Ram 2500 2020 Owner's Manual

SERVICING AND MAINTENANCE389
Change automatic transmission
fluid (AS69RC transmission
only). X
XXX
Change automatic transmission
fluid and sump filter (AS69RC
transmission only). X
X
Change automatic transmission
fluid and filter(s) if using your
vehicle for any of the following:
police, fleet, or frequent trailer
towing (68RFE transmission
only). X
X
Change automatic transmission
fluid and filter(s). X
Replace Crankcase Ventilation
Filter (CCV). X
X
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
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390SERVICING AND MAINTENANCE
(Continued)
Inspection and service should also be performed anytime a malfunction is observed or suspected. Retain all receipts. Flush and replace power
steering fluid.
X
Flush and replace engine
coolant. *** X
1. Under no circumstances should oil change intervals exceed 15,000 miles (24,000 km) or 12 months or 500 Hours, whichever comes first.
2. Under no circumstances should the air cleaner filter element exceed 30,000 miles (48,000 km) or 24 months, whichever comes first.
3. Inspect the front and rear axle surfaces every 20,000 miles (32,000 km). If gear oil leakage is suspected, check the fluid level. If using your vehicle for police, taxi,
fleet, off-road or frequent trailer towing change the axle fluid every 20,000 miles (32,000 km).
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
WARNING!
You can be badly injured working on or
around a motor vehicle. Do only service
work for which you have the knowledge and
the right equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.Failure to properly inspect and maintain
your vehicle could result in a component
malfunction and effect vehicle handling
and performance. This could cause an acci -
dent.
WARNING! (Continued)CAUTION!
***The manufacturer highly recommends
that all cooling system service, maintenance,
and repairs be performed by your local
authorized dealer.

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SERVICING AND MAINTENANCE391
ENGINE COMPARTMENT
6.4L Engine
1 — Engine Coolant Pressure Cap 6 — Battery
2 — Engine Coolant Reservoir 7 — Washer Fluid Reservoir Cap
3 — Engine Oil Fill 8 — Power Distribution Center (Fuses)
4 — Engine Oil Dipstick 9 — Power Steering Fluid Reservoir Cap
5 — Brake Fluid Reservoir Cap 10 — Air Cleaner Filter
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392SERVICING AND MAINTENANCE
6.7L Diesel Engine — Six-Speed 68RFE
1 — Battery 7 — Brake Fluid Reservoir Cap
2 — Engine Coolant Reservoir Cap 8 — Battery
3 — Engine Coolant Pressure Reservoir 9 — Power Distribution Center (Fuses)
4 — Automatic Transmission Dipstick 10 — Washer Fluid Reservoir Cap
5 — Engine Oil Fill 11 — Power Steering Fluid Reservoir Cap
6 — Engine Oil Dipstick 12 — Air Cleaner Filter

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SERVICING AND MAINTENANCE393
6.7L Diesel Engine — Six-Speed AS69RC HD
1 — Battery 7 — Brake Fluid Reservoir Cap
2 — Engine Coolant Reservoir Cap 8 — Battery
3 — Engine Coolant Pressure Reservoir 9 — Power Distribution Center (Fuses)
4 — Engine Oil Fill 10 — Washer Fluid Reservoir Cap
5 — Engine Oil Dipstick 11 — Power Steering Fluid Reservoir Cap
6 — Automatic Transmission Dipstick 12 — Air Cleaner Filter
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394SERVICING AND MAINTENANCE
Checking Oil Level — Gas Engine
To ensure proper lubrication of your vehicle's
engine, the engine oil must be maintained at
the correct level. Check the oil level at regular
intervals, such as every fuel stop. The best time
to check the engine oil level is about five
minutes after a fully warmed up engine is shut
off.
Checking the oil while the vehicle is on level
ground will improve the accuracy of the oil level
readings. Always maintain the oil level within
the SAFE zone on the dipstick. Adding one quart
of oil when the reading is at the bottom of the
SAFE zone will result in a reading at the top of
the safe zone on these engines.
Checking Oil Level — Diesel Engine
To ensure proper lubrication of your vehicle's
engine, the engine oil must be maintained at
the correct level. Check the oil level at regular
intervals. The best time to check the oil level is
before starting the engine after it has been parked overnight. When checking oil after oper
-
ating the engine, first ensure the engine is at full
operating temperature, then wait for
30 minutes after engine shutdown to check the
oil.

Engine Oil Dipstick

Checking the oil while the vehicle is on level
ground will improve the accuracy of the oil level
readings. Add oil only when the level on the
dipstick is below the “ADD” mark. The total
capacity from the ADD mark to the Full mark is
2 qts (1.9L). Never operate the engine with oil level below
the “ADD” mark or above the upper “SAFE”
mark.
Adding Washer Fluid
The fluid reservoir is located under the hood
and should be checked for fluid level at regular
intervals. Fill the reservoir with windshield
washer solvent only (not radiator antifreeze).
When refilling the washer fluid reservoir, take
some washer fluid and apply it to a cloth or
towel and wipe the wiper blades clean. This will
help blade performance.
To prevent freeze-up of your windshield washer
system in cold weather, select a solution or
mixture that meets or exceeds the temperature
range of your climate. This rating information
can be found on most washer fluid containers.
CAUTION!
Overfilling or underfilling will cause oil
aeration or loss of oil pressure. This could
damage your engine.
1 — ADD Range
2 — Full Mark
3 — SAFE Range
CAUTION!
Overfilling or underfilling the crankcase will
cause oil aeration or loss of oil pressure. This
could damage your engine.

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SERVICING AND MAINTENANCE395
After the engine has warmed up, operate the
defroster for a few minutes to reduce the possi -
bility of smearing or freezing the fluid on the
cold windshield. Windshield washer solution
used with water as directed on the container,
aids cleaning action, reduces the freezing point
to avoid line clogging, and is not harmful to
paint or trim.
Maintenance-Free Battery
Your vehicle is equipped with a mainte-
nance-free battery. You will never have to add
water, nor is periodic maintenance required.
Pressure Washing
WARNING!
Commercially available windshield washer
solvents are flammable. They could ignite and
burn you. Care must be exercised when filling
or working around the washer solution.
WARNING!
Battery fluid is a corrosive acid solution and
can burn or even blind you. Do not allow
battery fluid to contact your eyes, skin, or
clothing. Do not lean over a battery when
attaching clamps. If acid splashes in eyes
or on skin, flush the area immediately with
large amounts of water. Refer to “Jump
Starting Procedure” in “In Case Of Emer -
gency” for further information.
Battery gas is flammable and explosive.
Keep flame or sparks away from the
battery. Do not use a booster battery or any
other booster source with an output greater
than 12 Volts. Do not allow cable clamps to
touch each other.
Battery posts, terminals, and related acces -
sories contain lead and lead compounds.
Wash hands after handling.
CAUTION!
It is essential when replacing the cables on
the battery that the positive cable is
attached to the positive post and the nega -
tive cable is attached to the negative post.
Battery posts are marked positive (+) and
negative (-) and are identified on the battery
case. Cable clamps should be tight on the
terminal posts and free of corrosion.
If a “fast charger” is used while the battery
is in the vehicle, disconnect both vehicle
battery cables before connecting the
charger to the battery. Do not use a “fast
charger” to provide starting voltage.
CAUTION!
Cleaning the engine compartment with a high
pressure washer is not recommended.
Precautions have been taken to safeguard all
parts and connections however, the
pressures generated by these machines is
such that complete protection against water
ingress cannot be guaranteed.
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396SERVICING AND MAINTENANCE
DEALER SERVICE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:
Intentional tampering with emissions control
systems may void your warranty and could
result in civil penalties being assessed against
you.
Engine Oil
Change Engine Oil — Gas Engine
The oil change indicator system will remind you
that it is time to take your vehicle in for sched -
uled maintenance. Refer to “Scheduled
Servicing” in this chapter for further informa -
tion.
NOTE:
Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Change Engine Oil — Diesel Engine
Refer to the “Scheduled Servicing” for the
proper maintenance intervals.
Engine Oil Selection — Gas Engine
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils that are API Certified and meet the require
-
ments of FCA Material Standard MS-12633.
Engine Oil Selection — Diesel Engine
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API CK-4 certified and meet the require -
ments of FCA US LLC. Use Mopar or an equiva -
lent oil meeting FCA Material Standard
MS-10902. Products meeting Cummins CES
20081 may also be used. The identification of
these engine oils are typically located on the
back of the oil container.
American Petroleum Institute (API) Engine Oil
Identification Symbol — Gas Engine
This symbol means that the oil has
been certified by the American Petro -
leum Institute (API). The manufac -
turer only recommends API Certified
engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30,
5W-30 and 10W-30 engine oils.
WARNING!
You can be badly injured working on or
around a motor vehicle. Only do service work
for which you have the knowledge and the
proper equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.

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SERVICING AND MAINTENANCE397
American Petroleum Institute (API) Engine Oil
Identification Symbol — Diesel Engine
This symbol means that the oil has
been certified by the American Petro -
leum Institute (API). The manufac -
turer only recommends API Certified
engine oils.
Oils with a high ash content may produce
damaging deposits on cylinder head valves
and/or aftertreatment system damage. A
maximum sulfated ash content of 1.00 mass %
is recommended for all oil used in the engine.
The same oil change interval is to be followed
for synthetic oil as for petroleum based oil. Also,
synthetic oil must meet the same performance
specifications as petroleum oil.
Engine Oil Viscosity — Gas Engine
Use Mopar SAE 0W-40 engine oil approved to
FCA Material Standard MS-12633 such as
Pennzoil Ultra equivalent is recommended for
all operating temperatures.
The engine oil filler cap also shows the recom -
mended engine oil viscosity for your engine. For
information on engine oil filler cap location,
refer to the “Engine Compartment” illustration
in this section.
Lubricants which do not have both the engine
oil certification mark and the correct SAE
viscosity grade number should not be used.
Engine Oil Viscosity — Diesel Engine
In ambient temperatures above 0°F (-18°C),
we recommend you use SAE 10W-30 engine oil
such as Mopar, Shell Rotella and Shell Rimula
that meets FCA Material Standard MS-10902
and the API CK-4 engine oil category is required.
Products meeting Cummins CES 20081 may also be used. The identification of these engine
oils is typically located on the back of the oil
container.
In ambient temperatures below 0°F (-18°C), we
recommend you use SAE 5W-40
synthetic
engine oil such as Mopar, Shell Rotella and
Shell Rimula that meets FCA Material Standard
MS-10902 and the API CK-4 engine oil category
is required.
Engine oil not designated by the FCA or
Cummins Material Standards and API CK-4
should not be used, as engine and exhaust
system durability may be compromised. The
CAUTION!
Do not use chemical flushes in your engine oil
as the chemicals can damage your engine.
Such damage is not covered by the New
Vehicle Limited Warranty.
CAUTION!
Do not use chemical flushes in your engine oil
as the chemicals can damage your engine.
Such damage is not covered by the New
Vehicle Limited Warranty.
CAUTION!
Failure to use SAE 5W-40 synthetic engine oil
in ambient temperatures below 0°F (-18°C)
could result in severe engine damage.
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398SERVICING AND MAINTENANCE
engine oil filler cap also shows the recom -
mended engine oil viscosity for your engine. For
information on engine oil filler cap location,
refer to “Engine Compartment” in “Servicing
And Maintenance” for further information.
Synthetic Engine Oils
You may use synthetic engine oils provided the
recommended oil quality requirements are met,
and the recommended maintenance intervals
for oil and filter changes are followed.
Synthetic engine oils which do not have both the
engine oil certification mark and the correct SAE
viscosity grade number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends
against the addition of any additives (other than
leak detection dyes) to the engine oil. Engine oil
is an engineered product and its performance
may be impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used
engine oil and oil filters from your vehicle. Used
oil and oil filters, indiscriminately discarded, can
present a problem to the environment. Contact
an authorized dealer, service station or govern -
mental agency for advice on how and where used oil and oil filters can be safely discarded in
your area.
Engine Oil Filter
The engine oil filter should be replaced with a
new filter at every engine oil change.
Engine Oil Filter Selection
This manufacturer's engines have a full-flow
type disposable oil filter. Use a filter of this type
for replacement. The quality of replacement
filters varies considerably. Only high quality
filters should be used to ensure most efficient
service. Mopar engine oil filters are high quality
oil filters and are recommended.
Engine Air Cleaner Filter
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
NOTE:
Be sure to follow the “Severe Duty Conditions”
maintenance interval if applicable.
Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner
filters varies considerably. Only high quality
filters should be used to ensure most efficient
service. Mopar engine air cleaner filters are a
high quality filter and are recommended.
Engine Air Cleaner Filter Inspection And
Replacement — Gas Engine
Inspect engine air cleaner filter for dirt and or
debris, if you find evidence of either dirt or
debris you should change your air cleaner filter.
WARNING!
The air induction system (air cleaner, hoses,
etc.) can provide a measure of protection in
the case of engine backfire. Do not remove
the air induction system (air cleaner, hoses,
etc.) unless such removal is necessary for
repair or maintenance. Make sure that no
one is near the engine compartment before
starting the vehicle with the air induction
system (air cleaner, hoses, etc.) removed.
Failure to do so can result in serious personal
injury.

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