ESP TOYOTA RAV4 HYBRID 2020 (in English) Owner's Manual

1693-4. Adjusting the steering wheel and mirrors
3
Before driving
■Cleaning the mirror surface
If the mirror surface is dirty, the
image on the display may be dif-
ficult to see.
Clean the mirror surface gently
using a soft dry cloth.
■Cleaning the camera
If the camera lens is dirty, the
displayed image may not be
clear. In this case, clean it with a
soft cloth dampened with water
or a swab.
■The camera
The camera for the Digital Rear-
view Mirror is located as shown.
WA R N I N G
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■While driving
●Do not adjust the position of the
Digital Rear-v iew Mirror or
adjust the display settings while
driving.
Stop the vehicle and operate
the Digital Rear -view Mirror
control switches.
Failure to do so may cause a
steering wheel operation error,
resulting in an unexpected acci-
dent.
●Always pay attention to the
vehicle’s surroundings.
The size of the vehicles and other
objects may look different when in
digital mirror mode and optical
mirror mode.
When backing up, make sure to
directly check the safety of the
area around your vehicle, espe-
cially behind the vehicle.
Additionally, if a vehicle
approaches from the rear in the
dark, such as at night, the sur-
rounding area may appear dim.
■To prevent causes of fire
If the driver continues using the
Digital Rear-view Mirror while
smoke or odor comes from the
mirror, it may res ult in fire. Stop
using the system immediately and
contact your Toyota dealer.
Cleaning the Digital Rear-
view Mirror
NOTICE
■To prevent the Digital Rear-
view Mirror from malfunction-
ing
●Do not use detergents, such as
thinner, benzene, and alcohol to
clean the mirror. They may dis-
color, deteriorate or damage the
mirror surface.
●Do not smoke, u se matches,
use cigarette lighters or allow
open flames near the mirror. It
may damage the mirror or
cause a fire.

1773-5. Opening, closing the windows and moon roof
3
Before driving
5Release the power window
switch for a m oment, resume
pushing the switch in the one-
touch opening direction, and
hold it there for a pproximately 4
seconds or more.
6 Pull and hold the power window
switch in the one-touch closing
direction again. After the side
window is completely closed,
continue holding the switch for a
further 1 second or more.
If you release the switch while the
side window is moving, start again
from the beginning.
If the side window reverses and
cannot be fully closed or opened,
have the vehicle inspected by your
Toyota dealer.
■Door lock linked power window
operation
●The power windows can be
opened and closed using the key
(vehicles without smart key sys-
tem) or mechanical key (vehicles
with smart key system).
* (  P.129,
663)
●The power windows can be
opened using the wireless remote
control.
* (  P.128)
●Vehicles with alarm: The alarm
may be triggered if the alarm is set
and the power wi ndow is closed
using the door lock linked power
window operation function.
(  P. 8 5 )
*: These settings must be custom-
ized at your Toyota dealer.
■Power window open reminder
function
Vehicles without smart key system
The buzzer sounds and a message
is shown on the multi-information
display when the key has been
removed from the power switch and
the driver’s door is opened with the
power windows open.
Vehicles with smart key system
The buzzer sounds and a message
is shown on the mu lti-information
display when the power switch is
turned to OFF and the driver’s door
is opened with the power windows
open.
■Customization
Settings (e.g. linked door lock oper-
ation) can be changed. (Customiz-
able features: P.702)
WA R N I N G
Observe the following precau-
tions.
Failing to do so may result in
death or serious injury.
■Closing the power windows
●The driver is responsible for all
the power window operations,
including the operation for the
passengers. In order to prevent
accidental operation, especially
by a child, do not let a child
operate the power windows. It is
possible for children and other
passengers to have body parts
caught in the power window.
Also, when ridin g with a child, it
is recommended to use the win-
dow lock switch. ( P.178)
●Check to make sure that all pas-
sengers do not have any part of
their body in a position where it
could be caught when a power
window is being operated.

1803-5. Opening, closing the windows and moon roof
■When the moon roof does not
close normally
Perform the following procedure:
1 Stop the vehicle.
2 Press and hold the “CLOSE”
switch.
*
The moon roof will close, reopen
and pause for approximately 10 sec-
onds. Then it will close again and
stop at the completely closed posi-
tion.
3 Check to make sure that the
moon roof is completely closed
and then release the switch.
*: If the switch is released at the
incorrect time, the procedure will
have to be performed again from
the beginning.
If the moon roof do es not fully close
even after performing the above
procedure correctly, have the vehi-
cle inspected by your Toyota dealer.
■If the moon roof does not move
normally
If the moon roof does not open or
close normally or the automatic
opening function does not operate,
perform the followi ng initialization
procedure.
1 Stop the vehicle.
2 Press and hold the “DOWN”
switch.
*
The moon roof will stop at the tilt-up
position. After that, it will open,
close, tilt up, tilt down, and stop at
the fully closed position.
3Confirm that the moon roof has
completely stopped and release
the switch.
*: If you release the switch while the
moon roof is moving, perform the
procedure again from the begin-
ning.
If, after performing the above proce-
dures correctly, the moon roof still
does not open or close normally or the automatic opening function does
not operate, have the vehicle
inspected by your Toyota dealer.
■Moon roof open reminder func-
tion
The buzzer sounds and a message
is shown on the mu lti-information
display when the power switch is
turned to OFF and the driver’s door
is opened with t he moon roof open.
■Customization
Settings (e.g. linked door lock oper-
ation) can be changed. (Customiz-
able features: P.702)
WA R N I N G
Observe the following precau-
tions.
Failure to do so may cause death
or serious injury.
■Opening the moon roof
●Do not allow any passengers to
put their hands or head outside
the vehicle while it is moving.
●Do not sit on top of the moon
roof.
■Opening and closing the
moon roof
●The driver is responsible for
moon roof opening and closing
operations.
In order to prevent accidental
operation, especially by a child,
do not let a child operate the
moon roof. It is possible for chil-
dren and other passengers to
have body parts caught in the
moon roof.

1843-5. Opening, closing the windows and moon roof
1Stop the vehicle.
2 Turn the power switch to ON.
3 Slide and hold the switch
or switch forward. Continue
sliding and holding the switch for
approximately 10 seconds after
the panoramic moon roof or elec-
tronic sunshade closes and
reopens. The panoramic moon
roof and electronic sunshade will
start to close.
*
4Check that the panoramic moon
roof and electronic sunshade are
fully closed and release the
switch.
*: If the switch is released at the
incorrect time, the procedure will
have to be performed again from
the beginning.
If the panoramic moon roof or elec-
tronic sunshade does not fully close
even after performing the above
procedure correctly, have the vehi-
cle inspected by your Toyota dealer.
■Panoramic moon roof open
reminder function
A buzzer sounds and a message is
shown on the multi -information dis-
play when the power switch is
turned to OFF and the driver’s door
is opened with the panoramic moon
roof open.
■Customization
Settings (e.g. linked door lock oper-
ation) can be changed. (Customiz-
able features:  P.702)
WA R N I N G
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■Opening and closing the elec-
tronic sunshade
●Check to make sure that all pas-
sengers do not have any part of
their body in a pos ition where it
could be caught when the elec-
tronic sunshade is being oper-
ated.
●Do not let a ch ild operate the
electronic sunshade. Closing
the electronic sunshade on
someone can cau se death or
serious injury.
■Opening the panoramic moon
roof
●Do not allow any passengers to
put their hands or head outside
the vehicle while it is moving.
●Do not sit on top of the pan-
oramic moon roof.
■Opening and closing the pan-
oramic moon roof
●The driver is responsible for
panoramic moon roof opening
and closing operations.
In order to prevent accidental
operation, especially by a child,
do not let a child operate the
panoramic moon roof. It is pos-
sible for children and other pas-
sengers to have body parts
caught in the panoramic moon
roof.

1904-1. Before driving
rain, as the road surface could be
especially slippery.
●Refrain from high speeds when
driving on an expressway in the
rain, because there may be a
layer of water between the tires
and the road surface, preventing
the steering and brakes from
operating properly.
■ECO Accelerator Guidance
( P.105)
It is easier to drive in an Eco-friendly
manner by driving while referring to
the ECO Accelerator Guidance dis-
play. Also, by using the ECO Accel-
erator Guidance it is easier to
increase the “Eco Score” evaluation.
●When starting off:
While staying within the ECO
Accelerator Guidance range,
gradually depress the accelerator
pedal and accelerate to the
desired speed. If excessive accel-
eration is avoid ed, the “Start”
score will increase.
●When driving:
After accelerating to the desired
speed, release the accelerator
pedal and drive at a stable speed
within the ECO Ac celerator Guid-
ance range. By keeping the vehi-
cle within the ECO Accelerator
Guidance range, the “Cruise”
score will increase.
●When stopping:
When stopping the vehicle, early
releasing the accelerator pedal
will cause the “Stop” score to
increase.
■Restraining the hybrid system
output (Brake Override System)
●When the accelerator and brake
pedals are depressed at the same
time, the hybrid system output
may be restrained.
●A warning messag e is displayed
on the multi-information display
while the system is operating.
(  P.641)
■Restraining sudden start (Drive-
Start Control)
●When the following unusual oper-
ation is performed, the hybrid sys-
tem output may b e restrained.
• When the shift lever is shifted from
R to D, D to R, N to R, P to D
*, or
P to R* (D includes S) with the
accelerator pedal depressed, a
warning message appears on the
multi-information display. If a
warning message is shown on the
multi-information d isplay, read the
message and follow the instruc-
tions.
• When the accelerator pedal is depressed too much while the
vehicle is in reverse.
*: Depending on the situation, the
shift position may not be changed.
●While Drive-Start Control is being
activated, your v ehicle may have
trouble escaping from the mud or
fresh snow. In such case, deacti-
vate TRAC ( P.369) to cancel
Drive-Start Cont rol so that the
vehicle may be able to escape
from the mud o r fresh snow.
●Drive-Start Contro l does not work
when Trail Mode is turned on.
■Breaking in your new Toyota
To extend the life of the vehicle,
observing the following precautions
is recommended:
●For the first 300 km (200 miles):
Avoid sudden stops.
●For the first 500 miles (800 km):
Do not tow a trailer.
●For the first 600 miles (1000 km):
• Do not drive at extremely high
speeds.
• Avoid sudden acceleration.
• Do not drive continuously in low gears.
• Do not drive at a constant speed for extended periods.

1914-1. Before driving
4
Driving
■Operating your vehicle in a for-
eign country
Comply with the re levant vehicle
registration laws and confirm the
availability of the correct fuel.
(  P.677)
WA R N I N G
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When starting the vehicle
Always keep your foot on the
brake pedal while stopped with
the “READY” indi cator is illumi-
nated. This prevents the vehicle
from creeping.
■When driving the vehicle
●Do not drive if y ou are unfamil-
iar with the location of the brake
and accelerator pedals to avoid
depressing the wrong pedal.
• Accidentally depressing the accelerator pedal instead of the
brake pedal will result in sudden
acceleration that may lead to an
accident.
• When backing up, you may twist your body around, leading to a
difficulty in operating the pedals.
Make sure to operate the pedals
properly.
• Make sure to keep a correct driving posture even when mov-
ing the vehicle only slightly. This
allows you to depress the brake
and accelerator pedals properly.
• Depress the brake pedal using your right foot. Depressing the
brake pedal using your left foot
may delay respon se in an emer-
gency, resulting in an accident.
●The driver should pay extra
attention to pedestrians when
the vehicle is powered only by
the electric motor (traction
motor). As there is no engine
noise, the pedestrians may mis-
judge the vehicle’s movement.
Even though the vehicle is
equipped with the vehicle prox-
imity notification system, drive
with care as pedestrians in the
vicinity may still not notice the
vehicle if the surrounding area
is noisy.
●Do not drive the vehicle over or
stop the vehicle near flammable
materials such as leaves, paper
or rags.
The exhaust system and
exhaust gases can be
extremely hot. These hot parts
may cause a fire i f there is any
flammable material nearby.
●During normal driving, do not
turn off the hybrid system. Turn-
ing the hybrid s ystem off while
driving will not cause loss of
steering or braking control, how-
ever, power assist to the steer-
ing will be lost. This will make it
more difficult to steer smoothly,
so you should pull over and stop
the vehicle as soon as it is safe
to do so. In the event of an
emergency, such as if it
becomes impossible to stop the
vehicle in the normal way:
 P.629
●Use engine braking (downshift)
to maintain a safe speed when
driving down a steep hill.
Using the brakes continuously
may cause the brakes to over-
heat and lose effectiveness.
( P.670)

2014-1. Before driving
4
Driving
WA R N I N G
■Trailer towing precautions
To tow a trailer safely, use
extreme care and drive the vehi-
cle in accordance with the trailer’s
characteristics and operating con-
ditions. Failure to do so could
cause an accident resulting in
death or serious injury. Vehicle
stability and braking performance
are affected by trailer stability,
brake setting and performance,
and the hitch. Your vehicle will
handle different ly when towing a
trailer.
■To avoid accident or injury
●Do not exceed the TWR,
unbraked TWR, GCWR, GVWR
or GAWR.
●Adjust the tongue weight within
the appropriate range. Place
heavier loads as close to the
trailer axle as possible.
●Do not exceed 65 mph (104
km/h), the posted towing speed
limit or the speed limit for your
trailer as set fort h in your trailer
owner’s manual, whichever is
lowest. Slow down sufficiently
before making a turn, in cross
winds, on wet or slippery sur-
face, etc. to help avoid an acci-
dent. If you experience a
vehicle-trailer instability from
reducing a certain speed, slow
down and make sure you keep
your vehicle speed under the
speed of which you experience
the instability.
●Do not make jerk y, abrupt or
sharp turns.
●Do not apply the brakes sud-
denly as you may skid, resulting
in jackknifing and loss of vehicle
control. This is especially true
on wet or slippery surfaces.
●Do not exceed the trailer hitch
assembly weight, gross vehicle
weight, gross axle weight and
trailer tongue weight capacities.
●Do not use dynamic radar
cruise control with full-speed
range when towing.
●Slow down and downshift
before descending steep or long
downhill grades. Do not make
sudden downshifts while
descending steep or long down-
hill grades.
●Vehicle-trailer instability is more
likely on steep long downhills.
Before descending steep or
long downhill grades, slow
down and downshift. Do not
make sudden downshifts when
descending steep or long down-
hill grades. Avoid holding the
brake pedal down too long or
applying the brakes too fre-
quently. This could cause the
brakes to overheat and result in
reduced braking efficiency.
●Do not tow a trailer when the
compact spare tire is installed
on your vehicle.
■When towing a trailer
Toyota recommends trailers with
brakes that conform to any appli-
cable federal and s tate/provincial
regulations.
●If the gross tr ailer weight
exceeds unbraked TWR, trailer
brakes are required. Toyota rec-
ommends trailers with brakes
that conform to all applicable
federal and state/provincial reg-
ulations.
●Never tap into y our vehicle’s
hydraulic system, as this will
lower the vehicle’s braking
effectiveness.

2074-1. Before driving
4
Driving
vehicle control. This is espe-
cially true on wet or slippery
surfaces.
 Avoid jerky starts or sudden
acceleration.
 Avoid jerky steering and
sharp turns, and slow down
before making turn.
 Note that when making a turn,
the trailer wheels will be
closer than the vehicle wheels
to the inside of the turn. Com-
pensate by making a wider
than normal turning radius.
 Slow down before making a
turn, in cross winds, on wet or
slippery surfaces, etc.
Increasing vehicle speed can
destabilize the trailer.
Take care when passing other
vehicles. Passing requires
considerable distance. After
passing a vehicle, do not for-
get the length of your trailer,
and be sure you have plenty
of room before changing
lanes.
 To maintain engine braking
efficiency, when using engine
braking, do not use the trans-
mission in D.
 Instability happens more fre-
quently when descending
steep or long downhill grades.
Before descending, slow
down and downshift. Do not
make sudden downshifts
while descending steep or long downhill grades.
 Avoid holding the brake pedal
down too long or applying the
brakes too frequently. This
could cause the brakes to
overheat and result in
reduced braking efficiency.
 Due to the added load of the
trailer, your vehicle’s hybrid
system may overheat on hot
days (at temperatures over
85°F [30°C]) when driving up
a long or steep grade. If the
engine coolant temperature
gauge indicates overheating,
immediately turn off the air
conditioning (if in use), pull
your vehicle off the road and
stop in a safe spot. ( P.670)
 Always place wheel blocks
under both the vehicle’s and
the trailer’s wheels when
parking. Apply the parking
brake firmly, and put the
transmission in P. Avoid park-
ing on a slope, but if unavoid-
able, do so only after
performing the following:
1 Apply the brakes and keep
them applied.
2 Have someone place wheel
blocks under both the vehi-
cle’s and trailer’s wheels.
3 When the wheel blocks are in
place, release the brakes
slowly until the blocks absorb
the load.

2434-5. Using the driving support systems
4
Driving
4-5.Using the driving support systems
■PCS (Pre-Collision System)
 P. 2 4 9
■LTA (Lane Tracing Assist)
 P. 2 5 7
■AHB (Automatic High
Beam)
 P. 2 3 2
■RSA (Road Sign Assist) (if
equipped)
 P. 2 6 7
■Dynamic radar cruise con-
trol with full-speed range
 P. 2 7 0 Two types of sensors, located
behind the front grille and wind-
shield, detect information neces-
sary to operate the drive assist
systems.
Radar sensor
Front camera
Toyota Safety Sense
2.0
The Toyota Safety Sense 2.0
consists of the following
drive assist systems and
contributes to a safe and
comfortable driving experi-
ence:
Driving assist system
WA R N I N G
■Toyota Safety Sense 2.0
The Toyota Safety Sense 2.0 is
designed to operate under the
assumption that the driver will
drive safely, and is designed to
help reduce the impact to the
occupants and the vehicle in the
case of a collision or assist the
driver in normal driving condi-
tions.
As there is a limit to the degree of
recognition accuracy and control
performance that this system can
provide, do not overly rely on this
system. The driver is always
responsible for paying attention to
the vehicle’s su rroundings and
driving safely.
Sensors
A
B

2504-5. Using the driving support systems
WA R N I N G
■Limitations of the pre-colli-
sion system
●The driver is solely responsible
for safe driving. Always drive
safely, taking care to observe
your surroundings.
Do not use the pre-collision sys-
tem instead of normal braking
operations under any circum-
stances. This system will not
prevent collisions or lessen col-
lision damage or injury in every
situation. Do not overly rely on
this system. Failure to do so
may lead to an accident, result-
ing in death or serious injury.
●Although this system is
designed to help avoid a colli-
sion or help reduce the impact
of the collision, its effectiveness
may change according to vari-
ous conditions, therefore the
system may not always be able
to achieve the same level of
performance.
Read the following conditions
carefully. Do not overly rely on
this system and always drive
carefully.
• Conditions under which the sys- tem may operate even if there is
no possibility of a collision:
 P. 2 5 3
• Conditions under which the sys- tem may not operate properly:
 P. 2 5 4
●Do not attempt to test the oper-
ation of the pre-collision system
yourself.
Depending on the objects used
for testing (dummies, card-
board objects imitating detect-
able objects, etc.), the system
may not operate properly, possi-
bly leading to an accident.
■Pre-collision braking
●When the pre-collision braking
function is operating, a large
amount of braking force will be
applied.
●If the vehicle is stopped by the
operation of the pre-collision
braking function, the pre-colli-
sion braking function operation
will be canceled after approxi-
mately 2 seconds. Depress the
brake pedal as necessary.
●The pre-collision braking func-
tion may not operate if certain
operations are performed by the
driver. If the accelerator pedal is
being depressed strongly or the
steering wheel is being turned,
the system may d etermine that
the driver is taking evasive
action and possibly prevent the
pre-collision braking function
from operating.
●In some situations, while the
pre-collision brak ing function is
operating, operation of the func-
tion may be canceled if the
accelerator pedal is depressed
strongly or the steering wheel is
turned and the system deter-
mines that the driver is taking
evasive action.
●If the brake pedal is being
depressed, the system may
determine that t he driver is tak-
ing evasive action and possibly
delay the operation timing of the
pre-collision braking function.
■When to disable the pre-colli-
sion system
In the following situations, disable
the system, as it m ay not operate
properly, possibly leading to an
accident resulting in death or seri-
ous injury:
●When the vehicle is being towed