tow Ram 3500 2019 Service Manual

272 SAFETY
Always follow the directions of the child restraint manu-
facturer when installing your child restraint. Not all child
restraint systems will be installed as described here.
To Install A LATCH-Compatible Child Restraint
If the selected seating position has a Switchable Automatic
Locking Retractor (ALR) seat belt, stow the seat belt,
following the instructions below. See the section “Installing
Child Restraints Using the Vehicle Seat Belt” to check what
type of seat belt each seating position has.
1. Loosen the adjusters on the lower straps and on the tether strap of the child seat so that you can more easily attach
the hooks or connectors to the vehicle anchorages. 2. Place the child seat between the lower anchorages for that
seating position. For some second row seats, you may
need to recline the seat and / or raise the head restraint (if
adjustable) to get a better fit. If the rear seat can be moved
forward and rearward in the vehicle, you may wish to
move it to its rear-most position to make room for the
child seat. You may also move the front seat forward to
allow more room for the child seat.
3. Attach the lower hooks or connectors of the child restraint to the lower anchorages in the selected seating position.
4. If the child restraint has a tether strap, connect it to the top tether anchorage. See the section “Installing Child
Restraints Using the Top Tether Anchorage” for direc -
tions to attach a tether anchor.
5. Tighten all of the straps as you push the child restraint rearward and downward into the seat. Remove slack in
the straps according to the child restraint manufacturer’s
instructions.
6. Test that the child restraint is installed tightly by pulling back and forth on the child seat at the belt path. It should
not move more than 1 inch (25.4 mm) in any direction.
WARNING!
Never use the same lower anchorage to attach more than
one child restraint. Please refer to “To Install A
LATCH-Compatible Child Restraint” for typical
installation instructions.

SAFETY 273
How To Stow An Unused Switchable-ALR (ALR) Seat
Belt:
When using the LATCH attaching system to install a child
restraint, stow all ALR seat belts that are not being used by
other occupants or being used to secure child restraints. An
unused belt could injure a child if they play with it and acci-
dentally lock the seat belt retractor. Before installing a child
restraint using the LATCH system, buckle the seat belt
behind the child restraint and out of the child’s reach. If the
buckled seat belt interferes with the child restraint installa -
tion, instead of buckling it behind the child restraint, route
the seat belt through the child restraint belt path and then
buckle it. Do not lock the seat belt. Remind all children in the
vehicle that the seat belts are not toys and that they should
not play with them.WARNING!
• Improper installation of a child restraint to the LATCH anchorages can lead to failure of the restraint. The child
could be badly injured or killed. Follow the child
restraint manufacturer’s directions exactly when
installing an infant or child restraint.
• Child restraint anchorages are designed to withstand only those loads imposed by correctly-fitted child
restraints. Under no circumstances are they to be used
for adult seat belts, harnesses, or for attaching other
items or equipment to the vehicle.
4

SAFETY 289
Periodic Safety Checks You Should Make Outside
The Vehicle
Tires
Examine tires for excessive tread wear and uneven wear
patterns. Check for stones, nails, glass, or other objects
lodged in the tread or sidewall. Inspect the tread for cuts and
cracks. Inspect sidewalls for cuts, cracks, and bulges. Check
the wheel bolts for tightness. Check the tires (including
spare) for proper cold inflation pressure.
Lights
Have someone observe the operation of brake lights and
exterior lights while you work the controls. Check turn
signal and high beam indicator lights on the instrument
panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight parking for
fuel, coolant, oil, or other fluid leaks. Also, if gasoline fumes
are detected or if fuel, or brake fluid leaks are suspected. The
cause should be located and corrected immediately.
• ALWAYS make sure objects cannot fall or slide into the
driver’s side floor area when the vehicle is moving.
Objects can become trapped under accelerator, brake,
or clutch pedals and could cause a loss of vehicle
control.
• NEVER place any objects under the floor mat (e.g., towels, keys, etc.). These objects could change the posi -
tion of the floor mat and may cause interference with
the accelerator, brake, or clutch pedals.
• If the vehicle carpet has been removed and re-installed, always properly attach carpet to the floor and check the
floor mat fasteners are secure to the vehicle carpet.
Fully depress each pedal to check for interference with
the accelerator, brake, or clutch pedals then re-install
the floor mats.
• It is recommended to only use mild soap and water to clean your floor mats. After cleaning, always check
your floor mat has been properly installed and is
secured to your vehicle using the floor mat fasteners by
lightly pulling mat.
WARNING! (Continued)
4

296 STARTING AND OPERATING
accelerator pedal and the brake pedal, wait 10 to 15 seconds,
then repeat the “Normal Starting” procedure.If the engine has been flooded, it may start to run, but not
have enough power to continue running when the ignition
button/key is released. If this occurs, continue cranking with
the accelerator pedal pushed all the way to the floor. Release
the accelerator pedal and the ignition button/key once the
engine is running smoothly.
If the engine shows no sign of starting after a 10 second
period of engine cranking with the accelerator pedal held to
the floor, wait 10 to 15 seconds, then repeat the “Normal
Starting” procedure.
Cold Weather Operation (Below –22°F Or −30°C)
To ensure reliable starting at these temperatures, use of an
externally powered electric engine block heater (available
from your authorized dealer) is recommended.
After Starting
The idle speed is controlled automatically, and it will
decrease as the engine warms up.
WARNING!
• Never pour fuel or other flammable liquid into the throttle body air inlet opening in an attempt to start the
vehicle. This could result in flash fire causing serious
personal injury.
• Do not attempt to push or tow your vehicle to get it started. Vehicles equipped with an automatic transmis -
sion cannot be started this way. Unburned fuel could
enter the catalytic converter and once the engine has
started, ignite and damage the converter and vehicle.
• If the vehicle has a discharged battery, booster cables may be used to obtain a start from a booster battery or
the battery in another vehicle. This type of start can be
dangerous if done improperly. Refer to “Jump Starting
Procedure” in “In Case Of Emergency” for further
information.
CAUTION!
To prevent damage to the starter, do not crank the engine
for more than 10 seconds at a time. Wait 10 to 15 seconds
before trying again.

STARTING AND OPERATING 297
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and permits
quicker starts in cold weather. Connect the cord to a stan-
dard 110-115 Volt AC electrical outlet with a grounded,
three-wire extension cord.
The engine block heater cord is routed through the grille by
the right front tow hook.
It includes a removable cap that is secured by a tethered
strap. It also has a c-clip that is used for storage when not in
use for the winter months. During winter months, remove
the heater cord wiring assembly from itself on the c-clip.
The engine block heater must be plugged in at least one hour
to have an adequate warming effect on the engine.
ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the engine and
drivetrain (transmission and axle) in your vehicle. Drive moderately during the first 300 miles (500 km). After
the initial 60 miles (100 km), speeds up to 50 or 55 mph (80 or
90 km/h) are desirable.
While cruising, brief full-throttle acceleration within the
limits of local traffic laws contributes to a good break-in.
Wide-open throttle acceleration in low gear can be detri
-
mental and should be avoided.
The engine oil installed in the engine at the factory is a
high-quality energy conserving type lubricant. Oil changes
should be consistent with anticipated climate conditions
under which vehicle operations will occur. For the recom -
mended viscosity and quality grades, refer to “Fluids And
Lubricants” in “Technical Specifications”.

NOTE:
A new engine may consume some oil during its first few thou -
sand miles (kilometers) of operation. This should be considered
a normal part of the break-in and not interpreted as a problem.
Please check your oil level with the engine oil indicator often
during the break in period. Add oil as required.

WARNING!
Remember to disconnect the engine block heater cord
before driving. Damage to the 110-115 Volt electrical
cord could cause electrocution.
CAUTION!
Never use Non-Detergent Oil or Straight Mineral Oil in
the engine or damage may result.
5

298 STARTING AND OPERATING
PARKING BRAKE
Before leaving the vehicle, make sure that the parking brake
is fully applied. Also, be certain to leave the transmission in
PARK.
The foot operated parking brake is located below the lower
left corner of the instrument panel. To apply the park brake,
firmly push the park brake pedal fully. To release the
parking brake, pull the parking brake release handle.Parking Brake Release When the parking brake is applied with the ignition switch
ON, the “Brake Warning Light” in the instrument cluster
will illuminate.
NOTE:
• When the parking brake is applied and the transmission is
placed in gear, the “Brake Warning Light” will flash. If
vehicle speed is detected, a chime will sound to alert the
driver. Fully release the parking brake before attempting
to move the vehicle.
• This light only shows that the parking brake is applied. It does not show the degree of brake application.
When parking on a hill, it is important to turn the front
wheels toward the curb on a downhill grade and away from
the curb on an uphill grade. Apply the parking brake before
placing the gear selector in PARK, otherwise the load on the
transmission locking mechanism may make it difficult to
move the gear selector out of PARK. The parking brake
should always be applied whenever the driver is not in the
vehicle.

STARTING AND OPERATING 303
(Continued)
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range. Never
attempt to use PARK while the vehicle is in motion. Apply
the parking brake when exiting the vehicle in this range.
When parking on a level surface, you may shift the transmis-
sion into PARK first, and then apply the parking brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK. As an added precaution,
turn the front wheels toward the curb on a downhill grade
and away from the curb on an uphill grade.
NOTE:
On four-wheel drive vehicles be sure that the transfer case is
in a drive position.
When exiting the vehicle, always:
• Apply the parking brake.
• Shift the transmission into PARK.
• Turn the engine OFF.
• Remove the key fob.WARNING!
• Never use the PARK position as a substitute for the parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle move -
ment and possible injury or damage.
• Your vehicle could move and injure you and others if it is not in PARK. Check by trying to move the transmis -
sion gear selector out of PARK with the brake pedal
released. Make sure the transmission is in PARK before
exiting the vehicle.
• The transmission may not engage PARK if the vehicle is moving. Always bring the vehicle to a complete stop
before shifting to PARK, and verify that the transmis -
sion gear position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly indicated,
before exiting the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if the engine speed is higher than idle speed. If your foot is
not firmly pressing the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You could lose
control of the vehicle and hit someone or something.
Only shift into gear when the engine is idling normally
and your foot is firmly pressing the brake pedal.
5

STARTING AND OPERATING 305
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. Apply the parking brake
and shift the transmission into PARK if you must exit the
vehicle.DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), select TOW/HAUL mode or use the
Electronic Range Select (ERS) shift control (refer to "Elec
-
tronic Range Select (ERS) Operation" in this section for
further information) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing exces -
sive shifting and heat buildup.
During extremely cold temperatures (-22°F [-30°C] or
below), transmission operation may be modified depending
on engine and transmission temperature as well as vehicle
speed. Normal operation will resume once the transmission
temperature has risen to a suitable level.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “In Case Of Emergency” for further
information.
5

308 STARTING AND OPERATING
When to Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting occurs,
push the TOW/HAUL switch to activate TOW/HAUL
mode. This will improve performance and reduce the poten-
tial for transmission overheating or failure due to excessive
shifting.
TOW/HAUL Switch The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default at
engine start-up. If TOW/HAUL mode is desired, the switch
must be pushed each time the engine is started.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise Cancellation
System. This system is designed to address exhaust and
engine noise. The system relies on four microphones
embedded in the headliner, which monitor exhaust and
engine noise, and assists an onboard frequency generator,
which creates counteracting sound waves in the audio
system’s speakers. This helps keep the vehicle quiet at idle
and during drive.
WARNING!
Do not use the “TOW/HAUL” feature when driving in
icy or slippery conditions. The increased engine braking
can cause the rear wheels to slide, and the vehicle to
swing around with the possible loss of vehicle control,
which may cause an accident possibly resulting in
personal injury or death.

310 STARTING AND OPERATING
(Continued)
4WD LOW
Four-Wheel Drive Low Range — This range provides low
speed four-wheel drive. It maximizes torque (increased
torque over 4WD HIGH) to the front driveshaft; allowing
front and rear wheels to rotate at the same speed. This range
provides additional traction and maximum pulling power
for loose, slippery road surfaces only. Do not exceed 25 mph
(40 km/h) in this range.
NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
this section for further information.This electronically shifted transfer case is designed to be
driven in the two–wheel drive position (2WD) for normal
street and highway conditions on dry hard surfaced roads).
Driving the vehicle in 2WD will have greater fuel economy
benefits as the front axle is not engaged in 2WD.
When additional traction is required, the transfer case 4WD
HIGH and 4WD LOW positions can be used to maximize
torque to the front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is accomplished by
pushing the desired position on the 4WD control switch.
Refer to “Shifting Procedure” in this section for specific
shifting instructions.
WARNING!
• You or others could be injured or killed if you leave the vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive shaft
from the powertrain, and will allow the vehicle to roll,
even if the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
• The transmission may not engage PARK if the vehicleis moving. Always bring the vehicle to a complete stop
before shifting to PARK, and verify that the transmis -
sion gear position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly indicated,
before exiting the vehicle.
WARNING! (Continued)