change wheel MERCEDES-BENZ METRIS 2020 MY20 Operator’s Manual

R
Have lamps with LED bulbs repaired at a
qualified specialist workshop only.
R Have the bulbs of the following lamps
replaced at a qualified specialist workshop
only:
- Additional brake lamps
- The license plate lighting
- Front fog lamp
- Side marker lamp
Please also observe the notes on the inte-
rior lights
(Y page 103).
If you require assistance changing bulbs, con-
sult a qualified specialist workshop. Front lamp clusters
Overview of bulb types Lights Bulb type
:
Side-mounted addi-
tional turn signal lamp WY 5 W
;
Turn signal lamp PY 21 W
=
Low-beam headlamps H7 55 W
?
Front fog lamp H11 55 W
A
High-beam headlamp/
parking lamp/standing
lamp/daytime running
lamp H15 55 W/
15 W
B
Side marker lamp LED Installing/removing the cover on the
front wheel arch
X
To remove: switch off the lighting system.
X To change a bulb set in the left headlamp,
turn the steering wheel clockwise as far as it
will go. To change a bulb in the right head-
lamp, turn the steering wheel counter-clock-
wise as far as it will go.
The space in front of the cover in the front
wheel arch then becomes greater.
X Grip cover : in the middle.
X Slide cover : upwards, remove and let it
hang from the strap.
X To install: if necessary, remove dirt from
cover : and the opening in the wheel arch.
X Insert cover : at the top and thread the
cover strap through the opening in the
wheel arch.
X Slide cover : down as far as it will go.
Low-beam headlamps View from inside (example: left headlamp)
X Remove the cover in the front wheel arch
(Y page

106).
X Turn housing cover : counter-clockwise
and remove it. 106
Replacing bulbs
Lights and windshield wipers

Switching the rear window wiper
on/off
1
b To wipe with washer fluid
2 ° Intermittent wipe
3 $ Rear window wiper off
4 b To wipe with washer fluid
X Turn the key to position 1 or 2 in the igni-
tion lock.
X Move the è switch to the corresponding
position.
If the rear window wiper is activated, the
è symbol is shown in the status area of
the display.
The Status Overview in the Assist.
menu then also shows the è symbol for
vehicles with steering wheel buttons
(Y page
189).
X To wipe with washer fluid: press the è
switch beyond the current position as far as
it will go to 1 or press and hold 4.
When you release the è switch, the rear
window wiper continues to wipe for about
another five seconds. The rear window
wiper then wipes according to the original
position 2 or 3.
The rear window wiper switches on automati-
cally if you engage reverse gear and the wind-
shield wipers are on.
If the vehicle is stationary and you open the
tailgate or rear-end door, the rear window
wiper will stop automatically. The rear window
wiper will only resume wiping again when the
tailgate and rear-end door are closed and you
pull away again.
The rear window will no longer be wiped prop-
erly if the wiper blade is worn. This may pre-
vent you from observing the traffic conditions.
Information on replacing the wiper blade can be found under "Replacing wiper blades"
(
Y page

110). Replacing the wiper blades
Important safety notes G
WARNING
If the windshield wipers begin to move while
you are changing the wiper blades, you
could be trapped by the wiper arm. There is
a risk of injury.
Always switch off the windshield wipers and
ignition before changing the wiper blades.
! Never open the hood/tailgate or rear
doors if a windshield wiper arm has been
folded away from the windshield/rear win-
dow.
Never fold a windshield wiper arm without a
wiper blade back onto the windshield/rear
window.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release
the windshield wiper arm without a wiper
blade and it falls onto the windshield/rear
window, the windshield/rear window may
be damaged by the force of the impact.
Mercedes-Benz recommends that you have
the wiper blades changed at a qualified spe-
cialist workshop.
! Only hold the wiper blade by the wiper
arm. You could otherwise damage the wiper
rubber.
Wiper blades are wear parts. The windshield
will no longer be wiped properly if the wiper
blades are worn. This may prevent you from
observing the traffic conditions.
Please observe the service indicator after
changing the wiper blades of the windshield
wiper.
Service indicator Replacement wiper blades for the windshield
wiper have a service indicator on the tip of the
wiper blade.
Depending on the amount of use, the service
indicator will change color from black to yel-
low.110
Windshield wipers
Lights and windshield wipers

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of
your vehicle that were available at the time of
going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions rel-
evant to safety.
Read the information on qualified specialist
workshops (Y page
32).Breaking-in notes
Important safety notes
In certain driving and driving safety systems,
the sensors adjust automatically while a cer-
tain distance is being driven after the vehicle
has been delivered or after repairs. Full system
effectiveness is not reached until the end of
this teach-in procedure.
New or replaced brake pads and brake discs
only reach their optimal braking effect after a
few hundred kilometers of driving. Until then,
compensate for this by applying greater force
to the brake pedal. The first 1000 miles (1500 km)
For the service life and economy of your vehi-
cle it is crucial that you break in the engine
with due care.
R Therefore, protect the engine for the first
1000 miles (1500 km

) by driving at varying
vehicle and engine speeds.
R Avoid overstraining the vehicle and high
engine speeds during this period, e.g. driv-
ing at full throttle. Do not exceed Ø of the
permissible maximum speed for each gear.
R Do not change down a gear manually in
order to brake.
R Try to avoid depressing the accelerator
pedal beyond the pressure point (kickdown).
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate the
vehicle to full speed.
i You should also observe these notes on
breaking-in if the engine or parts of the drive
train on your vehicle have been replaced. Driving
Important safety notes
G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system
or parts of the engine that heat up. There is
a risk of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could
affect, for example, the power steering and
the brake boosting effect. You will require
considerably more effort to steer and brake.
There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake
can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident.
Release the parking brake fully before driv-
ing off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to the
desired drive position when the vehicle is
stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train. 126
Driving
Driving and parking

Transmission positions
B Park position
This prevents the vehicle from roll-
ing away when stopped. Only shift
the transmission to
j when the
vehicle is stationary.
The automatic transmission shifts
to j automatically in the following
situations:
R if you pull out the key.
R if you open the driver's door
when the vehicle is stationary or
when driving at a very low speed
and the transmission is in posi-
tion h or k.
The parking lock should not be used
as a brake when parking. Always
apply the parking brake as well
once you have parked the vehicle. C Reverse gear
Only shift the transmission to
k
when the vehicle is stationary. A Neutral
No power is transmitted from the
engine to the drive wheels. Releas-
ing the brakes will allow you to
move the vehicle freely, e.g. by
pushing or towing.
If ESP
®
is deactivated or faulty: shift
the transmission to position i if
the vehicle is in danger of skidding,
e.g. on icy roads.
When you switch off the engine, the
automatic transmission automati-
cally shifts into neutral i.
! When the engine is switched
off, rolling in idle i can damage
the power transmission and
result in transmission damage. 7 Drive
The automatic transmission
changes gear itself. All forward
gears are available.
You can influence gearshifts with
your choice of drive program. You
can also restrict the shift range. Transmission position and drive pro-
gram display
:
Drive program
; Current transmission position or
current gear in drive program M
= Shift range, if restricted
The transmission positions and current drive
program : are shown at the bottom of the
instrument cluster display. The current trans-
mission position is highlighted.
In drive program M, the transmission position
indicator shows the current gear in position D
( Y page
135).
If you restrict the shift range, the transmission
position indicator shows the current transmis-
sion position plus restricted shift range =,
e.g. D2 ( Y page 133).
The arrows in the transmission position display
show how and into which transmission posi-
tions you can change using the DIRECT
SELECT lever. Changing gear
The automatic transmission adapts to your
individual driving style by continuously adjust-
ing its shift points. These shift point adjust-
ments take into account the current operating
and driving conditions. If the operating or driv-
ing conditions change, the automatic transmis-
sion reacts by adjusting the gearshift program.
When the automatic transmission is in trans-
mission position h, it shifts the individual
gears automatically.
This depends on the following factors:
R the drive program selected ( Y page 134)
R any restriction in the shift range
(Y page

133)
R the position of the accelerator pedal
R the road speed
You can also change gear manually if you
select drive program M (Y page 135).132
Automatic transmission
Driving and parking

Shift ranges
:
To shift down and restrict the shift range
; To shift up and derestrict the shift range
In transmission position h and drive pro-
grams E and C, you can use the steering wheel
paddle shifters to change gear yourself and
restrict or derestrict the shift range of the
automatic transmission.
X To shift down and restrict the shift
range:
briefly pull left steering wheel paddle
shifter :.
The automatic transmission shifts to the
next gear down, depending on the gear cur-
rently engaged. The shift range is also
restricted.
The transmission position indicator also
shows the set shift range, e.g. D2. The auto-
matic transmission shifts only as far as the
relevant gear.
or X Pull and hold left steering wheel paddle
shifter :.
The automatic transmission will shift to a
range which allows easy acceleration and
deceleration. To do this, the automatic
transmission shifts down one or more gears
and restricts the shift range.
The transmission position indicator also
shows the set shift range, e.g. D2. The auto-
matic transmission shifts only as far as the
relevant gear.
The automatic transmission does not shift
down if you pull the left steering wheel pad-
dle shifter whilst traveling at too high a
speed. If the maximum engine speed for the
restricted shift range is reached and you
continue to depress the accelerator pedal,
the automatic transmission will shift up
automatically. This protects the engine from
overrevving. X
To shift up and extend the shift range:
briefly pull right steering wheel paddle
shifter
;.
The automatic transmission shifts to the
next gear up, depending on the gear cur-
rently engaged. This derestricts the shift
range at the same time.
If the display shows only transmission posi-
tion h, the shift range restriction is can-
celed.
X To derestrict the shift range: pull and hold
right steering wheel paddle shifter ;.
The automatic transmission shifts up one or
more gears depending on the gear currently
engaged. At the same time, the shift range
restriction is canceled and the display
shows transmission position D .
Shift ranges and driving situations =
Use the engine's braking effect.
5
Use the braking effect of the engine
on steep downhill gradients and for
driving:
R on steep mountain roads
R in mountainous terrain
R in arduous conditions 4
Use the braking effect of the engine
on extremely steep downhill gradi-
ents and long downhill stretches.
Drive programs
General notes You can use the program selector button to
choose between different drive programs for
the automatic transmission, depending on the
engine. Engine management and the gearshift-
ing characteristics of the automatic transmis-
sion change depending on which drive pro-
gram is selected. Thus, a more comfort-orien-
ted, a more economical, or a sportier driving
style is supported, depending on the wish of
the driver. Selecting drive program M deacti-
vates automatic gearshifting, requiring that
you change gear manually.
After the engine is started, the automatic
transmission automatically switches to drive
program C (Comfort) for a comfortable and
economical driving style. Automatic transmission
133Driving and parking Z

Kickdown
Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to the
next gear down, depending on the engine
speed.
X Ease off on the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts up again.
Rocking the vehicle free At speeds up to 5 mph (9 km/h) you can
switch back and forth between drive position
h and reverse gear
k without applying the
brakes. This helps when rocking the vehicle
out of snow or slush.
X Push the DIRECT SELECT lever alternately
up and down beyond the first point of resist-
ance.
Towing a trailer X
Depending on the downhill gradient, limit
the shift range
(Y page 133) or shift man-
ually into a lower gear (Y page 135) in which the engine will operate in the middle
of the engine speed range. This also applies
if cruise control is activated. Manual gearshifting
General notes If you select drive program
M, automatic gear-
shifting is deactivated and manual gearshifting
is automatically activated. You must then per-
manently change gear yourself for as long as
the drive program is selected.
Permanent manual gearshifting is deactivated
automatically when you switch from drive pro-
gram M to another drive program. The auto-
matic transmission then shifts gears automati-
cally. The display shows the selected drive
program and transmission position h again. Shifting gears
:
To shift down
; To shift up
The drive program display shows M and the
transmission position indicator shows the
selected gear.
X To shift up: briefly pull right-hand steering
wheel paddle shifter ;.
If the engine speed is sufficient, the auto-
matic transmission shifts up to the next
gear.
If the maximum engine speed is reached in
the currently engaged gear and you con-
tinue to accelerate, the automatic transmis-
sion will not shift up automatically. Always
make sure that the engine speed does not
reach the red area of the tachometer.
Observe the gearshift recommendation in
the display

(Y page 136). When the engine
reaches its maximum speed, the fuel supply
is cut to prevent the engine from overrev-
ving.
X To shift down: pull briefly on left-hand
steering wheel paddle shifter :.
Provided that the engine will not exceed its
maximum speed when shifting down, the
automatic transmission shifts down to the
next gear.
or
X Pull the left-hand steering wheel paddle
shifter until the automatic transmission
selects the optimum gear for the current
speed.
i When coasting, the automatic transmis-
sion shifts down automatically. Automatic transmission
135
Driving and parking Z

Vehicles with halogen headlamps
The headlamps do not need to be switched to
symmetrical low beam. The legal requirements
of countries in which traffic drives on the
opposite side of the road to the country where
the vehicle is registered are met without the
need to convert the headlamps. Transport by rail
Transporting your vehicle by rail may be sub-
ject to certain restrictions or require special
measures to be taken in some countries due
to varying tunnel heights and loading stand-
ards.
You can obtain information on this from any
Mercedes-Benz Commercial Van Center. Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface
in an attempt to increase the engine's brak-
ing effect, the drive wheels could lose their
grip. There is an increased danger of skid-
ding and accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients !
Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
This also applies to automatic braking if you
have activated cruise control.
On long and steep downhill gradients, you
should change down to shift range 2 or 1 in
good time
(Y page 133).
This should be observed in particular when
driving with a laden vehicle and when towing a
trailer.
You thereby make use of the braking effect of
the engine and do not have to brake as often
to maintain the speed. This relieves the load
on the service brake and prevents the brakes
from overheating and wearing too quickly. Heavy and light loads G
WARNING
If you rest your foot on the brake pedal
while driving, the braking system can over-
heat. This increases the stopping distance
and can even cause the braking system to
fail. There is a risk of an accident.
Never use the brake pedal as a footrest.
Never depress the brake pedal and the
accelerator pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. The brakes are
cooled down more quickly in the airflow.
Wet road surfaces If you have been driving for a long time in
heavy rain without braking, there may be a
delayed response when you first apply the
brakes. This may also occur after driving
through a car wash or deep water.
You must depress the brake pedal more firmly.
Maintain a longer distance to the vehicle in
front.
While paying attention to the traffic conditions,
you should brake the vehicle firmly after driv-
ing on a wet road surface or through a car
wash. This heats the brake discs, so that they
dry more quickly, which protects them against
corrosion.
Limited braking performance on salt-
treated roads When driving on salted roads, salt may start to
build up on the brake disks and brake pads.
This can increase braking distances considera-
bly.
Maintain a greater distance to the vehicle in
front.
To remove any build-up of salt that may have
formed:
X Apply the brakes at the start of the journey,
occasionally during journey and at the end 142
Driving tips
Driving and parking

Driving on flooded roads
!
Do not drive through flooded areas. Check
the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water could enter the
vehicle interior or engine compartment. It
can then damage the engine's or automatic
transmission's electronic components. It
can also be sucked in by the engine's air
intake connection and cause engine dam-
age.
If you have to drive on stretches of road on
which water has collected, please bear in mind
that: R the water level of standing water should not
be above the lower edge of the front
bumper
R you must not drive faster than walking
speed Driving in winter
G
WARNING
If you shift down on a slippery road surface
in an attempt to increase the engine's brak-
ing effect, the drive wheels could lose their
grip. There is an increased danger of skid-
ding and accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
! An accumulation of snow and ice, particu-
larly when frozen, caught in the area around
the air intake slots, moving parts, the axles
and the wheel arches may:
R restrict air intake
R damage vehicle parts
R cause malfunctions by restricting the
mobility intended by the design (e.g.
reduced possible steering input).
Regularly check the vehicle and remove
snow or ice when traveling in wintry condi-
tions.
If there is any damage, inform a qualified
specialist workshop.
! Vehicles with automatic transmission may
only briefly coast in neutral position N.
Extended coasting of the wheels, e.g. when
towing, results in transmission damage. Have your vehicle winterized at a qualified spe-
cialist workshop at the onset of winter.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and brak-
ing maneuvers. Do not use cruise control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position i.
X Try to maintain control of the vehicle using
corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially
in wooded areas or on bridges. If you do not
adjust your driving style, the vehicle may start
to skid. Always adapt your driving style and
drive at a speed to suit the prevailing weather
conditions.
You should pay special attention to road con-
ditions when temperatures are around freezing
point.
You can find further information under:
R "M+S tires" ( Y page
280)
R "Snow chains" (Y page 281)
R "Driving with summer tires" (Y page 280)
Also observe the notes under "Winter opera-
tion" (Y page 280). Driving off-road
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle. 144
Driving tips
Driving and parking

G
WARNING
When driving off-road, your body is subject
to forces from all directions, due to the
uneven surface. You could be thrown from
your seat, for instance. There is a risk of
injury.
Always wear a seat belt, even when driving
off-road. G
WARNING
If you drive over obstacles or in ruts, the
steering wheel may jerk out of your grip,
causing injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles,
you must expect steering forces to increase
briefly and suddenly. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of the exhaust system. There
is a risk of fire.
When driving on an unpaved road or off-
road, check the vehicle underside regularly.
In particular, remove trapped plant parts or
other flammable material. Contact a quali-
fied specialist workshop immediately if dam-
age is detected.
! When driving off-road or on unpaved surfa-
ces, check the underside of the vehicle as
well as the wheels and tires at regular inter-
vals. In particular, remove trapped foreign
objects, such as stones and branches.
Such foreign objects could:
R damage the chassis, the fuel tank or the
brake system
R cause imbalance and thereby vibrations
R be thrown out as you continue your jour-
ney
If there is any damage, inform a qualified
specialist workshop.
When driving off-road and on construction
sites, sand, mud and water mixed with oil, for
example, may get into the brakes. This may
lead to a reduction in braking performance or
total brake failure, also as a result of increased wear. The braking characteristics will vary
depending on the material that has got into
the system. Clean the brakes after driving off-
road. If you then notice reduced braking per-
formance or hear scraping noises, have the
brake system checked at a qualified specialist
workshop. Adjust your driving style to the
changed braking characteristics.
Driving off-road or on construction sites
increases the possibility of vehicle damage
which may in turn lead to the failure of certain
assemblies and systems. Adapt your driving
style to the off-road driving conditions. Drive
carefully. Have any vehicle damage rectified at
a qualified specialist workshop as soon as pos-
sible.
When loading your vehicle for driving off-road
or on a construction site, keep the vehicle's
center of gravity as low as possible.
Rules for driving off-road !
Always bear the vehicle's ground clear-
ance in mind and avoid obstacles, e.g. deep
ruts.
Obstacles may damage the following parts
of the vehicle:
R the chassis
R the drive train
R the fuel and supply tanks
For this reason, you should always drive
slowly when driving off-road. If you have to
drive over obstacles, have the front
passenger direct you.
i We recommend that you additionally carry
a shovel and a recovery rope with shackle in
the vehicle.
R Ensure that loads and items of luggage are
securely stowed or lashed down
(Y page
242).
R Before driving off-road, stop the vehicle and
shift to a low gear.
R If the surface requires, temporarily deacti-
vate ESP ®
when pulling away (Y page 69).
R Only drive off-road with the engine running
and a gear engaged.
R Drive slowly and smoothly. Walking pace is
necessary in many situations.
R Avoid spinning the drive wheels.
R Make sure that the wheels always remain in
contact with the ground. Driving tips
145
Driving and parking Z

Use cruise control if road and traffic condi-
tions make it appropriate to maintain a steady
speed for a prolonged period. You can set any
speed from 30 km/h
upwards in increments of
1 km/h and 10 km/h.
If you have set Miles as the unit for the digital
speedometer , you can set any speed above
20 mph in increments of 1 mph and 5 mph.
Changing the display unit for the digital speed-
ometer and the distance:
R on vehicles without steering wheel buttons
(Y page 180)
R on vehicles with steering wheel buttons
(Y page 192)
Cruise control should not be activated when
driving off-road or on construction sites.
Cruise control may be unable to maintain the
stored speed on uphill gradients. The stored
speed is resumed if the uphill gradient evens
out and the vehicle's speed does not fall below
20 mph (30 km/h). Cruise control maintains
the stored speed on downhill gradients by
automatically applying the brakes. Observe the
additional driving tips (Y page 142).
Important safety notes Observe the notes on braking (Y page

142).
If you fail to adapt your driving style or if you
are inattentive, cruise control can neither
reduce the risk of an accident nor override the
laws of physics. Cruise control cannot take
road, weather and traffic conditions into
account. Cruise control is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in lane.
If you change wheel size, make sure they cor-
respond to the correct wheel size category
(Y page 278). If the category is changed with- out recoding the control units in the vehicle,
the functioning of cruise control may be
impaired.
Do not use cruise control:
R in traffic conditions that are unsuitable for
driving at a constant speed, e.g. in heavy
traffic, on winding roads or off-road.
R on slippery roads. Braking or accelerating
may cause the drive wheels to lose traction
and the vehicle could then skid.
R when there is poor visibility, e.g. due to fog,
heavy rain or snow. If there is a change of drivers, make sure that
you inform the new driver about the set cruise
speed.
Cruise control lever and display :
To activate and store the current speed or
a higher speed
; To activate at the last stored speed
= To activate and store the current speed or
a lower speed
? To deactivate cruise control
The cruise control lever is the lower lever on
the left of the steering column.
When you activate cruise control, the display
briefly shows the Cruise Control message
and the stored speed.
The display also shows the V symbol and
the stored speed:
R in the header on vehicles without steering
wheel buttons (Y page

176)
R in the status area on vehicles with steering
wheel buttons (Y page 183)
Activation conditions To activate cruise control, all of the following
activation conditions must be fulfilled:
R the parking brake must be released. The
F (only USA) or J (only Canada) indi-
cator lamp in the instrument cluster goes
out
R ESP ®
must be switched on, but not currently
intervening or performing a control action
R you are driving faster than

20 mph
(30 km/h)
R the brake pedal is not depressed Driving systems
147
Driving and parking Z