stop start TOYOTA HIGHLANDER HYBRID 2019 (in English) User Guide

1112. Instrument cluster
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Instrument cluster
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■The meters and display illuminate when
The power switch is in ON mode.
■ Hybrid System Indicator
●By keeping the indicator needle within Eco area, more Eco-friendly driving
can be achieved.
● Charge area indicates regeneration
* status. Regenerated energy will be
used to charge the hybrid battery (traction battery).
*: When used in this manual, “regeneration” refers to the convers ion of
energy created by the movement of the vehicle into electrical e nergy.
■ Engine speed
On hybrid vehicles, engine speed is precisely controlled in ord er to help
improve fuel efficiency and reduce exhaust emissions etc.
There are times when the engine speed that is displayed may dif fer even
when vehicle operation and driving conditions are the same.
■ Outside temperature display
In the following situations, the correct outside temperature ma y not be dis-
played, or the display may take longer than normal to change:
● When stopped, or driving at low speeds (less than 12 mph [20 km/h])
● When the outside temperature has changed suddenly (at the entra nce/exit
of a garage, tunnel, etc.) Charge area
Shows regenerative charging.
Hybrid Eco area
Shows that gasoline engine power is
not being used very often.
The gasoline engine will automatically
stop and restart under various condi-
tions.
Eco area
Shows that the vehicle is being driven in
an Eco-friendly manner.
Power area
Shows that an Eco-friendly driving
range is being exceeded (during full
power driving etc.)
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1453-2. Opening, closing and locking the doors
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Operation of each component
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WARNING
■Power back door (if equipped)
Observe the following precautions when operating the power back door.
Failure to do so may cause death or serious injury.
● Check the safety of the surrounding area to make sure there are no obsta-
cles or anything that could cause any of your belongings to get caught.
● If anyone is in the vicinity, make sure they are safe and let t hem know that
the back door is about to open or close.
● If the power back door system is turned off with the main switch while the
back door is operating automatically, the automatic operation i s stopped.
The back door then has to be operated manually. Take extra care when on
an incline, as the back door may open or close unexpectedly.
● If the operating conditions of the power back door are no longe r met, a
buzzer may sound and the back door may stop opening or closing. The
back door then has to be operated manually. Take extra care whe n on an
incline, as the back door may open or close abruptly.
● On an incline, the back door may suddenly shut after it opens. Make sure
the back door is fully open and secure.
● In the following situations, the power back door may detect an abnormality
and automatic operation may be stopped. In this case, the back door has
to be operated manually. Take extra care when on an incline, as the back
door may open or close abruptly.
• When the back door contacts an obstacle
• When the 12-volt battery voltage suddenly drops, such as when the
power switch is turned to ON mode or the hybrid system is start ed
during automatic operation
● If a bicycle carrier or similar object is attached to the back door, the power
back door may not operate, causing itself to malfunction, or th e back door
may move in the closing direction after being opened, causing s omeone’s
hands, head or neck to be caught and injured. When installing a n acces-
sory part to the back door, ask your Toyota dealer for details.

1573-2. Opening, closing and locking the doors
3
Operation of each component
HIGHLANDER_HV_U●
If the electronic key is inside the vehicle and a door handle b ecomes wet
during a car wash, a message may be shown on the multi-informat ion dis-
play and a buzzer will sound outside the vehicle. To turn off t he alarm, lock
all the doors.
● The lock sensor may not work properly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again, or
use the lock sensor on the lower part of the door handle.
● A sudden handle operation or a handle operation immediately aft er entering
the effective range may prevent the doors from being unlocked. Touch the
door unlock sensor and check that the doors are unlocked before pulling the
door handle again.
● Unlocking the vehicle may take more time if another electronic key is within
the effective range.
■ When the vehicle is not driven for extended periods
●To prevent theft of the vehicle, do not leave the electronic ke y within 6 ft. (2
m) of the vehicle.
● The smart key system can be deactivated in advance. ( P. 671)
■ To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from the
outside of the vehicle.
Depending on the position and holding condition of the electron ic key, the key
may not be detected correctly and the system may not operate pr operly. (The
alarm may go off accidentally, or the door lock prevention func tion may not
operate.)
■ If the smart key system does not operate properly
●Locking and unlocking the doors: Use the mechanical key. ( P. 622)
● Starting the hybrid system: P. 623
■ Customization
Settings (e. g. smart key system) can be changed.
(Customizable features: P. 666)
■ If the smart key system has been d eactivated in a customized setting
● Locking and unlocking the doors:
Use the wireless remote control or mechanical key. ( P. 131, 622)
● Starting the hybrid system and changing power switch modes: P. 623
● Stopping the hybrid system: P. 232

1853-5. Opening and closing the windows
3
Operation of each component
HIGHLANDER_HV_U■
When the power window does not close normally (windows with one -
touch closing function only)
If the jam protection function is operating abnormally and a wi ndow cannot be
closed, perform the following operations using the power window switch on
the relevant door.
● After stopping the vehicle, the window can be closed by holding the power
window switch in the one-touch closing position while the power switch is
turned to ON mode.
● If the window still cannot be closed even by carrying out the operation
explained above, initialize the function by performing the foll owing proce-
dure.
Hold the power window switch in the one-touch closing position. Continue
holding the switch for a further 6 seconds after the window has closed.
Hold the power window switch in the one-touch opening position. Con-
tinue holding the switch for a further 2 seconds after the window has
opened completely.
Hold the power window switch in the one-touch closing position once
again. Continue holding the switch for a further 2 seconds afte r the win-
dow has closed.
If you release the switch while the window is moving, start aga in from the
beginning.
If the window continues to close but then re-open slightly even after perform-
ing the above procedure correctly, have the vehicle inspected b y your Toyota
dealer.
■ Door lock linked window operatio n (windows with one-touch closing
function only)
● The power windows can be opened and closed using the mechanical key.
*
( P. 622)
● The power windows can be opened using the wireless remote control.
*
(P. 131)
*: These settings must be customized at your Toyota dealer.
■ Customization
Settings (e.g. linked door lock operation) can be changed.
(Customizable features: P. 666)
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198
HIGHLANDER_HV_U
4-1. Before driving
P. 2 3 1
With the brake pedal depressed , shift the shift lever to D.
(  P. 239)
Release the parking brake. ( P. 2 4 6 )
Gradually release the brake pedal and gently depress the accele ra-
tor pedal to accelerate the vehicle.
With the shift lever in D , depress the brake pedal.
If necessary, set the parking brake.
If the vehicle is to be stopped for an extended period of time, shift the shift
lever to P. ( P. 239)
With the shift lever in D , depress the brake pedal.
Set the parking brake ( P. 246), and shift the shift lever to P.
(  P. 239)
Press the power switch off to stop the hybrid system.
Lock the door, making sure that you have the key on your person.
If parking on a hill, block the wheels as needed.
Driving the vehicle
The following procedures should be observed to ensure safe
driving:
Starting the hybrid system
Driving
Stopping
Parking the vehicle
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1994-1. Before driving
4
Driving
HIGHLANDER_HV_U
Make sure that the parking brake is set and shift the shift lever to D.
Gently depress the accelerator pedal.
Release the parking brake.
■ When starting off on an uphill
The hill-start assist control will activate. ( P. 336)
■ For fuel-efficient driving
Keep in mind that hybrid vehicles are similar to conventional vehicles, and it
is necessary to refrain from activities such as sudden accelera tion. (P. 341)
■ Driving in the rain
●Drive carefully when it is raining, because visibility will be reduced, the win-
dows may become fogged-up, and the road will be slippery.
● Drive carefully when it starts to rain, because the road surface will be espe-
cially slippery.
● Refrain from high speeds when driving on an expressway in the r ain,
because there may be a layer of water between the tires and the road sur-
face, preventing the steering and brakes from operating properl y.
■ Engine speed while driving
In the following conditions, the engine speed may become high while driving.
This is due to automatic up-shifting control or down-shifting implementation to
meet driving conditions. It does not indicate sudden acceleration.
●The vehicle is judged to be driving uphill or downhill
● When the accelerator pedal is released
■ Breaking in your new Toyota
To extend the life of the vehicle, observing the following prec autions is recom-
mended:
● For the first 186 miles (300 km):
Avoid sudden stops.
● For the first 500 miles (800 km):
Do not tow a trailer.
● For the first 621 miles (1000 km):
• Do not drive at extremely high speeds.
• Avoid sudden acceleration.
• Do not drive continuously in low gears.
• Do not drive at a constant speed for extended periods.
Starting off on a steep uphill
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2014-1. Before driving
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Driving
HIGHLANDER_HV_U
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When starting the vehicle
Always keep your foot on the brake pedal while stopped with the “READY”
indicator is illuminated. This prevents the vehicle from creepi ng.
■ When driving the vehicle
● Do not drive if you are unfamiliar with the location of the brake and accel-
erator pedals to avoid depressing the wrong pedal.
• Accidentally depressing the accelerator pedal instead of the b rake
pedal will result in sudden acceleration that may lead to an ac cident.
• When backing up, you may twist your body around, leading to a diffi-
culty in operating the pedals. Make sure to operate the pedals properly.
• Make sure to keep a correct driving posture even when moving t he
vehicle only slightly. This allows you to depress the brake and accelera-
tor pedals properly.
• Depress the brake pedal using your right foot. Depressing the brake
pedal using your left foot may delay response in an emergency, result-
ing in an accident.
● The driver should pay extra attention to pedestrians when the v ehicle is
powered only by the electric motor (traction motor). As there i s no engine
noise, the pedestrians may misjudge the vehicle’s movement. Eve n
though the vehicle is equipped with the vehicle proximity notif ication sys-
tem, drive with care as pedestrians in the vicinity may still n ot notice the
vehicle if the surrounding area is noisy.
● Do not drive the vehicle over or stop the vehicle near flammable materials.
The exhaust system and exhaust gases can be extremely hot. Thes e hot
parts may cause a fire if there is any flammable material nearby.
● During normal driving, do not turn off the hybrid system. Turni ng the hybrid
system off while driving will not cause loss of steering or bra king control,
however, power assist to the steering will be lost. This will m ake it more
difficult to steer smoothly, so you should pull over and stop t he vehicle as
soon as it is safe to do so.
In the event of an emergency, such as if it becomes impossible to stop the
vehicle in the normal way: P. 561

2054-1. Before driving
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Driving
HIGHLANDER_HV_U
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When the vehicle is parked
● Do not leave glasses, cigarette lighters, spray cans, or soft d rink cans in
the vehicle when it is in the sun.
Doing so may result in the following:
• Gas may leak from a cigarette lighter or spray can, and may le ad to a
fire.
• The temperature inside the vehicle may cause the plastic lenses and plastic material of glasses to deform or crack.
• Soft drink cans may fracture, causing the contents to spray ov er the
interior of the vehicle, and may also cause a short circuit in the vehicle’s
electrical components.
● Do not leave cigarette lighters in the vehicle. If a cigarette lighter is in a
place such as the glove box or on the floor, it may be lit acci dentally when
luggage is loaded or the seat is adjusted, causing a fire.
● Do not attach adhesive discs to the windshield or windows. Do n ot place
containers such as air fresheners on the instrument panel or da shboard.
Adhesive discs or containers may act as lenses, causing a fire in the vehi-
cle.
● Do not leave a door or window open if the curved glass is coate d with a
metallized film such as a silver-colored one. Reflected sunligh t may cause
the glass to act as a lens, causing a fire.
● Always apply the parking brake, shift the shift lever to P, stop the hybrid
system and lock the vehicle.
Do not leave the vehicle unattended while the “READY” indicator is illumi-
nated.
If the vehicle is parked with the shift lever in P but the park ing brake is not
set, the vehicle may start to move, possibly leading to an acci dent.
● Do not touch the exhaust pipe while the “READY” indicator is illuminated
or immediately after turning the hybrid system off.
Doing so may cause burns.
■ When taking a nap in the vehicle
Always turn the hybrid system off. Otherwise, if you accidentally move the
shift lever or depress the accelerator pedal, this could cause an accident or
fire due to hybrid system overheating. Additionally, if the vehicle is parked in
a poorly ventilated area, exhaust gases may collect and enter the vehicle,
leading to death or a serious health hazard.

2114-1. Before driving
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Driving
HIGHLANDER_HV_U
WARNING
■Capacity and distribution
●Do not exceed the maximum axle weight rating or the total vehicle
weight rating.
●Even if the total load of occupant’s weight and the cargo load is less
than the total load capacity, d o not apply the load unevenly. I mproper
loading may cause deterioration of steering or braking control which
may cause death or serious injury.
■Roof luggage carrier precautions (vehicles with roof rails)
To use the roof rails as a roof luggage carrier, you must fit t he roof rails
with two or more genuine Toyota cross rails or their equivalent.
When you load cargo on the roof luggage carrier, observe the fo llowing:
●Loading cargo on the roof luggage carrier will make the center of the
vehicle gravity higher. Avoid hi gh speeds, sudden starts, sharp turns,
sudden braking or abrupt maneuvers, otherwise it may result in loss of
control or vehicle rollover due to failure to operate this vehi cle correctly
and result in death or serious injury.
●If driving for a long distance, on rough roads, or at high spee ds, stop
the vehicle now and then during the trip to make sure the cargo
remains in its place.
●Do not exceed 165 lb. (75 kg) cargo weight on the roof luggage carrier.
●Place the cargo so that its weight is
distributed evenly between the front
and rear axles.
●If loading long or wide cargo, never
exceed the vehicle overall length or
width. (P. 638)
●Before driving, make sure the cargo is
securely fastened on the roof luggage
carrier.
Cross rails
Roof rails

2234-1. Before driving
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Driving
HIGHLANDER_HV_U
Your vehicle will handle differently when towing a trailer. Help to avoid
an accident, death or serious injury, keep the following in min d when
towing:
● Speed limits for towing a trailer vary by state or province. Do not
exceed the posted to wing speed limit.
● Toyota recommends that the vehicl e-trailer speed limit is 65 mph
(104 km/h) on a flat, straight, dry road. Do not exceed this li mit, the
posted towing speed limit or the speed limit for your trailer as set
forth in your trailer owner’s manu al, whichever is lowest. Instability
of the towing vehicle-trailer combination (trailer sway) increa ses as
speed increases. Exceeding speed limits may cause loss of contr ol.
● Before starting out, check the trailer lights, tires and the vehicle-
trailer connections. Recheck af ter driving a short distance.
● Practice turning, stopping and reversing with the trailer attac hed in
an area away from traffic until you become accustomed to the fe el
of the vehicle-trailer combination.
● Reversing with a trailer attached is difficult and requires pra ctice.
Grip the bottom of the steering wheel and move your hand to the
left to move the trailer to the left. Move your hand to the rig ht to
move the trailer to right. (This is generally opposite to reversing
without a trailer attached.) Avoid sharp or prolonged turning. Have
someone guide you when reversing to reduce the risk of an acci-
dent.
● As stopping distance is increased when towing a trailer, vehicl e-to
vehicle distance should be increased. For each 10 mph (16 km/h)
of speed, allow at least one v ehicle and trailer length.
● Avoid sudden braking as you may skid, resulting in the trailer jack-
knifing and a loss of vehicle control. This is especially true on wet or
slippery surfaces.
● Avoid jerky starts or sudden acceleration.
● Avoid jerky steering and sharp turns, and slow down before maki ng
turn.
Trailer towing tips