Ram 3500 2020 Owner's Manual

IN CASE OF EMERGENCY369

Jack Warning Label
Lug Wrench Adapter Shown In Jack And Tools Assembly
1. Remove the spare wheel, jack, and tools
from storage.

2. Using the lug wrench, loosen, but do not remove, the wheel nuts by turning them
counterclockwise one turn while the wheel
is still on the ground. Changing a dually tire
requires the lug wrench adapter.
NOTE:
If your vehicle is equipped with hub caps/wheel
covers they must be removed before raising the
vehicle off the ground. Refer to ”Hub Caps/
Wheel Covers — If Equipped” in this section.
Lug Wrench Adapter
Lug Wrench Adapter And Wrench

3. Placement of the jack is critical:
CAUTION!
Do not attempt to raise the vehicle by jacking
on locations other than those indicated in the
Jacking Instructions for this vehicle.
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370IN CASE OF EMERGENCY

Jack / Extensions Placement

Front Jacking Location

When changing the front wheel, assemble the
jack driver to the jack and connect the jack
driver to the extension tubes. Place the jack
under the axle as close to the tire as possible
with the drive tubes extending to the front.
Connect the extension tubes and lug wrench.
Front Lifting Point
Front Jacking Location
Rear Jacking Location
When changing a rear wheel, assemble the
jack driver to the jack and connect the jack
driver to the extension tubes. Place the jack
under the axle between the spring and the
shock absorber with the extension tubes ex
-
tending to the rear.

Rear Lifting Point

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Rear Jacking Location

Connect the extension tubes and lug
wrench.
NOTE:
If the bottle jack will not lower by turning the dial
(thumbwheel) by hand, it may be necessary to
use the jack driver in order to lower the jack. 4. By rotating the lug wrench clockwise, raise
the vehicle until the wheel just clears the
surface.
5. Remove the lug nuts and pull the wheel off. On Single Rear Wheel (SRW) trucks, install
the spare wheel and lug nuts with the cone
shaped end of the wheel nuts toward the
wheel. On 3500 Dual Rear Wheel models
(DRW) trucks, if the outer tire is being
replaced then leave the inner wheel on the
vehicle. If the inner wheel is being replaced
remove the outer wheel and replace the
inner wheel. The wheel nuts are a two-piece
assembly with a flat face. Lightly tighten the
lug nuts. To avoid the risk of forcing the
vehicle off the jack, do not fully tighten the
lug nuts until the vehicle has been lowered.
Rear Inner Wheel Proper Placement (Dual Rear Wheel
Equipped)
Dual Rear Wheel Jack Placement

CAUTION!
Before raising the wheel off the ground, make
sure that the jack will not damage
surrounding truck parts and adjust the jack
position as required.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off
the jack and hurt someone near it. Raise the
vehicle only enough to remove the tire.
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372IN CASE OF EMERGENCY
6. Finish tightening the lug nuts. Push down on
the lug wrench while at the end of the
handle for increased leverage. Tighten the
lug nuts in a star pattern until each nut has
been tightened twice. For the correct lug nut
torque refer to “Wheel And Tire Torque
Specifications” in “Technical Specifi -
cations”. If in doubt about the correct
tightness, have them checked with a torque
wrench by an authorized dealer or service
station.
7. Install the wheel center cap and remove the wheel blocks. Do not install chrome or
aluminum wheel center caps on the spare
wheel. This may result in cap damage. 8. Lower the jack to its fully closed position.
Stow the replaced tire, jack, and tools as
previously described.
NOTE:
The bottle jack will not lower by turning the dial
(thumbwheel) by hand, it may be necessary to
use the jack driver in order to lower the jack.
9. Adjust the tire pressure when possible.
NOTE:
Do not oil wheel studs. For chrome wheels, do
not substitute with chrome plated lug nuts.
TO STOW THE FLAT OR SPARE
NOTE:
Have the flat tire repaired or replaced immedi -
ately.

1. Turn the wheel so that the valve stem is facing the ground and toward the rear of
the vehicle for convenience in checking the
spare tire inflation. Slide the wheel retainer
through the center of the wheel.

Reinstalling The Retainer

2. Lift the spare tire with one hand to give clearance to tilt the retainer at the end of
the cable and position it properly across the
wheel opening.
WARNING!
A loose tire or jack thrown forward in a
collision or hard stop, could endanger the
occupants of the vehicle. Always stow the jack
parts and the spare tire in the places
provided.
WARNING!
A loose tire or jack thrown forward in a
collision or hard stop could endanger the
occupants of the vehicle. Always stow the jack
parts and the spare tire in the places
provided. Have the deflated (flat) tire repaired
or replaced immediately.

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IN CASE OF EMERGENCY373

Pushing The Retainer Through The Center Of The
Wheel And Positioning It

3. Attach the lug wrench to the extension tubes with the curved angle facing away
from the vehicle. Insert the extensions
through the access hole between the lower
tailgate and the top of the bumper and into
the winch mechanism tube.

Lug Wrench And Extension Tubes Assembled And In Position
4. Rotate the lug wrench handle clockwise
until the wheel is drawn into place against
the underside of the vehicle. Continue to
rotate until you feel the winch mechanism
slip, or click three or four times. It cannot be
overtightened. Push against the tire several
times to ensure it is firmly in place.
NOTE:
The winch mechanism is designed for use with
the jack extension tube only. Use of an air
wrench or other power tools is not recom-
mended and can damage the winch.
REINSTALLING THE JACK AND TOOLS

1. Tighten the jack all the way down by turning the jack turn-screw counter -
clockwise until the jack is snug.

2. Position the jack and tools into bracket assembly. Make sure the lug wrench is
under the jack near the jack turn-screw.
Snap tools into bracket assembly clips.
Install the jack into bracket assembly and
turn the jack turn-screw clockwise until jack
is snug into bracket assembly.
Jack And Tools Bracket Assembly

3. Place the jack and tool bracket assembly in the storage position holding the jack by the
jack turn-screw, slip the jack and tools
under the seat so that the bottom slot
engages into the fastener on the floor.

Jack Hold Down Fastener

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374IN CASE OF EMERGENCY
(Continued)
NOTE:
Ensure that the jack and tool bracket assembly
slides into the front hold down location.
4. Turn the wing bolt clockwise to secure to the floor pan. Reinstall the plastic cover.

Wing Bolt/Jack And Tools

HUB CAPS/WHEEL COVERS — IF
E
QUIPPED
The hub caps must be removed before raising
the vehicle off the ground. For 2500/3500 Single Rear Wheel (SRW)
models, use the flat end of the lug wrench to
hook and pull off the hub cap. Find the opening
in the hub cap, insert the lug wrench, and pull
off the cap. If you need to pry against the wheel,
protect the wheel surface.

Lug Wrench Insertion Location — Hub Cap
On 3500 models with Dual Rear Wheels (DRW),
you must first remove the hub caps—use the
procedure noted for the single rear wheel. For
the wheel covers (wheel skins), insert the flat
end of the lug wrench between the outer edge
of the wheel cover and the wheel. Pry against
the wheel to remove the wheel cover. Repeat
this procedure around the wheel until the cover
pops off.

Lug Wrench Insertion Location — Wheel Cover

CAUTION!

Use extreme caution when removing the front
and rear wheel covers. Damage can occur to the
center cap and/or the wheel if screwdriver type
tools are used. A pulling motion, not a pry off
motion, is recommended to remove the caps.

CAUTION!
Use a pulling motion to remove the hub
cap. Do not use a twisting motion when
removing the hub cap, damage to the hub
cap; finish may occur.

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IN CASE OF EMERGENCY375
(Continued)
Replace the wheel covers using a rubber mallet
to ease the installation. Align the wheel cover
vent holes to the wheel vent holes. Tap on the
wheel cover as needed to firmly seat it evenly
around the wheel.
JUMP STARTING
If your vehicle has a discharged battery, it can
be jump started using a set of jumper cables
and a battery in another vehicle, or by using a
portable battery booster pack. Jump starting
can be dangerous if done improperly, so please
follow the procedures in this section carefully. NOTE:
When using a portable battery booster pack,
follow the manufacturer's operating instruc
-
tions and precautions.
PREPARATIONS FOR JUMP START
The battery in your vehicle is located in the front
of the engine compartment, behind the driver
side headlight assembly.
NOTE:
If you have a diesel engine, you may have two
batteries, however jump start off the driver
side battery.
The positive battery post may be covered with
a protective cap if equipped. Lift up on the
cap to gain access to the positive battery
post. Do not jump off fuses. Only jump
directly off positive post which has a positive
(+) symbol on or around the post.

Positive Battery Post

The rear hub caps on the dual rear wheel
has two pull off notches. Make sure that the
hook of the jack handle driver is located
squarely in the cap notch before attempting
to pull off.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION! (Continued)CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system
voltage greater than 12 Volts or damage to
the battery, starter motor, alternator or
electrical system may occur.
WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can
be injured by moving fan blades.
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376IN CASE OF EMERGENCY

1. Apply the parking brake, shift the
automatic transmission into PARK and
turn the ignition OFF.

2. Turn off the heater, radio, and all unnecessary electrical accessories.
3. If using another vehicle to jump start the battery, park the vehicle within the jumper
cables’ reach, apply the parking brake and
make sure the ignition is OFF.
JUMP STARTING PROCEDURE
Connecting The Jumper Cables
1. Connect the positive

(+) end of the jumper
cable to the positive (+)
post of the
discharged vehicle.

NOTE:
Do not jump off fuses. Only jump directly off
positive post.
2. Connect the opposite end of the positive (+)
jumper cable to the positive (+) post of the
booster battery.
3. Connect the negative (-) end of the jumper
cable to the negative (-) post of the booster
battery.
4. Connect the opposite end of the negative (-)
jumper cable to a good engine ground
(exposed metal part of the discharged
vehicle’s engine) away from the battery and
the fuel injection system.
Remove any metal jewelry such as rings,
watch bands and bracelets that could
make an inadvertent electrical contact. You
could be seriously injured.
Batteries contain sulfuric acid that can
burn your skin or eyes and generate
hydrogen gas which is flammable and
explosive. Keep open flames or sparks
away from the battery.
WARNING!
Do not allow vehicles to touch each other as
this could establish a ground connection and
personal injury could result.
WARNING! (Continued)
WARNING!
Failure to follow this jump starting procedure
could result in personal injury or property
damage due to battery explosion.
CAUTION!
Failure to follow these procedures could
result in damage to the charging system of
the booster vehicle or the discharged vehicle.
WARNING!

Do not connect the jumper cable to the
negative (-) post of the discharged battery. The
resulting electrical spark could cause the
battery to explode and could result in personal
injury. Only use the specific ground point, do
not use any other exposed metal parts.

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IN CASE OF EMERGENCY377
5. Start the engine in the vehicle that has the
booster battery, let the engine idle a few
minutes, and then start the engine in the
vehicle with the discharged battery.
6. Once the engine is started, remove the jumper cables in the reverse sequence.
Disconnecting The Jumper Cables

1. Disconnect the negative
(-)
end of the
jumper cable from the engine ground of
the vehicle with the discharged battery.

2. Disconnect the opposite end of the negative (-) jumper cable from the negative (-) post of
the booster battery.
3. Disconnect the positive (+) end of the
jumper cable from the positive (+) post of
the booster battery.
4. Disconnect the opposite end of the positive (+) jumper cable from the positive (+) post
of the vehicle with the discharged battery.
If frequent jump starting is required to start your
vehicle you should have the battery and charging
system inspected at an authorized dealer.

GEAR SELECTOR OVERRIDE — 6–SPEED
TRANSMISSION
If a malfunction occurs and the gear selector
cannot be moved out of the PARK position, you
can use the following procedure to temporarily
move the gear selector:

1. Turn the engine OFF.

2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Press and maintain firm pressure on the
brake pedal. 5. Insert a screwdriver or similar tool into the
access port (ringed circle) on the bottom of
the steering column, and push and hold the
override release lever up.

Gear Selector Override Access Port Location Gear Selector Override Access Port

CAUTION!
Do not connect jumper cable to any of the
fuses on the positive battery terminal. The
resulting electrical current will blow the fuse.
CAUTION!

Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices,
etc.). Eventually, if plugged in long enough
without engine operation, the vehicle’s battery
will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.

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378IN CASE OF EMERGENCY

Engaging The Access Port

6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
MANUAL PARK RELEASE — 8 – SPEED
TRANSMISSION
To push or tow the vehicle in cases where the
transmission will not shift out of PARK (such as
a depleted battery), a Manual Park Release is
available. Follow these steps to activate the Manual Park
Release:

1. Firmly apply the parking brake.

2. Using a small screwdriver or similar tool,
remove the Manual Park Release access
cover, which is just above the parking brake
release handle, below and to the left of the
steering column.

Manual Park Release Panel Cover

3. Press and maintain firm pressure on the brake pedal.
WARNING!
Always secure your vehicle by fully applying
the parking brake before activating the
Manual Park Release. In addition, you should
be seated in the driver’s seat with your foot
firmly on the brake pedal when activating the
Manual Park Release. Activating the Manual
Park Release will allow your vehicle to roll
away if it is not secured by the parking brake,
or by proper connection to a tow vehicle.
Activating the Manual Park Release on an
unsecured vehicle could lead to serious injury
or death for those in or around the vehicle.

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