LINCOLN NAVIGATOR 2022 Manual Online

KEYS AND REMOTE CONTROLS – TROUBLESHOOTING
KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES
Action
Message
Replace remote control battery.
Key Battery Low Replace Soon
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WHAT IS PHONE AS A KEY
Phone as a Key allows you to use your phone
in place of a passive key.
You can use your phone for the following
functions:
•
Remote locking and unlocking.
• Passive entry and exit.
• Passive start and drive the vehicle.
• Remote start.
• Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make and
model of your phone, phone location and
physical obstructions.
The following items could impact Phone as
a Key performance or prevent functionality
in some cases:
• The typical operating range for Phone as
a Key is 131 ft (40 m). •
Your
Bluetooth® connection is not
enabled, is disrupted, or out of range.
• Your Phone as a Key is not active or
enabled on at least one phone.
• Your vehicle battery has depleted.
• Your phone battery has depleted.
• Interference from other devices using
radio frequencies or physical
obstructions.
• Your phone is too close to metal objects
or other electronic devices.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
phone and lock all doors when leaving the
vehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as Phone as a
Key:
1. Visit your device's app store to download
the Lincoln Way app. 2.
Create or sign-in to the Lincoln Way app
and add the vehicle identification number
to your account.
3. Once you add the vehicle identification number, follow the prompts in the Lincoln
Way app to complete the Sync Connect
Authorization process.
4. After the vehicle authorizes, you can setup Phone as a Key following the
prompts in the Lincoln Way app.
5. After Phone as a Key is setup, you can setup the Backup Start Passcode by
following the prompts on your
touchscreen.
Note: Keep your new Backup Start Passcode
with you in case of an emergency.
Resetting Phone as a Key
If the Phone as a Key belongs to your
account, you can delete it from your phone.
If not, reset Phone as a Key using the
following steps:
1. Press
Settings on the touchscreen.
2. Press
General.
3. Press
Reset.
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4. Press Lincoln Way Connect Reset.
5. Press
Reset All.
6. Confirm you would like to continue with erasing all Phone as a Key, Backup Start
Passcodes.
7. Press
Continue.
8. Confirm you are aware you are de-authorizing all authorized users and
Lincoln Way Connect settings.
9. Press
Continue.
Note: Please wait while the vehicle resets
all the Phone as a Key, Backup Start
Passcodes, Lincoln Way Connect Settings
and de-authorize previously authorized
users.
USING THE VALET MODE
1. Press Settings on the touchscreen.
2. Press Valet Mode.
Note: Have your Backup Start Passcode
completely setup before using Valet Mode. Note:
Once the system detects a valid Phone
as a Key, the temporary passcode displays
in both the touchscreen and mobile app. If
the system does not detect a valid Phone as
a Key, it prompts you to enter your Backup
Start Passcode. Once validated, the
temporary passcode displays on the
touchscreen.
3. Enter the first five digits of the passcode
on the keyless entry keypad to unlock
your vehicle.
4. Enter the eight-digit passcode on the touchscreen to start and drive your
vehicle.
To disable Valet Mode, press Exit Valet Mode
on the touchscreen. Once the system detects
an authorized Phone as a Key, it disables. If
the system does not detect a valid Phone as
a Key, it prompts you to enter your Backup
Start Passcode. Once validated, Valet Mode
disables. USING THE BACKUP START
PASSCODE
If you are unable to start your vehicle with
Phone as a Key, follow the steps below:
1. Press the brake pedal and the ignition
button. If the system does not detect a
valid Phone as a Key, a message appears
and the system prompts you for your
Backup Start Passcode.
Note: Make sure you have Phone as a Key
active on at least one phone to use the
previously created Backup Start Passcode.
Note: If the Backup Start Passcode screen
does not appear, it is necessary to press the
ignition button again.
2. Use the touchscreen to enter your Backup Start Passcode.
3. After entering your Backup Start Passcode, you must press Enter within
30 seconds.
4. Once the system validates the Backup Start Passcode, a message alerts you to
start your vehicle.
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5. Press the brake pedal and the ignition
button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five attempts of trying
to enter a Backup Start Passcode, resetting
a current passcode or entering an incorrect
Valet Mode passcode.
Note: The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again. PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLY
ASKED QUESTIONS
How can I tell if my vehicle has Phone as a
Key?
The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app. What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car? Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.
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What do I do if my phone is lost, damaged,
or the battery has depleted?
Use the Backup Start Passcode that you
created to protect you in the event that
you lose your phone, damage it, or the
battery depletes. See Using the
Backup Start Passcode (page 79).
How many phones can I use for Phone as
a Key? You can program and activate up to four
phones with Phone as a Key to your
vehicle.
How does a valet drive my car if I only use
my Phone as a Key? Have the valet use the temporary valet
passcode that you created when using
valet mode. See Using the Valet Mode
(page
79). I uninstalled my Lincoln Way app and
reinstalled it. Why am I not able to get a
new Phone as a Key?
Remove the Phone as a Key that was
previously associated with your phone
or reset Phone as a Key from your
vehicle, and then request a new Phone
as a Key.
See Programming Your
Phone (page 78).
Why can I not remotely start the vehicle
with my Phone as a Key? Using the Lincoln Way app, verify your
Phone as a Key setup is complete and
enabled via Bluetooth connection on at
least one phone. If Bluetooth has
connected but Phone as a Key setup is
not complete, complete the setup of
your Phone as a Key, as prompted from
the Lincoln Way app.
See Programming
Your Phone (page 78).
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WHAT IS MYKEY
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits.
MYKEY SETTINGS
NON-CONFIGURABLE MYKEY
SETTINGS
Seatbelt Reminder or Belt-Minder™
MyKey mutes the audio system until the front
seat passengers buckle the front seat belts.
Note:
If your vehicle includes an AM/FM
radio or a very basic audio system, then the
radio may not mute.
Satellite Radio (If Equipped)
Some Satellite radio channels have restricted
access to adult radio content. Early Low Fuel
The low fuel level warning lamp turns on
earlier.
Driving and Parking Aids
You cannot configure settings for parking
aids, blind spot information system, and cross
traffic alert. These systems turn on when the
vehicle turns on, and you cannot switch them
off with a MyKey.
You cannot configure settings for
pre-collision assist and lane keeping. These
systems turn on when the vehicle turns on,
but you can switch them off with a MyKey.
A new destination in the navigation system
can only be set using voice commands when
using a MyKey, and with your vehicle moving.
Note:
MyKey drivers may be able to switch
the lane departure warning feature off, but
this feature turns back on automatically with
every new key cycle. CONFIGURABLE MYKEY SETTINGS
You can configure the following settings after
creating a MyKey.
See Creating a MyKey
(page 83).
Speed Limit WARNING:
Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a safe
speed considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury.
You can set a speed limit for your vehicle.
Warning messages appear in the information
display and a tone sounds if your vehicle
reaches the set speed. You cannot override
the set speed when using a MyKey.
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Speed Minder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if your
vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume reduces.
A message appears in the information
display if you attempt to exceed the volume
limit. Automatic volume control turns off.
Emergency Assistance
If you set emergency assistance to always
on, you cannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, you
cannot switch it off with a MyKey.
Note:
If a phone is connected using Apple
CarPlay or Android Auto while driving with
a MyKey, the driver can receive phone calls
and text messages even if the do not disturb
restriction is on, and if the vehicle comes
with satellite radio, there is no restriction on
the adult content.
Traction and Stability Control
If you set traction control or stability control
to always on, you cannot switch it off with a
MyKey. CREATING A MYKEY 1. Place the remote control in the backup
slot with the buttons facing toward the
front of the vehicle.
2. Switch the ignition on using an admin key.
3. Press Settings on the touchscreen.
4. Press
Vehicle Settings.
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5. Press MyKey.
6. Press
Create MyKey.
7. Press
Yes.
Note: After you confirm the creation of a
MyKey, we recommend that you label this
key.
PROGRAMMING A MYKEY
You can program any remote control to
become a restricted MyKey, but you must
leave one unmodified as an admin key.
1. Switch the ignition on using an admin key.
2. Press
Settings on the touchscreen.
3. Press
Vehicle Settings.
4. Press
MyKey.
5. Select a setting and press the OK button.
6. Configure the setting CLEARING ALL MYKEYS
When you clear all MyKeys, you remove all
restrictions and return all MyKeys to their
original admin key status.
1. Switch the ignition on using an admin
key.
2. Press
Settings on the touchscreen.
3. Press
Vehicle Settings.
4. Press
MyKey.
5. Press
Clear All MyKeys.
6. Press
Yes.
CHECKING MYKEY SYSTEM
STATUS
You can find information about the distance
traveled using a MyKey, and the number of
admin keys and MyKeys created for your
vehicle. 1. Switch the ignition on.
2. Press
Settings on the touchscreen.
3. Press
Vehicle Settings.
4. Press
MyKey.
5. Press
MyKey Information.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with unapproved,
aftermarket remote start systems. If you
choose to install a remote start system, see
an authorized dealer for an approved remote
start system.
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MYKEY – TROUBLESHOOTING
MYKEY – INFORMATION MESSAGES
Description
Message
Displays when trying to create a MyKey and the admin key is not placed in the backup position.
See Creating a MyKey (page 83).
Place Key in Backup Location
Displays when trying to create a MyKey with a key already designated as a MyKey.
Key is Already a MyKey
Displays to confirm that the key is restricted after you switch the ignition off.
This Key restricted at Next Key Cycle.
Label Key as MyKey
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MYKEY – FREQUENTLY ASKED
QUESTIONS
What is an admin key?
An admin key is a key that you have not
created as a MyKey. See Creating a
MyKey (page 83).
Why am I not able to create a MyKey? You have not placed the admin key in
the backup position.
See Creating a
MyKey (page 83). The key used to
switch the ignition on is not an admin
key. The key used to switch the ignition
on is the only admin key. There has to
be at least one admin key. You did not
switch the ignition off after creating the
last MyKey.
Why am I not able to program a MyKey? The admin key is not inside your vehicle.
The key used to switch the ignition on
is not an admin key. You have not
created any MyKeys.
See Creating a
MyKey (page 83). Why am I not able to clear the MyKeys?
The admin key is not inside your vehicle.
The key used to switch the ignition on
is not an admin key. You have not
created any MyKeys.
See Creating a
MyKey (page 83).
Why is the MyKey distance not
accumulating? The key used to start the engine is an
admin key. An admin key and a MyKey
are inside your vehicle. You have not
created any MyKeys.
See Creating a
MyKey (page 83). You have cleared the
MyKeys. See Clearing All MyKeys
(page 84).
Why am I not able to start the engine with
a MyKey? An admin key and a MyKey are inside
your vehicle. The system recognizes
only the admin key when both are
present.
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