ESP TOYOTA RAV4 HYBRID 2020 (in English) Workshop Manual

3724-5. Using the driving support systems
MessageDetails/Actions
“AWD System Over-heated Switching to 2WD Mode”
AWD system is overheating.
Stop the vehicle in a sa fe place and let the
engine idle.
Once the display message on the multi-informa-
tion display turns off, there is no problem continu-
ing to drive.
If the message does not disappear, have your
vehicle checked by you r Toyota dealer immedi-
ately.
“AWD System Over- heated 2WD Mode Engaged”
The vehicle switched from all-wheel drive (AWD)
to front wheel drive due to overheating.
 Stop the vehicle in a sa fe place and let the
engine idle.
Once the display message on the multi-informa-
tion display turns off, the AWD system returns to
normal.
If the message does not disappear, have your
vehicle checked by you r Toyota dealer immedi-
ately.
“AWD System Malfunc- tion 2WD Mode
Engaged Visit Your Dealer”A malfunction occurred in the AWD system.
Have your vehicle checked by your Toyota
dealer immediately.
WA R N I N G
■The ABS does not operate
effectively when
●The limits of tire gripping perfor-
mance have been exceeded
(such as excessively worn tires
on a snow covered road).
●The vehicle hydroplanes while
driving at high speed on wet or
slick roads.
■Stopping distance when the
ABS is operating may exceed
that of normal conditions
The ABS is not designed to
shorten the vehicle’s stopping dis-
tance. Always maintain a safe dis-
tance from the veh icle in front of
you, especially in the following sit-
uations:
●When driving on dirt, gravel or
snow-covered roads
●When driving with tire chains
●When driving over bumps in the
road

3734-5. Using the driving support systems
4
Driving
WA R N I N G
●When driving over roads with
potholes or uneven surfaces
■TRAC/VSC may not operate
effectively when
Directional control and power may
not be achievable while driving on
slippery road surfaces, even if the
TRAC/VSC system is operating.
Drive the vehicle carefully in con-
ditions where st ability and power
may be lost.
■Active Cornering Assist does
not operate effectively when
●Do not overly rely on Active
Cornering Assist. Active Corner-
ing Assist may not operate
effectively when accelerating
down slopes or driving on slip-
pery road surfaces.
●When Active Cornering Assist
frequently operates, Active Cor-
nering Assist may temporarily
stop operating to ensure proper
operation of the brakes, TRAC
and VSC.
■Hill-start assist control does
not operate effectively when
●Do not overly rely on hill-start
assist control. Hill-start assist
control may not operate effec-
tively on steep inclines and
roads covered with ice.
●Unlike the parking brake, hill-
start assist control is not
intended to hold the vehicle sta-
tionary for an extended period
of time. Do not attempt to use
hill-start assist control to hold
the vehicle on an incline, as
doing so may lead to an acci-
dent.
■When the
TRAC/ABS/VSC/Trailer Sway
Control is activated
The slip indicator light flashes.
Always drive carefully. Reckless
driving may cause an accident.
Exercise particula r care when the
indicator light flashes.
■When the TRAC/VSC/Trailer
Sway Control systems are
turned off
Be especially careful and drive at
a speed appropriate to the road
conditions. As these are the sys-
tems to help ensure vehicle stabil-
ity and driving force, do not turn
the TRAC/VSC/Trailer Sway Con-
trol systems off unless necessary.
Trailer Sway Control is part of the
VSC system and will not operate
if VSC is turned off or experiences
a malfunction.
■Replacing tires
Make sure that all tires are of the
specified size, brand, tread pat-
tern and total load capacity. In
addition, make sure that the tires
are inflated to the recommended
tire inflation p ressure level.
The ABS, TRAC and VSC/Trailer
Sway Control systems will not
function correctly if different tires
are installed on the vehicle.
Contact your Toyota dealer for fur-
ther information when replacing
tires or wheels.
■Handling of tires and the sus-
pension
Using tires with any kind of prob-
lem or modifying the suspension
will affect the driving assist sys-
tems, and may cause a system to
malfunction.

3754-6. Driving tips
4
Driving
4-6.Driving tips
When using Eco drive mode, the
torque corresponding to the
accelerator pedal depression
amount can be generated more
smoothly than it is in normal
conditions. In addition, the oper-
ation of the air conditioning sys-
tem (heating/cooling) will be
minimized, improving the fuel
economy. (P.365)
The Eco-friendly driving is pos-
sible by keeping the indicator of
Hybrid System Indicator within
Eco area. ( P.95, 100)
Shift the shift position to D when
stopped at a traffic light, or driv-
ing in heavy traffic etc. Shift the
shift position to P when parking.
When using the N position,
there is no positive effect on fuel
consumption. In the N position,
the gasoline engine operates but electricity cannot be gener-
ated. Also, when using the air
conditioning system, etc., the
hybrid battery (traction battery)
power is consumed.

Drive your vehicle smoothly.
Avoid abrupt acceleration and
deceleration. Gradual accel-
eration and deceleration will
make more effective use of
the electric motor (traction
motor) without having to use
gasoline engine power.
 Avoid repeated acceleration.
Repeated acceleration con-
sumes hybrid battery (trac-
tion battery) power, resulting
in poor fuel consumption. Bat-
tery power can be restored by
driving with the accelerator
pedal slightly released.
Make sure to operate the brakes
gently and in a timely manner. A
greater amount of electrical
energy can be regenerated
when slowing down.
Repeated acceleration and
deceleration, as well as long
waits at traffic lights, will lead to
bad fuel economy. Check traffic
Hybrid vehicle driving
tips
For economical and ecolog-
ical driving, pay attention to
the following points:
Using Eco drive mode
Use of Hybrid System
Indicator
Changing the shift posi-
tion
Accelerator pedal/brake
pedal operation
When braking
Delays

3814-6. Driving tips
4
Driving
road, please observe the follow-
ing precautions to ensure your
driving enjoyment and to help
prevent the closure of areas to
off-road vehicles:
Drive your vehicle only in
areas where off-road vehicles
are permitted to travel.
 Respect private property. Get
owner’s permission before
entering private property.
 Do not enter areas that are
closed. Honor gates, barriers
and signs that restrict travel.
 Stay on established roads.
When conditions are wet,
driving techniques should be
changed or travel delayed to
prevent damage to roads.
■Additional information for off-
road driving
For owners in U.S. mainland,
Hawaii and Puerto Rico:
To obtain additional information per-
taining to driving your vehicle off-
road, consult the following organiza-
tions: • State and Local Parks and Recre-
ation Departments
• State Motor V ehicle Bureau
• Recreational Vehicle Clubs
• U.S. Forest Service and Bureau of Land Management
WA R N I N G
■Off-road driving precautions
Always observe t he following pre-
cautions to minim ize the risk of
death, serious injury or damage to
your vehicle:
●Drive carefully when off the
road. Do not take unnecessary
risks by driving in dangerous
places.
●Do not grip the steering wheel
spokes when driving off-road. A
bad bump could jerk the wheel
and injure your hands. Keep
both hands and especially your
thumbs on the ou tside of the
rim.
●Always check your brakes for
effectiveness immediately after
driving in sand, mud, water or
snow.
●After driving through tall grass,
mud, rock, sand, rivers, etc.,
check that there is no grass,
bush, paper, rags, stone, sand,
etc. adhering or trapped on the
underbody. Clear off any such
matter from the underbody. If
the vehicle is used with these
materials trapped or adhering to
the underbody, a breakdown or
fire could occur.

3885-1. Basic function
Indicate during data commu-
nication performed via Data
Communication Module
(DCM)
*1
The reception level of Data
Communication Module
(DCM) display
*1 ( P.388)
The reception level of the
connected phone display
( P.388)
Remaining battery charge
display ( P.389)
Bluetooth
® phone connection
condition display ( P.389)
Wi-Fi
® connection condition
display
*1, 2 (  P.412)
*1: Vehicles equipped with DCM
*2: This function is not made avail-
able in some countries or areas.
●The number of status icons that
can be displayed differs depend-
ing on the displayed screen.
The level of reception does not
always correspond with the level
displayed on the cellular phone.
The level of reception may not
be displayed depending on the
phone you have.
When the cellular phone is out
of the service area or in a place
inaccessible by radio waves,
/ is displayed.
“Rm” is displayed when receiv-
ing in a roaming area. While
roaming, display “Rm” top-left
on the icon.
The receiving area may not be
displayed depending on the type
of Bluetooth
® phone you have.
While connected with cellular
phone
Status icon
Status icons are displayed
at the top of the screen.
Status icon explanation
A
B
C
D
E
F
5HFHSWLRQOHYHOGLVSOD\
Reception LevelIndicators
Poor
Excellent

3895-1. Basic function
5
Audio
While using Data Communi-
cation Module (DCM)
While using Wi-Fi® Hotspot
●When Wi-Fi® Hotspot is off, no
item is displayed.
The amount displayed does not
always correspond with the
amount displayed on the Blue-
tooth
® device.
The amount of battery charge
left may not be displayed
depending on the type of the
Bluetooth
® device connected.
This system does not have a
charging function. An antenna for the Bluetooth
®
connection is built into the
instrument panel.
The condition of the Bluetooth
®
connection may deteriorate and
the system may not function
when a Bluetooth
® phone is
used in the following conditions
and/or places:
The cellular phone is obstructed
by certain objects (such as
when it is behind the seat or in
the glove box or console box).
The cellular phone is touching or
is covered with metal materials.
Leave the Bluetooth
® phone in a
place where the condition of the
Bluetooth
® connection is good.
Reception LevelIndicators
Poor
Excellent
Reception LevelIndicators
No connection
Connected
Remaining battery charge
display
Remaining chargeIndicators
Empty
Full
Bluetooth® connection
condition display
IndicatorsConditions
(Blue)
Indicates that the con-
dition of the Blue-
tooth
® connection is
good.
(Gray)
While in this condition,
sound quality during
phone calls may dete-
riorate.
Indicates that the cel-
lular phone is not con-
nected via Bluetooth
®.

3915-2. Basic information before operation
5
Audio
5-2.Basic information before operation
After a few seconds, the caution
screen will be displayed.
After about 5 seconds or select-
ing “Continue”, the caution
screen automatically switches to
the next screen.
When system response is
extremely slow, the system can
be restarted.
1Press and hold the “POWER
VOLUME” knob for 3 sec-
onds or more.
Initial screen
When the power switch is
turned to ACC or ON, the
initial screen will be dis-
played and the system will
begin operating.
Caution screen
WA R N I N G
●When the vehicle is stopped
with the hybrid system operat-
ing, always apply the parking
brake for safety.
Restarting the system

3935-2. Basic information before operation
5
Audio
●Flick operations may not be performed smoothly at high altitudes.
●If the system does not respond to
touching a screen button, move
your finger away from the screen
and then touch it again.
●Dimmed screen buttons cannot be
operated.
●The displayed image may become
darker and moving images may
be slightly distorted when the
screen is cold.
●In extremely cold conditions, the
screen may not be displayed and
the data input by a user may be
deleted. Also, the screen buttons
may be harder than usual to
depress.
●When you look at the screen
through polarized material such as
polarized sunglasses, the screen
may be dark and hard to see. If
so, look at the scr een from differ-
ent angles, adjust the screen set-
tings on the display settings
screen or take off your sun-
glasses.
●When is displayed on the
screen, select to return to the
previous screen.
The operable areas of the
capacitive touch screen buttons
use capacitive touch sensors
and may not operate properly in
the following situations:
 If the screen is dirty or wet
 If a source of strong electro-
magnetic waves is brought
near the screen
 If a glove is worn during oper-
ation
 If the screen is touched by a
fingernail
 If a stylus is used to operate
the buttons
 If your palm touches the oper-
able area of another button
during operation
 If a button is touched quickly
 If the operable part of a
capacitive touch screen but-
ton is touched by or covered
Touch screen operation
This system is operated
mainly by the buttons on
the screen. (Referred to as
screen buttons in this man-
ual.)
When a screen button is
touched, a beep sounds. (To
set the beep sound: P.424)
NOTICE
●To prevent damaging the
screen, lightly touch the screen
buttons with your finger.
●Do not use objec ts other than
your finger to touch the screen.
●Wipe off fingerprints using a
glass cleaning cloth. Do not use
chemical cleaners to clean the
screen, as they may damage
the touch screen.
Capacitive touch screen
buttons

4015-3. Connectivity settings
5
Audio
5Select the desired Bluetooth®
device.
 If the desired Bluetooth
®
phone is not on the list, select
“If you cannot find...” and fol-
low the guidance on the
screen. ( P.402)
6 Register the Bluetooth
®
device using your Blue-
tooth
® device.
 For details about operating
the Bluetooth
® device, see
the manual that comes with it.
 A PIN code is not required for
SSP (Secure Simple Pairing)
compatible Bluetooth
®
devices. Depending on the
type of Bluetooth
® device
being connected, a message
confirming registration may
be displayed on the Blue-
tooth
® device’s screen. Respond and operate the
Bluetooth
® device according
to the confirmation message.
7 Check that the following
screen is displayed, indicat-
ing pairing was successful (a
Bluetooth
® link has been
established but registration is
not yet complete).
 The system is connecting to
the registered device.
 At this stage, the Bluetooth
®
functions are not yet avail-
able.
8 Check that “Connected” is
displayed and registration is
complete.
 If an error message is dis-
played, follow the guidance
on the screen to try again.
●If a cellular phone does not oper-
ate properly after being con-

4025-3. Connectivity settings
nected, turn the cellular phone off
and on and then connect it again.
■Registering from phone
1 Select “If you cannot find...”.
2 Select “Register from
Phone”.
3 Check that the following
screen is displayed, and reg-
ister the Bluetooth
® device
using your Bluetooth
®
device.
 For details about operating
the Bluetooth
® device, see
the manual that comes with it.
 A PIN code is not required for SSP (Secure Simple Pairing)
compatible Bluetooth
®
devices. Depending on the
type of Bluetooth
® device
being connected, a message
confirming registration may
be displayed on the Blue-
tooth
® device’s screen.
Respond and operate the
Bluetooth
® device according
to the confirmation message.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for
the first time” from step 7 .
( P.400)
To use the Bluetooth
® audio, it is
necessary to register an audio
player with the system.
Once the player has been regis-
tered, it is possible to use the
Bluetooth
® audio.
This operation cannot be per-
formed while driving.
For details about registering a
Bluetooth
® device:  P. 4 0 7
1 Turn the Bluetooth
® connec-
tion setting of your audio
player on.
 This function is not available
when the Bluetooth
® connec-
tion setting of your audio
Registering a Bluetooth®
audio player for the first
time