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[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2019, Model line: SPRINTER, Model: MERCEDES-BENZ SPRINTER 2019Pages: 354, PDF Size: 6.15 MB
Page 245 of 354

R
vehicles with a gasoline engine: only per‐
fo rm starting assis tance when the engine and
ex haust sy stem are cold #
Vehicles with a battery main switch: check
whe ther the battery main switch is switched
on (/ page114). #
Secu retheve hicle using the parking brake. #
Vehicles with automatic transmission:
shift the transmission toposition 005D. #
Switch off the ignition and all electrical con‐
sumers. #
Open the hood (/ page 202). Example: jump-s
tart connection point
% Right-hand-drive
vehicles: the jump-s tart
connection points may be on the opposite
side. #
Remo vethe co ver from the positive term inal
on the donor batter y. #
First, connect the positive term inal clamp of
th e jumper cables/charging cables tothe
positive term inal of theot her vehicle's bat‐
te ry. #
With positive term inal clamp 2ofthe
jumper cable, slide there d pr otective cap on
jump-s tart connection point 1back with a
clockwise turn. #
Connect the positive term inal clamp tothe
positive term inal of jump-s tart connection
point 1. #
During starting assistance: start the engine
of the donor vehicle and let it run at idle
speed. #
Connect the negative term inal of the donor
battery tothe ground point of your ow nve hi‐ cle with
the jumper cable/charging cable.
Begin with the donor batter y. #
During starting assistance: start the engine
on your ow nve hicle. #
When charging: start thech arging process. #
During starting assistance: letthe engine
ru nfo r a few minutes. #
During starting assistance: before discon‐
necting the jumper cable, switch on an elec‐
trical consumer on your ow nve hicle, e.g. the
re ar wind owheater or lighting.
When thest arting assis tance/charging process is
comple te: #
First,re mo vethe jumper cables/charging
cables from the ground point and negative
te rm inal of theot her vehicle's batter y,then
from the positive term inal of jump-s tart con‐
nection point 1and the positive term inal of
th eot her vehicle's batter y.Each time, begin
at the contacts on your ow nve hicle.
The red pr otective cap springs back toits ini‐
tial position when positive term inal clamp 2
is disconnected from jump-s tart connection
point 1.
Fu rther information can be obtained at a qualified
specialist workshop. Installing/removing
thefloor co vering (vehi‐
cles with rear wheel drive) &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardizes the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Ensure floor mats and carpets cannot
slip and pr ovide suf ficient room forthe
pedals. #
Do not lay multiple floor mats or carpets
on top of one ano ther. Breakdown assis
tance 221
Page 249 of 354

Pe
rm issible towing me thods Bo
th axles on the
gr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with auto‐
matic transmission and
re ar wheel drive Ye
s, no fur ther than
31 miles (50 km) at
31 mp h (50 km/h) Ye
s, no fur ther than
31 miles (50 km) at
31 mp h (50 km/h) Ye
s, if thesteering
wheel is fixe d in the
center position wi th a
st eering wheel lock
Ve hicles with all-wheel
drive Ye
s, no fur ther than
31 miles (50 km) at
31 mp h (50 km/h) No
NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing away theve hicle with bo thaxles on
th egr ound #
Obser vethe no tes on permissible towing
me thods (/ page 224). #
Make sure that the battery is connected and
ch arge d.
When the battery is dischar ged, thefo llowing sit‐
uations occur:
R The engine cannot be star ted.
R It is not possible torelease or apply the elec‐
tric parking brake.
R Vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position 005Cor005D.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when towing
at exc essively high speeds or over long dis‐
ta nces. #
Atowing speed of 30 mph (50 km/h)
must not be exceeded. #
Atowing distance of 30 miles (50 km)
must not be exceeded. %
Ve
hicles with automatic transmission
and rear wheel drive: ifth ere is a malfunc‐
tion, the automatic transmission may be
loc ked in position 005D. If
th e automatic transmission cann otbe shif‐
te dto position 005C, transport theve hicle
(/ page 227). A towing vehicle with lifting
equipment is requ ired forve hicle transport. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass of your vehicle, thefo llowing situations
can occur:
R The towing eye may become de tach ed.
R The vehicle/trailer combination may
swer veoreve nove rturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle needs tobe towe d or tow star ted, its
we ight should not be greaterth at the permissible
gross mass of theto wing vehicle. #
Information on theve hicle's permissible gross
mass can be found on theve hicle identifica‐
tion plate . #
Vehicles with automatic transmission: do
not open the driver's or front-passen ger door,
as the automatic transmission will automati‐
cally shift toposition 005D. #
Installth eto wing eye (/ page 227). #
Secure theto wing device. Breakdown assis
tance 225
Page 250 of 354

*
NO
TEDama gedue toincor rect connec‐
tion #
Only connect theto w rope or tow bar to
th eto wing eyes. %
Yo
u can also secure theto wing device tothe
trailer hitch.
* NO
TEDama geand risk of accident when
to wing with a tow rope There is a
risk of an accident if you do not
obse rve saf ety and pr otective measures when
to wing using a tow rope.
Obser vethefo llowing points when towing
with a tow rope: #
Secure theto w rope on the same side
on bo thvehicles, if possible. #
Make sure theto w rope does not
exc eed the legally prescribed length. #
Mark theto w rope in the middle, e.g.
with a white clo th(30 x 30 cm). This
makes other road users aware that a
ve hicle is being towe d. #
Obser vethe brake lamps of theto wing
ve hicle while driving. Alw ays maintain a
dis tance that ensures theto w rope does
not sag. #
Do not use steel cables or chains to tow
yo ur vehicle. Otherwise, you could dam‐
age theve hicle. #
Deactivate automatic locking (/ page 45).#
Do not activate the HOLD function. #
Deactivate theto w- aw ay alarm (/ page57). #
Deacti vate Active Brake Assi st (/ page 141). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
005C. #
Release the parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning. R
the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signifi‐
cantly more ef fort may be requ ired tosteer
and brake than is normally required. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexc essive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. To
wing a vehicle with the front or rear axle
ra ised *
NO
TEDama gewhen the ignition is
switched on If
yo u lea vethe ignition switched on when
to wing theve hicle with the front or rear axle
ra ised, ESP ®
actuation can damage the brake
sy stem. #
The ignition must be switched off. *
NO
TEDama gedue toincor rect remo val
or ins tallation of the propeller shafts When ins
talling the propeller shafts, they can
be damaged if you do not use new sc rews.
Alw ays use new scr ews when ins talling the
propeller shafts.
Only ha vethe propeller shafts ins talled or
re mo vedby qualified, skilled personnel. %
If
th e front axle is damaged, raise theve hicle
at the front axle and if there ar axle is dam‐
aged, raise theve hicle at there ar axle.
% Ve
hicles with automatic transmission
and rear wheel drive: ifth ere is a malfunc‐
tion, the automatic transmission may be
loc ked in position 005D.
If th e automatic transmission cann otbe shif‐
te dto position 005C, transport theve hicle
(/ page 227). A towing vehicle with lifting
equipment is requ ired forve hicle transport. 226
Breakdown assis tance
Page 251 of 354

#
Obser vethe no tes on permissible towing
me thods (/ page 224). #
The propeller shafts tothe drive axles must
be remo ved if the maximum permissible tow‐
ing dis tance is exceeded. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
005C. #
Release the parking brake. #
Switch off the ignition. Loading
theve hicle for transport #
Obser vethe no tes on towing away
( / page 225) (/ page 226). #
Connect theto w bar totheto wing eyeto load
th eve hicle. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
005C.
% Ve
hicles with automatic transmission: in
th eeve nt of damage tothe electrics, the
automatic transmission may be loc ked in
position 005D.Toshift toposition 005C, provide
th e on-board electrical sy stem with po wer
( / page 219). #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
005D. #
Use the parking brake tosecure theve hicle
against rolling away. #
Only secure theve hicle bythe wheels.
Ve hicles with all-wheel drive/vehicles with
automatic transmission #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle. *
NO
TEDama getothe driv etra in due to
incor rect positioning #
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. *
NO
TEVehicle damage due toimproper
loading An all-wheel drive
vehicle may be damaged if
it is tilted, pushed or mo ved while being loa‐
ded using a hydraulic platform. #
When loading a vehicle with all-wheel
drive, theve hicle should only be mo ved
and positioned byits own po wer. #
The vehicle and the sur face it is posi‐
tioned on should no longer be mo ved
when theke y is remo ved or if the door
is open. To
wing eyesto rage location The
towing eye is located in theve hicle tool kit in
th e front-passen gerfo ot we ll (/ page 229). Installing/removing
theto wing eye Ins
talling and removing the front towing eye #
Toinstall the front towing eye: press the
to p of the co ver and remo vethe co ver. #
Screw intowing eye1clockwise tothestop
and tighten. #
Toremo vethe front towing eye: unsc rew
to wing eye1 counter-clockwise. #
Insert the co ver with theta bs at theto p and
push in at the bottom until the co ver engages. Breakdown assi
stance 227
Page 253 of 354

R
the ignition is switched off
The fuses are located in various fuse bo xes:
R fuse box in the front-passenger foot we ll
(/ page 229)
R fuse box in the seat base of the driver's seat
(/ page 229) Opening
the fuse box in the seat base of the
dr iver's seat #
Toopen: press down and unclip fasteners 1
on the co ver. #
Remo vethe co ver. #
Toclose: pressthe co verfirm ly in tothe seat
base until fasteners 1clip in. Opening
the fuse box in the front-passenger
fo ot we ll #
Unlocking andremoving thestow age com‐
partment co ver in the front-passenger foot‐
we ll (/ page 229). #
Remo veinsert 1with theve hicle tool kit. Ve
hicle tool kit Information on
theve hicle tool kit The
vehicle tool kit is located in thestow age com‐
partment in thefo ot we ll on the front-passenger
side (/ page 229).
The vehicle tool kit contains:
R ato wing eye
R a scr ewdriver with Torx, Phillips and slotted
bits
The vehicle tool kit may also contain thefo llow‐
ing, forex ample:
R an open-end wrench
R a wheel wrench Un
locking and removing the stow age com‐
partment co ver Breakdown assis
tance 229
Page 254 of 354

#
Remo vetheru bber mat from the front-
passenger foot we ll. #
Tounlo ck:turn thequ ick- re lease fastener 1
counter-clockwise toposition 0047. #
Slightly raise and pull out the co ver.
Inserting and locking the co ver #
Slide in the co ver and press it down wards. #
Press down thequ ick- re lease fastener 1
until it engages. #
Tolock: turnthequ ick- re lease fastener 1
clockwise toposition 0048. Re
moving the vehicle tool kit #
Remo vetheve hicle tool kit from stowage
compartment 1. Hyd
raulic jack Information on
thehy draulic jack The
hydraulic jack is located in side compartment
1 abo vethe co-driver door step.
The jack has a maximum weight of 16.5 lbs
(7.5 kg) depe nding on theve hicle's equipment.
Yo u will find the maximum load capacity of the
jack stated on the adhesive label attached tothe
jac k.Ifth ere is a malfunction, please contact a
qu alified specialist workshop.
Jack maintenance:
R Clean and grease all moving parts af ter use.
R Extend and retract the pis tons ful lyeve rysix
months. Re
moving the pump le verro d and the jack Re
quirements:
R The co-driver door is open. #
Toopen: press down and unclip fasteners 1
on the co ver. #
Remo vethe co ver. #
Pull out the holder comple tely and place it on
th estep. 230
Breakdown assis tance
Page 276 of 354

Only position
the jack on the jack support points
intended forth is purpose. You could otherwise
damage theve hicle.
Impor tant no tes on using the jack:
R Only use theve hicle-specific jack that has
been tested and appr ovedby Mercedes-Benz
to raise theve hicle. If the jack is used incor‐
re ctly, it could tip over while theve hicle is
ra ised.
R The jack is designed only toraise theve hicle
fo r a short time while a wheel is being
ch anged and is not suitable for car rying out
maintenance workunder theve hicle.
R Avoid changing a wheel on uphill and downhill
slopes.
R The jack must be placed on a firm ,fl at and
non-slip sur face. If necessar y,use a lar ge,
fl at, load bearing and non-slip unde rlay.
R The base of the jack is positioned vertically
under the jack support point.
Saf ety instructions while theve hicle is raised:
R Do not put your hands or feet under theve hi‐
cle.
R Do not lie underneath theve hicle.
R Do not start the engine and do not release
th e parking brake.
R Do not open or close any doors.
Ve hicles with rear wheel drive Jack
support points
Only use the middle rod and the pump le verrod
with the largest diame terfo rth e jack as a lug
wrench extension. Only inse rtthe middle rod on
th e lug wrench, and alw ays as far as it will go.
Otherwise, thero ds could bend and deform so much
that they can no longer be used as pu mp
le ve rs forth e jac k. #
Toprepare the hydraulic jack: insertthe
th ird rod of pump le ver1 forth e jack into
th e lug wrench extension. #
Close pressure release scr ew3. #
Todo this, use theflattened section on pump
le ve r1 toturn pressure release scr ew3
clockwise tothestop.
% Do not turn pressure
release scr ew3 more
th an one or two full turns. Hydraulic fluid
could otherwise escape. #
Insert pump le ver1 with the largest rod into
th ere cess on the jack and secure byturning
it clo ckwise. #
Place the jack vertically beneath the jack sup‐
port points described belo w. Jack support point, front axle252
Wheels and tires
Page 277 of 354

Jack support point,
rear axle (e xamp le:chassis
up to3.5 t) Jack
support point, rear axle (e xamp le: Cargo
Va n and Passenger Van up to4.0 t) Jack
support point, rear axle (vehicles 5.0 t) #
Place the jack beneath the jack support
point. #
Vehicles with all-wheel drive: turn jack
spindle 2counter-clockwise as far as it will
go. #
Raise theve hicle until the tire is raised a max‐
imum of 1.2 in (3 cm) off the ground. #
Loosen and remo vethe wheel (/ page 253). Re
moving a wheel Re
quirements:
R The vehicle is raised (/ page 251).
When changing a wheel, avoid applying any
fo rc eto the brake discs since this could
impair the le vel of com fort when braking.
* NO
TEDama getothre ading from dirt on
wheel bolts #
Do not place wheel bolts in sand or on a
dirty sur face. #
Unscr ewthe wheel bolts or nuts with the
wheel nut wrench. #
On front wheels with wheel nuts, remo vethe
wheel nut co ver. #
Remo vethe wheel. Installing a new wheel
Re
quirements:
R The wheel is remo ved (/ page 253). &
WARNING Risk of accident from losing a
wheel
Oiled, greased or damaged wheel bolt/wheel
nut thre ads or wheel hub/wheel mounting
bolt thre ads can cause the wheel bolts/wheel
nuts tocome loose.
As a result, you could lose a wheel while driv‐
ing. #
Never oil or grease theth re ads. #
Intheeve nt of damage totheth re ads,
con tact a qualified specialist workshop
immediatel y. #
Have the damaged wheel bolts or dam‐
aged hub thre ads replaced. #
Do not continue driving. Wheels and tires
253
Page 279 of 354

#
Place the jack toone side. #
Pull thero d with the smallest diame ter off the
pump le ver.
The shor tened pu mpleve r ser ves as a lug
wrench extension. #
Starting with the middle rod, slide the lug
wrench extension as far as it will go onto the
lug wrench. #
Tighten the wheel bolts or nuts evenly in the
sequence indicated (1 to6 ).
Specified tightening torque:
R Steel wheel bolts: 177 lb-ft (240 Nm)
R Wheel nuts: 133 lb-f t(180 Nm)
R Alloy wheel bolts: 133 lb-f t(180 Nm) #
Push the pis ton on thehy draulic jack in again
and close the pressure release scr ew. #
Vehicles with all-wheel drive: turnthe jack
spindle clockwise as far as it will go.
% Yo
u can now ins tallth e hub caps on steel
wheels with wheel bolts. The ins tallation pro‐
cedure depends on whe ther the hub cap acts
as a trim that co vers the whole wheel, or just
co vers the center. #
Wheel with hub cap: position the opening for
th e tire valve in the hub cap overth e tire
va lve. #
Push the edge of the hub cap onto the wheel
ri m with bo thhands until it engages into
place. Make sure the hub cap retaining
cat ches engage on thesteel wheel. #
Wheel with central hub cap: positionthe
re taining lugs of the cent ral hub cap overthe
wheel bolts. #
Hitthe middle of the hub cap toengage it on
th e wheel. #
Secure thefa ulty wheel in the spare wheel
brac ket. #
Vehicles with Super Single tires: transport
th e defective rear wheel in the load area. The
re ar wheel is too lar geforth e spare wheel
brac ket. #
Check the tire pressure of the newly ins talled
wheel and adjust it if necessar y. #
Retighten the wheel bolts or wheel nuts tothe
specified tightening torque af terth eve hicle
has been driven 31miles (50 km). #
When using a wheel or spare wheel with a
new or newly painted wheel rim, ha vethe
wheel bolts or nuts retightened af ter appro x‐
ima tely 620 miles (1,000 km) to3,10 0 miles
(5,000 km).
% Ve
hicles with the tire pressure monitor
sy stem: all ins talled wheels must be equip‐
ped with functioning sensors.
Make sure toobser vethefo llowing fur ther rela‐
te d subject:
R Notes on tire pressure (/ page 234) Spare wheel
Note
s onthe spa rewheel &
WARNING Risk of accident caused by
incor rect wheel and tire dimensions
Wheel and tire dimensions as well as the type
of tire may vary between the spare wheel and
th e wheel tobe replaced. When the spare
wheel is ins talled, driving characteristics may
be se verely af fected.
To prev ent hazardous situations: #
Adapt your driving style according lyand
drive carefull y. #
Never ins tall more than one spare wheel
th at dif fers from the wheel tobe
re placed. #
Only use the spare wheel that dif fers
from the wheel tobe replaced for a
short time. #
Do not switch off ESP ®
. #
Have the spare wheel of a dif fere nt size
re placed at the nearest qualified spe‐
cialist workshop. The wheel and tire Wheels and tires
255
Page 281 of 354

#
Place a scr ewdriver into recesses 2and
th en pry off co vers 1 . #
Using the lug wrench from theve hicle tool kit,
unscr ewthe now visible bolts counter-clock‐
wise byappr oximately 20 turns. #
Slightly raise spare wheel car rier 4 and
unhook left-hand saf ety hook 3. #
Assemble the pump le verfo rth e jack and
slide it into slee ve5 ontheright-hand side
of spare wheel car rier 4. #
Raise spare wheel car rier 4 with the pump
le ve r and unhook right-hand saf ety hook 3. #
Slowly lo wer spare wheel car rier 4 tothe
ground. #
Lift spare wheel car rier 4 slightly and pull
th e pump le ver out of the slee ve. #
Use the pump le verto lift the spare wheel
be yond there ar edge of spare wheel car rier
4. #
Carefully remo vethe spare wheel from spare
wheel car rier 4. The spare wheel is heavy.
When the spare wheel is remo ved, the center
of gr avity changes due tothe heavy weight of
th e wheel. The spare wheel may slip down or
tip ove r.
Ve hicles with rear wheel drive: installing the
spare wheel (Cargo Van/Passenger Van) #
Carefully place the spare wheel onto spare
wheel car rier 4. The spare wheel is heavy.
When you place the spare wheel onto spare
wheel car rier 4, the center of gravity
ch anges due tothewe ight of the wheel. The
spare wheel may slip down or tip over. #
Slide the pump le verfo rth e jack into slee ve
5 on spare wheel car rier 4. #
Raise spare wheel car rier 4 with the pump
le ve r and attach right-hand saf ety hook 3. #
Slight lyraise spare wheel car rier 4 and
attach left-hand saf ety hook 3. #
Pull the pump le ver out of slee ve5 . #
Using the lug wrench, tighten saf ety hook
bolts 3byturning them clockwise. #
Replace and engage co vers 1 . #
Close there ar-end doors. Ve
hicles with rear wheel drive: removing the
spare wheel (vehicle with lo weredch assis) Bolt co
vers forth e saf ety hoo ks(exa mp le: Cargo
Va n) #
Open there ar-end doors. Wheels and tires
257