TOYOTA RAV4 PLUG-IN HYBRID 2021 Owners Manual

219
4
4-2. Opening, closing and locking the doors
Before driving
2 Loosen the screw.
3 Turn the cover.
4 Move the lever.
5 When installing, reverse the steps
listed.
■Customization
Settings (e.g. power back door opening
angle) can be changed. (Customizable
features: →P.635)
WARNING
■Back door closer
●In the event that the back door is
left slightly open, the back door closer will automatically close it to
the fully closed po sition. It takes
several seconds before the back door closer begins to operate. Be
careful not to catch fingers or any -
thing else in the back door, as this
may cause bone frac tures or other serious injuries.
●Use caution when using the back door closer as it still operates when
the power back d oor system is can-
celed.
■Power back door
Observe the following precautions when operating the power back door.
Failure to do so m ay cause death or
serious injury.
●Check the safety of the surrounding
area to make sur e there are no
obstacles or anything that could cause any of your belongings to get
caught.
●If anyone is in the vicinity, make
sure they are safe and let them
know that the back door is about to open or close.
●If the power back door system is turned off while the back door is
operating automatically, the auto -
matic operation is stopped. The back door then has to be operated
manually. Take extra care when on
an incline, as the back door may open or close unexpectedly.

2204-2. Opening, closing and locking the doors
WARNING
●If the operating conditions of the
power back door are no longer met,
a buzzer may sou nd and the back door may stop opening or closing.
The back door then has to be oper -
ated manually. Take extra care when on an inclin e, as the back
door may open or close abruptly.
●On an incline, the back door may suddenly shut after it opens. Make
sure the back door is fully open and
secure.
●In the following situations, the
power back door may detect an abnormality and automatic opera-
tion may be stopped. In this case,
the back door has to be operated manually. Take extra care when on
an incline, as the back door may
open or close abruptly.
• When the back door contacts an
obstacle
• When the 12-volt battery voltage suddenly drops, such as when the
power switch is turned to ON or the
hybrid system is started during automatic operation
●If a bicycle carrier o r similar heavy object is attached to the back door,
the power back door may not oper -
ate, causing itself to malfunction, or the back door may suddenly shut
again after being opened, causing
someone’s hands, head or neck to be caught and injured. When
installing an accessory part to the
back door, using a genuine Toyota part is recommended.
■Jam protection function
Observe the following precautions.
Failure to do so m ay cause death or
serious injury.
●Never use any part of your body to
intentionally activ ate the jam pro-
tection function.
●The jam protection function may not work if something gets caught just
before the back door fully closes.
Be careful not to catch fingers or anything else.
●The jam protection function may not work depending on the shape of the
object that is caught. Be careful not
to catch fingers or anything else.
■Hands Free Power Back Door (if
equipped)
Observe the following precautions
when operating the Hands Free
Power Back Door. Failure to do so m ay cause death or
serious injury.
●Check the safety of the surrounding area to make sur e there are no
obstacles or anything that could
cause any of your belongings to get caught.
●When putting your foot near the lower center part of the rear bumper
and moving it from the rear bumper,
be careful not to touch the exhaust pipes until they have cooled down
sufficiently, as touc hing hot exhaust
pipes can cause burns.
●Do not leave the electronic key
within the effectiv e range (detection area) of the luggage compartment.

221
4
4-2. Opening, closing and locking the doors
Before driving
NOTICE
■Back door spindles
The back door is equipped with spin -
dles that hold the back door in place. Observe the following precautions.
Failure to do so may cause damage
to the back door spin dle, resulting in malfunction.
●Do not touch the spindle rod with
gloves or other fabric items.
●Do not attach any accessories
other than genuine Toyota parts to the back door.
●Do not place your hand on the spin - dle or apply later al forces to it.
■To prevent back door closer mal- function
Do not apply excessive force to the
back door while the back door closer is operating. Applying excessive force
may cause the back door closer to
malfunction.
■To prevent damage to the power
back door
●Make sure that there is no ice
between the back door and frame
that would prevent movement of the back door. Operating the power
back door when e xcessive load is
present on the back door may cause a malfunction.
●Do not apply excessive force to the back door while the power back
door is operating.
●Take care not to damage the sen - sors (installed on the right and left
edges of the power back door) with
a knife or other s harp object. If the sensor is disconne cted, the power
back door will not close automati -
cally.
■Hands Free Power Back Door
precautions (if equipped)
The kick sensor is located behind
lower center part of the rear bumper.
Observe the followin g to ensure that the Hands Free Power Back Door
function operates properly:
●Keep the lower center part of the rear bumper clean at all times.
If the lower center part of the rear
bumper is dirty or covered with snow, the kick se nsor may not
operate. In this situation, clean off
the dirt or snow, move the vehicle from the current position and then
check if the kick sensor operates.
If it does not operate, have the vehi - cle inspected by any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
●Do not apply coatings that have a
rain clearing (hydrophilic) effect, or other coatings, to the lower center
part of the rear bumper.
●Do not park the vehicle near objects
that may move and contact the
lower center part of the rear bumper, such as grass or trees.
If the vehicle has been parked for a
while near objects that may move and contact the lower center part of
the rear bumper, such as grass or
trees, the kick sensor may not oper -
ate. In this situation, move the vehi - cle from the current position and
then check if the kick sensor oper -
ates. If it does not operate, have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer.

2224-2. Opening, closing and locking the doors
The settings of the power back door
system can be changed by select -
ing the “Vehicle Settings” from the
screen of the multi-information
display and displaying the “PBD”
screen. ( →P.186)
The changed power back door settings
are not reset by turning the power
switch to OFF. In order to restore the
original settings, they need to be
changed back on the screen of the
multi-information display.
The open position of the power
back door can be adjusted.
1 Stop the back door in the desir-
able position. ( →P.213)
2 Press and hold the power back
door switch on the back door for
approximately 2 seconds.
When the settings are completed, the
buzzer sounds 4 times.
When opening the back door the next
time, the back door will stop at that
position.
■Canceling the adjusted open posi - tion of the back door
Press and hold the power back door
switch on the back door for approxi - mately 7 seconds.
After the buzzer s ounds 4 times, it
sounds twice more. When the power back door does the opening operation
the next time, the door will open to the
initial settings position.
NOTICE
●Do not subject the kick sensor or its
surrounding area to a strong
impact. If the kick sensor or its surrounding
area has been subjected to a strong
impact, the kick sensor may not operate properly. If the kick sensor
does not operate in the following
situations, have the vehicle
inspected by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
• The kick sensor or its surrounding area has been subjected to a strong
impact.
• The lower center part of the rear bumper is scratched or damaged.
●Do not disassemble the rear bumper.
●Do not attach sti ckers to the rear bumper.
●Do not paint the rear bumper.
●If a bicycle carrier o r similar heavy
object is attached to the power back door, disable the Hands Free
Power Back Door. ( →P.186)
Changing settings of the
power back door system
(vehicles with power back
door)
Adjusting the open position
of the back door (vehicles
with power back door)

223
4
4-2. Opening, closing and locking the doors
Before driving
■Customization
The opening position can be set with the multi-information display. ( →P.186)
Priority for the stop p osition is given to
the last position set by either the power back door switch on the back door or
multi-information display.
■Antenna location
Antennas outside the cabin
Antenna outside the luggage com -
partment
Smart entry & start sys-
tem
The following operations can
be performed simply by carry -
ing the electroni c key on your
person, for example in your
pocket. The driver should
always carry the electronic
key.
 Locks and unlocks the doors*
( →P.205)
Locks and unlocks the back
door* ( →P.211)
Starts the hybrid system
( →P.317)
*: Charging port lid and charging con-
nector will also be locked and
unlocked. ( →P.121)
A
B

2244-2. Opening, closing and locking the doors
Antennas inside the cabin
■Effective range (areas within which
the electronic key is detected)
When locking or unlocking the doors
The system can be operated when the
electronic key is wit hin about 0.7 m (2.3
ft.) of the front doo r handles, rear door
handles (if equipped) and back door
opener switch. (Only the doors detecting
the key can be operated.)
When starting the hybrid system or
changing power switch modes
The system can be operated when the
electronic key is inside the vehicle.
■If an alarm sounds or a warning
message is displayed
An alarm sounds and warning message
displays shown on the multi-information
display are used to protect against unexpected accidents or theft of the
vehicle resulting from erroneous opera -
tion. When a warning message is dis - played, take appropriate measures
based on the displayed message.
When only an alarm sounds, circum - stances and correcti on procedures are
as follows.
●When an exterior alarm sounds once
for 5 seconds
●When an interior alarm pings continu - ously
■Battery-saving func tion (vehicles
with entry function)
The battery-saving f unction will be acti- vated in order to prevent the electronic
key battery and the 12-volt battery from
being discharged while the vehicle is not in operation for a long time.
●In the following situ ations, the smart entry & start system may take some
time to unlock the doors.
• The electronic key has been left in an area of approximately 3.5 m (11.5 ft.)
of the outside of the vehicle for 2 min -
utes or longer. • The smart entry & start system has
not been used for 5 days or longer.
●If the smart entry & start system has not been used for 14 days or longer,
the doors cannot be unlocked at any
doors except the driver ’s door. In this case, take hold o f the driver’s door
handle, or use the wireless remote
control or the mechanical key, to unlock the doors.
C
A
B
SituationCorrection proce -
dure
An attempt was
made to lock the
vehicle while a
door was open.
Close all of the
doors and lock the
doors again.
SituationCorrection proce -
dure
The power switch
was turned to ACC
while the driver’s
door was open (or
the driver’s door
was opened while
the power switch
was in ACC).
Turn the power
switch to OFF and
close the driver’s
door.

225
4
4-2. Opening, closing and locking the doors
Before driving
■Turning an electronic key to bat -
tery-saving mode
●When battery-saving mode is set, bat -
tery depletion is minimized by stop - ping the electronic key from receiving
radio waves.
Press twice while pressing and
holding .
Confirm that the electronic key indicator
flashes 4 times.
While the battery- saving mode is set,
the smart entry & start system cannot be
used. To cancel the f unction, press any
of the electronic key buttons.
●Electronic keys t hat will not be used for long periods of time can be set to
the battery-saving mode in advance.
■Conditions affecting operation
The smart entry & start system uses
weak radio waves. In the following situa - tions, the communication between the
electronic key and t he vehicle may be
affected, preventing the smart entry & start system, wireless remote control
and immobilizer system from operating
properly.
●When the electronic key battery is
depleted
●Near a TV tower, electric power plant,
gas station, radio station, large dis- play, airport or oth er facility that gen-
erates strong radio waves or electrical
noise
●When the electronic key is in contact
with, or is covered by the following metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have aluminum
foil inside • Metallic wallets or bags
•Coins
• Hand warmers made of metal • Media such as CDs and DVDs
●When other wirele ss key (that emits radio waves) is being used nearby
●When carrying the electronic key together with the following devices
that emit radio waves
• Portable radio, cellular phone, cord - less phone or other wireless commu -
nication devices
• Another vehicle’s el ectronic key or a wireless key that emits radio waves
• Personal computer s or personal digi-
tal assistants (PDAs) • Digital audio players
• Portable game systems
●If window tint with a metallic content or
metallic objects are attached to the
rear window
●When the electroni c key is placed
near a battery charger or electronic devices
●When the vehicle is parked in a pay parking spot where radio waves are
emitted.
If the doors cannot be locked/unlocked using the smart entry & start system,
lock/unlock the doors by performing any
of the following:
●Bring the electronic key close to either
front door handle and operate the entry function.
●Operate the wireless remote control. If the doors cannot be locked/unlocked
using the above methods, use the
mechanical key. ( →P.204)
If the hybrid system cannot be started
using the smart entry & start system,
refer to P.605.
■Note for the entry function
●Even when the electronic key is within
the effective range (detection areas),
the system may not operate properly in the following cases:

2264-2. Opening, closing and locking the doors
• The electronic key is too close to the
window or outside door handle, near the ground, or in a high place when
the doors are lo cked or unlocked.
• The electronic key is on the instru- ment panel, luggage co ver or floor, or
in the door pockets or glove box when
the hybrid system is started or power switch modes are changed.
●Do not leave the electronic key on top of the instrument panel or near the
door pockets when exiting the vehicle.
Depending on the radio wave recep - tion conditions, it m ay be detected by
the antenna outside the cabin and the
door will become lockable from the outside, possibly trapping the elec -
tronic key inside the vehicle.
●As long as the electronic key is within
the effective range , the doors may be
locked or unlocke d by anyone. How- ever, only the door s detecting the
electronic key can be used to lock or
unlock the vehicle.
●Even if the electronic key is not inside
the vehicle, it may be possible to start the hybrid system if the electronic key
is near the window.
●The doors may unlock if a large
amount of water splashes on the door
handle, such as in t he rain or in a car wash when the electronic key is within
the effective range . (The doors will
automatically be locked after approxi - mately 30 seconds if the doors are not
opened and closed.)
●If the wireless remote control is used
to lock the doors when the electronic
key is near the vehi cle, there is a pos- sibility that the door may not be
unlocked by the entry function. (Use
the wireless remote control to unlock
the doors.)
●Touching the door lock sensor while
wearing gloves may delay or prevent lock operation. Remove the gloves
and touch the lo ck sensor again.
●When the lock operation is performed
using the lock sens or, recognition sig-
nals will be shown up to two consecu -
tive times. After this, no recognition
signals will be given.
●If the door handle becomes wet while
the electronic key is within the effec - tive range, the door may lock and
unlock repeatedly. In that case, follow
the following correction procedures to wash the vehicle:
• Place the electronic key in a location 2
m (6 ft.) or more away from the vehi - cle. (Take care to ensure that the key
is not stolen.)
• Set the electronic key to battery-sav - ing mode to disable the smart entry &
start system. ( →P.225)
●If the electronic key is inside the vehi-
cle and a door handle becomes wet
during a car wash, a message may be shown on the multi-information dis -
play and a buzzer will sound outside
the vehicle. To turn off the alarm, lock all the doors.
●The lock sensor m ay not work prop- erly if it comes int o contact with ice,
snow, mud, etc. Clean the lock sensor
and attempt to operate it again, or use the lock sensor on the lower part of
the door handle.
●A sudden approach to the effective
range or door handle may prevent the
doors from being unlocked. In this case, return the door handle to the
original position and check that the
doors unlock before pulling the door handle again.
●If there is another electronic key in the detection area, it may take slightly lon -
ger to unlock the doors after the door
handle is gripped.
■When the vehicle is not driven for extended periods
●To prevent theft of the vehicle, do not
leave the electronic key within 2 m (6 ft.) of the vehicle.
●The smart entry & start system can be deactivated in advance. ( →P.633)
●Battery-saving mode can reduce the power consumption of electronic keys.
( →P.225)

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4
4-2. Opening, closing and locking the doors
Before driving
■To operate the system properly
Make sure to carry the electronic key when operating the system. For vehicles
with entry function, do not get the elec-
tronic key too close to the vehicle when operating the system from the outside of
the vehicle.
Depending on the position and holding condition of the electronic key, the key
may not be detected correctly and the
system may not opera te properly. (The alarm may go off accidentally, or the
door lock prevention may not operate.)
■If the smart entry & start system
does not operate properly
●Locking and unlocking the doors: Use
the mechanical key. ( →P.604)
●Starting the hybrid system: →P.317
■Customization
Settings (e.g. smart entry & start sys - tem) can be changed.
(Customizable features: →P.633)
If the smart entry & start system has been deactivated in a customized set -
ting, refer to the exp lanations for the fol-
lowing operations.
●Locking and unlocking the doors:
Use the wireless remote control or mechanical key. ( →P.205, 604)
●Starting the hybrid system and chang- ing power switch modes: →P.605
●Stopping the hybrid system: →P.319

2284-2. Opening, closing and locking the doors
■Certification for the smart entry & start system