stop start TOYOTA HIGHLANDER HYBRID 2019 (in English) Owner's Manual

2254-1. Before driving
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Driving
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●Always place wheel blocks under both the vehicle’s and the trai ler’s
wheels when parking. Apply the parking brake firmly, and put th e
transmission in P. Avoid parking on a slope, but if unavoidable , do
so only after perform ing the following:
Apply the brakes and keep them applied.
Have someone place wheel blocks under both the vehicle’s and
trailer’s wheels.
When the wheel blocks are in pl ace, release the brakes slowly
until the blocks absorb the load.
Apply the parking brake firmly.
Shift into P and turn off the hybrid system.
● When restarting afte r parking on a slope:
With the transmission in P, start the hybrid system. Be sure to
keep the brake pedal depressed.
Shift into a forward gear. If reversing, shift into R.
Release the parking brake and brake pedal, and slowly pull or
back away from the wheel bloc ks. Stop and apply the brakes.
Have someone retrieve the blocks.
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2274-1. Before driving
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Driving
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Break-in schedule
If your vehicle is new or equipped with any new power train com ponents
(such as an engine, transmission, differential or wheel bearing ), Toyota rec-
ommends that you do not tow a trailer until the vehicle has bee n driven for
over 500 miles (800 km).
After the vehicle has been driven for over 500 miles (800 km), you can start
towing. However, for the next 500 miles (800 km), drive the veh icle at a speed
of less than 50 mph (80 km/h) when towing a trailer, and avoid full throttle
acceleration.
■ Maintenance
●If you tow a trailer, your vehicle will require more frequent m aintenance due
to the additional load. (See “Scheduled Maintenance Guide” or “ Owner’s
Manual Supplement”.)
● Retighten the fixing bolts of the towing ball and bracket after approximately
600 miles (1000 km) of trailer towing.
■ If trailer sway occurs
One or more factors (crosswinds, passing vehicles, rough roads, etc.) can
adversely affect handling of your vehicle and trailer, causing instability.
● If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to control trailer swaying by turning the steering w heel.
• Begin releasing the accelerator pedal immediately but very gra dually to
reduce speed.
Do not increase speed. Do not apply vehicle brakes.
If you make no extreme correction with the steering or brakes, your vehicle
and trailer should stabilize. (if enabled, Trailer Sway Control can also help to
stabilize the vehicle and trailer.)
● After the trailer swaying has stopped:
• Stop in a safe place. Get all occupants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer.
Make sure the load has not shifted.
Make sure the tongue weight is appropriate, if possible.
• Check the load in the vehicle. Make sure the vehicle is not overloaded after occupants get in.
If you cannot find any problems, the speed at which trailer swaying occurred
is beyond the limit of your particular vehicle-trailer combinat ion. Drive at a
lower speed to prevent instability. Remember that swaying of the towing vehi-
cle-trailer increases as speed increases.

2334-2. Driving procedures
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Driving
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If the hybrid system is stopped with the shift lever in a position other
than P, the power sw itch will not be turned off but instead be turned to
ACCESSORY mode. Perform the following procedure to turn the
switch off:
Check that the park ing brake is set.
Shift the shift lever to P.
Check that “Turn Power OFF” is displayed on the multi-informati on
display and then press the power switch once.
Check that “Turn Power OFF” on the multi-information display is off.
■Message displays
Message illustrations used in this section are intended as exam ples, and may
differ from the image that is actually displayed on the multi-information dis-
play.
■ Auto power off function
If the vehicle is left in ACCESSORY mode for more than 20 minut es or ON
mode (the hybrid system is not operating) for more than an hour with the shift
lever in P, the power switch will automatically turn off. However, this function
cannot entirely prevent 12-volt battery discharge. Do not leave the vehicle
with the power switch in ACCESSORY or ON mode for long periods of time
when the hybrid system is not operating.
■ Sounds and vibrations sp ecific to a hybrid vehicle
P. 90
■ Electronic key battery depletion
P. 128
■ When the ambient temperature is low, such as during winter driv ing con-
ditions
When starting the hybrid system, the flashing time of the “READ Y” indicator
may be long. Leave the vehicle as it is until the “READY” indic ator is steady
on, as steady means the vehicle is able to move.
■ Conditions affecting operation
P. 155
■ Note for the entry function
P. 156
When stopping the hybrid system with the shift lever in a posi-
tion other than P
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2354-2. Driving procedures
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Driving
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Operation of the power switch
●If the switch is not pressed shortly and firmly, the power switch mode may
not change or the hybrid system may not start.
● If attempting to restart the hybrid system immediately after tu rning the power
switch off, the hybrid system may not start in some cases. After turning the
power switch off, please wait a few seconds before restarting t he hybrid sys-
tem.
■ If the smart key system has been d eactivated in a customized setting
P. 622
WARNING
■ When starting the hybrid system
Always start the hybrid system while sitting in the driver’s se at. Do not
depress the accelerator pedal while starting the hybrid system under any
circumstances.
Doing so may cause an accident resulting in death or serious in jury.
■ Caution while driving
If hybrid system failure occurs while the vehicle is moving, do not lock or
open the doors until the vehicle reaches a safe and complete st op. Activa-
tion of the steering lock in this circumstance may lead to an a ccident, result-
ing in death or serious injury.
■ Stopping the hybrid system in an emergency
If you want to stop the hybrid system in an emergency while dri ving the
vehicle, press and hold the power switch for more than 2 second s, or press
it briefly 3 times or more in succession. ( P. 561)
However, do not touch the power switch while driving except in an emer-
gency. Turning the hybrid system off while driving will not cau se loss of
steering or braking control, however, power assist to the steer ing will be
lost. This will make it more difficult to steer smoothly, so yo u should pull over
and stop the vehicle as soon as it is safe to do so.

2364-2. Driving procedures
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NOTICE
■To prevent 12-volt b attery discharge
● Do not leave the power switch in ACCESSORY or ON mode for long peri-
ods if the hybrid system is not operating.
● If “ACCESSORY” or “IGNITION ON” is displayed on the multi-infor mation
display while the hybrid system is not operating, the power swi tch is not
off. Exit the vehicle after turning the power switch off.
● Do not stop the hybrid system when the shift lever is in a position other
than P. If the hybrid system is stopped in another shift lever position, the
power switch will not be turned off but instead be turned to AC CESSORY
mode. If the vehicle is left in ACCESSORY mode, 12-volt battery dis-
charge may occur.
■ When starting th e hybrid system
If the hybrid system becomes difficult to start, have your vehicle checked by
your Toyota dealer immediately.
■ Symptoms indicating a malfunction with the power switch
If the power switch seems to be operating somewhat differently than usual,
such as the switch sticking slightly, there may be a malfunctio n. Contact
your Toyota dealer immediately.

3274-5. Using the driving support systems
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Driving
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Conditions under which the BSM function may not function correc tly
● The BSM function may not detect vehicles correctly in the follo wing situa-
tions:
• When the sensor is misaligned due to a strong impact to the se nsor or its
surrounding area
• When mud, snow, ice, a sticker, etc. is covering the sensor or surround-
ing area on the rear bumper
• When driving on a road surface that is wet with standing water during bad
weather, such as heavy rain, snow, or fog
• When multiple vehicles are approaching with only a small gap b etween
each vehicle
• When the distance between your vehicle and a following vehicle is short
• When there is a significant difference in speed between your v ehicle and
the vehicle that enters the detection area
• When the difference in speed between your vehicle and another vehicle
is changing
• When a vehicle enters a detection area traveling at about the same
speed as your vehicle
• As your vehicle starts from a stop, a vehicle remains in the d etection area
• When driving up and down consecutive steep inclines, such as hills, dips on the road, etc.
• When driving on roads with sharp bends, consecutive curves, or uneven
surfaces
• When vehicle lanes are wide, or when driving on the edge of a lane, and
the vehicle in an adjacent lane is far away from your vehicle
• When towing a trailer
• When items such as a bicycle carrier are installed on the rear of the vehi-
cle
• When there is a significant difference in height between your vehicle and
the vehicle that enters the detection area
• Immediately after the BSM function is turned on

3354-5. Using the driving support systems
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Driving
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◆ECB (Electronically Controlled Brake System)
The electronically controlled system generates braking force corre-
sponding to the brake operation
◆ABS (Anti-lock Brake System)
Helps to prevent wheel lock when the brakes are applied suddenl y,
or if the brakes are applied while driving on a slippery road surface
◆Brake assist
Generates an increased level of braking force after the brake p edal
is depressed when the system de tects a panic stop situation
◆VSC (Vehicle Stability Control)
Helps the driver to control skidding when swerving suddenly or
turning on slippery road surfaces
◆Enhanced VSC (Enhanced Vehicle Stability Control)
Provides cooperative control of the ABS, TRAC, VSC and EPS.
Helps to maintain directional stability when swerving on slippe ry
road surfaces by controlling steering performance.
◆Trailer Sway Control
Helps the driver to control tra iler sway by selectively applying brake
pressure for individual wheels and reducing driving torque when
trailer sway is detected.
◆TRAC (Traction Control)
Helps to maintain drive power and prevent the drive wheels from
spinning when starting the vehicl e or accelerating on slippery roads
Driving assist systems
To help enhance driving safety and performance, the following
systems operate autom atically in response to various driving
situations. Be aware, however, that these systems are supple-
mentary and should not be relied upon too heavily when operat-
ing the vehicle.

3384-5. Using the driving support systems
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■Turning off both TRAC and VSC systems
To turn the TRAC and VSC systems off, press and hold for more than 3
seconds while the vehicle is stopped.
The VSC OFF indicator light will come on and “Traction Control Turned Off”
will be shown on the multi-information display.
*
Press again to turn the systems back on.
*: Pre-collision brake assist and pre-collision braking will als o be disabled.
( P. 287)
■ When the message is displayed on the multi-information display show-
ing that TRAC has been disabled even if switch has not been
pressed
TRAC cannot be operated. Contact your Toyota dealer.
■ Operating conditions of hill-start assist control
When the following four conditions are met, the hill-start assi st control will
operate:
● The shift lever is in a position other than P or N (when starting off forward/
backward on an upward incline).
● The vehicle is stopped.
● The accelerator pedal is not depressed.
● The parking brake is not engaged.
■ Automatic system cancelation of hill-start assist control
The hill-start assist control will turn off in any of the following situations:
● The shift lever is moved to P or N.
● The accelerator pedal is depressed.
● The parking brake is engaged.
● Approximately 2 seconds elapse after the brake pedal is release d.
■ Sounds and vibrations caused by the ABS, brake assist, VSC, TRAC,
hill-start assist control systems
Any of the following conditions may occur when the above system s are oper-
ating. None of these indicates that a malfunction has occurred.
● Vibrations may be felt through the vehicle body and steering.
● A motor sound may be heard also after the vehicle comes to a st op.

4285-9. Bluetooth® phone
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In other situations
Even though all conceivable measures have been taken, the symptom sta-
tus does not change.
The cellular phone is not close enough to this system.
 Bring the cellular phone closer to this system.
The cellular phone is the most likely cause of the symptom.
Turn the cellular phone off, remove and reinstall the battery pack,
and then restart th e cellular phone.
 Enable the cellular phone’s Bluetooth
® connection.
 Stop the cellular phone’s security software and close all appli ca-
tions.
 Before using an application installed on the cellular phone, ca re-
fully check its source and how it s operation might affect this sys-
tem.

4816-4. Using the other interior features
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Interior features
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Press and hold the pro-
grammed HomeLink® button
(located inside the vehicle)
for 2 seconds and release it.
Repeat this sequence (press/
hold/release) up to 3 times to
complete programming.
If the garage door opener motor
activates when the HomeLink®
button is pressed, the garage
door opener motor recognizes
the HomeLink
® signal.
■
Enabling 2-way communication with a garage door (only avail-
able for compatible devices)
When enabled, 2-way communication allows you to check the sta-
tus of the opening and closing of the garage door through indic ators
in your vehicle.
2-way communication is only available if the garage door opener
motor used is a compatible device. (To check device compatibility,
refer to the owner’s manual supplied with the garage door opene r
motor.)
Press a programmed HomeLink
® button to operate a garage
door.
Within 1 minute of pressing the HomeLink
® button, after the
garage door operation has stopped, press the “learn” or “smart”
button on the garage door opener motor. Within 5 seconds of the
establishment of 2-way commu nication with the garage door
opener, both garage door operation indicators in the vehicle wi ll
flash rapidly (green).
■Reprogramming a single HomeLink® button
When the following procedure is performed, buttons which alread y
have devices registered to them can be overwritten:
With one hand, press and hold the desired HomeLink
® button.
When the HomeLink
® indicator starts flashing, continue to hold
the HomeLink® button and perform “Programming HomeLink®”
from (it takes 20 seconds for the HomeLink® indicator to start
flashing).
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