service MERCEDES-BENZ GLS 2018 Owners Manual

Index ....................................................... 4
Digital Operator's Manual .................. 26
Introduction .......................................... .2 6
Operation ............................................... 26
Introduction ......................................... 27
Protecting the environment .................. .2 7
Genuine Mercedes-Benz parts .............. .2 7
Operator's Manual ................................. 28
Service and vehicle operation ............... .2 8
Operating safety .................................... 30
QR codes for the rescue card ............... .3 2
Data stored in the vehicle ...................... 32
Information on copyright ....................... 35
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster ................................. 37
Multifunction steering wheel ................. 38
Center console ...................................... 39
Overhead control panel ........................ .4 2
Door control panel ................................. 43
Safety ................................................... 44
Panic alarm ............................................ 44
Occupant safety .................................... 44
Children in the vehicle ........................... 59
Pets in the vehicle ................................. 65
Driving safety systems ........................... 66
Protection against theft ........................ .7 5
Opening and closing ........................... 77
SmartKey ............................................... 77
Doors ..................................................... 83
Cargo compartment .............................. .8 4
Side windows ......................................... 88
Sliding sunroof ....................................... 92
Seats, steering wheel and mirrors .... 97
Correct driver's seat position ................ 97
Seats ..................................................... 97
Steering wheel ..................................... 108
Mirrors ................................................. 110 Memory function ................................. 113
Lights and windshield wipers .......... 115
Exterior lighting ................................... 115
Interior lighting .................................... 119
Replacing bulbs (vehicles with LED
headlamps) .......................................... 120
Replacing bulbs (vehicles with halo-
gen headlamps) ................................... 120
Windshield wipers ................................ 122
Climate control ................................. 125
Overview of climate control systems ... 125
Operating the climate control sys-
tems .................................................... 131
Setting the air vents ............................ 136
Driving and parking .......................... 139
Notes on breaking-in a new vehicle ..... 139
Driving ................................................. 139
DYNAMIC SELECT controller ............... 147
Automatic transmission ....................... 148
Refueling ............................................. 155
Parking ................................................ 161
Driving tips .......................................... 164
Driving systems ................................... 174
Towing a trailer .................................... 224
Bicycle rack ......................................... 230
On-board computer and displays .... 233
Important safety notes ........................ 233
Displays and operation ........................ 233
Menus and submenus ......................... 236
Display messages ............................... 248
Warning and indicator lamps in the
instrument cluster ............................... 279
Multimedia system ........................... 292
General notes ...................................... 292
Important safety notes ........................ 292
Function restrictions ............................ 292
Operating system ................................ 293
Stowage and features ...................... 300
Stowage areas ..................................... 3002
Contents

Features .............................................. 308
Maintenance and care ...................... 325
Engine compartment ........................... 325
ASSYST PLUS ...................................... 329
Care ..................................................... 330
Breakdown assistance ..................... 338
Where will I find...? .............................. 338
Flat tire ................................................ 339
Battery (vehicle) .................................. 344
Jump-starting ....................................... 346
Towing and tow-starting ...................... 349
Fuses ................................................... 352
Wheels and tires ............................... 354
Important safety notes ........................ 354
Operation ............................................ 354
Winter operation .................................. 356
Tire pressure ....................................... 357
Loading the vehicle .............................. 364
All about wheels and tires ................... 367
Changing a wheel ................................ 374
Wheel and tire combinations ............... 379
Emergency spare wheel ....................... 380
Technical data ................................... 384
Information regarding technical data ... 384
Vehicle electronics .............................. 384
Identification plates ............................. 385
Service products and filling capaci-
ties ...................................................... 386
Vehicle data ......................................... 392
Vehicle data for off-road driving .......... 393
Trailer tow hitch ................................... 395 Contents 3

AIRMATIC package
ADS (Adaptive Damping System) .. .1 88
Function/notes ............................ .1 88
Alarm
ATA (Anti-Theft Alarm system) ......... 75
Switching off (ATA) .......................... 75
Switching the function on/off
(ATA) ................................................ 75
Alarm system
see ATA (Anti-Theft Alarm system)
AMG
Adaptive sport suspension sys-
tem ................................................ 191
AMG menu (on-board computer) ..... 245
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle .............. 173
Ashtray ............................................... 311
Assistance display (on-board com-
puter) ................................................. .2 41
Assistance menu (on-board com-
puter) ................................................. .2 41
ASSYST PLUS
Displaying a service message ....... .3 29
Hiding a service message .............. 329
Resetting the service interval dis-
play ................................................ 329
Service message ............................ 329
Special service requirements ......... 330
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function .......................................... .7 5
Switching off the alarm .................... 75
ATTENTION ASSIST
Activating/deactivating ................. 242
Display message ............................ 265
Function/notes ............................. 207
Audio menu (on-board computer) .... 239
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop AUTO lights
Display message ............................ 260
see Lights
Automatic car wash (care) ............... 330
Automatic engine start (ECO start/
stop function) .................................... 145
Automatic engine switch-off (EC O
s tart/stop function) .......................... 144
Automatic headlamp mode .............. 115
Automatic transmission
Accelerator pedal position ............. 150
Changing gear ............................... 150
DIRECT SELECT lever ..................... 148
Display message ............................ 275
Drive program ................................ 151
Drive program display .................... 149
Driving tips .................................... 150
DYNAMIC SELECT controller ......... 147
Emergency running mode .............. 155
Engaging drive position .................. 149
Engaging neutral ............................ 149
Engaging park position automati-
cally ............................................... 148
Engaging reverse gear ................... 148
Engaging the park position ............ 148
Important safety notes .................. 148
Kickdown ....................................... 151
Manual shifting .............................. 152
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 245
Overview ........................................ 148
Problem (malfunction) ................... 155
Pulling away ................................... 143
Starting the engine ........................ 142
Steering wheel paddle shifters ...... 152
Trailer towing ................................. 151
Transmission position display ........ 149
Transmission positions .................. 150
Automatic transmission emer-
gency mode ....................................... 155
AUX jacks
CD/DVD drive ............................... 299
Axle load, permissible (trailer tow-
ing) ...................................................... 395
B
Back button ....................................... 293 Index 5

Lights ............................................ .2 60
Safety systems .............................. 249
SmartKey ....................................... 278
Tires ............................................... 273
Vehicle .......................................... .2 75
Distance Pilot DISTRONIC
Activating ....................................... 178
Activation conditions ..................... 178
Cruise control lever ....................... 178
Display Message ............................ 270
Displays in the instrument cluster .. 181
Driving tips ................................... .1 82
Function/notes ............................ .1 76
Important safety notes .................. 176
Setting the specified minimum
distance ......................................... 180
Stopping ........................................ 179
Switching off .................................. 180
Warning lamp ................................. 290
Distance recorder
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 290
Distance warning function
Function/notes ................................ 68
Warning lamp ................................. 290
Doors
Automatic locking (on-board com-
puter) ............................................. 244
Automatic locking (switch) .............. .8 4
Central locking/unlocking
(SmartKey) ...................................... .7 7
Control panel .................................. .4 3
Display message ............................ 277
Emergency locking ........................... 84
Emergency unlocking ....................... 84
Important safety notes .................... 83
Opening (from inside) ...................... 83
Overview .......................................... 83
Power closing .................................. 84
Drinking and driving ......................... 165
Drive program
Automatic transmission ................. 151
Off-Road program (vehicles with-
out Off-Road Engineering pack-
a g e) ............................................... 219
Off-road programs (vehicles with
Off-Road Engineering package) ...... 220 SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 246
Drive programs
Display (DIRECT SELECT lever) ...... 149
Driver's door
see Doors
Driving
Important safety notes .................. 139
Driving abroad
Mercedes-Benz Service ................. 330
Driving Assistance PLUS package ... 213
Driving in mountainous terrain
Approach/departure angle ............ 173
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety system
Active Brake Assist .......................... 67
Braking assistance appropriate to
the situation ..................................... 69
Driving safety systems
ABS (Anti-lock Braking System) ....... 66
Active Brake Assist with cross-
traffic function ................................. 72
ADAPTIVE BRAKE ............................. 72
BAS (Brake Assist System) .............. 67
Distance warning function ............... 68
EBD (electronic brake force distri-
bution) ............................................. 72
ESP ®
(Electronic Stability Pro-
gram) ............................................... 69
Important safety information ........... 66
Overview .......................................... 66
STEER CONTROL ............................. 75
Driving system
AIRMATIC package ........................ 188
Distance Pilot DISTRONIC ............. 176
Distance Pilot DISTRONIC with
Steering Pilot ................................. 182
Parking assist PARKTRONIC .......... 192
Parking Pilot .................................. 195
Driving systems
360°camera .................................. 203
Active Blind Spot Assist ................. 213
Active Curve System ...................... 189
Active Lane Keeping Assist ............ 215
ADS ............................................... 188 Index 9

AMG adaptive sport suspension
system ........................................... 191
ATTENTION ASSIST ........................ 207
Blind Spot Assist ............................ 209
Cruise control ................................ 174
Display message ............................ 265
Driving Assistance Plus package ... 213
HOLD function ............................... 187
Lane Keeping Assist ...................... 211
Level control (vehicle with the Off-
Road Engineering package) ........... 184
Rear view camera .......................... 199
Traffic Sign Assist .......................... 208
Driving tips
Automatic transmission ................. 150
Brakes ........................................... 166
Break-in period .............................. 139
Distance Pilot DISTRONIC ............. 182
Downhill gradient ........................... 166
Drinking and driving ....................... 165
Driving in winter ............................. 169
Driving on flooded roads ................ 168
Driving on sand .............................. 172
Driving on wet roads ...................... 168
Driving over obstacles ................... 173
Exhaust check ............................... 165
Fuel ................................................ 164
General .......................................... 164
Hydroplaning ................................. 168
Icy road surfaces ........................... 169
Limited braking efficiency on sal-
ted roads ....................................... 167
Off-road driving .............................. 170
Off-road fording ............................. 169
Snow chains .................................. 356
The first 1000 miles (1500 km) ..... 139
Tire ruts ......................................... 172
Towing a trailer .............................. 225
Traveling uphill ............................... 173
Wet road surface ........................... 167
DSR (Downhill Speed Regulation)
Display message ............................ 267
Function/notes ............................. 218
DVD video
Operating (on-board computer) ..... 239
see also Digital Operator's Man-
ual .................................................. 292 DYNAMIC SELECT controller
Automatic transmission ................. 147
E EASY-ENTRY feature
Activating/deactivating ................. 244
Function/notes ............................. 109
EASY-EXIT feature
Crash-responsive ........................... 110
Function/notes ............................. 109
Switching on/off ........................... 244
EBD (electronic brake force distri-
bution)
Display message ............................ 251
Function/notes ................................ 72
ECO display
Function/notes ............................. 165
On-board computer ....................... 237
ECO start/stop function
Automatic engine start .................. 145
Automatic engine switch-off .......... 144
Deactivating/activating ................. 145
General information ....................... 144
Important safety notes .................. 144
Introduction ................................... 144
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 59
Emergency release
Driver's door .................................... 84
Vehicle ............................................. 84
Emergency spare wheel
General notes ................................ 380
Important safety notes .................. 380
Removing ....................................... 381
Storage location ............................ 381
Stowing .......................................... 381
Emergency Tensioning Devices
Activation ......................................... 56
Emergency unlocking
Tailgate ............................................ 88
Emissions control
Service and warranty information .... 28
Engine
Check Engine warning lamp ........... 28810
Index

Off-road programs (vehicles with
Off-Road Engineering package)
Function/notes ............................. 220
Off-road drive program .................. 220
Offroad Plus drive program ............ 221
Off-road programs (vehicles with
the Off-Road Engineering package)
Displays in the COMAND display ... 223
Off-road system
4MATIC .......................................... 218
DSR ............................................... 218
LOW RANGE off-road gear ............. 221
Off-road 4ETS .................................. 70
Off-road ABS .................................... 67
Off-road ESP ®
.................................. 71
Off-road programs (vehicles with
Off-Road Engineering package) ...... 220
Oil
see Engine oil
On and Offroad menu (on-board
computer) .......................................... 245
On-board computer
AMG menu ..................................... 245
Assistance menu ........................... 241
Audio menu ................................... 239
Convenience submenu .................. 244
Display messages .......................... 248
Displaying a service message ........ 329
Distance Pilot DISTRONIC ............. 181
Factory settings submenu ............. 245
Important safety notes .................. 233
Instrument cluster submenu .......... 243
Lighting submenu .......................... 243
Menu overview .............................. 236
Message memory .......................... 248
Navigation menu ............................ 237
On and Offroad menu .................... 245
Operation ....................................... 234
RACETIMER ................................... 246
Service menu ................................. 242
Settings menu ............................... 243
Standard display ............................ 236
Telephone menu ............................ 240
Trip menu ...................................... 236
Vehicle submenu ........................... 244
Video DVD operation ..................... 239
Operating safety
Declaration of conformity ................ 30 Important safety notes .................... 30
Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 26
Operator's Manual
Overview .......................................... 28
Vehicle equipment ........................... 28
Outside temperature display ........... 233
O verhe
ad control panel ...................... 42
Override feature
Rear side windows ........................... 65
P Paddle shifters
see Steering wheel paddle shifters
Paint code number ............................ 385
Paintwork (cleaning instructions) ... 332
Panic alarm .......................................... 44
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 92
Opening/closing the roller sun-
blind ................................................. 95
Operating ......................................... 94
Operating the roller sunblinds for
the sliding sunroof ........................... 94
Problem (malfunction) ..................... 96
Reversing feature ............................. 93
Parking
Important safety notes .................. 161
Parking brake ................................ 162
Position of exterior mirror, front-
passenger side ............................... 112
Rear view camera .......................... 199
see PARKTRONIC
Parking aid
Parking Pilot .................................. 195
see 360° camera
see Exterior mirrors
see PARKTRONIC
Parking Assist PARKTRONIC
Deactivating/activating ................. 194
Driving system ............................... 192
Function/notes ............................. 192
Important safety notes .................. 192
Problems (malfunctions) ................ 19516
Index

Seat belts
Adjusting the driver's and front-
passenger seat belt ........................ .4 8
Adjusting the height ......................... 48
Cleaning ......................................... 336
Correct usage .................................. 47
Fastening ......................................... 48
Important safety guidelines ............. 46
Introduction .................................... .4 5
Releasin g ......................................... 48
Switching belt adjustment on/off
(on-board computer) ...................... 244
Warning lamp ................................. 280
Warning lamp (function) ................... 48
Seats
Adjusting (electrically) ..................... 98
Adjusting the 4-way lumbar sup-
port ................................................ 106
Adjusting the head restraint ............ 99
Calling up a stored setting (mem-
ory function) .................................. 114
Cleaning the cover ......................... 336
Entry position (3rd row of seats) .... 103
Exit position (3rd row of seats) ...... 104
Folding down/up (third row of
seats) ............................................. 101
Folding the 2nd row of seats
forward electrically ........................ 105
Folding the 2nd row of seats
forward manually ........................... 103
Folding the rear bench seat for-
wards/back ................................... 303
Important safety notes .................... 97
Overview .......................................... 97
Seat heating problem .................... 108
Seat ventilation problem ................ 108
Storing settings (memory func-
tion) ............................................... 113
Switching seat heating on/off ....... 106
Switching seat ventilation on/off .. 107
Section
Sliding sunroof ................................. 92
Selector lever
Cleaning ......................................... 336
Sensors (cleaning instructions) ....... 334
Service menu (on-board com-
puter) .................................................. 242 Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 390
Coolant (engine) ............................ 390
DEF special add itives ..................... 389
Eng
ine oil ....................................... 389
Fuel ................................................ 387
Important safety notes .................. 386
Refrigerant (air-conditioning sys-
tem) ............................................... 391
Washer fluid ................................... 391
Setting the air distribution ............... 133
Setting the airflow ............................ 133
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 292
Setting the language
see also Digital Operator's Man-
ual .................................................. 292
Setting the time
see also Digital Operator's Man-
ual .................................................. 292
Settings
Factory (on-board computer) ......... 245
On-board computer ....................... 243
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 246
Side impact air bag ............................. 51
Side marker lamp (display mes-
sage) ................................................... 260
Side windows
Cleaning ......................................... 333
Convenience closing feature ............ 90
Convenience opening feature .......... 90
Hinged side windows ....................... 89
Important safety information ........... 88
Opening/closing .............................. 89
Overview .......................................... 88
Problem (malfunction) ..................... 92
Resetting ......................................... 91
Reversing feature ............................. 89
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 292
Sliding sunroof
Important safety notes .................... 92 Index 19

Average weight of the vehicle
occupants (definition) .................... 372
Bar (definition) ............................... 372
Changing a wheel .......................... 374
Characteristics .............................. 372
Checking ........................................ 354
Curb weight (definition) ................. 373
Definition of terms ......................... 372
Direction of rotation ...................... 375
Display message ............................ 273
Distribution of the vehicle occu-
pants (definition) ............................ 374
DOT (Department of Transporta-
tion) (definition) ............................. 372
DOT, Tire Identification Number
(TIN) ............................................... 371
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 372
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 373
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 373
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 373
Important safety notes .................. 354
Increased vehicle weight due to
optional equipment (definition) ...... 372
Information on driving .................... 354
Kilopascal (kPa) (definition) ........... 373
Labeling (overview) ........................ 369
Load bearing index (definition) ...... 374
Load index ..................................... 371
Load index (definition) ................... 373
M+S tires ....................................... 356
Maximum load on a tire (defini-
tion) ............................................... 373
Maximum loaded vehicle weight
(definition) ..................................... 373
Maximum permissible tire pres-
sure (definition) ............................. 373
Maximum tire load ......................... 371
Maximum tire load (definition) ....... 373
MOExtended tires .......................... 356
Optional equipment weight (defi-
nition) ............................................ 374
PSI (pounds per square inch) (de f-
i
nition) ........................................... 373
Replacing ....................................... 374 Service life ..................................... 355
Sidewall (definition) ....................... 374
Snow chains .................................. 356
Speed rating (definition) ................ 373
Storing ........................................... 375
Structure and characteristics
(definition) ..................................... 372
Summer tires in winter .................. 356
Temperature .................................. 368
TIN (Tire Identification Number)
(definition) ..................................... 374
Tire bead (definition) ...................... 373
Tire pressure (definition) ................ 373
Tire pressures (recommended) ...... 372
Tire size (data) ............................... 379
Tire size designation, load-bearing
capacity, speed rating .................... 369
Tire tread ....................................... 355
Tire tread (definition) ..................... 373
Total load limit (definition) ............. 374
Traction ......................................... 368
Traction (definition) ....................... 374
Tread wear ..................................... 368
TWR (permissible trailer drawbar
noseweight) (definition) ................. 374
Uniform Tire Quality Grading
Standards ...................................... 367
Uniform Tire Quality Grading
Standards (definition) .................... 372
Wear indicator (definition) ............. 374
Wheel and tire combination ........... 379
Wheel rim (definition) .................... 372
see Flat tire
Tool
see Vehicle tool kit
Top Tether ............................................ 63
Tow-starting
Emergency engine starting ............ 352
Important safety notes .................. 349
Towing a trailer
Axle load, permissible .................... 395
Cleaning the trailer tow hitch ......... 335
Coupling up a trailer ...................... 227
Decoupling a trailer ....................... 229
Driving tips .................................... 225
Important safety notes .................. 224
Installing the ball coupling ............. 226
Lights displ ay me ssage .................. 26022
Index

Protecting the environment
General notes
H Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors: R
operating conditions of your vehicle R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions: R
avoid short trips as these increase fuel con-
sumption. R
always make sure that the tire pressures
are correct. R
do not carry any unnecessary weight. R
remove roof racks once you no longer need
them. R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals. R
always have service work carried out at a
qualified specialist workshop.
Personal driving style: R
do not depress the accelerator pedal when
starting the engine. R
do not warm up the engine when the vehicle
is stationary. R
drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts ( Y
page 385).
Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase contract documentation
for your vehicle contains a list of all the systems
in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle. Service and vehicle operation
Warranty The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions: R
New Vehicle Limited Warranty R
Emission System Warranty R
Emission Performance Warranty R
California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty R
State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunction
results in a condition that is likely to cause28
Service and vehicle operation
Introduction