RAM PROMASTER CITY 2021 Manual PDF

STARTING AND OPERATING69
To Activate
Push the on/off button to activate the Cruise
Control. The cruise indicator light in the
instrument cluster display will illuminate. To
turn the system off, push the on/off button a
second time. The cruise indicator light will turn
off. The system should be turned off when not in
use.
To Set A Desired Speed
Turn the Cruise Control on. When the vehicle
has reached the desired speed greater than
25 mph (40 km/h), push the SET (-) button and
release. Release the accelerator and the
vehicle will operate at the selected speed.
NOTE:
The vehicle should be traveling at a steady
speed and on level ground before pushing the
SET (-) button.
To Vary The Speed Setting
To Increase Or Decrease The Set Speed
When the Cruise Control is set, you can increase
speed by pushing the RES (+) button, or
decrease the speed by pushing the SET (-)
button.
U.S. Speed (mph)
Pushing the RES (+) or SET (-) button once will
result in a 1 mph speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 mph.
If the button is continually pushed, the set
speed will continue to adjust until the button
is released, then the new set speed will be
established.
Metric Speed (km/h)
Pushing the RES (+) or SET (-) button once will
result in a 1 km/h speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 km/h.
If the button is continually pushed, the set
speed will continue to adjust until the button
is released, then the new set speed will be
established.
To Accelerate For Passing
Press the accelerator as you would normally.
When the pedal is released, the vehicle will
return to the set speed.
Using Cruise Control On Hills
The transmission may downshift on hills to
maintain the vehicle set speed.
NOTE:
The Cruise Control system maintains speed up
and down hills. A slight speed change on
moderate hills is normal.
On steep hills, a greater speed loss or gain may
occur so it may be preferable to drive without
Cruise Control.
WARNING!
Leaving the Cruise Control system on when
not in use is dangerous. You could
accidentally set the system or cause it to go
faster than you want. You could lose control
and have an accident. Always leave the
system off when you are not using it.
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed.
Your vehicle could go too fast for the
conditions, and you could lose control and
have an accident. Do not use Cruise Control
in heavy traffic or on roads that are winding,
icy, snow-covered or slippery.
4

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70STARTING AND OPERATING
To Resume Speed
To resume a previously set speed, push the
RES (+) button and release. Resume can be used
at any speed above 20 mph (32 km/h) up to the maximum speed of 100 mph (160 km/h).
To Deactivate
A tap on the brake pedal, pushing the CAN
button, or normal brake pressure will deactivate
the Cruise Control system without erasing the
set speed from memory.
Pushing the on/off button or turning the ignition
switch off erases the set speed from memory.
PARKSENSE REAR PARK ASSIST — IF
EQUIPPED
The ParkSense system provides an audible
indication of the distance between the rear
fascia/bumper and a detected obstacle when
backing up (e.g. during a parking maneuver)
Ú page 72.
The ParkSense system is automatically
activated when the transmission is placed into
REVERSE. As the distance from an obstacle
behind the vehicle decreases, the audible alert
becomes more frequent. Interaction With Trailer Towing
The ParkSense system is automatically
deactivated when a trailer equipped by Mopar is
hitched to the vehicle. The system will be
automatically activated as soon as the trailer is
removed. If it does not happen, turning the key
ignition switch to OFF and then to ON again
would be needed. If a non-Mopar trailer hitch is
mounted, the sensor deactivation cannot be
guaranteed.
ParkSense Rear Park Assist Sensors
The four ParkSense sensors, located in the rear
fascia/bumper, monitor the area behind the
vehicle that is within the sensors’ field of view.
The sensors can detect obstacles, in the
horizontal direction, from approximately
12 inches (30 cm) up to 55 inches (140 cm)
from the center of the rear fascia/bumper and
up to 24 inches (60 cm) from the corners of the
rear fascia/bumper, depending on the location,
type and orientation of the obstacle.
ParkSense Rear Park Assist Sensors Locations

If several obstacles are detected, the
ParkSense system indicates the nearest
obstacle.
The minimum height of a detectable obstacle
corresponds to the maximum height of an
obstacle that would clear the underside of the
vehicle during the parking maneuver.

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STARTING AND OPERATING71
ParkSense Rear Park Assist Alerts
If an obstacle is behind the vehicle when REVERSE gear is engaged, an audible alert is activated.
The tones emitted by the loudspeaker inform the driver that the vehicle is approaching an obstacle. The pauses between the tones are directly
proportional to the distance from the obstacle. Pulses emitted in quick succession indicate the presence of a very close obstacle. A continuous tone
indicates that the obstacle is less than 12 inches (30 cm) away.
While audible signals are emitted, the audio system is muted.
The audible signal is turned off immediately if the distance increases. The tone cycle remains constant if the distance measured by the inner sensors
is constant. If this condition occurs for the external sensors, the signal is turned off after three seconds (stopping warnings during maneuvers parallel
to walls).
Audible And Visual Signals Supplied By The Park Assist System
SIGNAL MEANING INDICATION
Obstacle Distance An obstacle is present within the
sensors' field of viewAudible signal
(dashboard loudspeaker)
Sound pulses emitted at a rate that increases as the distance decreases
Emits continuous tone at 12 inches (30 cm)
Adjustable volume level programmable through personal settings in the
instrument cluster display Ú page 44.
Failure Sensor or system failuresVisual Signal
(instrument panel)
Icon appears on display
Message is displayed on instrument cluster display (if equipped)
4

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72STARTING AND OPERATING
(Continued)
ParkSense Rear Park Assist Failure
Indications
A malfunction of the ParkSense sensors or
system is indicated, during REVERSE gear
engagement, by the instrument panel warning
icon.The warning icon is illuminated and a
message is displayed on the
instrument cluster display (if
equipped) Ú page 49.
The sensors and wiring are tested continuously
when the ignition is in the MAR (ACC/ON/RUN)
position. Failures are indicated immediately if
they occur when the system is on.
Even if the system is able to identify that a
specific sensor is in failure condition, the
instrument cluster display shall indicate that
the ParkSense system is unavailable, without
reference to the sensor in failure condition. If
even a single sensor fails, the entire system will
be disabled. The system is turned off
automatically.
Cleaning The ParkSense Rear Park Assist
System
Clean the ParkSense sensors with water, car
wash soap and a soft cloth. Do not use rough or
hard cloths. In washing stations, clean sensors
quickly while keeping the vapor jet/high
pressure washing nozzles at least 4 inches
(10 cm) from the sensors. Do not scratch or
poke the sensors. Otherwise, you could damage
the sensors.
ParkSense Rear Park Assist System Usage
Precautions
NOTE:
Ensure that the outer surface and the under -
side of the rear fascia/bumper is clean and
clear of snow, ice, mud, dirt or other obstruc -
tion to keep the ParkSense Rear Park Assist
system operating properly.
Jackhammers, large trucks, and other vibra -
tions could affect the performance of the
ParkSense system.
Clean the ParkSense sensors regularly,
taking care not to scratch or damage them.
The sensors must not be covered with ice,
snow, slush, mud, dirt or debris. Failure to do so can result in the system not working prop
-
erly. The ParkSense system might not detect
an obstacle behind the fascia/bumper, or it
could provide a false indication that an
obstacle is behind the fascia/bumper.
Objects such as bicycle carriers, etc., must
not be placed within 12 inches (30 cm) from
the rear fascia/bumper while driving the
vehicle. Failure to do so can result in the
system misinterpreting a close object as a
sensor problem, causing a failure indication
to be displayed in the instrument cluster
display.
WARNING!
Drivers must be careful when backing up
even when using ParkSense. Always check
carefully behind your vehicle, look behind
you, and be sure to check for pedestrians,
animals, other vehicles, obstructions, and
blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure
to do so can result in serious injury or
death.

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STARTING AND OPERATING73
(Continued)
If it’s necessary to keep the ball mount and
hitch ball assembly mounted for a long period,
it is possible to filter out the ball mount and
hitch ball assembly presence in the sensor field
of view. The filtering operation must be
performed only by an authorized dealer.
PARKVIEW REAR BACK UP CAMERA
Your vehicle is equipped with the ParkView Rear
Back Up Camera that allows you to see an
on-screen image of the rear surroundings of
your vehicle whenever the gear selector is put
into REVERSE. The image will be displayed on
the touchscreen display along with a caution
note to “check entire surroundings” across the
top of the screen. After five seconds this note
will disappear. The ParkView camera is located
on the rear of the vehicle above the rear license
plate. The Rear Back Up Camera can also be activated
when the vehicle is not in REVERSE through the
Uconnect system Ú
page 87.
NOTE:
If one of the rear cargo doors is not completely
closed, the Back Up Camera cannot provide an
accurate image of the area behind the vehicle.
A dedicated message will appear on the
Uconnect display indicating the camera is not in
the correct position.
The Camera Delay setting can be set to on/off
in the rear camera settings menu. When the
vehicle is shifted out of REVERSE and the
Camera Delay is turned off, the rear camera
mode is exited and the navigation or audio
screen appears on display again.
When the transmission is shifted out of
REVERSE, and Camera Delay is activated in the
menu screen, the camera image will continue to
be displayed for up to 10 seconds, unless the
speed of the vehicle is greater than 8 mph
(13 km/h), the transmission is in PARK, or the
ignition is placed in the OFF position.
Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle,
including small obstacles. Parking curbs
might be temporarily detected or not
detected at all. Obstacles located above or
below the sensors will not be detected
when they are in close proximity.
WARNING! (Continued)
The vehicle must be driven slowly when
using ParkSense in order to be able to stop
in time when an obstacle is detected. It is
recommended that the driver looks over
his/her shoulder when using ParkSense.
CAUTION! (Continued)
4

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74STARTING AND OPERATING
When displayed, static grid lines will illustrate
the width of the vehicle and will show separate
zones that will help indicate the distance to the
rear of the vehicle. The following table shows
the approximate distances for each zone:
NOTE:
If snow, ice, mud, or any foreign substance
builds up on the camera lens, clean the lens,
rinse with water, and dry with a soft cloth. Do
not cover the lens.
REFUELING THE VEHICLE
The gas cap is located on the left side of the
vehicle. If the gas cap is lost or damaged, be
sure the replacement cap is for use with this
vehicle.
1. Open the fuel filler door.

2. Remove the fuel cap by rotating it counter
-
clockwise.

Fuel Filler Cap

NOTE:
The driver's side sliding door cannot be opened
while the fuel door is open. This feature oper -
ates only when the sliding door is in a closed
position prior to opening the fuel door.
3. Fully insert the gasoline nozzle into the filler pipe.
Zone
Distance To The Rear
Of The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 3 ft (30 cm - 1 m)
Green 3 ft or greater
(1 m or greater)
WARNING!
Drivers must be careful when backing up
even when using the ParkView Rear Back Up
Camera. Always check carefully behind your
vehicle, and be sure to check for pedestrians,
animals, other vehicles, obstructions, or blind
spots before backing up. You are responsible
for the safety of your surroundings and must
continue to pay attention while backing up.
Failure to do so can result in serious injury or
death.
CAUTION!
To avoid vehicle damage, ParkView should
only be used as a parking aid. The ParkView
camera is unable to view every obstacle or
object in your drive path.
To avoid vehicle damage, the vehicle must
be driven slowly when using ParkView to be
able to stop in time when an obstacle is
seen. It is recommended that the driver
look frequently over his/her shoulder when
using ParkView.

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STARTING AND OPERATING75
4. Fill the vehicle with fuel.
NOTE:
When the fuel nozzle “clicks” or shuts off, the
fuel tank is full.
5. Remove gasoline nozzle, reinstall fuel cap
and close fuel filler door.
NOTE:
Tighten the fuel filler cap until you hear a
“clicking” sound. This is an indication that the
fuel filler cap is properly tightened.
If the gas cap is not tightened properly, the
MIL may come on. Be sure the gas cap is
tightened every time the vehicle is refueled.
VEHICLE LOADING
As required by National Highway Traffic Safety
Administration regulations, your vehicle has a
certification label affixed to the driver's side
door or B-Pillar. If seats are removed for carrying cargo, do not
exceed the specified GVWR and GAWR.
Vehicle Certification Label
Your vehicle has a Vehicle Certification Label
affixed to the driver’s side B-Pillar or the rear of
the driver’s door.
The label contains the following information:
Name of manufacturer
Month and year of manufacture
Gross Vehicle Weight Rating (GVWR)
Gross Axle Weight Rating (GAWR) front and
rear
Vehicle Identification Number (VIN)
Type of vehicle
Month, Day, and Hour of manufacture (MDH)
The bar code allows a computer scanner to read
the VIN.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the gas cap is
removed or the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the
“Malfunction Indicator Light (MIL)”to turn
on.
A fire may result if gasoline is pumped into
a portable container that is inside of a
vehicle. You could be burned. Always place
gas containers on the ground while filling.
CAUTION!
Damage to the fuel system or emissions
control system could result from using an
improper fuel tank filler tube cap. A poorly
fitting cap could let impurities into the fuel
system and may cause the “Malfunction
Indicator Light (MIL)” to turn on, due to fuel
vapors escaping from the system.
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling.4

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76STARTING AND OPERATING
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, and
cargo. The total load must be limited so that you
do not exceed the GVWR.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do
not exceed either front or rear GAWR.
Tire Size
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
Rim Size
This is the rim size that is appropriate for the tire
size listed.
Inflation Pressure
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full GAWR.
Curb Weight
The curb weight of a vehicle is defined as the
total weight of the vehicle with all fluids,
including vehicle fuel, at full capacity
conditions, and with no occupants or cargo
loaded into the vehicle. The front and rear curb
weight values are determined by weighing your
vehicle on a commercial scale before any
occupants or cargo are added.
Overloading
The load carrying components (axle, springs,
tires, wheels, etc.) of your vehicle will provide
satisfactory service as long as you do not
exceed the GVWR and the front and rear GAWR.
The best way to figure out the total weight of
your vehicle is to weigh it when it is fully loaded
and ready for operation. Weigh it on a
commercial scale to ensure that it is not over
the GVWR. Figure out the weight on the front and rear of
the vehicle separately. It is important that you
distribute the load evenly over the front and rear
axles.
Overloading can cause potential safety hazards
and shorten useful service life. Heavier axles or
suspension components do not necessarily
increase the vehicle's GVWR.
Loading
To load your vehicle properly, first figure out its
empty weight, axle-by-axle and side-by-side.
Store heavier items down low and be sure you
distribute their weight as evenly as possible.
Stow all loose items securely before driving. If
weighing the loaded vehicle shows that you
have exceeded either GAWR, but the total load
is within the specified GVWR, you must
redistribute the weight. Improper weight
distribution can have an adverse effect on the
way your vehicle steers and handles and the
way the brakes operate.
NOTE:
Refer to the “Vehicle Certification Label” affixed
to the B-Pillar or the rear of the driver's door for
your vehicle's GVWR and GAWRs.
WARNING!
Because the front wheels steer the vehicle, it
is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the
vehicle and have a collision.

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STARTING AND OPERATING77
TRAILER TOWING
In this section you will find safety tips and
information on limits to the type of towing you
can reasonably do with your vehicle. Before
towing a trailer, carefully review this information
to tow your load as efficiently and safely as
possible.
To maintain the New Vehicle Limited Warranty
coverage, follow the requirements and
recommendations in this manual concerning
vehicles used for trailer towing.
Common Towing Definitions
The following trailer towing related definitions
will assist you in understanding the following
information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, cargo
and tongue weight. The total load must be
limited so that you do not exceed the GVWR
Úpage 75.
Gross Combination Weight Rating (GCWR)
The GCWR is the total allowable weight of your
vehicle and trailer when weighed in
combination.
Gross Trailer Weight (GTW)
The GTW is the weight of the trailer plus the
weight of all cargo, consumables and
equipment (permanent or temporary) loaded in
or on the trailer in its "loaded and ready for
operation" condition.
The recommended way to measure GTW is to
put your fully loaded trailer on a vehicle scale.
The entire weight of the trailer must be
supported by the scale.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do
not exceed either front or rear GAWR
Úpage 75.
Tongue Weight (TW)
The TW is the downward force exerted on the
hitch ball by the trailer. You must consider this
as part of the load on your vehicle.
Trailer Frontal Area
The frontal area is the maximum height
multiplied by the maximum width of the front of
a trailer.
Trailer Sway Control (TSC)
The TSC can be a mechanical telescoping link
that can be installed between the hitch receiver
and the trailer tongue that typically provides
adjustable friction associated with the
telescoping motion to dampen any unwanted
trailer swaying motions while traveling.
If equipped, the electronic TSC recognizes a
swaying trailer and automatically applies
individual wheel brakes and/or reduces engine
power to attempt to eliminate the trailer sway.
Weight-Carrying Hitch
A weight-carrying hitch supports the trailer
tongue weight, just as if it were luggage located
at a hitch ball or some other connecting point of
the vehicle. These kinds of hitches are commonly
used to tow small and medium sized trailers.
WARNING!
It is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the
vehicle and have a collision.
4

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78STARTING AND OPERATING
(Continued)
Weight-Distributing Hitch
The weight-distributing hitch works by applying
leverage through spring (load) bars. They are
typically used for heavier loads to distribute
trailer tongue weight to the tow vehicle's front
axle and the trailer axle(s). When used in
accordance with the manufacturer's directions,
it provides for a more level ride, offering more
consistent steering and brake control thereby
enhancing towing safety. The addition of a
friction/hydraulic sway control also dampens
sway caused by traffic and crosswinds and
contributes positively to tow vehicle and trailer
stability. Trailer Sway Control (TSC) and a weight
distributing (load equalizing) hitch are recommended for heavier Tongue Weights (TW)
and may be required depending on vehicle and
trailer configuration/loading to comply with
Gross Axle Weight Rating (GAWR) requirements.
Trailer Hitch Classification
The following chart provides the industry
standard for the maximum trailer weight a given
trailer hitch class can tow and should be used to
assist you in selecting the correct trailer hitch
for your intended towing condition.
WARNING!
An improperly adjusted Weight Distributing
Hitch system may reduce handling,
stability, braking performance, and could
result in a collision.
Weight Distributing Systems may not be
compatible with Surge Brake Couplers.
Consult with your hitch and trailer manufac
-
turer or a reputable Recreational Vehicle
dealer for additional information.
WARNING! (Continued)
Trailer Hitch Classification Definitions
Class Max. Trailer Hitch Industry Standards
Class I - Light Duty 2,000 lbs (907 kg)
Class II - Medium Duty 3,500 lbs (1,587 kg)
Class III - Heavy Duty 6,000 lbs (2,722 kg)
Class IV - Extra Heavy Duty 10,000 lbs (4,535 kg)
See chart on Ú page 79 for the Maximum Gross Trailer Weight (GTW) towable for your given drivetrain.
All trailer hitches should be professionally installed on your vehicle.

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