TOYOTA PRIUS PRIME 2023 Owners Manual
Manufacturer: TOYOTA, Model Year: 2023, Model line: PRIUS PRIME, Model: TOYOTA PRIUS PRIME 2023Pages: 680, PDF Size: 14.97 MB
Page 551 of 680

5518-2. Steps to take in an emergency
8
When trouble arises
From the rear
Use a towing dolly under the
front wheels.
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle move-
ment during transp ortation, set the
parking brake and turn the power
switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets.
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When towing the vehicle
Be sure to transport the vehicle
with the front wheels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wheels contacting
the ground, the drivetrain and
related parts may be damaged or
electricity generated by the opera-
tion of the motor may cause a fire
to occur depending on the nature
of the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
When raising the vehicle, ensure
adequate ground clearance for
towing at the opposite end of the
raised vehicle. Without adequate
clearance, the vehicle could be
damaged while being towed.
■Towing with a sling-type
truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing
Page 552 of 680

5528-2. Steps to take in an emergency
This should only be attempted
on hard surfaced roads for short
distances at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive
train, axles, steering and brakes
must be in good condition.
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
using the following procedure.
1Take out the towing eyelet.
( P.575)
2 Remove the eyelet cover
using a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
3Insert the towing eyelet into
the hole and tighten partially
by hand.
4 Tighten down the towing eye-
let securely using a wheel nut
wrench or hard metal bar.
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the hybrid system.
Turn off the Parking Support Brake
function. (if equipped): ( P.384)
If the hybrid system does not start,
turn the power switch to ON.
7 Shift the shift position to N
and release the parking
brake.
Turn automatic mode off. ( P.264)
Emergency towing proce-
dure
Page 553 of 680

5538-2. Steps to take in an emergency
8
When trouble arises
■While towing
If the hybrid system is off, the power
assist for the brakes and steering
will not function, making steering
and braking more difficult.
■Wheel nut wrench
Wheel nut wrench can be pur-
chased at your Toyota dealer.
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not perform any of the fol-
lowing as doing so may cause
the parking lock mechanism to
engage, locking the front
wheels and possibly leading to
an accident resulting in death or
serious injury:
• Unfasten the driver’s seat belt and open the driver’s door.
• Turn the power switch off.
■Installing towing eyelets to
the vehicle
Make sure that towing eyelets are
installed securely. If not securely
installed, towing eyelets may
come loose during towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
Page 554 of 680

5548-2. Steps to take in an emergency
Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use is nor-
mal.)
Flat-looking tires or uneven
tire wear
High coolant temperature
warning light flashes or
comes on
Changes in exhaust sound
Excessive tire squeal when
cornering
Strange noises related to the
suspension system
Pinging or other noises
related to the hybrid system
Engine missing, stumbling or
running roughly
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one
side when driving on a level
road
Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 555 of 680

5558-2. Steps to take in an emergency
8
When trouble arises
■Brake system warning light (warning buzzer)
■Brake system warning light (warning buzzer)
■Charging system warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
If a warning light turns on or a warning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunc-
tion in the system. However, if this continues to occur, have
the vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
(Canada) (Red)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe
place and contact your Toyota dealer.
Continuing to drive the vehicle may be
dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
The parking brake system;
The regenerative braking system; or
The electronically controlled brake system
Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging
system
Immediately stop the vehicle in a safe
place and contact your Toyota dealer.
Page 556 of 680

5568-2. Steps to take in an emergency
■High coolant temperature warning light (warning buzzer)
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
■Hybrid system overheat warning light* (warning buzzer)
*: This light illuminates on the multi- information display with a message.
■Malfunction indicator lamp
Warning lightDetails/Actions
Indicates that the engine is overheating
Immediately stop the vehicle in a safe
place.
Handling method ( P.594)
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe
place and contact your Toyota dealer.
( P.506)
Warning lightDetails/Actions
Indicates that the hybrid system has overheated
Stop the vehicle in a safe place. Handling
method ( P.595)
Warning lightDetails/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
The hybrid system;
The electronic engine control system;
The electronic throttle control system; or
The emission control system (if equipped)
Have the vehicle inspected by your Toyota
dealer immediately.
Page 557 of 680

5578-2. Steps to take in an emergency
8
When trouble arises
■SRS warning light (warning buzzer)
This warning light indicates problems with the following:
Airbag sensor assembly
Front impact sensors
Side impact sensors (front door)
Side impact sensors (front)
Front passenger occupant classification sensors
Front passenger’s seat belt buckle switch
SRS warning light
“PASSENGER BAG ON” indicator light
“PASSENGER BAG OFF” indicator light
SRS airbags
SRS system related wiring harnesses and power sources
■ABS warning light (warning buzzer)
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system; or
The seat belt pretensioner system
Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
The ABS; or
The brake assist system
Have the vehicle inspected by your Toyota
dealer immediately.
Page 558 of 680

5588-2. Steps to take in an emergency
■Electric power steering system warning light (warning
buzzer)
■PCS warning light (warning buzzer)
■LTA indicator (warning buzzer)
■LDA indicator (warning buzzer)
Warning lightDetails/Actions
(Red)
(Yellow)
Indicates a malfunction in the EPS (Electric
Power Steering) system
Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
Indicates a malfunction in the PCS (Pre-Colli-
sion System).
Follow the instructions displayed on the
multi-information display.
If the PCS (Pre-Collision System) or VSC (Vehi-
cle Stability Control) system is disabled, the
PCS warning light will illuminate.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in the LTA (Lane Trac-
ing Assist)
Follow the instructions displayed on the
multi-information display.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in the LDA (Lane Depar-
ture Alert)
Follow the instructions displayed on the
multi-information display.
Page 559 of 680

5598-2. Steps to take in an emergency
8
When trouble arises
■PDA indicator (warning buzzer)
■Cruise control indicator (warning buzzer)
■Dynamic radar cruise control indicator (warning buzzer)
■Driving assist information indicator
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in the PDA (Proactive
Driving Assist).
Follow the instructions displayed on the
multi-information display.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in the cruise control sys-
tem.
Follow the instructions displayed on the
multi-information display.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in the dynamic radar
cruise control system.
Follow the instructions displayed on the
multi-information display.
Warning lightDetails/Actions
Indicates one of the following systems is mal-
functioning.
PCS (Pre-Collision System)
LDA (Lane Departure Alert)
Follow the instructions displayed on the
multi-information display.
Indicates one of the following systems is mal-
functioning or disabled.
PKSB (Parking Support Br ake) (if equipped)
RCD (Rear Camera Detection) (if equipped)
BSM (Blind Spot Monitor) (if equipped)
RCTA (Rear cross traffic alert) (if equipped)
Safe Exit Assist (if equipped)
Follow the instructions displayed on the
multi-information display.
Page 560 of 680

5608-2. Steps to take in an emergency
■Intuitive parking assist OFF indicator (warning buzzer)
■Slip indicator light
■Inappropriate pedal operation warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
Warning lightDetails/Actions
When a buzzer sounds:
Indicates a malfunction in the Intuitive parking
assist function
Have the vehicle inspected by your Toyota
dealer immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavail-
able, possibly due to a sensor being dirty or cov-
ered with ice, etc.
Follow the instructions displayed on the
multi-information display. ( P.365, 566)
Warning lightDetails/Actions
Indicates a malfunction in:
The VSC system;
The TRAC system; or
The hill-start assist control system
Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
When a buzzer sounds:
Brake Override System is malfunctioning
Drive-Start Control is malfunctioning
Drive-Start Control is operating
Follow the instructions displayed on the
multi-information display.
When a buzzer does not sound:
Brake Override System is operating.
Release the accelerator pedal and
depress the brake pedal.