RAM PROMASTER CITY 2021 Owner's Guide

GETTING TO KNOW YOUR VEHICLE29
INTERIOR LIGHTS
Courtesy/Interior Lights
These lights are mounted between the sun
visors on the overhead console. Each light is
turned on by pushing the corresponding switch.
Left Switch
Push the left switch to the left to turn off the
auto dome lights. The dome lights will not
automatically turn on when a door is opened.
Push the left switch to the right to turn on the
dome lights.
Right Switch
Push the right switch to the left to turn on the
left map light.
Push the right switch to the right to turn on
the right map light.
Map/Dome Lights

Rear Lights
Cargo Vehicle
Lateral Roof Light
This is located on the right side of the load
compartment.
Rear Roof Light
This is located on the rear panel of the load
compartment.
In auto-mode, the light comes on automatically
when you open the sliding doors and the rear
swing doors, and goes out when you close them.
Push the left-hand side of the lens to switch
the light off when the doors are open.
Push the right-hand side of the lens to switch
the light on when the doors are open.
Passenger Vehicle
The interior lamps are located in the center of
the roof, above the second row seating, and in
the roof, in the center of the rear load area.
Second Row Seating And Rear Roof Lights
Operation
In auto-mode, the light comes on automatically
when you open the rear swing doors, and goes
out when you close them.
Push the left-hand side of the lens to switch
the light off when the doors are open.
Push the right-hand side of the lens to switch
the light on when the doors are open.
Cargo Compartment Light — If Equipped
The cargo compartment light comes on
automatically when the swing doors are opened
and turns off when the doors are closed.
1 — OFF
2 — AUTO/Dome
3 — Left Map
4 — Right Map
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30GETTING TO KNOW YOUR VEHICLE
WIPERS AND WASHERS
The windshield wiper/washer lever is located on
the right side of the steering column.
NOTE:
The windshield wipers/washers will only
operate with the ignition in the MAR (ACC/ON/
RUN) position.
Front Wiper Operation
There are five different modes of operation for
the front windshield wipers. The windshield
wiper lever can be moved in several positions to
access these modes.

Windshield Wiper Lever
Windshield Wiper Off
This is the normal position of the
wiper lever.
Low Speed Rotate the end of the lever upward to
the second detent. The wipers will
operate at low speed.
High Speed Rotate the end of the lever upward to
the third detent. The wipers will
operate at high speed.
Intermittent Wiper System
Rotate the end of the lever upward to
the first detent. The wipers will
operate at intermittent speed. When
the vehicle's speed increases, the
time between the wipes will decrease.
Windshield Washers
Pull the windshield wiper/washer lever toward
the steering wheel to activate the washers. The
wipers will activate automatically for three
cycles after the lever is released.
Manual High Speed/Mist
Push the lever upward from the off position. The
wipers will operate at high speed to clear off
road mist or spray from a passing vehicle. This
operation will continue until the lever is
released. When the lever is released, the wipers
will return to the off position and automatically
shut off.
CAUTION!
Turn the windshield wipers off when driving
through an automatic car wash. Damage to
the windshield wipers may result if the wiper
control is left in any position other than off.
In cold weather, always turn off the wiper
switch and allow the wipers to return to the
park position before turning off the engine.
If the wiper switch is left on and the wipers
freeze to the windshield, damage to the
wiper motor may occur when the vehicle is
restarted.
Always remove any buildup of snow that
prevents the windshield wiper blades from
returning to the off position. If the wind -
shield wiper control is turned off and the
blades cannot return to the off position,
damage to the wiper motor may occur.

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GETTING TO KNOW YOUR VEHICLE31
Rear Wiper Operation — If Equipped
Rear Windshield Wiper Operation
Rotate the windshield wiper lever center ring
upwards to operate the rear window wiper as
follows:
In intermittent mode when the front window
wiper is not operating
In synchronous mode (at half the speed of
the front window wiper) when the front
window wiper is operating
In continuous mode while vehicle is in
REVERSE
With the windshield wipers on, and REVERSE
gear engaged, rear window wiping will be
continuous in the same way.
Rear Windshield Washer Operation
Pushing the windshield wiper lever forward
activates the rear window washer. Keep the
windshield wiper lever pushed for more than
quarter of a second to activate the rear window
wiper as well. When the windshield wiper lever
is released, the wipers will return to normal
operation.
CLIMATE CONTROLS
The Climate Control system allows you to
regulate the temperature, air flow, and direction
of air circulating throughout the vehicle. The
controls are located on the instrument panel
below the radio.
Manual Climate Control Descriptions And
Functions

Manual Climate Controls

System Maintenance
In Winter, the Climate Control system must be
turned on at least once a month for about
10 minutes.
Have the system inspected at an authorized
dealer before the Summer.
A/C Button
Push the A/C button to engage the
Air Conditioning (A/C). A LED will
illuminate when the A/C system is
engaged. The A/C can be
deselected manually without
disturbing the mode control selection.
The Air Conditioning (A/C) button allows the
operator to manually activate or deactivate the
air conditioning system. When the air
conditioning system is turned on, cool
dehumidified air will flow through the outlets
into the cabin.
For Manual Climate Controls, if the system is
in Mix, Floor or Defrost Mode, the A/C can be
turned off, but the A/C system shall remain
active to prevent fogging of the windows.
If fog or mist appears on the windshield or
side glass, select Defrost mode, and increase
blower speed if needed.
If your air conditioning performance seems
lower than expected, check the front of the
A/C condenser (located in front of the radi -
ator), for an accumulation of dirt or insects.
Clean with a gentle water spray from the front
of the radiator and through the condenser.
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32GETTING TO KNOW YOUR VEHICLE
Recirculation Button
Press and release this button to
change the system between
recirculation mode and outside air
mode. The Recirculation indicator and
the A/C indicator illuminate when the
Recirculation button is pressed. Recirculation
can be used when outside conditions such as
smoke, odors, dust, or high humidity are
present. Recirculation can be used in all modes.
Recirculation may be unavailable (button on the
touchscreen greyed out) if conditions exist that
could create fogging on the inside of the
windshield. The A/C can be deselected
manually without disturbing the mode control
selection. Continuous use of the Recirculation
mode may make the inside air stuffy and
window fogging may occur. Extended use of this
mode is not recommended.
In cold weather, use of Recirculation mode may
lead to excessive window fogging. The
Recirculation feature may be unavailable if
conditions exist that could create fogging on the
inside of the windshield.
Front Defrost Button
Use Defrost mode with maximum
temperature settings for best
windshield and side window
defrosting and defogging. Turn the
knob to the Front Defrost position. Air comes
from the windshield and side window demist
outlets.
Rear Defrost Button — If Equipped
Push and release the Rear Defrost
Control button to turn on the rear
window defroster and the heated
outside mirrors (if equipped). An
indicator will illuminate when the rear window
defroster is on. The rear window defroster
automatically turns OFF after 20 minutes.
Temperature Control
Use this control to regulate the
temperature of the air inside the
passenger compartment. Rotating
the knob counterclockwise, from top
center into the blue area of the scale, indicates
cooler temperatures. Rotating the knob
clockwise, into the red area, indicates warmer
temperatures.
Blower Control
There are four blower speeds. Use
this control to regulate the amount of
air forced through the system in any
mode you select. The blower speed
increases as you move the control clockwise
from the OFF position.
Mode Control
Rotate this control to change the
airflow distribution mode. The airflow
distribution mode can be adjusted so
air comes from the instrument panel
outlets, floor outlets, defrost outlets and demist
outlets. The Mode settings are as follows:
Panel Mode
Air comes from the outlets in the
instrument panel. Each of these
outlets can be individually adjusted to
direct the flow of air. The air vanes of
the center outlets and outboard outlets can be
moved up and down or side to side to regulate
airflow direction. There is a shut off wheel
located below the air vanes to shut off or adjust
the amount of airflow from these outlets.

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GETTING TO KNOW YOUR VEHICLE33
Bi-Level Mode
Air comes from the instrument panel
outlets and floor outlets. A slight
amount of air is directed through the
defrost and side window demister
outlets.
NOTE:
Bi-Level mode is designed under comfort condi -
tions to provide cooler air out of the panel
outlets and warmer air from the floor outlets.
Floor Mode
Air comes from the floor outlets. A
slight amount of air is directed
through the defrost and side window
demister outlets.
Mix Mode
Air is directed through the floor,
defrost, and side window demister
outlets. This setting works best in cold
or snowy conditions that require extra
heat to the windshield. This setting is good for
maintaining comfort while reducing moisture on
the windshield.
Operating Tips
NOTE:
Refer to the chart at the end of this section for
suggested control settings for various weather
conditions.
Summer Operation
The engine cooling system must be protected
with a high-quality antifreeze coolant to provide
proper corrosion protection and to protect
against engine overheating. OAT coolant
(conforming to MS.90032) is recommended
Ú page 259.
Winter Operation
To ensure the best possible heater and
defroster performance, make sure the engine
cooling system is functioning properly and the
proper amount, type, and concentration of
coolant is used Ú page 259. Use of the Air
Recirculation mode during Winter months is not
recommended because it may cause window
fogging.
Vacation/Storage
Any time you store your vehicle or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for about
five minutes in fresh air with the blower setting
on high. This will ensure adequate system
lubrication to minimize the possibility of
compressor damage when the system is started
again.
Window Fogging
Vehicle windows tend to fog on the inside of the
glass in mild, rainy and/or humid weather. To
clear the windows, select Defrost or Mix mode
and increase the front blower speed. Do not use
the Recirculation mode without A/C for long
periods, as fogging may occur.
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34GETTING TO KNOW YOUR VEHICLE
Outside Air Intake
Make sure the air intake, located directly in
front of the windshield, is free of obstructions,
such as leaves. Leaves collected in the air
intake may reduce airflow, and if they enter the
air distribution box, they could plug the water
drains. In Winter months, make sure the air
intake is clear of ice, slush, and snow.
Cabin Air Filter
The Climate Control system filters out dust and
pollen from the air. Contact an authorized
dealer to service your cabin air filter, and to
have it replaced when needed.
Operating Tips Chart
CAUTION!
Failure to follow these cautions can cause
damage to the heating elements:
Use care when washing the inside of the
rear window. Do not use abrasive window
cleaners on the interior surface of the
window. Use a soft cloth and a mild
washing solution, wiping parallel to the
heating elements. Labels can be peeled off
after soaking with warm water.
Do not use scrapers, sharp instruments, or
abrasive window cleaners on the interior
surface of the window.
Keep all objects a safe distance from the
window.
WEATHERCONTROL
SETTINGS
Hot Weather And
Vehicle Interior Is Very Hot Set the mode control
to (Panel Mode), (A/C) on, and
blower on high. Roll
down the windows for a minute to flush out
the hot air. Adjust the
controls as needed to achieve comfort.
Warm Weather Turn (A/C) on and
set the mode control to the (Panel Mode) position.
Cool Sunny Operate in
(Bi-Level Mode) position.
Cool & Humid Conditions Set the mode control
to (Mix Mode)
position and turn on (A/C) to keep
windows clear.
Cold Weather Set the mode control
to the (Floor Mode) position. If windshield fogging starts to occur, move the
control to the (Mix Mode) position.
WEATHER CONTROL
SETTINGS

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GETTING TO KNOW YOUR VEHICLE35
WINDOWS
Power Window Controls — If Equipped
The window switches on the driver’s door
control all door windows.

Power Window Switch Panel

The passenger door windows can also be
operated by using the single window switch on
the passenger door trim panel. If the vehicle is
equipped with rear power windows, a single
opening and closing switch on the rear
passenger doors for passenger window control
is provided. NOTE:
The key off power delay feature will allow the
power windows to operate for up to three
minutes after the ignition is turned off. This
feature is canceled when either front door is
opened.
The power window switches remain active for
up to three minutes after the ignition switch
has been turned off. Opening either of the
vehicle’s front doors will cancel this feature.
Automatic Window Features
Auto-Down Feature
The driver and passenger door power window
switches have an Auto-Down feature. Push the
window switch down for a short period of time,
then release, and the window will go down
automatically.
To stop the window from going all the way down
during the Auto-Down operation, pull up or push
down on the switch briefly.
Auto-Up Feature With Anti-Pinch Protection
Lift the window switch up for a short period of
time and release; the window will go up
automatically.
To stop the window from going all the way up
during the Auto-Up operation, push down on the
switch briefly.
To close the window part way, lift the window
switch briefly and release it when you want the
window to stop.
1 — Rear Window Control Buttons (If Equipped)
2 — Rear Window Lock Button
3 — Driver Passenger Window Control Buttons
WARNING!
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle or in a location accessible to chil -
dren. A child could operate power windows,
other controls, or move the vehicle.
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36GETTING TO KNOW YOUR VEHICLE
If the window runs into any obstacle during
auto-closure, it will reverse direction and then
go back down. Remove the obstacle and use
the window switch again to close the window.
Power Windows System Initialization
The power windows may be reset if any of the
following occurs:
On the front doors:
Fuse or battery are disconnected when
the window is moving
50 window movements without ever
closing the window
On the rear doors (in addition to the condi -
tions for the front doors):
Fuse or battery are disconnected when
the window is moving
The auto-reverse system is activated
while the window is moving and the door
is opening
50 window movements without ever
closing the window
One door opening with the window
moving, without ever closing the door
Three door opening with the window in
motion. During these maneuvers, the
upper stop position is never reached
Proceed as follows for initialization:

1. Completely close the driver's door window, keeping the window switch pushed for at
least five seconds after the (upper) end of
travel position.

2. Proceed in the same way on the passenger's window switches.
Window Bar Grates — If Equipped
This vehicle may be equipped with metal grates
over the sliding door windows. This feature is a
part of the vehicle’s safety system, and is
designed to protect you and your passengers in
the event of an accident.
Window Bar Grates

Wind Buffeting
Wind buffeting can be described as the
perception of pressure on the ears or a
helicopter-type sound in the ears. Your vehicle
may exhibit wind buffeting with the windows
down in certain open or partially open positions.
This is a normal occurrence and can be
minimized. If wind buffeting occurs, open the
front windows together to minimize the
buffeting.
WARNING!
There is no anti-pinch protection when the
window is almost closed. To avoid personal
injury be sure to clear your arms, hands,
fingers and all objects from the window path
before closing.
WARNING!
The metal grates over the sliding door win
-
dows are designed to protect you in the event
of an accident. Modification or removal of the
grates could lead to serious injury or death.

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GETTING TO KNOW YOUR VEHICLE37
HOOD
Opening
To open the hood, two latches must be
released.

1. Pull the release lever located below the
instrument panel and in front of the
driver's door.

Hood Release Lever

2. Move to the outside of the vehicle, reach into the opening beneath the center of the
hood and push up the safety latch lever to
release it, before raising the hood.
Hood Safety Latch Lever Location

3. Raise the hood and place the hood prop rod in hood slot to secure the hood in the open
position.
Hood Prop Rod

Closing
CAUTION!
Be sure to disengage the rod and secure it in
closed position before closing the hood.
Damage may occur.
WARNING!
Be sure the hood is fully latched before driving
your vehicle. If the hood is not fully latched, it
could open when the vehicle is in motion and
block your vision. Failure to follow this warning
could result in serious injury or death.
CAUTION!
To prevent possible damage, do not slam the
hood to close it. Lower hood to approximately
12 inches (30 cm) and drop the hood to
close. Make sure hood is fully closed for both
latches. Never drive vehicle unless hood is
fully closed, with both latches engaged.
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38GETTING TO KNOW YOUR VEHICLE
(Continued)
CARGO AREA FEATURES
Rear Cargo Tie-Downs
To make it easier to secure your load, there are
hooks fixed to the floor (if equipped).
Rear Cargo Tie-Downs (Cargo Version)
Rear Cargo Tie-Downs (Passenger Version)
NOTE:
Power washing is not allowed inside the cargo
area.
INTERIOR STORAGE AND EQUIPMENT
Storage
Glove Compartment
The glove compartment is located on the
passenger side of the instrument panel.
To open the glove compartment, pull the
release handle.
WARNING!
To help protect against personal injury,
passengers should not be seated in the
rear cargo area. The rear cargo space is
intended for load carrying purposes only,
not for passengers, who should sit in seats
and use seat belts.
Cargo tie-down hooks are not safe anchors
for a child seat tether strap. In a sudden
stop or accident, a hook could pull loose
and allow the child seat to come loose. A
child could be badly injured. Use only the
anchors provided for child seat tethers.
The weight and position of cargo and
passengers can change the vehicle’s center
of gravity and vehicle handling. To avoid loss
of control resulting in personal injury, follow
these guidelines for loading your vehicle:
Do not carry loads which exceed the load
limits described on the label attached to
the left door or left door center pillar.
Always place cargo evenly on the cargo
floor. Put heavier objects as low and as far
forward as possible.
Place as much cargo as possible in front of
the rear axle. Too much weight or improp -
erly placed weight over or behind the rear
axle can cause the rear of the vehicle to
sway.
Do not pile luggage or cargo higher than the
top of the seatback. This could impair visi-
bility or become a dangerous projectile in a
sudden stop or accident.
WARNING! (Continued)

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