warning MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

as discussed in scientific circles, is taken into
account. Only have the exterior antenna
installed by a qualified specialist workshop.
We recommend the use of an approved
exterior antenna for operating the mobile
phone. Only in this way can optimal mobile
phone reception quality in the vehicle be
ensured and mutual interference between the
vehicle electronics and mobile phones
minimized.
Observe the legal requirements for each
individual country. Mobile phone pre-installation
The mobile phone pre-installatio nincludes a
hands-free system integrated into the
vehicle. The microphone for the hands-free
system is installed in the overhead control
panel or in the overhead stowage
compartment together with the front interior
light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter
accessories include brackets for various
mobile phone models.
i Mobile phone brackets which are
available from various manufacturers on
the open market are not compatible with
the Sprinter telephone system .You can
recognize suitable holders for your mobile
phone by the imprinted star and the B6
spare part number on the back of the
bracket.
Detailed instructions for use can be found in
the operating instructions for the mobile
phone bracket and in the separate operating
instructions for the mobile phone pre-
installation.
i The mobile phone battery is charged
depending on the condition of charge and
the position of the key in the ignition lock.
The mobile phone display indicates the
charging process. Additional communications
equipment
G
WARNING
Always pay attention to road and traffic
conditions.
Only operate electronic equipment when road
and traffic conditions permit. Bear in mind
that at a speed of only 30 mph (approximately
50 km/h), your vehicle covers about 44 ft
(approximately 14 m) every second.
An avigation system does no tsupply
informatio nonthe load-bearing capacity of
bridges or the overhead clearance of
underpasses.
The driver remains responsible for the safety
of the vehicle at all times.
Observe legal requirements.
Telephones, two-way radios and fax machines
without an exterior antenna could interfere
with the vehicle electronicsa nd thus
compromise the operational safety of the
vehicle. There is an increased ris kofaccident.
Do not use this equipment while the vehicle
is in motion. G
WARNING
You and others may damage your health due
to excessive electromagnetic radiation. By
using an external antenna, the possible health
risks of electromagnetic fields, which are
under discussion among the scientific
community, should be largel yprevented.
Therefore, only have the exterior antenna
installed at a qualified specialist workshop.
You will find information on retrofitting
electrical or electronic equipment in the
“Vehicle electronics” section (Y page 314). Additional communications equipment
229Stowing and features Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Loading guidelines
Important safety notes
G
WARNING
As a result of improperly placed or unevenly
distributed loads, the center of gravity of the
load being transported may be too high or too
far back. This can significantly impair handling
as well as steering and braking
characteristics. There is a risk of an accident.
Always make sure that the center of gravity of
the load is:
R between the axles
and
R as low as possible, near the rear axle. G
WARNING
When objects are unsecured or inadequately
secured, they can slip, turn over or be thrown
about, striking vehicle occupants .This also
applies to:
R luggage or loads
R a rear bench seat which has been removed
and is being transported in the vehicle in an
exceptional case.
There is a risk of injury, particularly in the
event of braking maneuvers or abrupt
changes in direction.
Always stow objects in such a way that they
cannot be tossed about. Before traveling,
secure objects, luggage or loads to prevent them slipping or tipping over. If you remove a
rear bench seat, it is advisable to store it
outside the vehicle. G
WARNING
When the permissible wheel loads, axle loads
and/or the maximum permissible gross
vehicle weight are exceeded, driving safety is
compromised. The handling as well as
steering and braking characteristics may be
significantly impaired. Overloaded tires may
overheat, causing them to burst. There is a
risk of an accident.
When transporting a load, always observe the
permissible wheel loads, axle loads and the
maximum permissible gross vehicle weight
for the vehicle (including occupants). G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving
characteristics change. If you exceed the
maximum roof load, the driving
characteristics, as well as steering and
braking, will be greatly impaired. There is a
risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
! If you are using a roof carrier, observe the
maximum roof load and maximum roof
carrier load.
You will find information about the maximum
roof load in the "Technical data" section
(Y page 327) and information about roof
carriers in the "Carrier systems" section
(Y page 236).
R Do not stack luggage or loads higher than
the backrests.
R Objects to be transported should
preferably be stowed in the cargo
compartment. 232
Loading guidelinesTransporting loads

Checks after loading
G
WARNING
Combustion engines emit poisonous exhaust
gases, such as carbon monoxide. If the sliding
door or rear door is open when the engine is
running, exhaust gases can ente rthe vehicle
interior, especially during the journey. There
is a risk of poisoning.
Always switch off the engine before opening
the sliding door or rear door. Never drive the
vehicle when the sliding door or rear door is
open.
X Securing loads: check that the load is
secure before every journey and at regular
intervals during a long journey, and correct
if necessary.
X Doors: close the sliding doors and rear
doors.
X Tire pressure: adjust the tire pressures
according to the vehicle load
(Y page 278).
X Driving style: adapt your driving style
according to the vehicle load. Load distribution
General notes
! Excessive loads on individualp oints of the
cargo floor or on the load surface impair
vehicle handling characteristics and could
cause damage to the floor covering.
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
On Cargo Vans/Passenger Vans:
X Always transport loads in the cargo
compartment.
X Always place the load against the backrests
of the rear bench seat.
X Move large and heavy loads as far towards
the front of the vehicle as possible against the rear bench seat. Stow the load flush
with the rear bench seat.
X Always additionally secure the load with
suitable load-securing aids or tie downs.
Observe the following notes:
R Do not stack loads higher than the upper
edge of the backrests.
R Transport loads behind seats that are not
occupied.
R If the rear bench seat is not occupied, insert
the seat belts crosswise into the buckle of
the opposite seat belt. Securing loads
Important safety notes
G
WARNING
If you attach the tie-down incorrectly when
securing the load, the following may occur in
the event of abrupt changes in direction,
braking maneuvers or an accident:
R the cargo tie-down rings may become
detached or the tie-down may tear if the
permissible load is exceeded
R the load may not be restrained.
This may cause the load to slip, tip over or be
tossed about, striking vehicle occupants.
There is a risk of an accident and injury.
Always tension the tie-downs in the proper
manner and only between the described
cargo tie-down rings. Always use tie-downs
designed specifically for the loads. G
WARNING
You may not transport anyone in the cargo
compartment or on the load surface. Never
let more people ride in the vehicle than there
are seat belts available. Make sure everyone
riding in the vehicle is correctly restrained
with a separate seat belt. Never use a seat
belt for more than one person at a time. 234
Securing loadsTransporting loads

Cargo tie-down points (example
:Cargo Van)
0005 Cargo tie-down rings
0006 Load rails
Secure loose loads with a tested lashing net
or a tarpaulin.
X Always fasten the lashing net or tarpaulin
to all available cargo tie-down points .Make
sure that the retaining hooks are secured
against accidental opening.
If your vehicle is equipped with loading
rails 0006in the floor, you can place lashing rods
directly in fron tofand behind the load .The
lashing rods directly absorb the potential
shifting forces.
Securing loads on the cargo compartment
floor by lashing them down is only
recommended for lightweight loads. Place
non-slip mats (anti-slip mats) under the load
to increase load security. Installing/removing cargo tie down
rings for the load rails
G
WARNING
If the cargo tie-down ring is not properly
installed, it may slip or become detached in
the event of abrupt changes in direction,
braking maneuvers or an accident. This may
cause objects, luggage or the load to slip, tip over or be tossed about, striking vehicle
occupants. There is a risk of injury.
Before using the cargo tie-down rings, always
make sure they are properly installed and
cannot be moved.
X
To install: slide the cargo tie-down ring
through a recess in the loading rail close to
the load until locking mechanism 0005
engages in the recess.
i When you pull locking mechanism 0005up
and out of the recess, the cargo tie-down
ring is able to move within the loading rail.
Make sure that locking mechanism 0005is
always engaged in a recess.
X Check the cargo tie-down ring for firm
seating.
X To remove: pull locking mechanism 0005up
and pull the cargo tie-down ring towards
the locking mechanism and out of the
loading rail through a recess. Carrier systems
G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving
characteristics change. If you exceed the
maximum roof load, the driving
characteristics, as well as steering and
braking, will be greatly impaired. There is a
risk of an accident.
Never exceed the maximum roof load and
adjust your driving style. 236
Carrier systemsTransporting loads

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Engine compartment
Hood
Opening the hood G
WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartmen tcould expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment,
R switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R keep clothing away from moving parts G
WARNING
The fuel injection system operates with a high
voltage. If you touch the live components, you
could receive an electric shock. There is a risk
of injury.
Never touch components of the fuel injection
system when the ignition is switched on.
The live components of the fuel injection
system are, for example, the injectors.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood. Hood release lever in the driver's footwell
X
Stop your vehicle as far away from traffic
as possible on level ground.
X Switch off the engine. 240
Engine compartmentMaintenance and care

X
Secure the vehicle to prevent it from rolling
away.
X Pull release handle 0005on the hood.
The hood is released. X
Reach into the gap and push grip 0006on the
hood catch upwards. X
Swing the hood upwards unti lsuppor tstrut
0026 engages and the hood is supported.
Closing the hood G
WARNING
If the hood is unlatched, it could tip forward
during rapid deceleratio nofthe vehicle and
hit persons or objects within its path. There is
a risk of an accident and injury.
Therefore, always make sure that the hood is
closed and locked completely before driving
off. If the hood is not locked and you are already
driving at walking pace:
R
the yellow 0004indicator lamp in the
instrumentc luster goes on for vehicles
without steering-wheel buttons.
R the 0004 Hood open display appears for
vehicles with steering-wheel buttons.
! When you press the support strut back,
make sure that you do not press it against
the detent position and cause it to bend.
! Do not use your hands to push the hood
down. You could damage it otherwise.
X Lift the hood slightly.
X Press support strut 0026towards the back.
X Lower the hood and allow it to fall with
momentum fro maheight of approximately
1 ft (30 cm).
The hood locks audibly.
X Check that the hood is correctly locked.
If the hood can be raised slightly, it is not
properly engaged.
i If the hood is not correctly engaged, open
the hood again. Let the hood fall with a little
more momentum. Overview of the engine compartment
0005
Coolant expansion tank cap
(Ypage 244)
0006 Diesel Exhaust Fluid (DEF) filler neck
cap 3
(Y page 143)
0026 Engine oil filler neck cap (Y page 242)
3 Only on Cargo Vans/Passenger Vans. Engine compartment
241Maintenance and care Z

X
Insert oil dipstick 0005back into the guide
tube as far as it will go and remove it again.
If the level is between minimum mark 0026
and maximum mark 0006, the oil level is
correct.
X If the oil level has droppe dto or below
minimum mark 0026, open cap0025and add
engine oil (Y page 244).
The difference in quantity between
marks 0006and 0026is approximately
2 US quarts (2 l).
X Close the hood.
OM651 4-cylinder diesel engine:
At outside temperatures between 32 ‡
(–0 †) and 86 ‡(30 †) you can measure the
oil level whe ncold.
Measuring the engine oil when the engine is
cold is less precise than measuring when the
engine is at normal operating temperature.
When the appropriate warning is shown in the
display
X Adding engine oil (Y page 244)
Or
X Have engine oil siphoned off.
Adding engine oil G
WARNING
If engine oil comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next
to the filler neck. Let the engine cool down
and thoroughly clean the engine oil off the
components before starting the engine.
! The alternator is located below the engine
oil filler neck.Ife ngine oil spills onto the
alternator, there is a dange rofalternator
damage. Be very careful when adding
engine oil. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
! Do not use any additives in the engine oil.
This could damage the engine.
X Open the hood (Y page 240).
X Unscrew and remove cap 0025.
X Add engine oil.
X Place cap 0005on the filler nec kand tighten.
Whe ndoing so, make sure that the cap
engages correctly.
X Check the oil level with the oil dipstick
(Y page 243) or on the display
(Y page 242).
X Close the hood. Coolant
G
WARNING
The engine cooling system is pressurized,
particularly when the engine is warm. When
opening the cap, you could be scalded by hot
coolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape.
Only check the coolant level and/or fill the
coolant if the vehicle is on a level surface and
the engine has cooled down. The coolant
temperature must be below 122 ‡ (50 †).
! Check the engine cooling and heating
system regularly for leaks.
If a large quantity of coolant is lost, have
the cause traced and rectified at a qualified
specialist workshop. 244
Engine compartmentMaintenance and care

G
WARNING
Coolant contains glycol and is therefore toxic.
Do not swallow the coolant. See a doctor
immediately if you swallow coolant.
Make sure that coolant does not come into
contact with skin, eyesorc lothing. In case of
contac twith eyes, rinse immediately with
plenty of clean water .Clean affected areas of
skin and clothing with soap and water
immediately. Change any affected clothing
immediately. G
WARNING
If antifreeze comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Let the engine cool down before you add
antifreeze. Make sure that antifreeze is not
spilled nex tto the filler neck.T horoughly
clean the antifreeze from components before
starting the engine.
! Take care not to spill any coolant on
painted surfaces. You could otherwise
damage the paintwork. Example: cap and coolant expansion tank
Checking the coolant level
X
Stop your vehicle as far away from traffic
as possible on level ground.
X Switch off the engine.
X Secure the vehicle to prevent it from rolling
away.
X Open the hood (Y page 240). X
Slowly turn cap 0005half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap 0005further and remove it.
X Check the coolant level.
If the coolant reaches the maximum mark
on coolant expansion tank 0006, there is
enough coolant in coolant expansion
tank 0006.
Adding coolant
X If the coolant drops under the minimum
mark on coolant expansion tank 0006, add
coolant to the maximum mark.
Observe the information on coolant
mixture ratio and water quality in the
"Technical data" section (Y page 324). To
prevent damage to the engine cooling
system, use only approved corrosion
inhibitor/antifreeze that comply with the
Mercedes-Benz Specifications for Service
Products.
X Replace cap 0005and turn it clockwise to
tighten.
X Start the engine.
X After approximately 5minutes, switch off
the engine and allow it to cool down.
X Check the coolan tlevel again and add
coolant if necessary.
X Close the hood. Brake fluid
G
WARNING
Brake fluid is hazardous to health. Do not
swallow brake fluid. See adoctor immediately
if you swallow brake fluid.
Make sure that brake fluid does not come into
contact with skin, clothing or eyes. Rinse
affected areas with plenty of clean water and
consult a doctor if necessary.
Always wear gloves and eye protection when
topping up brake fluid. Engine compartment
245Maintenance and care
Z

Store brake fluid only in the original closed
container and keep it out of the reach of
children. Comply with safety regulations
when handling brake fluid.
! Brake fluid corrodes paint, plastic and
rubber .Ifpaint, plastic or rubbe rhas come
into contact with brake fluid, rinse with
wate rimmediately. G
WARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake
fluid is too low, vapo rpockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
! If the brake fluid level in the brake fluid
reservoir has fallen to the MIN mark or
below, check the brake system
immediately for leaks. Also check the
thickness of the brake linings. Visit a
qualified specialist workshop immediately.
Do not add brake fluid. This does not
correct the malfunction.
Have the brake fluid renewed every two
years.
Observe the information on brake fluid in the
"Technical data" section ( Ypage 245). Check the brake fluid level regularly, e.g.
weekly or when refueling. Checking the brake fluid level
X
Stop your vehicle as far away from traffic
as possible on level ground.
X Switch off the engine.
X Secure the vehicle to prevent it from rolling
away.
X Open the hood (Y page 240).
X Check the brake fluid level.
The brake fluid level is correc tifthe level is
between the MIN mark and MAX mark on
brake fluid reservoir 0005.
X Close the hood. Washer fluid
G
WARNING
Windshield washer concentrate is highly
flammable. If it comes into contact with hot
engine components or the exhaust system it
could ignite. There is a risk of fire and injury.
Make sure that no windshield washer
concentrate is spilled next to the filler neck.
! Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or
MB WinterFit. Unsuitable washer fluid
could damage the plastic lenses of the
headlamps. Example: washer fluid reservoir
Add windshield washer concentrate to the
washer fluid all year round. Observe the
information on washer fluid in the "Technical
data" section (Y
page 326).246
Engine compartmentMaintenance and care

Adding washer fluid
X
Mix the washe rfluid to the appropriate
mixing ratio in a container beforehand.
X Open the hood (Y page 240).
X Pull cap 0005on the washer fluid reservoir
upwards at the tab.
X Add the premixed washer fluid.
X Press cap 0005onto the filler neck until it
engages audibly.
X Close the hood. Fuel system
Draining the fuel filter G
WARNING
Fuel is highly flammable. Improper handing of
fuel creates a risk of fire and explosion.
Avoid fire, open flames ,smoking and creating
sparks under all circumstances. Switch off the
ignitio nand auxiliary heating before carrying
ou tw ork to the fuel system. Always wear
protective gloves. H
Environmental note
Dispose of the water-fuel mixture in an
environmentally responsible manner.
! When the 000Eindicator lamp lights up,
drain the fuel filter with water separator
immediately. Otherwise, the engine may be
damaged. If the
000E indicator lamp in the instrument
cluster goes on, drain the fuel filter with water
separator 0026immediately.
i We recommend that you have this
maintenance work carried out at a qualified
specialist workshop.
X Park the vehicle safely and secure it from
rolling away.
X Switch off the auxiliary heating system .
X Switch off the engine.
X Open the hood (Y page 240).
X Place a suitable receptacle under drain
hose 0005.
X Turn the key to position 2in the ignition
lock.
X Open drain plug 0006immediately until the
water/fuel mixture flows out of drain
hose 0005.
X Screw in drain plug 0006as soon as
approximately 0.2 US qt (0.2 l) of the
water/fuel mixture have been collected.
i The electrical fuel pump halts the flow of
the water/fuel mixture after 30 seconds.
X After draining, turn the key back to
position 0in the ignition lock.
X Dispose of the collected water/fuel
mixture in an environmentally responsible
manner, e.g. at a qualified specialist
workshop.
X Check drain plug 0006.The drain plug must
be closed.
When the engine is running and drain
hose 0006is open, fuel is lost through drain
hose 0005.
X Close the hood.
If the 000E indicator lamp does not go out
after draining:
X Drain the fuel filter again.
X If the 000E indicator lamp does not go out
after draining for the second time, have the
cause checked immediately at a qualified
specialist workshop. Engine compartment
247Maintenance and care Z