (e.g., phone
contacts, recent phone call
entries).
Listed below are more specific
features that can only be modified
while the vehicle is not moving:
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Helpful Hints
•
Make sure the interior of the
vehicle is as quiet as possible.
Wind noise from open windows
and road vibrations may prevent
the system from correctly
recognizing spoken commands. •
After pressing the voice icon, wait
until after the tone sounds and
Listening appears before saying a
command. Any command spoken
before this does not register with
the system.
• Speak naturally, without long
pauses between words.
• At any time you can interrupt the
system while it is speaking by
pressing the voice icon.
Basic commands If You Want To
Say
Make calls.
"Phone"
Access the device connected to your USB port.
"USB"
Stream audio from your phone.
"Bluetooth audio"
Access the device connected to the auxiliary input
jack.
"Line in"
Cancel the requested action.
"Cancel"
Return to the main menu.
"SYNC"
Adjust the level of voice interaction and feedback.
"Voice settings"
Run a vehicle health report. *
"Vehicle health report"
Access the SYNC Services portal. *
"Services"
Access mobile applications. *
"Mobile apps"
Hear a list of voice commands available in the
current mode.
"Help"
* If equipped, U.S. only
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Potential Station Issues
Action
Cause
Issues
None. Broadcast issue.
Poor time alignment by
the radio broadcaster.
Echo, stutter, skip or
repeat in audio. Increase
or decrease in audio
volume.
None. Reception issue
that may clear up as you
continue to drive.
The radio is shifting
between analog and
digital audio.
Sound fading or blending
in and out.
None. This is normal
behavior. Wait until the
audio is available.
The digital multicast is
not available until the HD
Radio broadcast is
decoded. Once decoded,
the audio is available.
Audio mute delay when
selecting HD2/HD3,
multicast preset or
Direct Tune.
None. The station is not
available in your current
location.
The previously stored
multicast preset or direct
tune is not available in
your current reception
area.
Cannot access HD2/HD3
multicast channel when
recalling a preset or from
a direct tune.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
Text information does
not match currently
playing audio.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
No text information
shown for currently
selected frequency.
None. This is normal
behavior.
Pressing Scan disables
HD2-HD7 channel
search.
HD2-HD7 stations not
found when
Scan is
pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
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SIRIUS satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS satellite
radio system includes hardware and
a limited subscription term which
begins on the date of sale or lease of
the vehicle. Refer to your authorized
dealer for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and
a complete list of SIRIUS satellite
radio channels, and other features,
please visit www.siriusxm.com in the
United States, www.sirius.ca in
Canada, or call SIRIUS at
1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify
or track your satellite radio account.
The ESN is found on the System
Information Screen (SR ESN:
XXXXXXXXXXXX). To access your
ESN, touch the bottom left corner of
the touchscreen. Touch SIRIUS,
Options, then ESN.
SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential Reception Issues
For optimal reception performance, keep the
antenna clear of snow and ice build-up and keep
luggage and other material as far away from the
antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels,
freeway overpasses, parking garages, dense tree
foliage and thunderstorms can interfere with your
reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one
and the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate
the interference and the audio system may mute.
Satellite radio signal
interference
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Troubleshooting Tips
Action
Cause
Radio Display
None. This message
should disappear shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring...
If this message does not
clear shortly, or with an
ignition key cycle, your
receiver may have a fault.
See your authorized
dealer for service.
Internal module or
system failure present.
Sat Fault/SIRIUS System
Failure.
Tune to another channel
or choose another preset.
Channel no longer avail-
able.
Invalid Channel.
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Subscription not avail-
able for this channel.
Unsubscribed Channel.
The signal is currently
being blocked. When you
move into an open area,
the signal should return.
Loss of signal from the
SIRIUS satellite or
SIRIUS tower to the
vehicle antenna.
No Signal.
None. The process may
take up to three minutes.
Update of channel
programming in progress.
Updating.
Contact SIRIUS at 1-888-
539-7474 to reactivate
or resolve subscription
issues.
Satellite service has been
deactivated by SIRIUS
satellite radio.
Call SIRIUS
1-888-539-7474.
Using the channel guide,
unlock or unskip the
channels.
All the channels in the
selected category are
skipped or locked.
No Channels Available.
None.
SIRIUS has updated the
channels available for
your vehicle.
Subscription Updated.
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"MESSAGES"
"Call"
"Forward text messages"
"Listen to text message <#>" "Listen to text messages""Reply to text messages" "Help"
INFORMATION
Under the Information menu, you can
access features such as:
• SYNC® Services
• SIRIUS® Travel Link ™
• Alerts
• Calendar
• SYNC Applications
If your vehicle is equipped with
Navigation, press the Information
button to access these features. If
your vehicle is not equipped with
Navigation, press the corner of the
touchscreen with the green tab. SYNC Services (If Equipped,
U.S. Only)
Note:
SYNC Services requires
activation prior to use. Visit
www.SYNCMyRide.com to register and
check your eligibility for complimentary
services. Standard phone and message
rates may apply. Subscription may be
required. You must also have the active
SYNC Services Bluetooth-enabled
cellular phone paired and connected
to the system in order to connect to,
and use, SYNC Services. See Phone
(page 385).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make
sure your cellular phone is not blocking
caller ID before using SYNC Services.
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Note:
The driver is ultimately
responsible for the safe operation of
the vehicle, and therefore, must
evaluate whether it is safe to follow
the suggested directions. Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. Maps used
by this system may be inaccurate
because of errors, changes in roads,
traffic conditions or driving conditions.
Note: When you connect, the service
uses GPS technology and advanced
vehicle sensors to collect the vehicle's
current location, travel direction and
speed to help provide you with the
directions, traffic reports, or business
searches you request. Further, to
provide the services you request and
for continuous improvement, the
service may collect and record call
details and voice communications. For
more information, see SYNC Services
Terms and Conditions at
www.SYNCMyRide.com. If you do not
want Ford or its service providers to
collect the vehicle travel information
or other information identified in the
Terms and Conditions, do not activate
or use the service. SYNC Services uses advanced vehicle
sensors, integrated GPS technology
and comprehensive map and traffic
data, to give you personalized traffic
reports, precise turn-by-turn
directions, business search, news,
sports, weather and more. For a
complete list of services, or to learn
more, please visit
www.SYNCMyRide.com.
Connecting to SYNC Services
Using Voice Commands
1. Press the voice button.
2. When prompted, say "Services".
This initiates an outgoing call to
SYNC Services using your paired
and connected Bluetooth-enabled
cellular phone.
3. Once you are connected to the service, follow the voice prompts
to request the desired service, such
as "Traffic" or "Directions". You
can also say "What are my
choices?" to receive a complete
list of available services from
which to choose.
4. Say "Services" to return to the Services main menu or for help,
say "Help".
Connecting to SYNC Services
Using the Touchscreen
If your vehicle is equipped with
Navigation, press the Information
button.
If your vehicle is not equipped with
Navigation, press the green tab on
your touchscreen.
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1. Select Connect to Services to
initiate an outgoing call to SYNC
Services using your phone.
2. Once connected, follow the voice prompts to request your desired
Service, such as "Traffic" or
"Directions". You can also say
"What are my choices?" to receive
a complete list of available
services from which to choose.
3. To return to the Services menu, say
"Services" or for help, say "Help".
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say "Directions" or
"Business search". To find the
closest business or type of
business to your current location,
just say "Business search" and
then "Search near me". If you need
further assistance in finding a
location you can say "Operator" at
any time within a Directions or
Business search to speak with a
live operator. You may also be
prompted to speak with an
operator when the automatic
system has difficulty matching
your voice request. The live
operator can assist you by
searching for businesses by name
or by category, residential
addresses by street address or by
name or specific street
intersections. Operator Assist is a
feature of your SYNC Services
subscription. For more information
on Operator Assist, visit
www.SYNCMyRide.com/support. 2.
Follow the voice prompts to select
your Destination. After the route
download is complete, the phone
call is automatically ended.
If your vehicle is not equipped with
Navigation:
• Turn-by-turn directions appear in
the right vehicle information
display, in the status bar of your
touchscreen system and also on
the SYNC Services screen. You
also receive driving instructions
from audible prompts.
• When on an active route, you can
select Route Summary or Route
Status
using the touchscreen
controls or voice commands to
view the
Route Summary Turn
List or the Route Status ETA.
You can also turn voice guidance
on or off, cancel the route or
update the route.
If you miss a turn, SYNC automatically
asks if you want the route updated.
Just say, "Yes" when prompted and a
new route is delivered to your vehicle.
If your vehicle is equipped with
Navigation, SYNC Services downloads
your requested destination to the
navigation system. The navigation
system then calculates the route and
provides driving instructions. See
Navigation
(page 407).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone
button on the steering wheel.
2. Say "Good-bye" from the SYNC Services main menu.
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