ESP TOYOTA RAV4 HYBRID 2020 (in English) User Guide

701-3. Emergency assistance
When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
The following indicator light pat-
terns indicate specific system
usage conditions:
Green indicator light on =
Active service
 Green indicator light flashing
= Safety Connect call in pro-
cess
 Red indicator light (except at
vehicle start-up) = System
malfunction (contact your Toy-
ota dealer)
 No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu- pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States, 1-877-855-
8377 in Puerto Rico or 1-888-
869-6828 in Canada, and follow
the prompts for Safety Connect
to initiate this service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Connect-
equipped vehicle location data
may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
Safety Connect LED light
Indicators
Safety Connect services

711-3. Emergency assistance
1
For safety and security
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.

ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
Safety information for
Safety Connect

962-1. Instrument cluster
nated.
●The shift position is in a range
other than D or S.
■Outside temperature display
●In the following situations, the cor-
rect outside tempe rature may not
be displayed, or the display may
take longer than normal to
change.
• When stopped, or driving at low speeds (less than 12 mph [20
km/h])
• When the outside temperature has changed su ddenly (at the
entrance/exit of a garage, tunnel,
etc.)
●When “--” or “E” is displayed, the
system may be malfunctioning.
Take your vehicle to your Toyota
dealer.
●Displays the outside temperature
within the range of -40°F (-40°C)
to 122°F (50°C).
●When the outside temperature is
approximately 37°F (3°C) or
lower, the indicator will flash
for approximately 10 seconds,
then stay on.
■Liquid crystal display
 P. 1 0 4
Switches the items of the odom-
eter, trip meter A and trip meter
B by pressing the “ODO TRIP”
switch.
When the trip meter is dis-
played, pressing and holding the
switch will reset the trip meter.
WA R N I N G
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before using the liquid
crystal information display. At
extremely low temperatures, the
display monitor may respond
slowly, and display changes may
be delayed.
For example, there is a lag
between the driver’s shifting and
the new shift r ange appearing on
the display. This lag could cause
the driver to downshift again,
causing rapid and excessive
engine braking and possibly an
accident resulting in death or
injury.
NOTICE
■To prevent damage to the
engine and its components
The engine may be overheating if
the engine coolant temperature
gauge is in the red zone (“H”). In
this case, immediately stop the
vehicle in a safe place, and check
the engine after it has cooled
completely. ( P.670)
Using the “ODO TRIP”
switch

1012-1. Instrument cluster
2
Vehicle status information and indicators
Power area
Shows that an Eco-friendly driving
range is being exceeded (during full
power driving etc.)
*: When used in this manual, “regen- eration” refers to the conversion of
energy created by the movement
of the vehicle into electrical
energy.
In the following situ ation, the Hybrid
System Indicator does not operate.
●“READY” indicator is not illumi-
nated.
●The shift position is in a range
other than D or S.
■Outside temperature display
●In the following si tuations, the cor-
rect outside tempe rature may not
be displayed, or the display may
take longer than normal to
change.
• When stopped, or driving at low speeds (less than 12 mph [20
km/h])
• When the outside temperature has changed su ddenly (at the
entrance/exit of a garage, tunnel,
etc.)
●When “--” or “E” is displayed, the
system may be malfunctioning.
Take your vehicle to your Toyota
dealer.
●Displays the outside temperature
within the range of -40°F (-40°C)
to 122°F (50°C).
●When the outside temperature is
approximately 37°F (3°C) or
lower, the indicator will flash
for approximately 10 seconds,
then stay on.
■Liquid crystal display
 P. 1 0 4
■Customization
Settings (e. g. meter display) can be changed on the screen of the
multi-informat
ion display. (P.108)
Switches the items of the odom-
eter, trip meter A and trip meter
B by pressing the “ODO TRIP”
switch.
When the trip meter is dis-
played, pressing and holding the
switch will reset the trip meter.
E
WA R N I N G
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before using the liquid
crystal information display. At
extremely low temperatures, the
display monitor may respond
slowly, and display changes may
be delayed.
For example, there is a lag
between the driver’s shifting and
the new shift r ange appearing on
the display. This lag could cause
the driver to downshift again,
causing rapid and excessive
engine braking and possibly an
accident resulting in death or
injury.
NOTICE
■To prevent damage to the
engine and its components
The engine may be overheating if
the engine coolant temperature
gauge is in the red zone (“H”). In
this case, immediately stop the
vehicle in a safe place, and check
the engine after it has cooled
completely. ( P.670)
Using the “ODO TRIP”
switch

1122-1. Instrument cluster
when the power switch is turned off.
“Pop-Up Display”
Select to enable/d isable the follow-
ing pop-up displays, which may
appear in some situations.
• Intersection guidance display of the navigation system-linked sys-
tem (if equipped)
• Incoming call di splay of the
hands-free phone system (if
equipped)
• Audio operation (if equipped)
• Volume operati on (if equipped)
• Voice control (if equipped)
 “MID OFF”
A blank screen is displayed.
“Default Settings”
Select to reset the meter display
settings.
■Suspension of the settings dis-
play
●In the following si tuations, opera-
tion of the setting s display will be
temporarily suspended.
• When a warning message
appears on the multi-information
display
• When the vehicle begins to move
●Settings for functions not
equipped to the vehicle are not
displayed.
●When a function is turned off, the
related settings for that function
are not selectable.
Select to display warning mes-
sages and measures to be
taken if a malfunction is
detected. ( P.647)
Displays suggestions to the
driver in the following situations.
To select a response to a dis-
played suggestion, use the
meter control switches.
■Suggestion to turn on the
headlights
If the headlight switch is in other
than or , and the vehicle
speed is 3 mph (5 km/h) or
higher for a certain amount of
time when the surroundings are
WA R N I N G
■Cautions during setting up
the display
As the hybrid system needs to be
operating during setting up the
display, ensure that the vehicle is
parked in a place with adequate
ventilation. In a closed area such
as a garage, exhaust gases
including harmful carbon monox-
ide (CO) may collect and enter
the vehicle. This may lead to
death or a serious health hazard.
NOTICE
■During setting up the display
To prevent 12-volt battery dis-
charge, ensure that the hybrid
system is operating while setting
up the display features.
Warning message display
Suggestion function

1313-2. Opening, closing and locking the doors
3
Before driving
vehicle once more.
■Setting the alarm (if equipped)
Locking the doors will set the alarm
system. ( P.85)
■Conditions affect ing the opera-
tion of the smart key system or
wireless remo te control
Vehicles without smart key system
 P. 1 2 5
Vehicles with smart key system
 P. 1 4 9
■If the smart key system (if
equipped) or the wireless
remote control does not oper-
ate properly
●Vehicles with smart key system:
Use the mechanical key to lock
and unlock the doors. ( P.663)
●Replace the key battery with a
new one if it is depleted. ( P.613)
■If the 12-volt battery is dis-
charged
The doors cannot be locked and
unlocked using the smart key sys-
tem (if equipped) or wireless remote
control. Lock or unlock the doors
using the key (vehicles without
smart key system) or mechanical
key (vehicles with smart key sys-
tem). ( P.129, 663)
■Customization
Settings (e.g. unlocking function
using a key) c an be changed.
(Customizable features: P.699)
WA R N I N G
■To prevent an accident
Observe the following precautions
while driving t he vehicle.
Failure to do so m ay result in a
door opening and an occupant
could be thrown out of the vehicle,
resulting in death or serious injury.
●Ensure that all doors are prop-
erly closed and locked.
●Do not pull the inside handle of
the doors while driving.
Be especially careful for the
front doors, as the doors may
be opened even if the inside
lock buttons are in locked posi-
tion.
●Set the rear door child-protector
locks when children are seated
in the rear seats.
■When opening or closing a
door
Check the surroundings of the
vehicle such as wh ether the vehi-
cle is on an incline, whether there
is enough space for a door to
open and whether a strong wind
is blowing. When opening or clos-
ing the door, hold the door handle
tightly to prepare for any unpre-
dictable movement.
■When using the wireless
remote control, key or
mechanical key and operating
the power windows, moon
roof (if equipped) or pan-
oramic moon roof (if
equipped)
Operate the power window, moon
roof or panoramic moon roof after
checking to make sure that there
is no possibility of any passenger
having any of their body parts
caught in the side window, moon
roof or panoramic moon roof.
Also, do not allo w children to
operate the wireless remote con-
trol, key or mechanical key. It is
possible for children and other
passengers to get caught in the
side window, moon roof or pan-
oramic moon roof.

1603-3. Adjusting the seats
■Front seats
1 Up
Pull the head restraints up.
2Down
Push the head restraint down while
pressing the lock release button
.
■Center rear seat
1 Up
Pull the head restraints up.
2Down
Push the head restraint down while
pressing the lock release button
.
■Outboard rear seats
Head restraints cannot be
adjusted.
■Adjusting the height of the head
restraints (front seats)
Make sure that the head restraints
are adjusted so that the center of
the head restraint i s closest to the
top of your ears.
■Adjusting the center rear seat
head restraint
Always raise the head restraint one
level from the stowed position when
using.
Head restraints
Head restraints are provided
for all seats.
WA R N I N G
■Head restraint precautions
Observe the following precautions
regarding the head restraints.
Failure to do so m ay result in
death or serious injury.
●Use the head restraints
designed for each respective
seat.
●Adjust the head restraints to the
correct position at all times.
●After adjusting the head
restraints, push down on them
and make sure they are locked
in position.
●Do not drive with the head
restraints removed.
Vertical adjustment
A
A

1633-4. Adjusting the steering wheel and mirrors
3
Before driving
*: If equipped
The height of the rear view mir-
ror can be adjusted to suit your
driving posture.
Adjust the height of the rear
view mirror by moving it up and
down.Reflected light from the head-
lights of vehicles behind can be
reduced by operating the lever.
1
Normal position
2 Anti-glare position
Responding to the level of
brightness of the headlights of
vehicles behind, the reflected
light is automatically reduced.
Changing automatic anti-glare
function mode on/off
When the automatic anti-glare func-
tion is in ON mode, the indicator
illuminates.
The function will set to ON mode
each time the power switch is
turned to ON.
Pressing the button turns the func-
tion to OFF mode. (The indicator also turns off.)
Inside rear view mir-
ror*
The rear view mirror’s posi-
tion can be adjusted to
enable sufficient confirma-
tion of the rear view.
Adjusting the height of
rear view mirror
WA R N I N G
■Caution while driving
Do not adjust the position of the
mirror while driving.
Doing so may lead to mishandling
of the vehicle and cause an acci-
dent, resulting in death or serious
injury.
Anti-glare function (vehi-
cles with manual anti-
glare inside rear view mir-
ror)
Anti-glare function (vehi-
cles with auto anti-glare
inside rear view mirror)
A
A

1653-4. Adjusting the steering wheel and mirrors
3
Before driving
*: If equipped
Camera indicator
Indicates that the camera is operat-
ing normally.
Icon display area
Displays icons, adjusting gauge,
etc. (P.167)
Select button
Press to change the setting of the
item you want to adjust.
Menu button
Press to display the icon display
area and select the item you want
to adjust.
Lever
Operate to change between digital
mirror mode and optical mirror
mode.
Digital Rear-view Mir-
ror*
The Digital Rear-view Mirror
is a system that uses the
camera on the rear of the
vehicle and displays its
image on the display of the
Digital Rear-view Mirror.
The Digital Rear-view Mirror
can be changed between
optical mirror mode and dig-
ital mirror mode by operat-
ing the lever.
The Digital Rear-view Mirror
allows the driver to see the
rear view despite obstruc-
tions, such as the head
restraints or luggage, ensur-
ing rear visibility. Also, the
rear seats are not displayed
and privacy of the passen-
gers is enhanced.
WA R N I N G
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■Before using the Digital Rear-
view Mirror
●Make sure to adjust the mirror
before driving. ( P.167)
• Change to optical mirror mode and adjust the position of the
Digital Rear-view Mirror so that
the area behind your vehicle
can be viewed properly.
• Change to digital mirror mode and adjust the display settings.
●As the range of the image dis-
played by the Digital Rear-view
Mirror is different from that of
the optical mirror, make sure to
check this difference before
driving.
System components
A
B
C
D
E

1683-4. Adjusting the steering wheel and mirrors
*: This is a function for the optical
mirror mode, however, the setting
can also be changed while using
the digital mirror mode.
■Enabling/disabling the
automatic anti-glare func-
tion (optical mirror mode)
The automatic anti-glare func-
tion in the optical mirror mode
can be enabled/disabled. The
setting can be changed in both
the digital mirror mode and the
optical mirror mode.
When using the digital mirror
mode
 P. 1 6 7
When using the optical mirror
mode
1 Press the menu button.
The icons will be displayed.
2Press the menu button
repeatedly and select .
The setting display will be dis-
played.
3Press or to
enable (ON)/disable (OFF)
the automatic anti-glare func-
tion.
The icons will disappear if a button
is not operated fo r approximately 5
seconds or more.
■Adjusting the display (digital
mirror mode)
●If the displayed image is adjusted,
it may appear distorted. This is not
a malfunction.
●If the brightness of the Digital
Rear-view Mirror is set too high, it
may cause eye strain. Adjust the
Digital Rear-view Mirror to an
appropriate brightness. If your
eyes become tired, change to
optical mirror mode.
●The brightness of the Digital Rear-
view Mirror will change automati-
cally according to the brightness
of the area in front of your vehicle.
■To prevent the light sensors
from malfunctioning
To prevent the light sensors from
malfunctioning, do not touch or
cover them.
Select to zoom in/out the
displayed image.
Select to enable/disable the
automatic anti-glare func-
tion.
*
Responding to the bright-
ness of the headlights of
vehicles behind, the
reflected light is automati-
cally adjusted.
The automatic anti-glare
function is enabled each
time the power switch is
changed to ON.
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