MERCEDES-BENZ SPRINTER 2006 Service Manual

Symptom:
ENGINE CAN MESSAGE INCORRECT
When Monitored and Set Condition:
ENGINE CAN MESSAGE INCORRECT
When Monitored: CAN-ID received at least once and CAN Bus Circuit DTC is not active.
Set Condition: DTC Detected if the number of bytes incorrect for CAN ID.
POSSIBLE CAUSES
ENGINE DTCS PRESENT
ECM - ENGINE CAN MESSAGE INCORRECT
TCM - ENGINE CAN MESSAGE INCORRECT
TEST ACTION APPLICABILITY
1NOTE: Low fluid level can be the cause of many transmission problems. If
the fluid level is low locate and repair the leak then check and adjust the
fluid level per the service information.
NOTE: Always perform diagnostics with a fully charged battery to avoid
false symptoms.
With the DRBIIIt, read the engine DTCs. Check and repair all engine DTCs prior to
performing transmission symptom diagnostics.
With the DRBIIIt, read and record all Transmission DTCs.
NOTE: Check connectors - Clean/repair as necessary. Poor pin to terminal
connections can set DTCs.
Using the wiring diagram/schematic as a guide, inspect the wiring and connectors.
Repair as necessary.
Most DTCs set on start up but some must be set by driving the vehicle such that all
diagnostic monitors have run.
Note: Verify flash level of transmission controller. Some problems are
corrected by software upgrades to the transmission controller.
NOTE: Check for any Technical Service Bulletins that may apply.
Perform this procedure prior to Symptom diagnosis.All
Continue
Go To 2
2 Ignition on, engine not running.
With the DRBIIIt, read Engine DTCs.
Are there any performance or bus related Engine DTCs present?All
Ye s!Refer to the Driveability category and perform the appropriate
symptom.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
No!Go To 3
56
TRANSMISSION - NAG1

TEST ACTION APPLICABILITY
3 Replace and program the ECM per the Service Information.
With the DRBIIIt, erase Transmission DTCs.
Start the engine.
With the brakes firmly applied, shift the gear selector into drive.
With the DRBIIIt, read Transmission DTCs.
Did the DTC, ENGINE CAN MESSAGE INCORRECT, reset?All
Ye s!Go To 4
No!Test Complete
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
4 If there are no possible causes remaining, view repair. All
Repair
Replace the Transmission Control Module.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
57
TRANSMISSION - NAG1
ENGINE CAN MESSAGE INCORRECT ÐContinued

Symptom:
ENGINE CAN MESSAGE MISSING
When Monitored and Set Condition:
ENGINE CAN MESSAGE MISSING
When Monitored: CAN Bus circuit error not present, 1 second after ignition on and not
in Park or Neutral, no System Overvoltage or System Undervoltage conditions present, or
transmission in Park or Neutral and engine RPM greater than 850 RPM.
Set Condition: This DTC is set if a CAN ID was not received in the required time, being
sent from the Engine Controller.
POSSIBLE CAUSES
CAN BUS +/- CIRCUIT OPEN
CAN BUS CIRCUIT DTC PRESENT
ENGINE DTCS PRESENT
ECM - ENGINE CAN MESSAGE MISSING
TCM - ENGINE CAN MESSAGE MISSING
TEST ACTION APPLICABILITY
1NOTE: Low fluid level can be the cause of many transmission problems. If
the fluid level is low locate and repair the leak then check and adjust the
fluid level per the service information.
NOTE: Always perform diagnostics with a fully charged battery to avoid
false symptoms.
With the DRBIIIt, read the engine DTCs. Check and repair all engine DTCs prior to
performing transmission symptom diagnostics.
With the DRBIIIt, read and record all Transmission DTCs.
NOTE: Check connectors - Clean/repair as necessary. Poor pin to terminal
connections can set DTCs.
Using the wiring diagram/schematic as a guide, inspect the wiring and connectors.
Repair as necessary.
Most DTCs set on start up but some must be set by driving the vehicle such that all
diagnostic monitors have run.
Note: Verify flash level of transmission controller. Some problems are
corrected by software upgrades to the transmission controller.
NOTE: Check for any Technical Service Bulletins that may apply.
Perform this procedure prior to Symptom diagnosis.All
Continue
Go To 2
58
TRANSMISSION - NAG1

TEST ACTION APPLICABILITY
2 Ignition on, engine not running.
With the DRBIIIt, read Transmission DTCs.
NOTE: If the DTC, CAN BUS CIRCUIT, is present, perform diagnostics on
that symptom first.
Is the DTC, CAN BUS CIRCUIT, present?All
Ye s!Refer to the Transmission category and perform the appropriate
symptom.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
No!Go To 3
3 Ignition on, engine not running.
With the DRBIIIt, read Engine DTCs.
Are there any performance or bus related Engine DTCs present?All
Ye s!Refer to the Powertrain category and perform the appropriate
symptom.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
No!Go To 4
4 Turn the ignition off to the lock position.
Disconnect the ECM harness connector(s).
Disconnect the TCM C2 harness connector.
NOTE: Check connectors - Clean/repair as necessary.
Measure the resistance of the CAN Bus + circuit between the ECM harness connector
and the TCM C2 harness connector.
Measure the resistance of the CAN Bus - circuit between the ECM harness connector
and the TCM C2 harness connector.
Is the resistance above 5.0 ohms on either circuit?All
Ye s!Repair the CAN BUS + or - circuit for an open.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
No!Go To 5
5 Replace and program the ECM per the Service Information.
With the DRBIIIt, erase Transmission DTCs.
Start the engine.
With the brakes firmly applied, shift the gear selector into drive.
With the DRBIIIt, read Transmission DTCs.
Did the DTC, ENGINE CAN MESSAGE MISSING, reset?All
Ye s!Go To 6
No!Test Complete
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
6 If there are no possible causes remaining, view repair. All
Repair
Replace the Transmission Control Module.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
59
TRANSMISSION - NAG1
ENGINE CAN MESSAGE MISSING ÐContinued

Symptom:
ENGINE OVERSPEED
When Monitored and Set Condition:
ENGINE OVERSPEED
When Monitored: Valid Engine RPM message received at least once, the CAN Bus Circuit
and Engine CAN Message Missing are not active.
Set Condition: If the engine speed increases above 5100 RPM.
POSSIBLE CAUSES
ENGINE - MECHANICAL PROBLEM
TRANSMISSION - MECHANICAL PROBLEM
ECM - ENGINE OVERSPEED
TCM - ENGINE OVERSPEED
TEST ACTION APPLICABILITY
1NOTE: Low fluid level can be the cause of many transmission problems. If
the fluid level is low locate and repair the leak then check and adjust the
fluid level per the service information.
NOTE: Always perform diagnostics with a fully charged battery to avoid
false symptoms.
With the DRBIIIt, read the engine DTCs. Check and repair all engine DTCs prior to
performing transmission symptom diagnostics.
With the DRBIIIt, read and record all Transmission DTCs.
NOTE: Check connectors - Clean/repair as necessary. Poor pin to terminal
connections can set DTCs.
Using the wiring diagram/schematic as a guide, inspect the wiring and connectors.
Repair as necessary.
Most DTCs set on start up but some must be set by driving the vehicle such that all
diagnostic monitors have run.
Note: Verify flash level of transmission controller. Some problems are
corrected by software upgrades to the transmission controller.
NOTE: Check for any Technical Service Bulletins that may apply.
Perform this procedure prior to Symptom diagnosis.All
Continue
Go To 2
2 Determine if there are any Engine Mechanical problems present.
Are there any Engine Mechanical problems present?All
Ye s!Refer to the Service Information for the proper repair procedure.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
No!Go To 3
60
TRANSMISSION - NAG1

TEST ACTION APPLICABILITY
3 Determine if there are any Transmission Mechanical problems present.
Remove the Transmission Oil Pan and inspect for debris or a plugged Transmission
Oil Filter.
Is there any debris, plugged Transmission Oil Filter, or signs of an Internal
Transmission problem?All
Ye s!Refer to the Service Information for the proper repair procedure.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
No!Go To 4
4NOTE: The Engine and Transmission must not have mechanical problems
and be operating normally before proceeding with this test.
Turn the ignition off to the lock position.
Replace and program the PCM/ECM Control Module per the Service Information.
With the DRBIIIt, erase Transmission DTCs.
Road test the Vehicle.
With the DRBIIIt, read Transmission DTCs.
Does the DTC, ENGINE OVERSPEED, reset?All
Ye s!Go To 5
No!Replacing the ECM has corrected the problem. Perform the
Powertrain Verification test.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
5 If there are no possible causes remaining, view repair. All
Repair
Replace the TCM.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
61
TRANSMISSION - NAG1
ENGINE OVERSPEED ÐContinued

Symptom:
ENGINE RPM MESSAGE
When Monitored and Set Condition:
ENGINE RPM MESSAGE
When Monitored: Valid TPS CAN message received at least once CAN Bus Circuit,
Engine CAN Message Missing and Engine CAN Message Incorrect are not active.
Set Condition: Signal9engine speed9not valid or PCM/ECM error.
POSSIBLE CAUSES
CAN BUS CIRCUIT DTC PRESENT
ENGINE DTCS PRESENT
ECM - ENGINE RPM MESSAGE
TCM - ENGINE RPM MESSAGE
TEST ACTION APPLICABILITY
1NOTE: Low fluid level can be the cause of many transmission problems. If
the fluid level is low locate and repair the leak then check and adjust the
fluid level per the service information.
NOTE: Always perform diagnostics with a fully charged battery to avoid
false symptoms.
With the DRBIIIt, read the engine DTCs. Check and repair all engine DTCs prior to
performing transmission symptom diagnostics.
With the DRBIIIt, read and record all Transmission DTCs.
NOTE: Check connectors - Clean/repair as necessary. Poor pin to terminal
connections can set DTCs.
Using the wiring diagram/schematic as a guide, inspect the wiring and connectors.
Repair as necessary.
Most DTCs set on start up but some must be set by driving the vehicle such that all
diagnostic monitors have run.
Note: Verify flash level of transmission controller. Some problems are
corrected by software upgrades to the transmission controller.
NOTE: Check for any Technical Service Bulletins that may apply.
Perform this procedure prior to Symptom diagnosis.All
Continue
Go To 2
2 Ignition on, engine not running.
With the DRBIIIt, read Transmission DTCs.
NOTE: If the DTC, CAN BUS CIRCUIT, is present, perform diagnostics on
that symptom first.
Is the DTC, CAN BUS CIRCUIT, present?All
Ye s!Refer to the Transmission category and perform the appropriate
symptom.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
No!Go To 3
62
TRANSMISSION - NAG1

TEST ACTION APPLICABILITY
3 Ignition on, engine not running.
With the DRBIIIt, read Engine DTCs.
Are there any performance or bus related Engine DTCs present?All
Ye s!Refer to the Driveability category and perform the appropriate
symptom.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
No!Go To 4
4 Turn the ignition off to the lock position.
Replace and program the ECM per the Service Information.
With the DRBIIIt, erase Transmission DTCs.
Start the engine.
With the brakes firmly applied, shift the gear selector into drive.
With the DRBIIIt, read Transmission DTCs.
Did the DTC, ENGINE RPM MESSAGE, reset?All
Ye s!Replace the Transmission Control Module.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
No!Test Complete
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
63
TRANSMISSION - NAG1
ENGINE RPM MESSAGE ÐContinued

Symptom:
ENGINE TEMP MESSAGE
When Monitored and Set Condition:
ENGINE TEMP MESSAGE
When Monitored: Valid Engine Temp CAN message received at least once and CAN Bus
Circuit error, Engine CAN Message Missing and Engine CAN Messages Incorrect are not
active.
Set Condition: Engine coolant temperature signal is not valid - indicates possible coolant
temperature sensor error.
POSSIBLE CAUSES
CAN BUS CIRCUIT DTC PRESENT
ENGINE DTCS PRESENT
ECM- ENGINE TEMP MESSAGE
TCM - ENGINE TEMP MESSAGE
TEST ACTION APPLICABILITY
1NOTE: Low fluid level can be the cause of many transmission problems. If
the fluid level is low locate and repair the leak then check and adjust the
fluid level per the service information.
NOTE: Always perform diagnostics with a fully charged battery to avoid
false symptoms.
With the DRBIIIt, read the engine DTCs. Check and repair all engine DTCs prior to
performing transmission symptom diagnostics.
With the DRBIIIt, read and record all Transmission DTCs.
NOTE: Check connectors - Clean/repair as necessary. Poor pin to terminal
connections can set DTCs.
Using the wiring diagram/schematic as a guide, inspect the wiring and connectors.
Repair as necessary.
Most DTCs set on start up but some must be set by driving the vehicle such that all
diagnostic monitors have run.
Note: Verify flash level of transmission controller. Some problems are
corrected by software upgrades to the transmission controller.
NOTE: Check for any Technical Service Bulletins that may apply.
Perform this procedure prior to Symptom diagnosis.All
Continue
Go To 2
64
TRANSMISSION - NAG1

TEST ACTION APPLICABILITY
2 Ignition on, engine not running.
With the DRBIIIt, read Transmission DTCs.
NOTE: If the DTC, CAN BUS CIRCUIT is present, perform diagnostics on
that symptom first.
Is the DTC, CAN BUS CIRCUIT, present?All
Ye s!Refer to the Transmission category and perform the appropriate
symptom.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
No!Go To 3
3 Ignition on, engine not running.
With the DRBIIIt, read Engine DTCs.
Are there any Engine Temperature Sensor DTCs present?All
Ye s!Refer to the Driveability category and perform the appropriate
symptom.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
No!Go To 4
4 Replace and program the ECM per the Service Information.
With the DRBIIIt, erase Transmission DTCs.
Start the engine.
With the brakes firmly applied, shift the gear selector into drive.
With the DRBIIIt, read Transmission DTCs.
Did the DTC, ENGINE TEMP MESSAGE, reset?All
Ye s!Replace the Transmission Control Module.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
No!Test complete.
Perform NAG1 TRANSMISSION VERIFICATION TEST - VER 1.
65
TRANSMISSION - NAG1
ENGINE TEMP MESSAGE ÐContinued