TOYOTA HIGHLANDER 2020 Owners Manual (in English)

4617-2. Steps to take in an emergency
HIGHLANDER_U
7
When trouble arises
The warning lights and warning buzzers operate as follows depend-
ing on the content of the message. If a message indicates the need
for inspection by a dealer, have the v ehicle inspected by your Toyota
dealer immediately.
*: A buzzer sounds the first time a message is shown on the multi-informa- tion display.
■Warning messages
The warning messages explained
below may differ from the actual
messages according to operation
conditions and vehicle specifica-
tions.
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level is low. Check
the level of the engine oil, and add if
necessary.
This message may appear if the
vehicle is stopped on a slope. Move
the vehicle to a level surface and
check to see if the message disap-
pears.
Messages and warnings
Warning lightWarning
buzzer
*Warning
-Sounds
 Indicates an important situation, such as
when a system relate d to driving is mal-
functioning or that danger may result if
the correction procedure is not per-
formed
 Indicates a situation, such as when dam-
age to the vehicle or danger may result
Comes on or
flashesSounds
Indicates an important situation, such as
when the systems shown on the
multi-information disp lay may be malfunc-
tioning
-Does not sound
 Indicates a condition, such as malfunc-
tion of electrical components, their condi-
tion, or indicates the need for
maintenance
 Indicates a situation, such as when an
operation has been performed incor-
rectly, or indicates how to perform an
operation correctly

4627-2. Steps to take in an emergency
HIGHLANDER_U
■If “Engine Stopped Steering
Power Low” is displayed
This message is displayed if the
engine is stopped while driving.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using
more force than usual.
■If “Shift to P when Parked” is
displayed
This message is displayed when the
driver’s door is opened without turn-
ing the engine switch off with the
shift lever in any position other than
P. Change the shift lever to P.
■If “Auto Power OFF to Conserve
Battery” is displayed
Power was cut off due to the auto-
matic power off function. Next time
when starting the engine, increase
the engine speed slightly and main-
tain that level for approximately 5
minutes to recharge the battery.
■If “Headlight System Malfunc-
tion Visit Your Dealer” is dis-
played
The following systems may be mal-
functioning. Have the vehicle
inspected by your Toyota dealer
immediately.
●The LED headlight system (if AFS
[Adaptive Front-lighting System]
equipped)
●AFS (Adaptive Front-lighting Sys-
tem) (if equipped)
●The automatic headlight leveling
system (if equipped)
●Automatic High Beam
■If “Radar Cruise Control
Unavailable” is displayed
The dynamic radar cruise control
with full-speed range system cannot
be used temporarily. Use the system
when it becomes available again.
■If “Front Camera Unavailable”
or “Front Camera Unavailable
See Owner's Manual” is dis-
played
The following systems may be sus-
pended until the problem shown in
the message is resolved. ( P.231,
456)
●PCS (Pre-Collision system)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if
equipped)
●Dynamic radar cruise control with
full-speed range
■If “AWD System Overheated
Switching to 2WD Mode” or
“AWD System Overheated 2WD
Mode Engaged” is displayed
(AWD models)
This message may be displayed
when driving under extremely high
load conditions.
Drive the vehicle at low speeds or
stop the vehicle in a safe place with
the engine running until the mes-
sage is cleared.
If the message is not cleared, have
the vehicle inspect ed by your Toyota
dealer.
■If “Check Fuel Cap” is dis-
played
The fuel tank cap is not properly
installed. Correctl y install the fuel
tank cap.
■If “Maintenance Required
Soon” is displayed
Indicates that all maintenance
according to the driven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset. If necessary, per-
form maintenance. Please reset the
message after the maintenance is
performed. ( P.395)

4637-2. Steps to take in an emergency
HIGHLANDER_U
7
When trouble arises
*: Refer to the separate “Scheduled Maintenance” or “Owner’s Man-
ual Supplement” for the mainte-
nance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is displayed
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been reset.) Perform the
necessary maintenance. Please
reset the message after the mainte-
nance is performed. ( P.395)
*: Refer to the separate “Scheduled
Maintenance” or “Owner’s Man-
ual Supplement” for the mainte-
nance interval applicable to your
vehicle.
■If “Oil Maintenance Required
Soon” is displayed
Indicates that the engine oil should
be scheduled to be changed.
Check the engine oil and change it if
necessary. After changing the
engine oil, make sure to reset the
message. ( P.394)
■If “Oil Maintenance Required” is
displayed
Indicates that the engine oil should
be changed.
Check and change the engine oil,
and oil filter by your Toyota dealer.
After changing the engine oil, make
sure to reset the message.
(  P.394)
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc- tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Immediately stop the
vehicle and contact your Toyota
dealer.
• “Braking Power Low Stop in a
Safe Place See Owner's Manual”
• “Oil Pressure Low Stop in a Safe Place See Owner's Manual”
• “Charging System Malfunction Stop in a Safe Place See Owner's
Manual”
●If “Smart Key System Malfunction
See Owner's Manual” is shown on
the multi-information display, it
may indicate a malfunction. Have
the vehicle inspected by your Toy-
ota dealer immediately.
●If any of the following messages
are shown on the multi-informa-
tion display, follow the instruc-
tions.
• “Engine Coolant Temp High Stop in a Safe Place See Owner's Man-
ual” ( P.487)
• “High Transmission Fluid Temp See Owner's Manual” ( P.204)
NOTICE
■If “High Power Consumption
Partial Limit on AC/Heater
Operation” is displayed fre-
quently
There is a possible malfunction
relating to the charging system or
the battery may be deteriorating.
Have the vehicle inspected by
your Toyota dealer.

4647-2. Steps to take in an emergency
HIGHLANDER_U
Stop the vehicle in a safe
place on a hard, flat surface.
 Set the parking brake.
 Shift the shift lever to P.
 Stop the engine.
 Turn on the emergency flash-
ers. ( P.442)
 For vehicles with power back
door: Turn off the power back
door system. ( P.515)
If you have a flat tire
Your vehicle is equipped
with a spare tire. The flat tire
can be replaced with the
spare tire.
For details about tires:
P.411
WARNING
■If you have a flat tire
Do not continue driving with a flat
tire.
Driving even a short distance with
a flat tire can damage the tire and
the wheel beyond repair, which
could result in an accident.
Before jacking up the
vehicle

4657-2. Steps to take in an emergency
HIGHLANDER_U
7
When trouble arises
Jack handle
Wheel nut wrench
Adapter socket
Jack
Spare tire
Wheel lock key (if equipped)
Location of the spare tire, jack and tools
WARNING
■Using the tire jack
Observe the following precau-
tions.
Improper use of the tire jack may
cause the vehicle to suddenly fall
off the jack, leading to death or
serious injury.
●Do not use the tire jack for any
purpose other than replacing
tires or installing and removing
tire chains.
●Only use the tire jack that
comes with this vehicle for
replacing a flat tire.
Do not use it on other vehicles,
and do not use other tire jacks
for replacing tires on this vehi-
cle.

4667-2. Steps to take in an emergency
HIGHLANDER_U
When replacing tires on a vehi-
cle with wheel lock nuts, use the
following procedures to remove
and install the wheel lock nuts.
The wheel lock key is stored in
the tray inside the luggage com-partment. Always return the
wheel lock key to its original
position after use, so that it does
not get lost. (
P.465)
■Removal
For ease of removal, the wheel
lock nut should always be the
first one loosened.
1 Place the wheel lock key on
top of the wheel lock nut,
turning until the wheel lock
key and wheel lock nut pat-
terns engage.
2 Place the wheel nut wrench
on the wheel lock key, and
while applying pressure on
the wheel lock key, loosen
the wheel lock nut.
■Installation
For ease of installation, the
wheel lock nut should always be
the last one tightened.
1 By hand, install a wheel lock
nut on each wheel.
2 Place the wheel lock key on
top of the wheel lock nut,
turning until the wheel lock
key and wheel lock nut pat-
terns engage.
3 Place the wheel nut wrench
on the wheel lock key, and
while applying pressure on
the wheel lock key, tighten
the wheel lock nut to the rec-
ommended torque.
WARNING
●Put the jack properly in its jack
point.
●Do not put any part of your body
under the vehicle while it is sup-
ported by the jack.
●Do not start the engine or drive
the vehicle while the vehicle is
supported by the jack.
●Do not raise the vehicle while
someone is inside.
●When raising the vehicle, do not
put an object on or under the
jack.
●Do not raise the vehicle to a
height greater than that required
to replace the tire.
●Use a jack stand if it is neces-
sary to get under the vehicle.
●When lowering the vehicle,
make sure that there is no-one
near the vehicle. If there are
people nearby, warn them
vocally before lowering.
Wheel lock nut (if
equipped)

4677-2. Steps to take in an emergency
HIGHLANDER_U
7
When trouble arises
1 Pull the strap upwards and
open the center deck board.
2 Remove the center deck
board. 3
Remove the jack cover.
4 Remove the jack after remov-
ing the hook.
1 Pull the strap upwards and
open the center deck board.
NOTICE
■When using a wheel lock key
(if equipped)
Do not use an impact wrench.
Using an impact wrench may
cause permanent damage to
wheel lock nut and wheel lock
key. If in doubt about wheel lock
application, contact your Toyota
dealer.
Taking out the jack
Taking out the spare tire

4687-2. Steps to take in an emergency
HIGHLANDER_U
2Remove the center deck
board.
3 Remove the cover.
If it is difficult to remove the cover,
you can use your key.
4Attach the adapter socket to
the spare tire clamp bolt.
5 Connect the jack handle
extension to the jack handle.
Check that the extension is locked in place by the button.
6
Connect the jack handle to
the adapter socket. Turn the
jack handle counterclock-
wise.
The tire will be lo wered completely
to the ground.
Turn the jack handle slowly to lower
the spare tire. If the handle is
turned quickly, the wire cable may
slip off of the shaft inside the unit
and the tire may not be lowered.
If the spare tire cannot be lowered:
 P.471

4697-2. Steps to take in an emergency
HIGHLANDER_U
7
When trouble arises
7 Pull out the spare tire and
stand it against the bumper.
With a compact spare tire
With a full-size spare tire
Vehicles with a compact
spare tire
8 Fully depress the secondary
latch and remove the holding bracket from the
hoist assembly .
9 Tilt the bracket and pass it
through the wheel opening.
Then remove the hoist
assembly .
Vehicles with a full-size spare
tire
8 Fully depress the secondary
latch and remove the

4707-2. Steps to take in an emergency
HIGHLANDER_U
holding bracket from the
hoist assembly .
9 Tilt the holding bracket so
that it can easily be passed
through the wheel opening.
After passing the holding
bracket through the wheel
opening, remove the hoist
assembly . 1
Chock the tires.
2 Slightly loosen the wheel
nuts (one turn).
Vehicles with wheel locks: Use the
wheel lock key to loosen the wheel
WARNING
■When storing the spare tire
Be careful not to catch fingers or
other body parts between the
spare tire and the body of the
vehicle.
Replacing a flat tire
Flat tireWheel chock positions
Front left-hand
sideBehind the rear
right-hand side
tire
Front right-hand
sideBehind the rear
left-hand side tire
Rear left-hand
sideIn front of the
front right-hand
side tire
Rear right-hand
sideIn front of the
front left-hand
side tire