ignition MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

i
Maintenance services must be carried out
in accordance with the provisions and
recommendations in the Maintenance
Booklet.
Not doing so could void the warranty claim
and lead to refusal of goodwill gestures
after the manufacturer has submitted a
damage report.
i Observe the information on Sprinter
original parts in the "Technical data"
section (Y page 314). Service interval display
General notes As
ervice that is due is displayed in the service
interval display about 1monthi nadvance. A
message is then displayed while the vehicle
is in motion or when the ignition is switched
on.
i The service interval display does not
provide information about the oil level. The
service interval display should therefore
not be confused with the 001Cengine oil
level display.
The service due date is displayed in days or
miles (kilometers), depending on the total
distance driven.
The symbols or letters on the service display
show the type of service that is due.
0002 orA for a minor service
0003 orB for a major service
Service due date display Vehicles with steering wheel buttons:
the
following messages may be displayed.
R 0002 Service A due in ... days R
0002 Service A due in ... mi (km )
R 0002 Service A Carry out now Vehicles without steering wheel buttons:
the following messages may be displayed.
R
0002 for service A
R 0003 for Service B
Additionally, you will see the remaining
distance in miles ( mi ) or kilometers (km ) or the
remaining time in days ( d ).
Service due date has been exceeded Vehicles with steering wheel buttons:
if
you have missed the service due date, one of
the following messages appears in the display
and warning tone also sounds.
R 0002 Service A overdue by ... days R
0002 Service A overdue by ... mi (km )
Vehicles without steering wheel buttons:
if you have missed the service due date, the
0002 or0003 symbol for the service flashes
for 10 seconds after the ignition is switched
on. A minus sign also appears in front of the
service due date.
Calling up the service due date X
Turn the key to position 2in the ignition
lock.
The display is activated.
Vehicles without steering wheel buttons
X Press the 0004menu button on the
instrument cluster repeatedly until the
0002 or0003 symbol for the service
appears in the display.
Additionally, you will see the remaining
distance in miles ( mi ) or kilometers (
km ) or
the remaining time in days (d ).
Vehicles with steering wheel buttons
X Press the 0010or0007 button on the
steering wheel until the standard display
(Y page 182) appears in the display.
X Press the 0001or0009 button on the
steering wheel repeatedly until the service Maintenance
249Maintenance and care Z

Installing/removing the floor
covering (starter battery)
G
WARNING
Objects in the driver' sfootwell can restric tthe
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficien tclearance for the pedals. Do not use
loose floormats. X
Switch off all electrical consumers.
X To remove: remove screws 0026and take off
trim 0006.
X Remove floor covering 0005.
X To install: place floor covering 0005in the
driver's footwell.
X Slide floor covering 0005underneath the
carrier of the accelerator pedal and align it
at the base of the driver's seat and at the
door sill.
Make sure that the floor covering does not
obstruct the accelerator pedal.
X Put trim 0006in place and screw screws 0026
back in. Disconnecting/connecting the
starter battery
Important safety notes G
WARNING
During the charging process, a battery
produces hydroge ngas. If a shor tcircuit
occurs or sparks are created, the hydrogen
gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
R Never place metal objects or tools on a
battery.
R It is important that you observe the
described order of the battery terminals
when connecting and disconnecting a
battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and
disconnecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running.
Disconnecting the starter battery !
Switch off the engine and remove the key
fro mt he ignition lock before you loosen or
disconnectt he terminal clamps. You may
otherwise destroy electronic components
such as the alternator.
Always disconnectt he starter battery in the
battery case in the driver's footwell first.
! Always disconnectt he battery in
the order described below. Never swap the
terminal clamps. You may otherwise
damage the vehicle electronics. Battery
251Maintenance and care Z

Battery cover in the driver's footwell
X
Switch off all electrical consumers.
X Switch off the engine and remove the key
from the ignition lock.
X Remove the floor covering in the driver's
footwell (Y page 251).
X Loosen screws 0006and slide battery
cover 0005in the direction of the arrow.
The screws mus tprotrude beyond the
larger recesses.
X Remove battery cover 0005upwards. Starter battery in the driver's footwell
X
First loosen and remove the negative
terminal clamp so that it is no longer in
contact with the terminal.
X Remove the cover from the positive
terminal.
X Loosen the positive terminal clamp and fold
it up to the side together with the pre-fuse
box. Reconnecting the starter battery !
Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the
vehicle electronics.
X Fold the positive terminal clamp with the
pre-fuse box downt o the terminal.
X Connect the positive terminal clamp.
X Attach the cover to the positive terminal.
X Connect the negative terminal clamp.
X Position battery cover 0005so that
screws 0006are positioned over the large
recesses.
X Slide battery cover 0005in the direction of
travel into the smaller recesses.
X Tighten screws 0006.
X Install the floor covering in the driver's
footwell (Y page 251).
Carry out the following work after connecting
the battery:
X Reset the side windows (Y page 77). Removing/installing the starter
battery
Removing the starter battery X
Disconnect the battery (Y page 251).
X Pull breather hose with connector
bracket 0006from connection 0005on the
degassing cover. 252
BatteryMaintenance and care

X
Loosen the bolts holding retainer 0026, which
prevents the battery from moving around. X
Pull retainer 0026upwards.
X Slide the battery from its anchorage in the
direction of travel.
X Fold the bar of the battery upwards and
remove the battery from the battery case.
Installing the starter battery X
Insert the battery into the battery case.
X Fold down the bar of the battery.
X Slide the battery into its anchorage in the
opposite direction to the direction of travel.
X Insert retainer 0026.
X Tighten the bolts on retainer 0026which
holds the battery in place.
X Attach breather hose with connector
bracket 0006to connection 0005of the
ventilation cover.
X Connect the battery (Y page 251). Disconnecting/connecting the
auxiliary battery
Important safety notes G
WARNING
During the charging process, a battery
produces hydrogen gas. If a short circuit
occurs or sparks are created, the hydrogen
gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
R Never place metal objects or tools on a
battery.
R It is important that you observe the
described order of the battery terminals
when connecting and disconnecting a
battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and
disconnecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running.
Disconnecting the additional battery !
Switch off the engine and remove the key
from the ignition lock before you loosenor
disconnec tthe terminal clamps. You may
otherwise destroy electronic components
such as the alternator.
Always disconnectt he starter battery in the
battery case in the driver's footwell first.
! Always disconnectt he battery in
the order described below. Never swap the
terminal clamps. You may otherwise
damage the vehicle electronics. Battery
253Maintenance and care Z

Additional battery in the engine compartment
X
Switch off all electrical consumers.
X Switch off the engine and remove the key
from the ignition lock.
X Ope nthe hood (Y page 240).
X First loosen and remove the negative
terminal clamp so that it is no longer in
contact with the terminal.
X Remove the cover from the positive
terminal.
X Loosen and remove the positive terminal
clamp.
Connecting the additional battery !
Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the
vehicle electronics.
X Connect the positive terminal clamp.
X Attach the cover to the positive terminal.
X Connect the negative terminal clamp.
X Close the hood.
Carry out the following work after connecting
the battery:
X Reset the side windows (Y page 77). Removing/installing the auxiliary
battery
Removing the additional battery X
Disconnect the battery (Y page 253).
X Loosen the bolts holding the retainer that
prevents the battery from moving around.
X Remove the battery holder and take out the
battery.
Installing the additional battery X
Insert the battery into the battery case.
X Insert the battery holder.
X Tighten the bolts holding the retainer that
prevents the battery from moving around.
X Connect the battery (Y page 253). Charging
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention.
! Only charge the installed battery with a
battery charger that has been tested and
approved by the distributor named on the
inside of the front cover. This device allows
the battery to be charged when it is
installed in the vehicle. The vehicle's
electronics may otherwise be damaged. 254
BatteryMaintenance and care

When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment
G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis componentsr eplaced
immediately.
! Observe the minimum distance to be
maintained between the nozzle of the
power washer and objec ttobe cleaned, as
outlined below:
R approximately 2.2 ft(70 cm) when using
round-jet nozzles
R approximately 1ft(30 cm) whe nusing
25°flat-spray jets and dirt blasters
Keep the water jet moving while cleaning.
To avoid causing damage, do not point the
water jet directly at:
R door joints
R brake hoses
R electrical components
R electrical connections
R seals
R drive train, especially not at the
intermediate bearing of the propeller
shaft
R rear view camera (camera lens and
microphone opening on the bottom)
Keep a minimum distance of
1.6 ft(50 cm).
Cleaning the engine !
Water must not enter intake or ventilation
openings. When cleaning with high
pressure water or steam cleaners, the spray must not be aimed directly at
electrical components or the terminals of
electrical lines.
Preserve the engine after the engine has
been cleaned. Protect the belt drive system
from exposure to the preservative agent.
Also observe the information in the section
"Powerw asher" (Y page 257).
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces .You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop.
X Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades. Care
257Maintenance and care Z

!
Do not fold the windshield wipers away
from the windshield unless the hood is
closed. Otherwise, you could damage the
hood.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
Before cleaning the windshield
X Turn the key to position 0in the ignition
lock or remove it.
X Fold the windshield wiper arms away from
the windshield until you feel them engage.
Before switching the ignition on again, fold
the windshield wipers back into position.
Cleaning the windows
X Cleant he inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
for Sprinter vehicles. Exterior
Cleaning the wheels !
Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and the brake pads/linings, thus drying them.
The vehicle can then be parked.
If you clean the wheels with a power washer,
observe the safety notes for the power
washer (Y page 257). You could otherwise
damage the tires.
Cleaning the wiper blades G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not fold the windshield wipers away
from the windshield unless the hood is
closed. Otherwise, you could damage the
hood.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
X Turn the key to position 0in the ignition
lock or remove it.
X Fold the windshield wiper arms away from
the windshield until you feel them engage.
X Carefully clean the wiper blades with a
damp cloth.
X Fold back the wiper arms before switching
on the ignition.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or 258
CareMaintenance and care

Jump-starting
Important safety notes
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention. G
WARNING
Non-combusted fuel can collect in the
exhaust system and ignite. There is a risk of
fire. Avoid repeated and lengthy starting
attempts.
Do not use a rapid charging device to start
the vehicle. If your vehicle's battery is
discharged, the engine can be jump-started
from another vehicle or from a donor battery
using jumper cables. For this purpose, the
vehicle has a jump-starting connection point
in the engine compartment.
The additional battery in the engine
compartmenti s not suitable for jump-starting
operations. If your vehicle requires jump-
starting, or if you use it to jump-start another
vehicle, use the jump-starting connection
point in the engine compartment.
When jump-starting, observe the following
points:
R The battery is not accessible in all vehicles.
If the other vehicle's battery is not accessible, jump-start the vehicle using a
donor battery or a jump-starting device.
R Do not start the engine if the battery is
frozen. Let the battery thaw first.
R Jump-starting may only be performed from
batteries with a nominal voltage of 12 V.
R Only use jumper cables that have a
sufficient cross-section and insulated
terminal clamps.
R If the battery is fully discharged, attach the
battery of another vehicle for a few minutes
before attempting to start. This charges the
empty battery a little.
R Make sure that the two vehicles do not
touch.
Make sure that:
R the jumper cables are not damaged.
R bare parts of the terminal clamps do not
come into contact with other metal parts
while the jumper cables are connected to
the battery.
R the jumper cables cannot come into
contact with parts such as the V-belt pulley
or the fan. These parts move when the
engine is started and while it is running.
i Jumper cables and further information
regarding jump starting can be obtained at
any qualified specialist workshop. Before connecting the jumper cables
On vehicles with a battery main switch, check
whether the battery main switch is switched
on (Y page 132).
X Apply the parking brake.
X Move the selector lever of the automatic
transmission to position P.
X Switch off all electrical consumers, e.g.
audio equipment, blower.
X Turn the key to position 0in the ignition
lock and remove it (Y page 133).
X Open the hood (Y page 240). Jump-starting
267Breakdown assistance Z

Tow-starting and towing away
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longe ravailable if:
R the engine is not running.
R the brake system or the powe rsteering is
malfunctioning.
R there is a malfunctio ninthe voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could
rollover.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 315).
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged. !
Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Ensure that the tow cable is not longer
than legally permitted. Mark the tow
cable in the middle, e.g. with a white
cloth (30 x 30 cm). This will make other
road users aware that the vehicle is being
towed.
R Only secure the tow cable to the towing
eye.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance so that the tow rope does not
sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise
damage the vehicle.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with acrane.
! When towing, pull away slowly and
smoothly .Ifthe tractive power is too high,
the vehicles could be damaged.
Observe the legal requirements for the
relevant country when towing.
It is preferable to have the vehicle
transported on a transporter or trailer instead
of towing it.
The automatic transmission selector lever
must be in the Nposition when towing the
vehicle.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot move the selector lever to position
Non vehicles with automatic transmission.
i Switch off the automatic locking feature
before the vehicle is towed (Y page 69). You
could otherwise lock yourself out of the
vehicle when pushing or towing away the
vehicle. 268
Tow-starting and towing awayBreakdown assistance

Installing/removing the towing eye
The fixture for the fron
ttowing eye is located in the
bumper. Rear towing eye under the bumper, attached to the
chassis
Your vehicle may be equipped with rear
towing eye 0006. If you tow or tow-start a
vehicle, attach the towing device to rear
towing eye 0006.
If your vehicle is equipped with a trailer tow
hitch, attach the towing device to the trailer
tow hitch (Y page 168).
Installing the front towing eye
X Take the towing eye and screwdriver from
the vehicle tool kit (Y page 264).
X Press cover 0005and remove cover 0005from
the opening.
You will see the fixture for the towing eye.
X Screw in the towing eye clockwise to the
stop.
X Insert screwdriver into the towing eye and
tighten it. Removing the front towing eye
X
Remove the screwdriver from the vehicle
tool kit.
X Insert the screwdriver into the towing eye
and turn the screwdriver counter-
clockwise.
X Unscrew the towing eye.
X Insert cover 0005with the lug at the bottom
and press it in at the top until it engages.
X Place the towing eye and screwdriver back
in the vehicle tool kit. Towing in the event of malfunctions
With transmission damage !
Always use new bolts when installing the
propeller shafts.
If the vehicle has transmission damage, have
the propeller shaft removed before towing
away.
In the event of damage to the electrical
system If the battery is defective, the automatic
transmission will be locked in position
P. In
order to be able to shift the automatic
transmission to position N, you must provide
power to the vehicle's 12 Velectrical system
in the same way as when jump-starting
(Y page 267).
Have the vehicle transported on a transporter
or trailer. Towing with the front or rear axle
raised
General notes !
The ignition must be switched off if the
vehicle is being towed with the front or rear
axle raised. Otherwise, ESP ®
may intervene
and damage the brake system. Tow-starting and towing away
269Breakdown assistance Z