ESP TOYOTA RAV4 PLUG-IN HYBRID 2023 Owners Manual

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Toyota Safety Sense
Cruise control system
Anti-lock brake system
SRS airbag system
Seat belt pretensioner system
Be sure to check with any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer for precautionary mea-
sures or special instructions regard-
ing installation of an RF-transmitter
system.
Further information regarding fre-
quency bands, power levels,
antenna positions and installation
provisions for the installation of RF-
transmitters, is available on request
at any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
High voltage parts and cables on
the Plug-in Hybrid Electric Vehicles
emit approximately the same
amount of electromagnetic waves
as the conventional gasoline pow-
ered vehicles or home electronic
appliances despite of their electro-
magnetic shielding.
Unwanted noise may occur in the
reception of the radio frequency
transmitter (RF-transmitter).
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:• Engine speed/Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving
assist systems
• Images from the cameras
Your vehicle is equipped with cameras.
Contact any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer for the location of
recording cameras.
The recorded data varies according
to the vehicle grade level, options
and destinations with which it is
equipped.
These computers do not record
conversations or sounds, and only
record images outside of the vehi-
cle in certain situations.
Data usage
Toyota may use the data recorded in
this computer to diagnose malfunc-
tions, conduct research and develop-
ment, and improve quality.
Toyota will not disclose the recorded
data to a third party except:
• With the consent of the vehicle owner
or with the consent of the lessee if
the vehicle is leased
• In response to an official request by
the police, a court of law or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the
data is not tied to a specific vehicle or
vehicle owner
Recorded image information can
be erased by any authorized
Vehicle data recording

321-1. For safe use
1-1.For s afe us e
Use only floor mats designed spe-
cifically for vehicles of the same
model and model year as your vehi-
cle. Fix them securely in place onto
the carpet.
1 Insert the retaining hooks (clips)
into the floor mat eyelets.
2 Turn the upper knob of each
retaining hook (clip) to secure
the floor mats in place.
Always align the marks .
The shape of the retaining hooks (clips)
may differ from that shown in the illus-
tration.Before driving
Observe the following before
starting off in the vehicle to
ensure safety of driving.
Installing floor mats
A
WARNING
Observe the following precautions. Failure to do so may cause the driver’s floor mat to slip, possibly
interfering with the pedals while driv- ing. An unexpectedly high speed may result or it may become difficult to
stop the vehicle. This could lead to an accident, resulting in death or serious injury.
■When installing the driver’s floor mat
●Do not use floor mats designed for other models or different model year vehicles, even if they are
Toyota Genuine floor mats.
●Only use floor mats designed for
the driver’s seat.
●Always install the floor mat securely
using the retaining hooks (clips) provided.
●Do not use two or more floor mats on top of each other.
●Do not place the floor mat bottom-side up or upside-down.
■Before driving
●Check that the floor mat is securely fixed in the correct place with all the
provided retaining hooks (clips). Be especially careful to perform this check after cleaning the floor.

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1
1-1. For safe use
For safety and security
PASSENGER AIR BAG indicator lights
The main SRS airbag system components are shown above. The SRS air-
bag system is controlled by the airbag sensor assembly. As the airbags
deploy, a chemical reaction in the inflators quickly fills the airbags with non-
toxic gas to help restrain the motion of the occupants.
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc., may be sustained from SRS airbags, due to the extremely high speed
deployment (inflation) by hot gases.
●A loud noise and white powder will be
emitted.
●Parts of the airbag module (steering
wheel hub, airbag cover and inflator) as well as the front seats, parts of the front and rear pillars, and roof side
rails, may be hot for several minutes. The airbag itself may also be hot.
●The windshield may crack.
●The hybrid system will be stopped and
fuel supply to the engine will be stopped. ( P.99)
●All of the doors will be unlocked. ( P.236)
●Vehicles with Secondary Collision Brake: The brakes and stop lights will be controlled automatically. ( P.416)
●The interior lights will turn on automat- ically. ( P.443)
●The emergency flashers will turn on automatically. ( P.526)
●Vehicles with eCall: If any of the fol- lowing situations occur, the system is
designed to send an emergency call to the eCall control center, notifying them of the vehicle’s location (without
needing to push the “SOS” button) and an agent will attempt to speak with the occupants to ascertain the
level of emergency and assistance required. If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency and helps to dispatch the necessary
emergency services. ( P.66)
• An SRS airbag is deployed. • A seat belt pretensioner is activated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment conditions
(SRS front airbags)
●The SRS front airbags will deploy in
the event of an impact that exceeds the set threshold level (the level of force corresponding to an approxi-
mately 20 - 30 km/h [12 - 18 mph] frontal collision with a fixed wall that does not move or deform).
However, this threshold velocity will be
considerably higher in the following situ-
ations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole, which can move or deform on impact
• If the vehicle is involved in an under- ride collision, such as a collision in which the front of the vehicle “under-
rides”, or goes under, the bed of a truck
●Depending on the type of collision, it is possible that only the seat belt preten-sioners will activate.
■SRS airbag deployment conditions
(SRS side and curtain shield air- bags)
●The SRS side and curtain shield air-bags will deploy in the event of an impact that exceeds the set threshold
level (the level of force corresponding to the impact force produced by an approximately 1500 kg [3300 lb.] vehi-
cle colliding with the vehicle cabin from a direction perpendicular to the vehicle orientation at an approximate
speed of 20 - 30 km/h [12 - 18 mph]).
●Both SRS curtain shield airbags may
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441-1. For safe use
WARNING
■SRS airbag precautions
Observe the following precautions
regarding the SRS airbags. Failure to do so may cause death or serious injury.
●The driver and all passengers in the vehicle must wear their seat belts properly.
The SRS airbags are supplemental devices to be used with the seat belts.
●The SRS driver airbag deploys with considerable force, and can cause
death or serious injury especially if the driver is very close to the air-bag.
Since the risk zone for the driver’s air-
bag is the first 50 - 75 mm (2 - 3 in.) of
inflation, placing yourself 250 mm (10
in.) from your driver airbag provides
you with a clear margin of safety. This
distance is measured from the center
of the steering wheel to your breast-
bone. If you sit less than 250 mm (10
in.) away now, you can change your
driving position in several ways:
• Move your seat to the rear as far as
you can while still reaching the ped- als comfortably.
• Slightly recline the back of the seat. Although vehicle designs vary, many drivers can achieve the 250
mm (10 in.) distance, even with the driver seat all the way forward, sim-ply by reclining the back of the seat
somewhat. If reclining the back of your seat makes it hard to see the road, raise yourself by using a firm,
non-slippery cushion, or raise the seat if your vehicle has that feature.
• If your steering wheel is adjustable, tilt it downward. This points the air-bag toward your chest instead of
your head and neck.
The seat should be adjusted as rec- ommended above, while still main-
taining control of the foot pedals, steering wheel, and your view of the instrument panel controls.
●The SRS front passenger airbag also deploys with considerable
force, and can cause death or seri- ous injury especially if the front pas-senger is very close to the airbag.
The front passenger seat should be as far from the airbag as possible with the seatback adjusted, so the
front passenger sits upright.
●Improperly seated and/or restrained
infants and children can be killed or seriously injured by a deploying air-bag. An infant or child who is too
small to use a seat belt should be properly secured using a child restraint system. Toyota strongly
recommends that all infants and children be placed in the rear seats of the vehicle and properly
restrained. The rear seats are safer for infants and children than the front passenger seat. ( P.50)
●Do not sit on the edge of the seat or lean against the dashboard.

721-3. Emergency assistance
2.1.
Any processing of personal data through the
112-based eCall in-vehicle system shall comply
with the personal data protection rules provided
for in Directives 95/46/EC and 2002/58/EC, and
in particular, shall be based on the necessity to
protect the vital interests of the individuals in
accordance with Article 7(d) of Directive
95/46/EC.
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2.2.
Processing of such data is strictly limited to the
purpose of handling the emergency eCall to the
single European emergency number 112.
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2.3. Types of data and its recipients
2.3.1.
The 112-based eCall in-vehicle system may col-
lect and process only the following data: Vehicle
Identification Number, Vehicle type (passenger
vehicle or light commercial vehicle), Vehicle pro-
pulsion storage type (gasoline/die-
sel/CNG/LPG/electric/hydrogen), Vehicle last
three locations and direction of travel, Log file of
the automatic activation of the system and its
timestamp.
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2.3.2.
Recipients of data processed by the 112-based
eCall in-vehicle system are the relevant public
safety answering points designated by the
respective public authorities of the country on
which territory they are located, to first receive
and handle eCalls to the single European emer-
gency number 112.
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Implementing Regulation Annex1 PART3 User InformationConformity

741-3. Emergency assistance
2.5. Modalities for exercising data subject’s rights
2.5.1.
The data subject (the vehicle’s owner) has a right
of access to data and as appropriate to request
the rectification, erasure or blocking of data, con-
cerning him or her, the processing of which does
not comply with the provisions of Directive
95/46/EC. Any third parties to whom the data
have been disclosed have to be notified of such
rectification, erasure or blocking carried out in
compliance with this Directive, unless it proves
impossible or involves a disproportionate effort.
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2.5.2.
The data subject has a right to complain to the
competent data protection authority if he or she
considers that his or her rights have been
infringed as a result of the processing of his or
her personal data.
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2.5.3.
Contact service responsible for handling access
requests (if any):
 P.75
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3. INFORMATION ON THIRD PARTY SERVICES AND OTHER ADDED VALUE
SERVICES (IF FITTED)
Implementing Regulation Annex1 PART3 User InformationConformity

75
1
1-3. Emergency assistance
For safety and security
■Service responsible for handling access requests
3.1.Description of the operation and the functional-
ities of the TPS system/added value service P.70
3.2.
Any processing of personal data through the
TPS system/other added value service shall
comply with the personal data protection rules
provided for in Directives 95/46/EC and
2002/58/EC.
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3.2.1.
Legal basis for the use of TPS system and/or
added value services and for processing data
through them
The Euro-
pean Union
General
Data Protec-
tion Regula-
tion
3.3.
The TPS system and/or other added value ser-
vices shall process personal data only on the
base of the explicit consent of the data subject
(the vehicle’s owner or owners).
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3.4.
Modalities for data processing through TPS sys-
tem and/or other added value services, including
any necessary additional information regarding
traceability, tracking and processing of personal
data
 P.70
3.5.
The owner of a vehicle equipped with a TPS
eCall system and/or other added value service in
addition to the 112-based eCall in-vehicle system
has the right to choose to use the 112-based
eCall in-vehicle system rather than the TPS eCall
system and the other added value service.
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3.5.1.Contact details for handling TPS eCall system
deactivation requestsN/A
CountryContact information
[email protected]
Belgium/[email protected]
[email protected]
Implementing Regulation Annex1 PART3 User InformationConformity

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1-4. Theft deterrent system
For safety and security
the alarm, as they will respond to
movement inside the vehicle.
1 Turn the power switch to OFF.
2 Press the intrusion sensor and
tilt sensor cancel switch.
Press the switch again to re-enable the intrusion sensor and tilt sensor.
Each time the intrusion sensor and tilt
sensor are canceled/set, a message will be shown on the multi-information display.
■Canceling and automatic re-enabling of the intrusion sensor
and tilt sensor
●The alarm will still be set even when
the intrusion sensor and tilt sensor are canceled.
●After the intrusion sensor and tilt sen-sor are canceled, pressing the power switch or unlocking the doors using
the entry function or wireless remote control will re-enable the intrusion sensor and tilt sensor.
●The intrusion sensor and tilt sensor will automatically be re-enabled when
the alarm system is reactivated.
■Intrusion sensor detection consid- erations
The sensor may trigger the alarm in the
following situations:
●People or pets are in the vehicle.
●A side window or panoramic moon
roof (if equipped) is open.
In this case, the sensor may detect the
following:
• Wind or the movement of objects such as leaves and insects inside the vehi-
cle • Ultrasonic waves emitted from devices such as the intrusion sensors
of other vehicles • The movement of people outside the vehicle
●Unstable items, such as dangling accessories or clothes hanging on the
coat hooks, are in the vehicle.
●The vehicle is parked in a place where
extreme vibrations or noises occur, such as in a parking garage.

1002-1. Plug-in hybrid system
stops the fuel pump to minimize the
risk of electrocution and fuel leak-
age.
If the emergency shut off system
activates, your vehicle will not
restart. To restart the hybrid sys-
tem, contact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
A message is automatically dis-
played when a malfunction occurs
in the hybrid system or an improper
operation is attempted.
If a warning message is shown on
the multi-information display, read
the message and follow the instruc-
tions.
■If a warning light comes on, a warn-
ing message is displayed or the 12-
volt battery is disconnected
The hybrid system may not start. In that
case, try to start the system again. If the
“READY” indicator does not come on,
contact any authorized Toyota retailer or
Toyota authorized repairer, or any reli-
able repairer.
Primarily using EV mode and
AUTO EV/HV mode when driving in
cities and using HV mode when
driving on highways (or freeways)
can help conserve fuel and electric-
ity. (P.86)
When using Eco drive mode, the
torque corresponding to the accel-
erator pedal depression amount
can be generated more smoothly
than it is in normal conditions. In
addition, the operation of the air
conditioning system (heating/cool-
ing) will be minimized, improving
fuel and electricity economy.
(P.411)
Eco-friendly driving is possible by
keeping the Hybrid System Indica-
tor within Eco area. (P.190, 196)
Hybrid warning message
Plug-in Hybrid Electric
Vehicle driving tips
For economical and ecological
driving, pay attention to the
following points:
Using EV mode, AUTO
EV/HV mode and HV mode
effectively
Using Eco drive mode
Use of Hybrid System Indi-
cator

1402-2. Charging
WARNING
●Do not let the wheels on the AC charging cable, plug, charging con-
nector and CCID (Charging Circuit Interrupting Device).
●Firmly insert the plug into the socket.
●Do not use an extension cord and converting adaptor.
●Close the hood before using the charging system.The cooling fan may start operating
suddenly. Touching or getting close to rotating parts such as the fan may cause your hands or clothes
(especially a necktie or scarf) to become caught and result in a seri-ous injury.
●After connecting the charging cable, confirm that it is not wound
around anything.
●If the power indicator on the CCID
(Charging Circuit Interrupting Device) does not illuminate after plugging the AC charging cable into
the socket-outlet, unplug it immedi- ately.
■If the error warning indicator on the CCID (Charging Circuit Inter-rupting Device) illuminates or
flashes during charging
There may be an electrical leakage in the power source path, or there may
be a malfunction in the AC charging cable or CCID (Charging Circuit Inter-rupting Device). Refer to P.113 and
follow the correction procedure. If the error warning indicator does not turn off even after performing the correc-
tion procedure, immediately stop charging, remove the AC charging cable and contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer. Con-tinuing to charge the vehicle in that
condition may lead to unforeseen accidents or serious injury.
■Onboard traction battery charger
The onboard traction battery charger is located under the rear seats. Make
sure to observe the following precau- tions regarding the onboard traction battery charger. Failure to observe
these precautions may result in death or serious injury such as burns and electric shocks.
●The onboard traction battery char-ger is hot during charging. Do not touch the onboard traction battery
charger, as doing so may result in burns.
●Do not disassemble, repair or mod-ify the onboard traction battery charger. When the onboard traction
battery charger needs to be repaired, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.