Time MERCEDES-BENZ M-Class 2011 W164 Owners Manual
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RESP® is intervening constantly.
Rthere are tears in the sidewalls of the tire.
After driving in run-flat mode, you must have
the wheel(s) checked for damage at a
qualified specialist workshop which has the
necessary specialist knowledge and tools to
carry out the work required. The faulty tire
must be replaced in every case.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
iWhen replacing one or all tires, make sure
that you only use tires marked
MOExtended and of the specified size for
the vehicle.
iVehicles featuring the MOExtended run-
flat system are not equipped with TIREFIT
kit at the factory. It is therefore
recommended that you additionally equip
your vehicle with the TIREFIT kit if you
mount tires that do not feature run-flat
properties, e.g. winter tires. You can obtain
a TIREFIT kit from an authorized Mercedes-
Benz Center, for example.
Battery
Important safety guidelines
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
! Have the battery checked regularly at a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
Observe the service intervals in the Service
Booklet or for further information consult a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
Have the battery charge checked more
frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for
a lengthy period.
To prevent damage from corrosion, only
replace the battery with one that has a central
ventilation cover.
Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
Consult an authorized Mercedes-Benz Center
if you wish to leave your vehicle parked for a
long period of time.
GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
GWarning!
Comply with safety precautions and take
protective measures when handling batteries.
Risk of explosionFire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.
Wear eye protection.312BatteryRoadside assistance
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Keep children away.Observe this Operator's
Manual.HEnvironmental note
Do not dispose of batteries in the household
rubbish. Dispose of defective batteries in an
environmentally responsible manner. Take
them to an authorized Mercedes-Benz Center
or to a special collection point for old
batteries.
GWarning
Failure to follow these instructions can result
in severe injury or death.
Never lean over batteries while connecting.
You might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.
GWarning
Do not place any metal objects on the battery
as this could result in a short circuit.
Use leak-proof batteries only to avoid the risk
of acid burns in the event of an accident.
Take care that you do not become statically
charged, e.g. by wearing synthetic clothing or
rubbing against textiles. For this reason, you
also should not pull or push the battery over
carpets or other synthetic materials.
Never touch the battery first. First, touch the
outside body of the vehicle in order to release
any possible electrostatic charges.
Do not rub the battery with rags or cloths. The
battery could explode if touched due to
electrostatic charge or due to spark
formation.
! Switch off the engine and remove the
SmartKey before disconnecting the
terminal clamps from the battery. On
vehicles with KEYLESS-GO, make sure that
the ignition is switched off. Check that all
the indicator lamps in the instrument
cluster are off. You may otherwise destroy
electronic components, such as the
alternator.
! Like other batteries, the vehicle battery
may discharge over time if you do not use
the vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center. You can also charge the
battery with a charger recommended by
Mercedes-Benz. Contact an authorized
Mercedes-Benz Center for further
information.
The battery, breather hose and cover of the
positive terminal clamp must be installed
securely during operation.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
Mercedes-Benz recommends that you do not
carry out work on batteries yourself, e.g.
removing, charging or replacing. Always have
this work performed at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
i If the power supply has been interrupted,
e.g. if the battery has been reconnected,
you must carry out the following tasks:
R set the clock ( Y page 215)Battery313Roadside assistanceBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 313Z
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XFirst remove the jumper cable from earth point B and negative terminal ?, then from
positive terminal ; and positive terminal =, each time disconnecting from the battery on
your own vehicle first.XHave the battery checked at a qualified specialist workshop, e.g. an authorized Mercedes-
Benz Center.Towing and tow-starting
Important safety guidelines
GWarning
Hybrid vehicles: ensure that you read the
"HYBRID" supplement. You may otherwise fail
to recognize dangers.
GWarning
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine will not run.
R there is a malfunction in the brake system.
R there is a malfunction in the power supply
or the vehicle's electrical system.
With the engine not running, there is no power
assistance for the brake and steering
systems. You will then need considerably
more force to steer and to brake and the
brake pedal travel will be longer. If necessary,
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Drive slowly and smoothly when towing.
Excessive tractive power could otherwise
damage the vehicles.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! Vehicles with differential locks: make
sure that the differential locks are in
automatic mode. When towing, the
differential locks must not be switched on
by hand. This could otherwise damage the
transmission.
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised. This could
otherwise damage the transmission.
If the vehicle has suffered transmission
damage, have it carried away on a transporter
or trailer.
The automatic transmission must be in
position N when the vehicle is being towed.Towing and tow-starting317Roadside assistanceBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 317Z
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Important safety guidelines
Contact an authorized Mercedes-Benz Center
if you require information on tested and
recommended tires and wheels for summer
and winter driving. Advice on purchasing and
caring for tires is also available there.
GWarning
Replace rims or tires with the same
designation, manufacturer and type as shown
on the original part. For further information
contact an authorized Mercedes-Benz Center.
If incorrectly sized rims and tires are
mounted, the wheel brakes or suspension
components can be damaged. Also, the
operating clearance of the wheels and the
tires may no longer be correct.
GWarning
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can result
in the bolts loosening and possibly an
accident.
Retreaded tires are not tested or
recommended by Mercedes-Benz, since
previous damage cannot always be
recognized on retreads. The operating safety
of the vehicle cannot be assured when such
tires are used.
GWarning
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possible
damage to your vehicle has occurred, you
should turn on the hazard warning flashers,
carefully slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle appears
unsafe, have the vehicle towed to the nearest
authorized Mercedes-Benz Center or tire
dealer for repairs.
GWarning
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
might lose control of the vehicle. Continued
driving with a flat tire or driving at high speed
with a flat tire will cause excessive heat build-
up and possibly a fire.
! For safety reasons, Mercedes-Benz
recommends that you only use tires,
wheels and accessories which have been
approved by Mercedes-Benz specifically
for your vehicle. These tires have been
specially adapted for use with the control
systems, such as ABS or ESP ®
, and are
marked as follows:
R MO = Mercedes-Benz Original
R MOE = Mercedes-Benz Original Extended
(tires with run-flat characteristics)
R MO1 = Mercedes-Benz Original (AMG)
Only use Mercedes-Benz Original Extended
tires on wheels that have been specifically
approved by Mercedes-Benz.
If you use other tires, wheels and
accessories, Mercedes-Benz cannot
accept any responsibility for damage that
may result from this. Further information
about tires, wheels and approved
combinations can be obtained from any
authorized Mercedes-Benz Center.
i Further information about tires and
wheels can be obtained from any
authorized Mercedes-Benz Center.
324Important safety guidelinesTires and wheels
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Trailer load/noseweight
The trailer load/noseweight affects the gross
weight of the vehicle. If a trailer is attached,
the trailer load/noseweight is included in the
load along with occupants and luggage. The
trailer load/noseweight is usually
approximately 8 % - 15 % of the gross weight
of the trailer and its cargo.
Maximum tire load
GWarning
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
i The actual values for tires are specific to
each vehicle and may deviate from the
values in the illustration.
Maximum tire load : is the maximum
permitted weight for which the tire is
approved.
Further information on tire loads
( Y page 340).
Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of hydroplaning. You will only gain these
benefits if the correct direction of rotation is
observed.
An arrow on the sidewall of the tire indicates
its correct direction of rotation.
You may mount an emergency spare wheel/
spare wheel against the direction of rotation.
Observe the time restriction on use as well as
the speed limitation specified on the
emergency spare wheel/spare wheel.
Uniform Tire Quality Grading
Standards
Overview of tire quality standards
The Uniform Tire Quality Grading Standards
are U.S. government specifications. Their
purpose is to provide drivers with uniform
reliable information on tire performance data.
Tire manufacturers grade tires using three
performance factors: tread wear :, tire
traction ; and heat resistance =. All tires
sold in North America are provided with the
corresponding quality class mark on the
sidewall of the tire, even though these
regulations do not apply to Canada.
i The actual values for tires are specific to
each vehicle and may deviate from the
values in the illustration.
338Uniform Tire Quality Grading StandardsTires and wheels
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Quality grades can be found, where
applicable, on the tire sidewall between the
tread shoulder and maximum tire width.
For example:Tread wearTractionTemperature200AAA
All passenger car tires must conform to U.S.
federal safety requirements in addition to
these grades.
Tread wear
The tread wear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified
U.S. government test track. For example, a
tire graded 150 would wear one and one-half
times as well on the government test track as
a tire graded 100.
The relative performance of tires depends
upon the actual conditions of their use,
however, and may depart significantly from
the norm due to variations in driving habits,
service practices and differences in road
characteristics and climate conditions.
Traction
GWarning
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration,
cornering, hydroplaning, or peak traction
characteristics.
The traction grades, from highest to lowest,
are AA, A, B, and C. These grades represent
the tire's ability to stop on a wet surface as
measured under controlled conditions on
specified government test surfaces of asphalt
and concrete. A tire marked C may have poor
traction performance.
GWarning
If ice has formed on the road, tire traction will
be substantially reduced. Under such weather
conditions, drive, steer and brake with
extreme caution.
The safe speed on a wet, snow covered or icy
road is always lower than on dry road
surfaces.
You should pay special attention to road
conditions when temperatures are around
the freezing point.
Mercedes-Benz recommends a minimum tire
tread depth of 1/6 in (4 mm) for all four winter
tires ( Y page 165) to maintain normal driving
characteristics in winter. Winter tires can
reduce the braking distance on snow covered
surfaces in comparison to summer tires. The
braking distance is still much further than on
surfaces that are not icy or covered with
snow. Take appropriate care when driving.
! Avoid wheelspin. This can lead to damage
to the drive train which is not covered by
the Mercedes-Benz warranty conditions.
Temperature
GWarning
The temperature grade for this tire is
established for a tire that is properly inflated
and not overloaded. Excessive speed,
underinflation, or excessive loading, either
separately or in combination, can cause
excessive heat build-up and possible tire
failure.
The temperature grades are A (the highest),
B, and C, representing the tire's resistance to
the generation of heat and its ability to
dissipate heat when tested under controlled
conditions on a specified indoor laboratory
test wheel. Sustained high temperature can
cause the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire failure.
The grade C corresponds to a level of
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performance which all passenger car tires
must meet under the Federal Motor Vehicle
Safety Standard No. 109. Grades B and A
represent higher levels of performance on the
laboratory test wheel than the minimum
required by law.
Interchanging the wheels
GWarning
Rotate front and rear wheels only if the tires
are of the same dimension.
If your vehicle is equipped with mixed-size
tires (different tire dimensions front vs. rear),
tire rotation is not possible.
GWarning!
Have the tightening torque checked after
changing a wheel. The wheels could come
loose if they are not tightened to a torque of
110 lb-ft (150 Nm).
Only use genuine Mercedes-Benz wheel bolts
specified for your vehicle’s rims.
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires
in the center.
If your vehicle's tire configuration allows, you
can rotate the wheels according to the
intervals in the tire manufacturer's warranty
book in your vehicle documents. If no
warranty book is available, the tires should be
rotated every 3000 to 6000 miles
(5000 to 10000 km), or earlier if tire wear
requires. Do not change the direction of
wheel rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is rotated. Check the tire pressures.
Information on changing a wheel and
mounting the spare wheel ( Y page 305).
Tire labeling
Overview of tire labeling
The following markings are on the tire in
addition to the tire name (sales designation)
and the manufacturer's name:
:Uniform Tire Quality Grading Standard
( Y page 344);DOT, Tire Identification Number
( Y page 343)=Maximum tire load ( Y page 338)?Maximum tire pressure ( Y page 334)AManufacturerBTire material ( Y page 344)CTire size designation, load-bearing
capacity and speed index ( Y page 341)DLoad index ( Y page 343)ETire name
i
Tire data is vehicle-specific and may
deviate from the data in the example.
340Tire labelingTires and wheels
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Maximum tire load
The maximum tire load in kilograms or
pounds is the maximum weight for which a
tire is approved.
Maximum permissible tire pressure
Maximum permissible tire pressure for one
tire.
Maximum load on one tire
Maximum load on one tire. This is calculated
by dividing the maximum axle load of one axle
by two.
PSI (pounds per square inch)
Standard unit of measurement for tire
pressure.
Aspect ratio
Relationship between tire height and tire
width in percent.
Tire pressure
Pressure inside the tire applying an outward
force to every square inch of the tire's
surface. The tire pressure is specified in
pounds per square inch (psi), in kilopascal
(kPa) or in bar. The tire pressure should only
be corrected when the tires are cold. For this,
the vehicle must have been stationary for at
least three hours or not have traveled more
than 1.6 km (1 mile) in this time.
Tire tread
The part of the tire that comes into contact
with the road.
Tire bead
The tire bead contains steel wire which is
bound by steel cords that hold the tire on the
wheel rim.
Sidewall
The part of the tire between the tread and the
tire bead.
Weight of optional extras
The combined weight of those optional extras
that weigh more than the replaced standard
part and more than 2.3 kilograms (5 lbs).
These optional extras, such as high-
performance brakes, level control, a roof rack
or a high-performance battery, are not
included in the unladen weight and the weight
of the accessories.
TIN (Tire Identification Number)
A unique identification number which can be
used by a tire manufacturer to identify tires,
for example for a product recall, and thus
identify the purchasers. The TIN is made up
of the manufacturer's identity code, tire size,
tire type code and the manufacturing date.
Load bearing index
The load bearing index (also load index) is a
code that contains the maximum load bearing
capacity of a tire.
Traction
Traction is the result of friction between the
tires and the road surface.
346Definitions for tires and loadingTires and wheels
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TWR (permissible trailer drawbar
noseweight)
The TWR is the maximum permissible weight
that the ball coupling of the trailer tow hitch
can support.
Wear indicator
Narrow bars (tread wear bars) that are
distributed over the tire tread. If the tire tread
is level with the bars, the wear limit of 1
/ 16 in
(1.6 mm) has been reached.
Distribution of the vehicle occupants
Distribution of vehicle occupants over
designated seat positions in a vehicle.
Maximum permissible payload
weight
Nominal load and luggage load plus
68 kilograms (150 lb) multiplied by the
number of seats in the vehicle.
Wheel/tire combinations
Points to remember
GWarning
Observe the "Important safety information"
( Y page 324).
! For safety reasons, Mercedes-Benz
recommends that you only use tires,
wheels and accessories which have been
approved by Mercedes-Benz specifically
for your vehicle. These tires have been
specially adapted for use with the control
systems, such as ABS or ESP ®
, and are
marked as follows:
R MO = Mercedes-Benz Original
R MOE = Mercedes-Benz Original Extended
(tires with run-flat characteristics)
R MO1 = Mercedes-Benz Original (AMG)
Only use Mercedes-Benz Original Extended
tires on wheels that have been specifically
approved by Mercedes-Benz.
If you use other tires, wheels and
accessories, Mercedes-Benz cannot
accept any responsibility for damage that
may result from this. Further information
about tires, wheels and approved
combinations can be obtained from any
authorized Mercedes-Benz Center.
! If you mount tires other than those tested
and recommended by Mercedes-Benz,
characteristics such as handling, noise
levels and fuel consumption, etc. may be
adversely affected. In addition, when
driving with a load, tire dimensional
variations could cause the tires to come
into contact with the bodywork and axle
components. This could result in damage
to the tires or the vehicle.
i Further information about tires and
wheels can be obtained from any
authorized Mercedes-Benz Center.
i The Tire and Load Information placard
with the recommended tire pressures is
attached to the B-pillar on the driver's side.
Further information about driving at high
speeds or driving with vehicle loads that are
lighter than the maximum vehicle load can
be found in the tire pressure table on the
inside of the fuel filler flap. Check tire
pressures regularly, and only when the tires
are cold. Comply with the maintenance
recommendations of the tire manufacturer
in the vehicle document wallet.
Further information on the recommended tire
inflation pressure and on tire pressures for
specific driving conditions, see (Y page 326).
i Notes on the vehicle equipment:
R always mount tires of the same size on a
given axle (left/right).
R always mount the same type of tires on
your vehicle at a given time (summer
tires, winter tires, MOExtended tires).Wheel/tire combinations347Tires and wheelsBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 347Z
Page 356 of 372

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Genuine Mercedes-Benz parts
All Mercedes-Benz Centers maintain a supply
of genuine Mercedes-Benz parts for
necessary service and repair work. In
addition, strategically located parts delivery
centers provide for quick and reliable parts
service.
More than 300,000 different parts are
available for Mercedes-Benz models.
Genuine Mercedes-Benz parts are subjected
to stringent quality inspections. Every part
has been specifically developed,
manufactured or selected for and adapted to
Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
! The use of non-approved parts could
impair the vehicle's safety. For this reason,
Mercedes-Benz recommends genuine
Mercedes-Benz parts and approved
conversion parts and accessories for your
vehicle model.
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Always specify the vehicle identification
number and engine number when ordering
genuine Mercedes-Benz parts. You will find
these numbers on your vehicle's
identification plates, for example
( Y page 355).
Warranty
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet.
Your authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty 68
R State Warranty Enforcement Laws ("Lemon
Laws")
Replacement parts and accessories are
subject to the Mercedes-Benz Replacement
Part and Accessory Warranties. You can
obtain these at any Mercedes-Benz Center.
i Should you lose your Service and
Warranty Information booklet, have an
authorized Mercedes-Benz Center arrange
for a replacement. It will be mailed to you.
68 Only vehicles with a gasoline engine.354WarrantyTechnical data
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