stop start MERCEDES-BENZ METRIS 2020 MY20 Operator’s Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2020, Model line: METRIS, Model: MERCEDES-BENZ METRIS 2020Pages: 320, PDF Size: 26.38 MB
Page 52 of 320
Fastening and adjusting seat belts
Observe the safety notes on seat belts
(Y page
48) and the notes on the correct use
of the seat belt (Y page 49). Basic diagram
X Adjust the seat (Y page
87).
The seat backrest must be in an almost ver-
tical position.
X Pull the seat belt out smoothly from the belt
outlet and engage belt tongue ; into belt
buckle :.
The shoulder section of the belt must
always be routed across the center of the
shoulder. If necessary, adjust the belt out-
let.
X If necessary, pull upwards on the seat belt
in front of your chest so that the belt sits
tightly across your body.
The shoulder section of the belt must always
be routed across the center of the shoulder. If
necessary, adjust the belt outlet. X To raise: slide the belt outlet upwards.
The belt outlet engages in a number of dif-
ferent positions.
X To lower: slide the belt outlet downwards
while pressing belt outlet release =.
X Let go of belt outlet release = in the
desired position and make sure that the belt
outlet engages.
All seat belts in the vehicle, with the exception
of the driver's seat belt, are equipped with a
child seat lock, to which a child restraint sys-
tem can be secured safely. You can find fur-
ther information under "Child seat lock"
(Y page
61). Releasing seat belts !
Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt. Dam-
aged seat belts can no longer fulfill their
protective function and must be replaced.
Visit a qualified specialist workshop.
X Press the release button in the belt buckle,
hold the belt tongue firmly and guide the
belt back.
Belt warning for drivers and co-drivers The 7 seat belt warning lamp in the instru-
ment cluster is a reminder that all vehicle
occupants must wear their seat belts cor-
rectly. It may light up continuously or flash. In
addition, there may be a warning tone.
Regardless of whether the driver's seat belt
has already been fastened, the 7 seat belt
warning lamp lights up for six seconds each
time the engine is started. If the front doors
are closed and the driver's or front-passenger
seat belt has not been fastened, the 7 seat
belt warning lamp lights up again after the six
seconds. As soon as the driver's and front-
passenger seat belts are fastened or a front
door is opened again, the 7 seat belt warn-
ing lamp goes out.
If the driver's seat belt is not fastened when
the engine is started, an additional warning
tone will sound. This warning tone stops after
a maximum of six seconds or once the driver's
seat belt is fastened.
If the vehicle's speed exceeds
15 mph
(25 km/h) once and the driver's and front-
passenger seat belts are not fastened, a warn-
ing tone sounds. A warning tone also sounds
with increasing intensity for 60 seconds or
until the driver or front passenger have fas-
tened their seat belts.
If the driver or front passenger unfasten their
seat belts during the journey, the seat belt
warning is activated again. 50
Occupant safety
Safety
Page 63 of 320
In addition, children could set the vehicle in
motion, for example, if they:
R release the parking brake.
R change the transmission position.
R start the vehicle.
There is a risk of accident and injury.
Never leave children unsupervised in the
vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Keep the SmartKey out of the reach of chil-
dren. G
WARNING
If persons, particularly children are subjec-
ted to prolonged exposure to extreme heat
or cold, there is a risk of injury, possibly
even fatal. Never leave children unattended
in the vehicle. G
WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight.
Protect it with a blanket, for example. If the
child restraint system has been exposed to
direct sunlight, let it cool down before secur-
ing the child in it. Never leave children unat-
tended in the vehicle.
Make sure that all vehicle occupants have fas-
tened their seat belts properly and are seated
correctly. This is particularly important for chil-
dren.
Observe the safety notes on seat belts
(Y page
48) and the notes on the correct use
of the seat belt (Y page 49).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
40 lbs (18 kg) until they reach a height where
a three-point seat belt fits properly without a
booster seat. Special seatbelt retractor
G
WARNING
If the seat belt is released while driving, the
child restraint system will no longer be
secured properly. The special seat belt
retractor is disabled and the inertia real
draws in a portion of the seat belt. The seat
belt cannot be immediately refastened.
There is an increased risk of injury, possibly
even fatal.
Stop the vehicle immediately, paying atten-
tion to road and traffic conditions. Reacti-
vate the special seat belt retractor and
secure the child restraint system properly.
All seat belts in the vehicle, except the driver's
seat belt, are equipped with a special seat belt
retractor. When activated, the special seat belt
retractor ensures that the seat belt cannot
slacken once the child seat is secured.
Installing a child restraint system:
X Make sure you observe the child restraint
system manufacturer's installation instruc-
tions.
X Pull the seat belt smoothly from the belt
outlet.
X Engage seat belt tongue in belt buckle.
Activating the special seat belt retractor:
X Pull the seat belt out fully and let the inertia
reel retract it again.
While the seat belt is retracting, you should
hear a ratcheting sound. The special seat
belt retractor is enabled.
X Push the child restraint system down so that
the seat belt is tight and does not loosen.
Removing the child restraint system and deac-
tivating the special seat belt retractor:
X Make sure you observe the child restraint
system manufacturer's installation instruc-
tions.
X Press the release button of the seat belt
buckle and guide the seat belt tongue back
towards the belt sash guide.
The special seat belt retractor is deactiva-
ted. Children in the vehicle
61
Safety Z
Page 69 of 320
ABS (Anti-lock Braking System)
General notes ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi-
cle when braking.
The ò warning lamp in the instrument clus-
ter lights up when the ignition is switched on.
The lamp goes out when the engine starts run-
ning.
Important safety notes Observe the important safety guidelines for
the driving safety system (
Y page
66).
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface condi-
tions. ABS works on slippery surfaces, even
when you only brake gently. G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of
skidding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, the ò warning
lamp
(Y page 230) lights up while the engine
is running and the display shows a message:
R on vehicles without steering wheel buttons
(Y page 196)
R on vehicles with steering wheel buttons
(Y page 210)
BAS, Hill Start Assist and ESP ®
and its driving
safety systems and other driving systems also
fail. Observe the notes on the ò warning
lamp and the display messages.
Braking If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions and functions as
a reminder to take extra care while driving. X
If ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
X To make a full brake application: depress
the brake pedal with full force. BAS (Brake Assist System)
General notes BAS operates in emergency braking situations.
If you depress the brake pedal quickly, BAS
automatically boosts the braking force, thus
shortening the stopping distance.
Important safety notes Observe the important safety guidelines for
the driving safety system
(Y page 66). G
WARNING
If BAS is malfunctioning, the braking dis-
tance in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
If BAS is malfunctioning, the ÷ warning
lamp lights up while the engine is running
(Y page
230) and the display shows a mes-
sage:
R on vehicles without steering wheel buttons
(Y page 200)
R on vehicles with steering wheel buttons
(Y page 214)
Braking X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. Driving safety systems
67
Safety Z
Page 71 of 320
ESP
®
is deactivated if the å warning lamp
in the instrument cluster is lit when the engine
is running.
Only use wheels with the recommended tire
sizes. Only then will ESP ®
function properly.
Deactivating or activating ESP ®G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following.
It may be best to deactivate ESP ®
in the fol-
lowing situations:
R when using snow chains
R in deep snow
R on sand or gravel
Activate ESP ®
as soon as the situations descri-
bed above no longer apply. Otherwise, ESP ®
assistance for stabilizing the vehicle will
remain significantly reduced, even if the vehi-
cle starts to skid.
If you deactivate ESP ®
:
R the å warning lamp in the instrument
cluster lights up
R the ÷ warning lamp in the instrument
cluster flashes if the wheels are spinning
R ESP ®
assistance for stabilizing the vehicle in
the lower speed range up to approximately
37 mph (60 km/h
) is significantly reduced
R engine torque is no longer limited and the
drive wheels are able to spin. The spinning
of the wheels results in a cutting action for
better traction on loose surfaces
R traction control is still activated
R ESP ®
still provides support when you brake
Depending on the equipment in the vehicle,
you can activate or deactivate ESP ®
when the
engine is running by using the å button or
by using the on-board computer:
R on vehicles without steering wheel buttons
(Y page 179)
R on vehicles with steering wheel buttons
(Y page 190) å button (equipment-dependent)
X To activate/deactivate: when the engine
is running, press the å button.
The å warning lamp in the instrument
cluster lights up when ESP ®
is deactivated.
Trailer stabilization Observe the important safety guidelines for
the driving safety system (
Y page
66). G
WARNING
If road and weather conditions are poor,
trailer stabilization will not be able to pre-
vent the vehicle/trailer combination from
swerving. Trailers with a high center of grav-
ity can tip over before ESP ®
can detect this.
There is a risk of an accident.
Always adapt your driving style to the pre-
vailing road and weather conditions.
ESP ®
trailer stabilization counteracts critical
driving situations in good time and thereby
provides considerable assistance when driving
with a trailer. Trailer stabilization is part of
ESP ®
.
If the sensor system and evaluation logic
detect trailer swinging movements, ESP ®
trailer stabilization firstly brakes individual
vehicle wheels in a targeted manner. It thus
counteracts swinging movements. If the
swinging movements do not stop, the vehicle
is braked until the vehicle/trailer combination
is stabilized. If necessary, the vehicle's engine
output is limited.
If your vehicle with trailer (vehicle/trailer com-
bination) starts to swerve, you will be able to
stabilize the vehicle/trailer combination only
by braking. ESP ®
trailer stabilization helps you Driving safety systems
69
Safety Z
Page 72 of 320
to stabilize the vehicle/trailer combination in
this situation.
ESP
®
trailer stabilization is activated above
speeds of about
40 mph (65 km/h).
If ESP ®
is switched off or deactivated because
of a malfunction, the trailer stabilization sys-
tem will not function.
Crosswind Assist Observe the important safety guidelines for
the driving safety system (Y page
66).
Strong crosswind gusts can impair the road-
holding of your vehicle when driving straight
ahead. The Crosswind Assist function integra-
ted in ESP ®
reduces these impairments.
Depending on the direction and intensity of
the side wind, Crosswind Assist intervenes
automatically. ESP ®
intervenes with stabilizing
braking to assist you in keeping the vehicle in
the lane. When Crosswind Assist intervenes,
the display shows the traffic sign for strong
side winds and the Crosswind Assist mes-
sage.
Crosswind Assist is activated automatically
above a vehicle speed of approx. 50 mph
(80 km/h) when the vehicle is driving straight
ahead or cornering gently.
Crosswind Assist does not react in the follow-
ing situations:
R in the event of severe jolts and vibrations,
e.g. when driving over uneven surfaces or
potholes
R when road adhesion is reduced, e.g. on
snow or ice or when hydroplaning
Crosswind Assist does not work if ESP ®
is
deactivated or disabled because of a malfunc-
tion. Theft deterrent locking system
Immobilizer
X To activate: remove the key from the igni-
tion lock.
X To deactivate: turn the key to position 2 in
the ignition lock.
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the
vehicle when leaving the vehicle. If you leave the key in the vehicle, anyone can start the
engine.
i The immobilizer is always deactivated
when you start the engine. ATA (Anti-Theft Alarm system)
X
To arm: lock the vehicle with the key.
Indicator lamp : in the overhead control
panel flashes.
X To disarm: unlock the vehicle with the key.
or
X Insert the key into the ignition lock.
If the alarm system is armed, a visual and
audible alarm is triggered when the following
are opened:
R a door
R the vehicle with the mechanical key
R the tailgate/rear door
R the hood
X To stop the alarm: press the % or &
button on the key.
or X Insert the key into the ignition lock.
The alarm stops.
The alarm is not switched off, even if you close
the open door that triggered it, for example. 70
Theft deterrent locking system
Safety
Page 81 of 320
The sliding door is equipped with an active
retainer, which engages the door at the end
stop when opened.
If the vehicle is equipped with two electric slid-
ing doors; the 5 button on the SmartKey
can only be used to open or close one of the
two sliding doors
(Y page 80).
X To open: pull door handle : in the direc-
tion of the arrow.
or X Press the 5 button on the SmartKey for
longer than
0.5 seconds.
The sliding door unlocks, automatic opera-
tion is started and the sliding door opens. In
addition, you will hear two warning signals.
X To close: pull door handle : in the direc-
tion of the arrow.
or X Press the 5 button on the SmartKey for
longer than
0.5 seconds.
The sliding door is released from its lock
and automatic operation is started. The slid-
ing door closes.
If you press the 5 button on the Smart-
Key, you will hear two warning signals while
the doors close.
X To interrupt automatic operation: pull
door handle : again.
or
X Press the 5 button on the SmartKey
again.
i In unfavorable operating conditions, e.g.
frost, ice or heavy soiling, you can press and
hold the relevant sliding door button. The
electric sliding door moves with increased
force. Observe that, in such circumstances,
the obstacle detection is less sensitive. To
stop the movement, release the sliding door
button. Opening/closing from the inside
If the sliding door is unlocked, you can open
and close the sliding door from the inside with
these controls:
R the Å or Æ sliding door button in the
front on the lower center console
R the sliding door button on the B-pillar next
to the door sill
R the rocker switch on the door handle :
Sliding door button for the sliding door on
the left-hand side
; Sliding door button for the sliding door on
the right-hand side
= Rocker switch
? Locking knob
A Sliding door button in the door frame
You can only open a sliding door from the
inside if the child-proof locks have not been
activated. If the sliding door is locked, the slid-
ing door must first be unlocked.
The sliding door is equipped with an active
retainer, which engages the door at the end
stop when opened. X To open: briefly press the respective Å
or Æ sliding door button in the center
console.
or X Briefly press sliding door button A in the
door frame.
or X Briefly pull back rocker switch =.
If the sliding door is unlocked, automatic
operation is started and the sliding door
opens.
If you use the Å or Æ sliding door
button in the center console you will hear Electric sliding door
79Opening and closing Z
Page 82 of 320
two warning signals during the opening pro-
cedure.
The indicator lamp in the
Å or Æ slid-
ing door button in the center console
flashes for the duration of automatic opera-
tion.
The indicator lamp in the Å or Æ slid-
ing door button in the center console is lit
whenever the respective sliding door is
open. Depending on the vehicle equipment,
the display can also show the Sliding
Door Open message.
X To close: briefly press the respective Å
or Æ sliding door button in the center
console.
or
X Briefly press sliding door button A in the
door frame.
or X Briefly press rocker switch = forward.
The sliding door is released from its lock
and automatic operation is started. The slid-
ing door closes.
If you use the Å or Æ sliding door
button in the center console you will hear
two warning signals during the closing pro-
cedure.
The indicator lamp in the respective Å or
Æ sliding door button in the center con-
sole goes out whenever the sliding door is
closed.
X To interrupt automatic operation: press
the respective Å or Æ sliding door
button in the center console again.
or X Press sliding door button in the door frame
A.
or X Briefly pull back rocker switch =.
i In unfavorable operating conditions, e.g.
frost, ice or heavy soiling, you can press and
hold the relevant sliding door button. The
electric sliding door moves with increased
force. Observe that, in such circumstances,
the obstacle detection is less sensitive. To
stop the movement, release the sliding door
button. Programing the key button for the
sliding door
If the vehicle is equipped with two electric slid-
ing doors, the 5 sliding door button on the
key can only be program for one of the two
sliding doors. You can then open or close the
selected sliding door with the 5 button on
the key. :
Sliding door button for sliding door on the
left-hand side
; Sliding door button for sliding door on the
right-hand side
X Make sure that the sliding door to be pro-
grammed is open.
X Turn the key to position 2 in the ignition
lock.
X Press and hold the Å or Æ sliding
door button in the center console for the
appropriate sliding door until the sliding
door is closed and four tones have sounded.
The display shows the Left-hand Elec‐
tric Sliding Door Key Programmed/
Right-hand Electric Sliding Door
Key Programmed or L. Slide Door Pro‐
grammed/ R. Slide Door Programmed
message. Resetting the sliding door
You must reset the sliding door if there has
been a malfunction or an interruption in the
voltage supply. X If the sliding door is open: close it by hand.
X Using the Å or Æ sliding door button
on the center console, open the sliding door
at least 15.8 in
(40 cm) and then close the
sliding door completely. 80
Electric sliding door
Opening and closing
Page 138 of 320
Gearshift recommendation
:
Gearshift direction
; Recommended gear The gearshift recommendations assist you in
adopting an economical driving style.
X When the display shows the gearshift rec-
ommendation, shift to recommended
gear ;. Problems with the transmission
Problem
Possible causes/consequences and
M SolutionsThe transmission is
locked in position j. The vehicle electronics are malfunctioning.
X Have the vehicle electronics checked immediately at a qualified
specialist workshop. The acceleration char-
acteristics have deterio-
rated noticeably.
The transmission does
not shift. The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear
R.
X Have the transmission checked immediately at a qualified spe-
cialist workshop.
X Stop the vehicle.
X Move the selector lever to j.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Depress the brake pedal.
X Move selector lever to h or k.
X Have the transmission checked immediately at a qualified spe-
cialist workshop. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Improper handling
of fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creat-
ing sparks under all circumstances. Switch
off the engine and, if applicable, the auxiliary
heating before refueling. G
WARNING
Fuels are toxic and harmful to health. There
is a risk of injury.
You must avoid fuels coming into contact
with skin, eyes and clothes or being swal-
lowed.
Do not inhale the fuel vapors. Keep children
away from fuels.
Keep doors and windows closed during the
refueling process. 136
RefuelingDriving and parking
Page 142 of 320
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
X Disconnect the battery (Y page 260).
or X Connect the battery to a trickle charger.
Be sure to observe the notes on charging
the batteries
(Y page 262).
You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than
6 weeks, the vehicle may suffer damage as a
result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could
affect, for example, the power steering and
the brake boosting effect. You will require
considerably more effort to steer and brake.
There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
Mobile communications equipment distracts
the driver from traffic conditions. In addi-
tion, the driver could lose control of the
vehicle. There is a risk of an accident.
As a driver, use mobile communications
equipment only when the vehicle is at a
standstill.
As a vehicle occupant, use mobile communi-
cations equipment only in the designated
area, e.g. the rear passenger compartment. Observe the legal requirements of the country
in which you are driving. Some jurisdictions
prohibit the driver from using a mobile phone
while driving a vehicle.
Always use the hands-free system for tele-
phoning while driving. Only use the telephone
if road traffic conditions permit. If this is not
the case, pull over to a safe location before
using the telephone.
Bear in mind that at a speed of just 30 mph
(approximately
50 km/h), your vehicle is cov-
ering a distance of 44 feet (approximately
14 m) every second.
Drive sensibly – save fuel In order to save fuel, observe the following
tips:
X The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof carriers when they are not nee-
ded.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service inter-
val display.
Fuel consumption also increases when driving
in cold weather, in stop-start traffic and in
mountainous terrain.
Overrun cutoff If you are in overrun mode and take your foot
off the accelerator pedal, the fuel supply is cut
off when the engine speed is out of the idle
speed control range.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs
and driving are very dangerous combina-
tions. Even a small amount of alcohol or
drugs can affect your reflexes, perceptions
and judgment.
The possibility of a serious or even fatal
accident is greatly increased when you drink
or take drugs and drive. 140
Driving tips
Driving and parking
Page 144 of 320
Vehicles with halogen headlamps
The headlamps do not need to be switched to
symmetrical low beam. The legal requirements
of countries in which traffic drives on the
opposite side of the road to the country where
the vehicle is registered are met without the
need to convert the headlamps. Transport by rail
Transporting your vehicle by rail may be sub-
ject to certain restrictions or require special
measures to be taken in some countries due
to varying tunnel heights and loading stand-
ards.
You can obtain information on this from any
Mercedes-Benz Commercial Van Center. Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface
in an attempt to increase the engine's brak-
ing effect, the drive wheels could lose their
grip. There is an increased danger of skid-
ding and accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients !
Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
This also applies to automatic braking if you
have activated cruise control.
On long and steep downhill gradients, you
should change down to shift range 2 or 1 in
good time
(Y page 133).
This should be observed in particular when
driving with a laden vehicle and when towing a
trailer.
You thereby make use of the braking effect of
the engine and do not have to brake as often
to maintain the speed. This relieves the load
on the service brake and prevents the brakes
from overheating and wearing too quickly. Heavy and light loads G
WARNING
If you rest your foot on the brake pedal
while driving, the braking system can over-
heat. This increases the stopping distance
and can even cause the braking system to
fail. There is a risk of an accident.
Never use the brake pedal as a footrest.
Never depress the brake pedal and the
accelerator pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. The brakes are
cooled down more quickly in the airflow.
Wet road surfaces If you have been driving for a long time in
heavy rain without braking, there may be a
delayed response when you first apply the
brakes. This may also occur after driving
through a car wash or deep water.
You must depress the brake pedal more firmly.
Maintain a longer distance to the vehicle in
front.
While paying attention to the traffic conditions,
you should brake the vehicle firmly after driv-
ing on a wet road surface or through a car
wash. This heats the brake discs, so that they
dry more quickly, which protects them against
corrosion.
Limited braking performance on salt-
treated roads When driving on salted roads, salt may start to
build up on the brake disks and brake pads.
This can increase braking distances considera-
bly.
Maintain a greater distance to the vehicle in
front.
To remove any build-up of salt that may have
formed:
X Apply the brakes at the start of the journey,
occasionally during journey and at the end 142
Driving tips
Driving and parking