air condition RENAULT SCENIC 2008 J84 / 2.G Multimedia ITS User Guide
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Page 32 of 71
MULTIMEDIA
Fault finding - Interpretation of statuses
86C
86C - 32V5 MR-372-J84-86C050$624.mif
ITS
Program no.: 0020
Vdiag No.: 04
ET017
COMMUNICATION CONNECTION BUTTON
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and connection of the steering column switch 10-track connector (component code 1519) and
of the receiver 32-track connector (component code 261) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 34AT,
●connection code 34AO,
between components 261 and 1519.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Carry out the following checks on component 1519 using an ohmmeter:
●Communication button pressed: the resistance should be less than 150 Ω between connections 34AT and
34AO.
●Communication button released: there should be insulation between connections 34AT and 34AO.
If the measurements taken do not correspond to the values above, replace component 1519 (see MR 370
Mechanical 84A, Control - signals, Wiper switch: Removal - Refitting).
If the fault is still present, contact the Techline.
AFTER REPAIRRepeat the conformity check from the start.
ITS_V04_ET017ITSJ84ph2V1.0
Page 33 of 71
MULTIMEDIA
Fault finding - Interpretation of statuses
86C
86C - 33V5 MR-372-J84-86C050$624.mif
ITS
Program no.: 0020
Vdiag No.: 04
ET018
TUMBLEWHEEL ACTION
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and connection of the steering column switch 10-track connector (component code 1519) and
of the receiver 32-track connector (component code 261) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 34AU,
●connection code 34AS,
●connection code 34AT,
●connection code 34AR,
between components 1519 and 261.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check the continuity of component 1519:
–between connections 34AR and 34AT,
–between connections 34AR and 34AS,
–between connections 34AR and 34AU.
Wheel checking procedure (see MR 370 Mechanical 84A, Control - signals, Radio control satellite: Test).
If there is no continuity, replace component 1519 (see MR 370 Mechanical 84A, Control - signals, Wiper switch:
Removal - Refitting).
If the fault is still present, contact the Techline.
AFTER REPAIRRepeat the conformity check from the start.
ITS_V04_ET018ITSJ84ph2V1.0
Page 34 of 71
MULTIMEDIA
Fault finding - Interpretation of statuses
86C
86C - 34V5 MR-372-J84-86C050$624.mif
ITS
Program no.: 0020
Vdiag No.: 04
ET024
REVERSE GEAR ENGAGED
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
Carry out fault finding on the Protection and Switching Unit (see 87G, Engine compartment connection unit).
Check the condition and connection of the navigation computer 32-track connector (component code 662) (broken,
oxidised, bent tabs).
If the connector is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the connector; otherwise, replace the wiring.
Check the condition and connection of the Protection and Switching Unit MN and CN connectors (Vdiag 48)
(component code 1337) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance of the H66P connection between
components 662 and 1337.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the fault is still present, contact the Techline.
AFTER REPAIRRepeat the conformity check from the start.
ITS_V04_ET024ITSJ84ph2V1.0
Page 39 of 71
MULTIMEDIA
Fault finding - Interpretation of commands
86C
86C - 39V5 MR-372-J84-86C050$832.mif
ITS
Program no.: 0020
Vdiag No.: 04
AC004
SPEAKER TEST
NOTESThis command activates, one by one, the front left-hand tweeters, front right-hand
tweeters, front right-hand bass, rear right-hand bass, rear left-hand bass and front
right-hand bass speakers.
Special note:
Check the output setting on the right-hand and left-hand speakers (press the SET
button, select Balance) then the output setting on the front and rear speakers (press
the SET button and then select Fad).
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and connection of the receiver connector B (component code 261) and of the faulty speaker
connector (component code 365, 191, 366, 189, 190, 192) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 34E,
●connection code 34F,
between components 261, 365 and 191.
●connection code 34D,
●connection code 34C,
between components 261 and 189.
●connection code 34A,
●connection code 34B,
between components 261 and 190.
●connection code 34G,
●connection code 34H,
between components 261, 366 and 192.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the checks reveal no faults, but one or more of the speakers does not work, replace the faulty speaker(s).
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out another fault finding check on the system.
ITSJ84ph2V1.0
Page 40 of 71
MULTIMEDIA
Fault finding - Interpretation of commands
86C
86C - 40V5 MR-372-J84-86C050$832.mif
ITS
Program no.: 0020
Vdiag No.: 04
AC006
SCREEN TEST: COLOUR BARS
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
Apply this procedure if one or more colour bars is missing on the display when this command is run.
Check the condition and connection of the display connector (component code 1127) and of the navigation
computer 32-track connector (component code 662) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check for + 12 V on connection BCP3 of the component 1127 connector.
Check that the earth on connection 34GU of the component 1127 connector is perfect.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code TB31,
●connection code 34DD,
●connection code 34DC,
●connection code 34DB,
●connection code 34GU,
between components 1127 and 662.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the checks reveal no faults, but the colours displayed by component 1127 are incorrect, replace
component 1127.
AFTER REPAIRCarry out another fault finding check on the system.
ITSJ84ph2V1.0
Page 41 of 71
MULTIMEDIA
Fault finding - Interpretation of commands
86C
86C - 41V5 MR-372-J84-86C050$832.mif
ITS
Program no.: 0020
Vdiag No.: 04
AC007
SCREEN TEST: GRADATION OF GREY
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
Apply this procedure if the shade of grey shown on the display when the command is activated is incorrect.
Check the condition and connection of the display connector (component code 1127) and of the navigation
computer 32-track connector (component code 662) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check that the earth on connection 34GU of the component 1127 connector is perfect.
If the connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check that the earth on the MAN connection of component 1127 is perfect.
Check for + 12 V on connection BCP3 of the component 1127 connector.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code TB30,
●connection code 34HA,
●connection code 34GZ,
between components 1127 and 662.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the checks reveal no faults, but the gradation of grey displayed by the display is not correct, replace
component 1127.
AFTER REPAIRCarry out another fault finding check on the system.
ITSJ84ph2V1.0
Page 42 of 71
MULTIMEDIA
Fault finding - Interpretation of commands
86C
86C - 42V5 MR-372-J84-86C050$832.mif
ITS
Program no.: 0020
Vdiag No.: 04
AC009
MICROPHONE TEST
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
Apply this procedure if the Faulty connection message appears when these commands are activated.
Check the condition and connection of the microphone connector (component code 789) and of the navigation
computer 40-track connector (component code 662) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 107J,
●connection code 107G,
●connection code 107F,
between components 789 and 662.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the checks reveal no faults but the microphone does not work, replace component 789.
AFTER REPAIRCarry out another fault finding check on the system.
ITSJ84ph2V1.0
Page 45 of 71
MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-45V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Fault finding charts
ALP 1 No dialogue with the computer
NOTESSwitch on the + after ignition feed to enter fault finding mode with the computer.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and connection of the battery connections.
Check the condition of the fuses.
Check the battery voltage.
Try the diagnostic tool on another vehicle.
Check:
–the connection between the diagnostic tool and the diagnostic sensor (wiring in good condition),
–the connection between the diagnostic sensor and the diagnostic socket (wiring in good condition).
Check for + 12 V on the 34HU connection of the navigation computer (component code 662).
Check for + 12 V battery feed on connection BP32, for + 12 V after ignition feed on connection AP43 and for
an earth on the NAM connection and on the MAM connection of the diagnostic socket (component code 225).
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check for + 12 V battery feed on connection BCP3 and an earth on connection MX of component 662.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Disconnect the 32-track connector of component 662 and the connector of component 1657 to check
the insulation, continuity and absence of interference resistance of the following connections:
●connection code 34GA,
●connection code 34DZ,
between components 662 and 1657;
●connection code 107X,
●connection code 107W,
between components 1657 and 225;
●connection code BCP3,
between components 662 and 260;
●connection code MX,
between component 662 and earth MX.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP1ITSJ84ph2V1.0
MR-372-J84-86C050$936.mif
Page 46 of 71
MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-46V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04
ALP 2 the screen stays black
NOTESOnly check the customer complaint after performing a full check with the
diagnostic tool.
Check that the customer is using the navigation system correctly.
Use the Wiring Diagrams Technical Note, Scenic II.
Check that the display has not been deactivated.
Press the LIGHT button on the central control for 2 seconds to reactivate the display.
To check the supply to the display, switch on
the ignition, switch on the navigation system
and eject the navigation DVD.
Has the DVD been removed?
YES
Check for + 12 V on connection BCP3 and an earth
on connection MAN of the display (component
code 1127).
Are these tests correct?
YES
Check the insulation, continuity and the absence
of interference resistance of connection 34HU
between components 1127 and 1272.
–If the connection is correct, replace the display.
–If any connection is faulty and if there is a repair
method (see Technical Note 6015A, Repairing
electrical wiring, Wiring: Precautions for
repair), repair the wiring; otherwise, replace
the wiring.
NOCheck the condition of the supply fuse
(20A) (component code 260).
Has the fault disappeared?
YES NO
Check for + 12 V on
connection BCP3 and an
earth on connection MX of
the navigation computer
(component code 662).
NOCheck the insulation,
continuity and the absence
of interference resistance
of connections 34DB, 34DC
et 34DD between
components 662 and 1127.
YES Are these checks correct?
NO
If any connection is faulty and if there is a repair
method (see Technical Note 6015A, Repairing
electrical wiring, Wiring: Precautions for repair),
repair the wiring; otherwise, replace the wiring.
End of fault finding.
Contact Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP2ITSJ84ph2V1.0
Page 48 of 71
MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-48V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04
ALP 3
CONTINUED
Check the condition and the connection of the 32-track connector of the receiver (component code 261), of
the navigation central control connector (component code 1657) and of the 40-track connector of the navigation
computer (component code 662) (tabs bent, broken, oxidised, etc.).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and absence of interference resistance on connections TB27, 34HD and 34HG
between components 662 and 261.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Has the fault disappeared?
NO YES
Contact Techline.
End of fault finding.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITSJ84ph2V1.0