MERCEDES-BENZ C-Class SEDAN 2013 W204 Owner's Manual

Problem Possible causes/consequences and
0001 Solutions
000D0015
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
,B AS, PRE-SAFE ®
, the HOLD functio nand hill start assist are
temporarily unavailable.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
ATTENTION ASSIST is deactivated.
Self-diagnosis is not ye tcomplete.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Carefully drive a suitable distance, making slight steering
movements at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 001E
The red SRS warning
lamp is lit while the
engine is running.
There is a malfunction in the SRS (Supplemental Restraint
System).
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Drive on carefully.
X Have SRS checked at a qualified specialist workshop
immediately.
For further information about the Supplemental Restraint System,
see (Y page 41). Warning and indicator lamps in the instrument cluster
249On-board computer and displays Z

Engine
Problem Possible causes/consequences and
0001 Solutions
000E
The yellow Check
Engine warning lamp
lights up while the
engine is running. There may be a malfunction, for example:
R
in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system
R in the fuel system
The emission limit values may be exceeded and the engin emay
be in emergency mode.
X Have the vehicle checked as soon as possible at a qualified
specialist workshop.
i In some states, you must immediately visit a qualified
specialist workshop as soon as the yellow Chec kEngine warning
lamp lights up .This is due to the legal requirements in effect in
these states. If in doubt, check whether such legal regulations
apply in the state in which you are currently driving. 0010
The yellow reserve fuel
warning lamp flashes
while the vehicle is in
motion. In addition,
the 000E Check Engine
warning lamp may light
up. The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Observe the additional display messages in the multifunction
display.
X Check that the fuel filler cap is correctly closed.
X If the fuel filler cap is not correctly closed: close the fuel filler
cap.
X If the fuel filler cap is closed: visit a qualified specialist
workshop. 0010
The yellow reserve fuel
warning lamp lights up
while the engine is
running. The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. 250
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0001 Solutions
000C
The red coolant
warning lamp lights up
while the engine is
running and the coolant
temperature gauge is
at the start of the scale.
The temperature sensor for the coolant temperature gauge is
defective.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.
X
Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions. Do not continue
driving under any circumstances.
X Secure the vehicle against rolling away (Y page 158).
X Consult a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
251On-board computer and displays Z

Problem Possible causes/consequences and
0001 Solutions
000C
The red coolant
warning lamp comes on
while the engine is
running.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator
may be blocked or the electric engine radiator fan may be
malfunctioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X
Observe the additional display messages in the multifunction
display.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Wait until the engine has cooled down.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X Check the coolant level and add coolant (Y page 286). Observe
the warning notes.
X If you need to add coolant more often than usual, have the
engine coolant system checked.
X At coolant temperatures below 248 ‡ (120 †) drive to the
nearest qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. 000C
The red coolant
warning lamp comes on
while the engine is
running. A warning tone
also sounds.
The coolant temperature has exceeded 248 ‡ (120 †). The
airflow to the engine radiator may be blocked or the coolant level
may be too low.
G WARNING
The engine is not being cooled sufficiently and may be damaged.
Do not drive when your engine is overheated. This can cause some
fluids which may have leaked into the engine compartmen tto
catch fire.
Stea mfrom the overheated engine can also cause serious burns
which can occur just by opening the hood.
There is a risk of injury.
X Observe the additional display messages in the multifunction
display.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Waitu ntil the engine has cooled down. 252
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0001 Solutions
X
Make sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X Check the coolant level and add coolant (Y page 286). Observe
the warning notes.
X If you need to add coolant more often than usual, have the
engine coolant system checked.
X At coolant temperatures below 248 ‡ (120 †) drive to the
nearest qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. Driving systems
Problem Possible causes/consequences and
0001 Solutions
000B
The red distance
warning lamp lights up
while the vehicle is in
motion.
G
WARNING
The distance to the vehicle in front is too small for the speed
selected.
There is a risk of an accident.
X Increase the distance. 000B
The red distance
warning lamp lights up
while the vehicle is in
motion. A warning tone
also sounds.
G
WARNING
You are approaching a vehicle or a stationary obstacle in your line
of travel at too high a speed.
There is a risk of an accident.
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.
More information about DISTRONIC PLUS (Y page 167) and
PRE-SAFE ®
Brake (Y page 69). Warning and indicator lamps in the instrument cluster
253On-board computer and displays Z

Tires
Problem Possible causes/consequences and
0001 Solutions
0014
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) is lit.
The tire pressure monitor has detected a loss of pressure in at
leas
tone of the tires.
G WARNING
With tire pressures which ar etoo low, there is a risk of the
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 158).
X Observe the additional display messages in the multifunction
display.
X Check the tires and, if necessary, follow the instructions for a
flat tire (Y page 297).
X Check the tire pressure (Y page 318).
X If necessary, correct the tire pressure. 0014
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
approximately one
minute and then
remains lit.
The tire pressure monitor is faulty.
G WARNING
The system is possibly unable to recognize or register low tire
pressure.
There is a risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Visit a qualified specialist workshop. 254
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Useful information
............................256
Loading guidelines ............................256
Stowage areas .................................. 256
Features ............................................. 261 255Stowage and features

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).Loading guidelines
G
WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury,
particularly in the even tofsudden braking or
a sudde nchange in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is
a risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open. The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. For this reason,
you should observe the following notes when
transporting a load:
R
Never exceed the maximum permissible
gross vehicle weight or the gross axle
weight rating of the vehicle (including
occupants). The values are specified on the
vehicle identification plate on the B-pillar of
the driver's door.
R The trunk is the preferred place to carry
objects.
R Position heavy loads as far forwards as
possible and as low down in the trunk as
possible.
R The load must not protrude above the
upper edge of the seat backrests.
R Always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R Always place the load behind unoccupied
seats if possible.
R Use the cargo tie down rings and the parcel
nets to transport loads and luggage.
R Use cargo tie-down rings and fastening
materials appropriate for the weight and
size of the load.
R Secure the load with sufficiently strong and
wear-resistant tie-downs. pad sharp edges
for protection. Stowage areas
Stowage space
Important safety notes G
WARNING
If you do not correctly store objects in the
vehicle interior, they can slip or be flung
around, thus striking vehicle occupants.
There is a risk of injury, especially when
braking or abruptly changing directions. 256
Stowage areasStowage and features

R
Always store objects so tha tthey cannot be
flung around in these or in similar
situations.
R Always make sure that objects do not
protrude from stowage compartments,
parcel nets or stowage nets.
R Close lockable stowage compartments
while driving.
R Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the trunk.
Observe the loading guidelines (Y page 256).
Stowage compartments in the front Glove box
X
To open: pull handle 0002and open glove box
flap 0003.
X To close: fold glove box flap 0003upwards
until it engages.
The glove box can only be locked and
unlocked using the mechanical key. X
To lock: insert the mechanical key into the
lock and turn it 90° clockwise to position
0006.
X To unlock: insert the mechanical key into
the lock and turn it 90° counter-clockwise
to position 0005.
i The glove box can be cooled
(Y page 137).
Eyeglasses compartment
There is a compartmentt o stow eyeglasses
in the headliner on the driver's side. X
To open: pull down eyeglasses
compartment 0002by the handle.
Stowage compartment under the armrest X
To open: press left-hand button 0003or right-
hand button 0002.
The stowage compartment opens.
i Depending on the vehicle's equipment, a
USB connection and an AUX IN connection
or a Media Interface are installed in the
stowage compartment. A Media Interface Stowage areas
257Stowage and features Z

is a universal interface for portable audio
equipment, e.g. for an iPod
®
or MP3 player
(see the separate Audio or COMAND
Operating Instructions).
Stowage compartment under the front
seats G
WARNING
If you exceed the maximum load for the
stowage compartment, the cover may not be
able to restrain the items. Items may be
thrown out of the stowage compartment and
hit vehicle occupants. There is a risk of injury,
particularly in the even tofsudden braking or
a sudde nchange in direction.
Never exceed the maximum permissible load
for the stowage compartment. Stow and
secure heavy objects in the trunk.
The maximum permissible load of the
stowage compartment is 3.3 lbs (1.5 kg). X
To open: pull handle 0002up and fold
cover 0003forwards.
Stowage space in the rear Stowage compartment in the rear
!
Do not sit or lean your bodyweight on the
armrests when they are folded out as you
could damage them.
! Close the cover of the stowage
compartmentb efore folding the rear seat
armrest back into the seat backrest. X
To open: fold down seat armrest 0003.
X Fold cover 0002of the armrest upwards. Stowage net
Stowage nets are located in the front-
passenger footwell and on the left-hand side
of the trunk.
Observe the loading guidelines (Y page 256)
and the safety notes regarding stowage
spaces (Y page 256). Rear bench seat through-loading
feature
Important safety notes G
WARNING
If the rear bench seat/rear seat and seat
backrest are not engaged they could fold
forwards, e.g. when braking suddenly or in the
event of an accident.
R The vehicle occupan twould thereby be
pushed into the seat belt by the rear bench
seat/rear seat or by the seat backrest .The
seat belt can no longer offer the intended
level of protection and could even cause
injuries.
R Objects or loads in the trunk cannot be
restrained by the seat backrest.
There is an increased risk of injury.
Before every trip, make sure that the seat
backrests and the rear bench seat/rear seat
are engaged. 258
Stowage areasStowage and features