stop start TOYOTA RAV4 PLUG-IN HYBRID 2023 Service Manual

2464-2. Opening, closing and locking the doors
OFF, the light will go off automatically
after 20 minutes.
■Back door closer
In the event that the back door is left
slightly open, the back door closer will
automatically close it to the fully closed
position.
Whatever the state of the power switch,
the back door closer operates.
■Power back door operating condi-
tions
The power back door can automatically
open and close under the following con-
ditions:
●When the power back door system is
enabled. (P.206)
●When the back door is unlocked.
However, if the back door opener switch
is pressed and held while carrying the
electronic key on your person, the
power back door will be operated even if
the back door is locked. (P.244)
●When the power switch is in ON, in
addition to the above for the opening
operations, the back door operates for
any of the following conditions:
• Parking brake is engaged
• The brake pedal is depressed
• The shift lever is in P.
■Operation of the power back door
●A buzzer sounds to indicate that the
back door is opening/closing.
●When the power back door system is
disabled, the power back door does
not operate but it can be opened and
closed by hand.
●When the power back door automati-
cally opens, if an abnormality due to
people or objects is detected, opera-
tion will stop.
■Jam protection function
Sensors are equipped on both sides of
the power back door. If anything
obstructs the power back door while it is
closing, the back door will automatically
operate in the opposite direction or stop.
■Fall-down protection function
While the power back door is opening
automatically, applying excessive force
to it will stop the opening operation to
prevent the power back door from sud-
denly shutting.
■Back door closing assist
If the back door is lowered manually
when the back door is stopped at an
open position, the back door will fully
close automatically.
■Back door reserve lock function
This function is a function which
reserves locking of all doors, before-
hand, when the power back door is
open.
When the following procedure is per-
formed, all the doors except the power
back door are locked and then power
back door will also be locked at the
same time it is closed.
1Close all doors, except the back
door.
2During the power back door closing
operation, lock the doors using the
smart entry & start system from the
front doors (P.235) or the wireless
remote control. (P.235)
Operation signals will indicate that all
the doors have been closed and locked.
(P.236)
●If the electronic key is placed inside
the vehicle after starting a close oper-
ation via the door reserve lock func-
tion, the electronic key may become
locked inside the vehicle.
●If the power back door does not fully
close due to the operation of the jam
protection function, etc., while the
back door is automatically closing

249
4
4-2. Opening, closing and locking the doors
Before driving
WARNING
■Back door closer
●In the event that the back door is
left slightly open, the back door closer will automatically close it to the fully closed position. It takes
several seconds before the back door closer begins to operate. Be careful not to catch fingers or any-
thing else in the back door, as this may cause bone fractures or other serious injuries.
●Use caution when using the back door closer as it still operates when
the power back door system is can- celed.
■Power back door
Observe the following precautions when operating the power back door.
Failure to do so may cause death or serious injury.
●Check the safety of the surrounding
area to make sure there are no obstacles or anything that could cause any of your belongings to get
caught.
●If anyone is in the vicinity, make
sure they are safe and let them know that the back door is about to open or close.
●If the power back door system is turned off while the back door is
operating automatically, the auto- matic operation is stopped. The back door then has to be operated
manually. Take extra care when on an incline, as the back door may open or close unexpectedly.
●If the operating conditions of the power back door are no longer met, a buzzer may sound and the back
door may stop opening or closing. The back door then has to be oper-ated manually. Take extra care
when on an incline, as the back door may open or close abruptly.
●On an incline, the back door may suddenly shut after it opens. Make sure the back door is fully open and
secure.
●In the following situations, the
power back door may detect an abnormality and automatic opera-tion may be stopped. In this case,
the back door has to be operated manually. Take extra care when on an incline, as the back door may
open or close abruptly.
• When the back door contacts an obstacle
• When the 12-volt battery voltage suddenly drops, such as when the power switch is turned to ON or the
hybrid system is started during automatic operation
●If a bicycle carrier or similar heavy object is attached to the back door, the power back door may not oper-
ate, causing itself to malfunction, or the back door may suddenly shut again after being opened, causing
someone’s hands, head or neck to be caught and injured. When installing an accessory part to the
back door, using a genuine Toyota part is recommended.
■Jam protection function
Observe the following precautions. Failure to do so may cause death or
serious injury.
●Never use any part of your body to intentionally activate the jam pro-
tection function.

2544-2. Opening, closing and locking the doors
●When an exterior alarm sounds once
for 5 seconds
●When an interior alarm pings continu- ously
■Battery-saving function
The battery-saving function will be acti-
vated in order to prevent the electronic key battery and the 12-volt battery from being discharged while the vehicle is not
in operation for a long time.
●In the following situations, the smart
entry & start system may take some time to unlock the doors. Also, the interior lights may not turn on when
the doors are unlocked. • The electronic key has been left in an area of approximately 3.5 m (11.5 ft.)
of the outside of the vehicle for 40 seconds or longer.• The smart entry & start system has
not been used for 5 days or longer.
●If the smart entry & start system has
not been used for 14 days or longer, the doors cannot be unlocked at any doors except the driver’s door. In this
case, take hold of the driver’s door handle, or use the wireless remote control or the mechanical key, to
unlock the doors.
■Turning an electronic key to bat-
tery-saving mode
●When battery-saving mode is set, bat-
tery depletion is minimized by stop- ping the electronic key from receiving radio waves.
Press twice while pressing and
holding .
Confirm that the electronic key indicator
flashes 4 times.
While the battery-saving mode is set,
the smart entry & start system cannot be
used. To cancel the function, press any
of the electronic key buttons.
●Electronic keys that will not be used for long periods of time can be set to
the battery-saving mode in advance.
■When electronic key function stops
If the position of the electronic key has
not changed for a certain amount of time such as when the electronic key is left somewhere, the function of the elec-
tronic key stops to reduce depletion of the battery.In this case, function can automatically
be restored by moving the position of the key such as by lifting it up.
■Conditions affecting operation
The smart entry & start system uses
weak radio waves. In the following situa- tions, the communication between the electronic key and the vehicle may be
affected, preventing the smart entry & start system, wireless remote control and immobilizer system from operating
properly.
SituationCorrection proce-
dure
An attempt was
made to lock the
vehicle while a
door was open.
Close all of the
doors and lock the
doors again.
SituationCorrection proce-
dure
The power switch
was turned to ACC
while the driver’s
door was open (or
the driver’s door
was opened while
the power switch
was in ACC).
Turn the power
switch to OFF and
close the driver’s
door.

2564-2. Opening, closing and locking the doors
key is near the vehicle, there is a pos-
sibility that the door may not be
unlocked by the entry function. (Use
the wireless remote control to unlock
the doors.)
●Touching the door lock sensor while
wearing gloves may delay or prevent
lock operation. Remove the gloves
and touch the lock sensor again.
●When the lock operation is performed
using the lock sensor, recognition sig-
nals will be shown up to two consecu-
tive times. After this, no recognition
signals will be given.
●If the door handle becomes wet while
the electronic key is within the effec-
tive range, the door may lock and
unlock repeatedly. In that case, follow
the following correction procedures to
wash the vehicle:
• Place the electronic key in a location 2
m (6 ft.) or more away from the vehi-
cle. (Take care to ensure that the key
is not stolen.)
• Set the electronic key to battery-sav-
ing mode to disable the smart entry &
start system. (P.254)
●If the electronic key is inside the vehi-
cle and a door handle becomes wet
during a car wash, a message may be
shown on the multi-information dis-
play and a buzzer will sound outside
the vehicle. To turn off the alarm, lock
all the doors.
●The lock sensor may not work prop-
erly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor
and attempt to operate it again, or use
the lock sensor on the lower part of
the door handle.
●A sudden approach to the effective
range or door handle may prevent the
doors from being unlocked. In this
case, return the door handle to the
original position and check that the
doors unlock before pulling the door
handle again.
●If there is another electronic key in the
detection area, it may take slightly lon-
ger to unlock the doors after the door handle is gripped.
■When the vehicle is not driven for
extended periods
●To prevent theft of the vehicle, do not
leave the electronic key within 2 m (6
ft.) of the vehicle.
●The smart entry & start system can be
deactivated in advance. (P.601)
●Battery-saving mode can reduce the
power consumption of electronic keys.
(P.254)
■To operate the system properly
Make sure to carry the electronic key
when operating the system. For vehicles
with entry function, do not get the elec-
tronic key too close to the vehicle when
operating the system from the outside of
the vehicle.
Depending on the position and holding
condition of the electronic key, the key
may not be detected correctly and the
system may not operate properly. (The
alarm may go off accidentally, or the
door lock prevention may not operate.)
■If the smart entry & start system
does not operate properly
●Locking and unlocking the doors: Use
the mechanical key. (P.572)
●Starting the hybrid system: P.310
■Customization
Settings (e.g. smart entry & start sys-
tem) can be changed.
(Customizable features: P.600)
If the smart entry & start system has
been deactivated in a customized set-
ting, refer to the explanations for the fol-
lowing operations.
●Locking and unlocking the doors:
Use the wireless remote control or
mechanical key. (P.235, 572)
●Starting the hybrid system and chang-
ing power switch modes: P.572
●Stopping the hybrid system: P.312

2885-1. Before driving
5- 1. B ef ore dr iv in g
■Before starting the hybrid sys-
tem
Check that the AC charging cable is
disconnected. (P.135)
■Starting the hybrid system
P.310
■Driving
1With the brake pedal depressed,
shift the shift lever to D.
(P.315)
2Release the parking brake.
(P.320)
If the parking brake is in automatic
mode, the parking brake will be
released automatically. (P.321)
3Gradually release the brake
pedal and gently depress the
accelerator pedal to accelerate
the vehicle.
■Stopping
1With the shift lever in D, depress
the brake pedal.
2If necessary, set the parking
brake. (P.320)
If the vehicle is to be stopped for an
extended period of time, shift the shift
lever to P. (P.315)
■Parking the vehicle
1With the shift lever in D, depress
the brake pedal.
2Set the parking brake. (P.320)
Make sure the parking brake indicator
light is on.
3Shift the shift lever to P.
(P.315)
Do not press the shift release button
after shifting the shift position to P.
4Turn the power switch to OFF to
stop the hybrid system.
5Lock the door, making sure that
you have the key on your per-
son.
If parking on a hill, block the wheels as
needed.
■Starting off on a steep uphill
1With the brake pedal depressed,
shift the shift lever to D.
(P.315)
2Pull the parking brake switch to
set the parking brake manually.
(P.320)
3Release the brake pedal and
gently depress the accelerator
pedal to accelerate the vehicle.
Parking brake automatic release func-
tion (P.321)
■When starting off on a uphill
The hill-start assist control will activate.
(P.416)
■For electricity-saving and fuel-effi-
cient driving
Understand the system characteristics
of the vehicle to use the functions of the
hybrid system. Also, keep in mind that
Plug-in Hybrid Electric Vehicles are sim-
Driving the vehicle
The following procedures
should be observed to ensure
safe driving:
Driving procedure

289
5
5-1. Before driving
Driving
ilar to conventional vehicles, and it is
necessary to refrain from activities such as sudden acceleration. Refer to “Plug-in Hybrid Electric Vehicle driving tips”
( P.100).
■Driving in the rain
●Drive carefully when it is raining,
because visibility will be reduced, the windows may become fogged-up, and the road could be slippery.
●Drive carefully when it starts to rain, as the road surface could be espe-
cially slippery.
●Refrain from high speeds when driv-
ing on an expressway in the rain, because there may be a layer of water between the tires and the road sur-
face, preventing the steering and brakes from operating properly.
■ECO Accelerator Guidance ( P.202)
It is easier to drive in an Eco-friendly manner by driving while referring to the ECO Accelerator Guidance display.
Also, by using the ECO Accelerator Guidance it is easier to increase the “Eco Score” evaluation.
●When starting off: While staying within the ECO Accelerator Guidance range,
gradually depress the accelerator pedal and accelerate to the desired speed. If excessive acceleration is
avoided, the “Start” score will increase.
●When driving: After accelerating to the desired speed, release the accelera-tor pedal and drive at a stable speed
within the ECO Accelerator Guidance range. By keeping the vehicle within the ECO Accelerator Guidance range,
the “Cruise” score will increase.
●When stopping: When stopping the
vehicle, early releasing the accelera- tor pedal will cause the “Stop” score to increase.
■Restraining the hybrid system out-
put (Brake Override System)
●When the accelerator and brake ped-
als are depressed at the same time,
the hybrid system output may be restrained.
●A warning message is displayed on the multi-information display while the system is operating.
■Breaking in your new Toyota
To extend the life of the vehicle, observ- ing the following precautions is recom-mended:
●For the first 300 km (200 miles):Avoid sudden stops.
●For the first 800 km (500 miles):Do not tow a trailer.
●For the first 1000 km (600 miles):• Do not drive at extremely high
speeds. • Avoid sudden acceleration.• Do not drive continuously in low
gears. • Do not drive at a constant speed for extended periods.
■Operating your vehicle in a foreign
country
Comply with the relevant vehicle regis- tration laws and confirm the availability
of the correct fuel. ( P.586)
WARNING
Observe the following precautions. Failure to do so may result in death or
serious injury.
■When starting the vehicle
Always keep your foot on the brake pedal while stopped with the “READY” indicator is illuminated. This
prevents the vehicle from creeping.

2925-1. Before driving
WARNING
●Avoid revving or racing the engine. Running the engine at high speed
while the vehicle is stopped may cause the exhaust system to over-heat, which could result in a fire if
combustible material is nearby.
■When the vehicle is parked
●Do not leave glasses, cigarette lighters, spray cans, or soft drink cans in the vehicle when it is in the
sun. Doing so may result in the follow-ing:
• Gas may leak from a cigarette lighter or spray can, and may lead to a fire.
• The temperature inside the vehicle may cause the plastic lenses and plastic material of glasses to
deform or crack.
• Soft drink cans may fracture, caus- ing the contents to spray over the
interior of the vehicle, and may also cause a short circuit in the vehicle’s electrical components.
●Do not leave cigarette lighters in the vehicle. If a cigarette lighter is in a
place such as the glove box or on the floor, it may be lit accidentally when luggage is loaded or the seat
is adjusted, causing a fire.
●Do not attach adhesive discs to the
windshield or windows. Do not place containers such as air fresh-eners on the instrument panel or
dashboard. Adhesive discs or con- tainers may act as lenses, causing a fire in the vehicle.
●Do not leave a door or window open if the curved glass is coated
with a metallized film such as a sil- ver-colored one. Reflected sunlight may cause the glass to act as a
lens, causing a fire.
●Always apply the parking brake, shift the shift lever to P, stop the hybrid system and lock the vehicle.
Do not leave the vehicle unat- tended while the “READY” indicator is illuminated.
If the vehicle is parked with the shift lever in P but the parking brake is not set, the vehicle may start to
move, possibly leading to an acci- dent.
●Do not touch the exhaust pipes while the “READY” indicator is illu-minated or immediately after turn-
ing the hybrid system off. Doing so may cause burns.
■When taking a nap in the vehicle
Always turn the hybrid system off. Otherwise, if you accidentally move
the shift lever or depress the acceler- ator pedal, this could cause an acci-dent or fire due to hybrid system
overheating. Additionally, if the vehi- cle is parked in a poorly ventilated area, exhaust gases may collect and
enter the vehicle, leading to death or a serious health hazard.
■When braking
●When the brakes are wet, drive more cautiously.
Braking distance increases when the brakes are wet, and this may cause one side of the vehicle to
brake differently than the other side. Also, the parking brake may not securely hold the vehicle.
●If the electronically controlled brake system does not operate, do not fol-
low other vehicles closely and avoid hills or sharp turns that require braking.
In this case, braking is still possible, but the brake pedal should be depressed more firmly than usual.
Also, the braking distance will increase. Have your brakes fixed immediately.

295
5
5-1. Before driving
Driving
WARNING
●Do not place cargo or luggage in or on the following locations.
• At the feet of the driver
• On the front passenger or rear seats (when stacking items)
• On the luggage cover (if equipped)
• On the instrument panel
• On the dashboard
●Secure all items in the occupant compartment.
■Load and distribution
●Do not overload your vehicle.
●Do not apply loads unevenly.
Improper loading may cause deterio-
ration of steering or braking control which may cause death or serious injury.
■When loading cargo on the roof luggage carrier (if equipped)
Observe the following precautions:
●Place the cargo so that its weight is distributed evenly between the front
and rear axles.
●If loading long or wide cargo, never
exceed the vehicle overall length or width. ( P.584)
●Before driving, make sure the cargo is securely fastened on the roof lug-gage carrier.
●Loading cargo on the roof luggage carrier will make the center of grav-
ity of the vehicle higher. Avoid high speeds, sudden starts, sharp turns, sudden braking or abrupt maneu-
vers, otherwise it may result in loss of control or vehicle rollover due to failure to operate this vehicle cor-
rectly and result in death or serious injury.
●If driving for a long distance, on rough roads, or at high speeds, stop the vehicle now and then
during the trip to make sure the cargo remains in its place.
●Do not exceed 80 kg (176.4 lb.) cargo weight on the roof luggage carrier.
NOTICE
■When loading cargo on the roof luggage carrier (if equipped)
Be careful not to scratch the surface
of the panoramic moon roof (if equipped).

307
5
5-1. Before driving
Driving
29 mm (1.1 in.)
34 mm (1.3 in.)
412 mm (16.2 in.)
348 mm (13.7 in.)
386 mm (15.2 in.)
586 mm (23.1 in.)
617 mm (24.3 in.)
1089 mm (42.9 in.)
Your vehicle will handle differently
when towing a trailer. In order to
avoid accident, death or serious
injury, keep the following in mind
when towing:
■Checking connections
between trailer and lights
Stop the vehicle and check the
operation of the connection
between the trailer and lights after
driving for a brief period as well as
before starting off.
■Practicing driving with a cou-
pled trailer
 Get the feel for turning, stopping
and reversing with the trailer
coupled by practicing in an area
with no or light traffic.
 When reversing with a coupled
trailer, hold the section of the
steering wheel nearest to you
and rotate clockwise to turn the
trailer left or counterclockwise to
turn it right. Always rotate a little
at a time to prevent steering
error. Have someone guide you
when reversing to lessen the risk
of an accident.
■Increasing vehicle-to-vehicle
distance
At a speed of 10 km/h (6 mph), the
distance to the vehicle running
ahead of you should be equivalent
to or greater than the combined
length of your vehicle and trailer.
Avoid sudden braking that may
cause skidding. Otherwise, the
vehicle may spin out of control. This
C
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F
G
H
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J
NOTICE
■When the rear bumper strength-
ening material is aluminum
Ensure the steel bracket part does not come directly in contact with that
area.
When steel and aluminum come into contact, there is a reaction similar to
corrosion, which will weaken the sec- tion concerned and may result in damage. Apply a rust inhibitor to parts
that will come in contact when attach- ing a steel bracket.
Guidance

3085-1. Before driving
is especially true when driving on
wet or slippery road surfaces.
■Sudden acceleration/steering
input/cornering
Executing sharp turns when towing
may result in the trailer colliding
with your vehicle. Decelerate well in
advance when approaching turns
and take them slowly and carefully
to avoid sudden braking.
■Important points regarding
turning
The wheels of the trailer will travel
closer to the inside of the curve
than the wheels of the vehicle. To
make allowance for this, take the
turns wider than you would nor-
mally do.
■Important points regarding
stability
Vehicle movement resulting from
uneven road surfaces and strong
crosswinds will affect handling. The
vehicle may also be rocked by
passing buses or large trucks. Fre-
quently check behind when moving
alongside such vehicles. As soon
as such vehicle movement occurs,
immediately start to decelerate
smoothly by slowly applying the
brakes. Always steer the vehicle
straight ahead while braking.
■Passing other vehicles
Consider the total combined length
of your vehicle and trailer and
ensure that the vehicle-to-vehicle
distance is sufficient before execut-ing lane changes.
■Transmission information
To maintain engine braking effi-
ciency, when using engine braking,
do not use the transmission in D.
(P.315)
■If the hybrid system overheats
Towing a loaded trailer up a long,
steep incline in temperatures
exceeding 30°C (85°F) may result
in the hybrid system overheating. If
the high coolant temperature warn-
ing light indicates that the hybrid
system is overheating, turn the air
conditioning off immediately, leave
the road and stop the vehicle in a
safe place. (P.578)
■When parking the vehicle
Always place wheel chocks under
the wheels of both the vehicle and
trailer. Firmly set the parking brake
and shift the shift lever to P.
■Break-in schedule
Toyota recommends that vehicles fitted
with new power train components
should not be used for towing trailers for
the first 800 km (500 miles).
■Maintenance
●Maintenance must be performed more
frequently when using the vehicle for
towing due to the greater weight bur-
den placed on the vehicle compared
to normal driving.
●Retighten all bolts securing the hitch-
ing ball and bracket after towing for
approximately 1000 km (600 miles).
■If trailer sway occurs
One or more factors (crosswinds, pass-
ing vehicles, rough roads, etc.) can