MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

If you deactivate ASR:
R
engine torque is not limited and the drive
wheels are able to spin. The spinning
wheels will then achieve a cutting effect for
better traction.
R traction control remains active through
brake intervention. If a drive wheel attains
its tire traction limitb ecause one side of the
road is slippery, for example, that wheel is
braked. The traction is then increased in
this situation.
R active brake intervention by ESP ®
to
increase driving stability remains active.
The 000D warning lamp in the instrument
cluster flashes when ESP ®
is intervening. Emergency exit
Emergency exit window
G
WARNING
The emergency exit window cannot be locked
in place. You risk injury if you exit the vehicle
through the emergency exit window.
R Make sure that nobody becomes trapped,
both when closing and when opening the
emergency exit window.
R The opened emergency exit window must
be held in place by another person.
Pay attention to traffic conditions. G
WARNING
If the emergency exit window is unlocked
while driving, it could open and slam shut and
consequently fall down. There is a risk of an
accident and injury.
Before starting off, make sure that the
emergency exit window is locked and the
locking pins are undamaged.
! Make sure there is sufficien tclearance
when opening the emergency exit window.
Hold the open window in position. You
could otherwise damage the emergency
exit window. The emergency exit window is intended for
use in an emergency only and must not be
opened unless the vehicle is stationary. The
emergency exit window is the firs
twindow
behind the driver's seat on the driver's side.
It is marked by the "Emergency Exit" label.
X To open: position both handles 0005
vertically. This will break locking pins 0006.
The window is unlocked.
X Swing the window outward by the handles
and hold it in this position. Make sure there
is sufficien tclearance when doing so.
X To close: close the window.
X Position both handles 0005horizontally.
Make sure that the locks 0026are inside in
front of the window frame.
The window is locked.
X Replace locking pins 0006at the lates tbefore
starting on a new journey.
You can obtain information on this at any
qualified specialist workshop.
In an emergency, or after an accident, the
vehicle occupants can exit the vehicle
through the emergency exit window.
Observe the following notes to make sure that
the emergency exit window can be used
safely in the event of an emergency:
R Before beginning a journey, inform the
vehicle occupants of the emergency exit
window and explain how to use it. Make Emergency exit
59Safety Z

sure to explicitly point out the risks
described here.
R Only vehicle occupants who know how to
use the emergency exit window are
permitted to sit next to it.
R Access to the emergency exit window must
remain unobstructed. Do not place any
large or heavy objects on or in front of the
seats next to the emergency exit window.
R The window handles must not be used as
hooks, e.g. to hang up light objects, bags
or items of clothing.
R When exiting the vehicle through the
emergency exit window, pay attention to
the vehicle height and the local conditions.
Particularly children and smaller adults
may require assistance when exiting the
vehicle. Theft deterrent locking system
Immobilizer
X To activate: remove the key from the
ignition lock.
X To deactivate: turn the key to position 2
in the ignition lock.
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the
vehicle when leaving the vehicle. If you leave
the key in the vehicle, anyone can start the
engine.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Sprinter dealeror
call 1-877-762-8267 (in USA) or
1-800-387-0100 (in Canada). ATA (Anti-Theft Alarm system)
X To arm: close all doors.
X Lock the vehicle with the key.
The indicator lamp in the central locking
button (Y page 69) flashes.
X To deactivate: unlock the vehicle with the
key.
The indicator lamp in the central locking
button (Y page 69) goes out.
i Cargo Van and Crew Van only:
Unless you ope nadoor or the tailgate
within 40 seconds after unlocking the
vehicle:
R the vehicle will be locked again
R the anti-thef talarm system will be armed
again
If the alarm system is armed, a visual and
audible alarm is triggered by the following:
R Unlocking the vehicle fro minside
R Opening a door
R Opening the hood
i The alar mis not switched off, even if you
immediately close the open door that has
triggered it, for example.
X To stop the alarm: press the0009button
on the remote control.
Or
X Insert the key into the ignition lock.
The alarm stops. Tow-away alarm
Operation Av
isual and audible alarm is triggered if the
inclination of the vehicle changes when the
tow-away alarm is armed. This can be the
case if the vehicle is raised on one side, for
example. 60
Theft deterrent locking systemSafety

Arming/deactivating
The tow-away alarm is automatically armed
approximately 20 seconds after you loc kthe
vehicle.
The tow-away alarm is automatically
deactivated when you unlock the vehicle.
Deactivating X
Remove the key from the ignition lock.
X Press button 0005.
When the button is released, the indicator
lamp on button 0006lights up for about
5s econds.
X Lock the vehicle.
The tow-away alarm is deactivated.
The tow-away alarm remains deactivated
until you lock the vehicle again.
Deactivate the tow-away alarm when locking
your vehicle and:
R loading and/or transporting the vehicle, on
a ferry or car transporter, for example
R parking on a moving surface, as split-level
garage
This will preven tfalse alarms. Interior motion sensor
Operation If the armed interior motion sensor detects
motion in the vehicle interior, a visual and
acoustic alarm is triggered. This can happen if someone reaches into th
evehicle interior,
for example.
i If the interior motion sensor is armed and
the auxiliary heating system (Y page 118)
switches on, a false alarm may occur as a
result of interior temperature monitoring.
In this case, either deactivate the interior
motion sensor or switch off the auxiliary
heating.
Arming X
Close the side windows.
X Make sure that nothing (such as mascots
or coat hangers) are hanging on the rear-
view mirror or on the grab handles on the
headliner.
This will preven tfalse alarms.
X Loc kthe vehicle.
The interior motion sensor is armed after
approximately 40 seconds.
Switching off X
Unlock vehicle.
The interior motion sensor automatically
switches off.
Deactivating Theft deterrent locking system
61Safety Z

X
Remove the key from the ignition lock.
X Press button 0005.
Whe nthe button is released, indicator lamp
on button 0006lights up for about
5s econds.
X Lock the vehicle.
The interior motion sensor is deactivated.
The interior motion sensor remains
deactivated until you lock the vehicle again.
Deactivate the interior motion sensor when
locking your vehicle:
R with people or animals remaining inside
R with the side windows remaining open
R when transporting it on a ferry or car
transporter, for example
This will preven tfalse alarms. 62
Theft deterrent locking systemSafety

Useful information
..............................64
Key ....................................................... 64
Central locking .................................... 69
Driver's door and co-driver's door .....70
Sliding door ......................................... 70
Electrical step ..................................... 72
Rear doors ........................................... 73
Partition sliding door ..........................75
Side windows ...................................... 76 63Opening and closing

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Key
Important safety notes
G
WARNING
Activate the child-proof door locks if children
are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system .Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be unintentionally turned in the ignition lock. This
could cause the engine to be switched off.
There is a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky keyrings
before inserting the SmartKey into the
ignition lock.
Do not keep the key with remote control:
R with electronic devices, e.g. a mobile
phone or another key with remote control
R with metallic objects, e.g. coins or metal
foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions of the remote control
General notes The vehicle is equipped with either
2or
4 remote controls with a folding key, or 4
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to
32 ft (10 m). Use the remote control of the
key only whe ninimmediate proximity of the
vehicle. This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be
programmed before use. Further information
can be obtained at any authorized Sprinter
Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked. 64
KeyOpening and closing

If there is a key is in the ignition lock, the
remote control is inoperative. When locking
or unlocking the vehicle with the remote
control, always pay attention to the indicator
lamp signaling. Also check the locking knobs
of the doors.
Unlocking/locking the vehicle with the
remote control Remote control with an integrated folding key
0005 0002 To unlock the sliding doors and the
rear door
0006 0009 To unlock the driver's door only or
unlock the vehicle centrally
0026 0008 To lock the vehicle centrally
0025 Key release button
0023 Battery check lamp
X To unlock the driver's door: press the
0009 button.
The turn signals flash once. The theft
deterrent locking system is deactivated.
X To unlockt he sliding doors and the rear
door: press the 0002button.
The turn signals flash once.
X To unlock centrally: unlock the driver's
door.
X Press the 0009button again within
2s econds.
The turn signals flash once.
i If the surround lighting has been switched
on using the on-board computer
(Y page 187), it goes on when the vehicle
is unlocked. If you do not open a Cargo Van or
Passenger Van within approximately
40 seconds of unlocking:
R
the vehicle is locked again.
R the theft deterrent locking system is
armed again.
X To lock centrally: press the0008button.
The indicator lamps flash three times when
the thef tdeterrent locking system has been
armed and all doors have been closed.
X Check the locking knobs on all the doors.
The locking knobs must all be in the
lowered position.
Unlocking/locking the vehicle with the
mechanical key or the folding key The anti-thef
talarm system (ATA) is triggered
if you unloc kand open the driver's door or the
rea rdoor with the mechanical key or the
folding key.
The alarm can be disabled in the following two
ways:
X Press the 0009or0008 button on the
remote control.
Or
X Insert the key into the ignition lock. Key
65Opening and closing Z

Driver's door
Rear door
0008
Locked
0009 Unlocked
X To unlock the driver' sor rear door: press
the key release button on the remote
control.
The key folds out.
X Insert the key fully into the door lock and
turn it to position 0009.
The door is unlocked.
X To lock the vehicle: lock all doors except
the driver's door and, if necessary the rear
door, fro minside .To do this, press down
the door locking buttons.
X Press the key release button on the remote
control.
The key folds out.
X Insert the key fully into the driver's door
lock and turn it to position 0008.
The driver's door is locked. Remote control battery
Important safety notes G
WARNING
Batteries contain toxic and corrosive
substances. If batteries are swallowed, it can
result in severe health problems. There is a
risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner
.Take discharged
batteries to a qualified
specialist workshop or a
special collectio npoint for
used batteries.
The key batteries contain perchlorate
material, which may require special handling
and regard for the environment. Check with
your local government’s disposal guidelines.
California residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
We recommend that you have batteries
changed at a qualified specialist workshop.
Checking the batteries X
Press the 0009or0008 button for longer
than two seconds.
If battery indicator lamp (Y page 64) lights
up briefly, the batteries in the remote
control still have sufficient charge. 66
KeyOpening and closing

Otherwise, change the batteries
immediately.
i If the remote control is checked within the
signal reception range of the vehicle,
pressing the 0008or0009 button:
R lock or
R unlock the vehicle
Changing batteries You need a CR 2025
23Vcell battery, which
can be obtained from any qualified specialist
workshop.
When changing the batteries, do not press
any of the buttons on the remote control. X
Press release button 0006.
The key folds out.
X Remove battery compartment cover 0005in
the direction of the arrow. X
Remove the batteries from the battery tray.
X Insert the new batteries into the battery
tray with the positive pole facing upwards.
Use a lint-free cloth to do so. X
Align battery compartment cover 0005and
push it on until it audibly engages.
X Check the function of all the remote control
buttons on the vehicle. Key
67Opening and closing Z

Problems with the key/remote control
Problem Possible causes/consequences and
0004 Solutions
It is no longer possible
to lock the vehicle
using the remote
control.
The turn signals do not
flash when the vehicle
is locked. The doors are not closed properly.
X
Close the doors properly and lock the vehicle again. The central locking system has malfunctioned.
X
Lock the vehicle using the folding key (Y page 64).
X Have the central locking system checked as soon as possible
at a qualified specialist workshop. It is no longer possible
to lock or unlock the
vehicle using the
remote control. The key battery is weak or discharged.
X
Point the remote control at the driver's door handle from very
close range and press the 0009or0008 button.
If this does not work:
X Replace the key battery (Y page 66).
Or
X Lock the vehicle using the folding key (Y page 64). The remote control is faulty.
X
Lock the vehicle using the folding key (Y page 64).
X Have the key checked at a qualified specialist workshop. The key cannot be
turned in the ignition
lock. The steering lock has jammed mechanically.
X
Remove the key and insert it again into the ignition lock. Turn
the steering wheel from side to side while doing so. The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off all non-essential consumers, such as interior lighting,
and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 254).
Or
X Jump-start the vehicle (Y page 267).
Or
X Consult a qualified specialist workshop. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the mechanical locks replaced. 68
KeyOpening and closing