engine diagnostic MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

Cornering lamps
Changin gbulbs ................................ 98
Cornering light function
Function/notes ................................ 93
Courtesy lights
Changing bulbs .............................. 101
Cruise control
Activating ....................................... 156
Activatio ncondition s..................... 156
Cruise control leve r....................... 155
Deactivating ................................... 157
Display message ............................ 207
Driving system ............................... 155
Function/notes ............................. 155
Important safety notes ..................155
Problem (malfunction) ...................157
Resuming the stored spee d........... 156
Setting aspeed .............................. 156
Storing and maintaining current
speed ............................................ .156
Cup holders ........................................ 226
Customer Assistance Center (CAC) ...28
Customer Relations Department .......28 D
Dashboard see Cockpit
Data
see Technical data
Daytime running lamp mode
Setting (vehicles without steering-
wheel buttons) ............................... 179
Setting (vehicles with steering
wheel buttons) ............................... 187
Switching on/off (switch) ................91
see Daytime running lamps
Declarations of conformity ................. 25
DEF (Diesel Exhaus tFluid )
Refilling .......................................... 143
Defrosting the windshield ................114
Delaye dswitch-off ............................ 188
Diagnostics connection ......................25
Diesel ................................................. .317
Diesel engine Preglow indicator lamp ..................217Diesel Exhaus
tFluid (DEF)
Display messages (vehicles
without steering wheel buttons) ....195
Display messages (vehicles with
steering wheel buttons) .................204
Exhaust gas aftertreatment .............27
Indicator lamp ................................ 213
Information on consumption ..........321
Level indicator ............................... 178
Notes ............................................. 320
Ranges ............................................. 27
Storage .......................................... 320
Tank content .................................. 321
Diesel particle filter
Short-distance driving ....................149
Digital speedometer
Setting the unit (vehicle swith
steerin gwheel buttons) .................185
Digital speedometer and odometer
Operating safety .............................. 25
Display
Display messages ..........................192
Outside temperature (vehicles
with steering wheel buttons) .........182
Outside temperature display
(vehicles without steering wheel
buttons) ......................................... 178
Standard display (vehicles
without steering wheel buttons) ....178
Standard display (vehicles with
steering wheel buttons) .................182
see Warning and indicator lamps
Display messages
Calling up the message memory ....193
Driving systems ............................. 207
Engine ............................................ 204
Important safety notes ..................192
Lights ............................................ .201
Safety systems .............................. 197
SmartKey ....................................... 209
Tires ............................................... 207
Vehicle .......................................... .208
Distance recorder ............................. 182
see Trip odometer
Door lock
see Centra llocking 8
Index

M
M+S tires ............................................ 276
Maintenance ...................................... 248
Malfunctions Message memory (on-board
computer) ...................................... 193
Maximum speed
Speed limitation ............................ .149
Menu (vehicles with steering
wheel buttons)
Audi o............................................. 182
Operation ....................................... 181
Settings ......................................... 183
Telephone ...................................... 190
Message
see Display message
Message memory (on-board
computer) .......................................... 193
Mirrors Exterior mirrors ................................ 86
Rear-view mirror .............................. 86
Mobile phone
Important safety notes ..................228
Pre-installation ............................... 229
Type approval/frequency ..............314
Mounting wheels
Lowering the vehicle ......................307
Mounting anew wheel ................... 306
Preparing the vehicle .....................303
Raising the vehicle .........................304
Removing and mounting the spare
wheel ............................................. 309
Removing awheel .......................... 306
Securing the vehicle against
rolling away ................................... 303N
Notes on breaking-in anew
vehicle ................................................ 132O
Occupant safety Air bag s........................................... 44
Childre ninthe vehicle ..................... 50Important safety notes
....................42
Seat belts ........................................ 47
Odometer
Display (vehicles without steering
wheel buttons) ............................... 178
Display (vehicles with steering
wheel buttons) ............................... 182
see Trip odometer
Off-road driving
Checklist after driving off-roa d...... 154
Important safety notes ..................153
Rules for driving off-road ...............153
Oil
see Engine oil
On-board computer
Display message ............................ 192
On-board computer (vehicles
without steering wheel buttons)
Display message ............................ 192
General notes ................................ 178
Setting the clock ............................ 179
Standard displa y............................ 178
On-board computer (vehicles with
steering wheel buttons) Audi omenu ................................... 182
Display message ............................ 180
Menu overview .............................. 181
Operating ...................................... .180
Operation menu ............................. 181
Settings menu ............................... 183
Standard displa y............................ 182
Telephone menu ............................ 190
Trip computer menu ......................189
Operating safety
Attachments, bodies, equipment
and conversions ............................... 27
Correct use ...................................... 26
Declaratio nofconformity ................ 25
Diagnostics connection ...................25
Digital speedometer and
odometer ......................................... 25
Important safety note ......................24
Limited Warranty ............................. 29
Modifying engine output ..................25
Qualified specialist workshop ..........26
Radiator cover ................................. 28
Vehicle registratio n.......................... 23
Warning note sticker ........................26 Index
13

is not visible fro
mthe outside. Components
that have been damaged in this way can
unexpectedly fail or no longer be able to
assimilate the loads occurring in the event of
an accident. If the underbody paneling is
damaged, flammable material, such as
leaves, grass or twigs, could collect between
the underbody and underbody paneling.
These materials could ignite if they remain in
contact with hot components of the exhaust
system for an extended period. Have the
vehicle checked and repaired immediately at
a qualified specialist workshop. If you
become aware when continuing the journey
that driving safety has been effected, stop as
soon as possible in accordance with the
traffic conditions. In such cases, consult a
qualified specialist workshop. Adapt your
driving style to the off-road driving conditions.
Drive carefully. Have any vehicle damage
rectified at a qualified specialist workshop as
soon as possible. Declaration of conformity
Radio-based vehicle components USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2. These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: 1) These devices
may not cause harmful interference, and 2)
These devices must accept any interference
received, including interference that may
cause undesired operation of the device". Digital speedometer and odometer
Do not modify the vehicle's electronically
stored odometer by tampering with the
electronics.
If you sell your vehicle, inform the buyera bout
any changes to the total distance reading, for
example after replacing the speedometer.
Failure to do so may constitute a punishable
offense under national legislation. Changing the engine power output
! Increases in engine power can:
R change the emission values
R cause malfunctions
R cause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
Any tampering with the engine management
system in order to increase the engine power
output will lead to the loss of the New Vehicle
Limited Warranty and other warranty
entitlements.
If you sell the vehicle, infor mthe purchaser
about the changes to the engine power
output of the vehicle. If you do not inform the
buyer, this may constitute a punishable
offense under national legislation. Diagnostics connections
All diagnostics connections are only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle. Introduction
25 Z

G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficien tclearance for the pedals. Do not use
loose floormats.
! If the engine is switched off and a device
which is connected to the on-board
diagnostics connection is being used, the
battery may discharge.
Connecting equipmen tto the diagnostics
connections can lead to emissions
monitoring information being reset. The
possible outcome may be that the vehicle no
longer fulfills the emissions laws and
regulations. This may be acriminal offense or
breach of road traffic regulations in certain
countries. Qualified specialist workshops
An authorized Sprinter Deale ris a qualified
specialist workshop. Aqualified specialist
workshop has the necessary specialist
knowledge, tools and qualifications to
correctly carry out the work required on the
vehicle. This is especially the case for work
relevan tto safety.
Observe the information in the Maintenance
Booklet.
The following work should always be carried
out at qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications as well as installations and
alterations
R work on electronic components For this reason, we recommend an authorized
Sprinter Dealer. Proper use
G
WARNING
Gases and fluids from substances that
constitute a health hazard or react
aggressively can escape even from securely
closed containers. When transporting such
substances in the vehicle interior, your ability
to concentrate or your health could be
affected during the journey. Malfunctions,
short circuits or electrical componen tsystem
failures may also result .There is a risk of an
accident and fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These include:
R solvents
R fuel
R oils and greases
R cleaning agents
R acids
There are various warning stickers affixed to
your vehicle. If you remove warning stickers,
others may fail to recognize the dangers.
Leave the warning stickers in their original
position.
Observe the following information when
operating your vehicle:
R the safety information in these instructions
R the “Technical data“ section in this
Operator's Manual
R traffic rules and regulations
R motor vehicle laws and safety standards 26
Introduction

Further information can be obtained at any
authorized Sprinter Dealer.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter
driving, is not permitted
.Do not cover up the
radiator. Do not use thermal mats, insect
protection covers or anything similar.
Otherwise, the values of the diagnostic
system may be affected. Some of these
values are legally prescribed and must always
be correct.
Information on the cargo compartment
floor !
The wooden or plastic cargo area floor
fitted at the factory is an integral
component of the vehicle structure. The
vehicle body could be damaged if you have
the load area floor removed. This then
affects the securing of loads and the
maximum loading capacity of the lashing
points is no longer guaranteed.
Therefore, do not have the load area floor
removed.
Sprinter body/equipment mounting
directives G
WARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function
properly any more and/or jeopardize the
operational safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist
workshop.
If you intend to make modifications to your
vehicle, we strongly recommend that you
contact the distributor named on the inside
of the front cover. There you will receive all the necessary information and a charge may
be levied.
You alone accept the responsibility if body
manufacturers or dealers make modifications
that affect the final certification of the engine,
the vehicle or the equipment. This also
applies to the identification and
documentation of modifications to the
affected vehicle components.
You are responsible for certification and
confirmation that:
R all the applicable standards and regulations
that are affected by the vehicle
modification are met
R the modified vehicle fulfills the vehicle
safety standards and emissions laws and
regulations
R the modifications or installation of
accessories does not affect the safety of
the vehicle.
We are not responsible for the final
certification, product liability or warranty
claims which result from the modifications.
This applies to:
R the modified components, assemblies or
systems
R any resulting noncompliance with any of
the emissions laws and regulations or the
motor vehicle safety standards
R any consequences arising from the
changes that make the vehicle less safe or
even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability. Problems with your vehicle
If you should experience aproble mwith your
vehicle, particularly one that you believe may
affec tits safe operation, we urge you to
contact an authorized Sprinter Dealer
immediately to have the problem diagnosed
and rectified. 28
Introduction

Problems with the engine
Problem Possible causes/consequences and
0004 Solutions
The engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X
Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the fuel gage is at
0. The fuel tank has been run dry.
X
Refuel the vehicle.
If you drive until the fuel tank is completely empty, air may get into
the fuel system. If the engine does not start after refueling, bleed
the fuel system as follows:
X Turn the key to position 2in the ignition for approximately
10 seconds.
X Start the engine continuously for a maximum of 60 seconds.
If the engine does not start:
X Wait approximately 2minutes.
X Start the engine continuously for a maximum of 60 seconds
again.
X If the engine still fails start, do not continue trying to start it.
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor
cannot be heard. The
yellow
0018engine
diagnostic lamp and
the yellow 0009DEF
indicator lamp 1
light
up. The exhaust gas aftertreatmen
tis faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
The engine management prevents the engine from starting.
This malfunction or defect can damage the exhaust gas
aftertreatment.
X Observe the messages in the display:
R on vehicles without steering-wheel buttons (Y page 195)
R on vehicles with steering-wheel buttons (Y page 204) and
(Y page 204). The engine does not
start.
The starter motor
cannot be heard. The battery isolating switch is switched off.
X
Switch on the power supply (Y page 132).1
Only vehicles without steering-wheel buttons. Driving
137Driving and parking Z

Driving in winter
General notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do no tshift down for additional engine
braking on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop in good time at the onset
of winter.
i Do not cover the radiator, e.g. with a
winter cover. The measurements of the on-
board diagnostic system may otherwise
return inaccurate values. Some of these
values are legally prescribed and must
therefore always be exact.
Observe the notes in the "Winter operation"
section (Y page 276).
Driving with summer tires Observe the notes in the "Winter operation"
section (Y page 276). Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface. G
WARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N.P rolonged rolling of the wheels, e.g.
when being towed, will result in
transmission damage.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to neutral position
N.
X Try to maintai ncontrol of the vehicle using
corrective steering.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and
braking maneuvers. Do not use cruise
control.
You can find further information on winter
tires and snow chains in the "Wheels and
tires" section (Y page 276).152
Driving tipsDriving and parking

Problem Possible causes/consequences and
0004 Solutions
0014
The red coolant
warning lamp is
lit while the
engine is
running. The coolant temperature is too high.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Consult a qualified specialist workshop. 0014
The red coolant
warning lamp is
lit while the
engine is
running. The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads,
the coolant warning lamp may come on when the ignition is
switched on or the engine is restarted. Such loads can be, for
example, driving in mountainous terrain or driving with a trailer.
X
Run the engine for approximately 1minute at idling speed.
X Consult a qualified specialist workshop if the display message
continues to be shown. 0016
0006
The yellow
reserve fuel
warning lamp is
on. At the same
time
0 appears
in the fuel tank
conten tdisplay
while the engine
is running,
although there is
fuel in the fuel
tank The fuel filler cap is not closed.
X
Close the fuel filler cap.
You will hear a clic kwhen the fuel filler cap is closed fully.
X If the malfunction continues to be displayed, have it rectified
immediately at a qualified specialist workshop. 0018
The yellow
engine
diagnostic
indicator lamp is
lit up or flashes
while the engine
is running. You have used up all fuel in the tank.
The engine is running in emergency mode.
X
Refuel at the nearest gas station (Y page 142).
X Bleed the fuel system (Y page 137).
X Start the engine three to four times in succession after refueling.
Emergency running mode will be canceled. The vehicle does not
need to be checked. 216
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
0018
The yellow
engine
diagnostic
indicator lamp is
lit up or flashes
while the engine
is running. The injection control is malfunctioning.
The engine is running in emergency mode.
Engine power output may be reduced.
X
Have the vehicle checked at a qualified specialist workshop as
soon as possible.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe the legal requirements. 0018
The yellow
check engine
indicator lamp is
lit while the
engine is
running. The exhaust gas aftertreatment is malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
After the first message and under normal operating conditions,
you can drive on for up to approximately 500 mi (800 km). Then
a warning tone sequence sounds and the engine can only be
started another 16 times.
X
Observe the messages in the display.
X Have the exhaust gas aftertreatment checked immediately at a
qualified specialist workshop.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe the legal requirements. 000D
If you turn the
key to
position 2in the
ignition lock, the
yellow preglow
indicator lamp
remains lit for
approximately
one minute. Or
the yellow
preglow
indicator lamp
lights up for
approximately
one minute while
the engine is
running. At extremely low temperatures, the engine may not start.
There is a malfunction in the preglow system.
X
Have any malfunction rectified at a qualified specialist
workshop. Indicator and warning lamps in the instrument cluster
217On-board computer and displays Z