battery TOYOTA RAV4 PLUG-IN HYBRID 2023 Owners Manual

RAV4 Plug-in Hybrid_OM_OM9A587E_(EE)
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6
5
4
3
2
8
7
9
Pictorial indexSearch by illustration
For safety
and security
Make sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
system
Plug-in hybrid system features, charging method, etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicators
Reading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and care
Caring for your vehicle and maintenance procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arises
What to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specifications
Vehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
IndexSearch by symptom
Search alphabetically

4TABLE OF CONTENTS
GPF (Gasoline Particulate Fil-
ter) system ........................ 414
Driving assist systems ........ 415
5-6. Driving tips
Winter driving tips ............... 422
Utility vehicle precautions ... 425
6-1. Using the air conditioning
system and defogger
Automatic air conditioning sys-
tem .................................... 430
Remote Air Conditioning Sys-
tem .................................... 438
Heated steering wheel/Front
seat heaters/Front seat heat-
ers and ventilators/Rear seat
heaters.............................. 440
6-2. Using the interior lights
Interior lights list .................. 443
6-3. Using the storage features
List of storage features ....... 445
Luggage compartment features
.......................................... 449
6-4. Using the other interior fea-
tures
Other interior features ......... 453
7-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ................. 466
Cleaning and protecting the
vehicle interior .................. 469
7-2. Maintenance
Maintenance requirements . 472
7-3. Do-it-yourself maintenance
Do-it-yourself service precau-
tions .................................. 474
Hood ................................... 476
Positioning a floor jack ........ 477
Engine compartment........... 479
12-volt battery ..................... 484
Tires .................................... 487
Tire inflation pressure ......... 498
Wheels ................................ 499
Air conditioning filter ........... 500
Cleaning the DC/DC Converter
air intake vent and filter .... 504
Wiper insert replacement .... 508
Electronic key battery ......... 511
Checking and replacing fuses
.......................................... 513
Light bulbs .......................... 516
8-1. Essential information
Emergency flashers ............ 526
If your vehicle has to be stopped
in an emergency ............... 526
If the vehicle is submerged or
water on the road is rising 527
8-2. Steps to take in an emergency
If your vehicle needs to be
towed ................................ 529
If you think something is wrong
.......................................... 532
If a warning light turns on or a
warning buzzer sounds..... 534
6Interior features
7Maintenance and care
8When trouble arises

5TABLE OF CONTENTS
1
6
5
4
3
2
8
7
9
If a warning message is dis-
played ............................... 544
If you have a flat tire (vehicles
without spare tire) ............. 548
If you have a flat tire (vehicles
with spare tire) .................. 559
If the hybrid system will not start
.......................................... 568
If you lose your keys ........... 570
If the fuel filler door cannot be
opened.............................. 570
If the electronic key does not
operate properly ............... 571
If the 12-volt battery is dis-
charged............................. 573
If your vehicle overheats ..... 578
If the vehicle becomes stuck
.......................................... 582
9-1. Specifications
Maintenance data (fuel, oil level,
etc.)................................... 584
Fuel information .................. 592
9-2. Customization
Customizable features ........ 594
9-3. Initialization
Items to initialize ................. 609
What to do if... (Troubleshoot-
ing) ................................... 612
Alphabetical Index ............. 615
9Vehicle specifications
Index

681-3. Emergency assistance
the backup battery may be
depleted.
 If the red indicator light blinks for
approximately 30 seconds during
an Emergency Call, the call has
been disconnected or the cellular
network signal is weak.
The service life of the backup battery
does not exceed 3 years.
■Free/Open Source Software Infor-
mation
This product contains Free/Open Source Software (FOSS).
The license information and/or the source code of such FOSS can be found at the following URL.
http://www.opensourceautomotive.com/dcm/19MC/
WARNING
■When the Emergency Call may
not be made
●It may not be possible to make Emergency Calls in any of the fol-
lowing situations. In such cases, report to emergency services pro-vider (112 system etc.) by other
means such as nearby public phones.
• Even when the vehicle is in the cel-
lular phone service area, it may be difficult to connect to the eCall con-trol center if the reception is poor or
the line is busy. In such cases, even though the system attempts to connect to the eCall control center,
you may not be able to connect to the eCall control center to make Emergency Calls and contact emer-
gency services.
• When the vehicle is out of the cellu-
lar phone service area, the Emer- gency Calls cannot be made.
• When any related equipment (such as the “SOS” button panel, indicator lights, microphone, speaker, DCM,
antenna, or any wires connecting the equipment) is malfunctioning, damaged or broken, the Emer-
gency Call cannot be made.
• During an Emergency Call, the sys-
tem makes repeated attempts to connect to the eCall control center. However, if it cannot connect to the
eCall control center due to poor radio wave reception, the system may not be able to connect to the
cellular network and the call may finish without connecting. The red indicator light will blink for approxi-
mately 30 seconds to indicate this disconnection.
●If the 12-volt battery’s voltage decreases or there is a disconnec-tion, the system may not be able to
connect to the eCall control center.
■When the Emergency Call sys-
tem is replaced with a new one
The Emergency Call system should be registered. Contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■For your safety
●Please drive safely.The function of this system is to
assist you in making the Emer- gency Call in case of accidents such as traffic accidents or sudden
medical emergencies, and it does not protect the driver or passengers in any way. Please drive safely and
fasten your seatbelts at all times for your safety.
●In case of an emergency, make lives the top priority.
●If you smell anything burning or other unusual smells, leave the vehicle and evacuate to a safe area
immediately.

801-4. Theft deterrent system
●The doors are unlocked using the
mechanical key.
●A person inside the vehicle opens a
door or hood, or unlocks the vehicle using an inside lock button.
●The 12-volt battery is recharged or replaced when the vehicle is locked. ( P.573)
■Alarm-operated door lock
In the following cases, depending on the
situation, the door may automatically lock to prevent improper entry into the vehicle:
●When a person remaining in the vehi-cle unlocks the door and the alarm is
activated.
●While the alarm is activated, a person
remaining in the vehicle unlocks the door.
●When recharging or replacing the 12-volt battery.
■Customization (if equipped)
The alarm can be set to deactivate when the mechanical key is used to unlock.(Customizable features: P.596)
■The intrusion sensor and tilt
sensor detection
 The intrusion sensor detects
intruders or movement in the
vehicle.
 The tilt sensor detects changes
in vehicle inclination, such as
when the vehicle is towed away.
This system is designed to deter
and prevent vehicle theft but does
not guarantee absolute security
against all intrusions.
■Setting the intrusion sensor
and tilt sensor
The intrusion sensor and tilt sensor
will be set automatically when the
alarm is set. ( P.79)
■Canceling the intrusion sensor
and tilt sensor
If you are leaving pets or other
moving things inside the vehicle,
make sure to disable the intrusion
sensor and tilt sensor before setting
NOTICE
■To ensure the system operates correctly
Do not modify or remove the system.
If modified or removed, the proper operation of the system cannot be guaranteed.
Intrusion sensor and tilt
sensor

842-1. Plug-in hybrid system
2-1.Plug-in hyb rid s ystem
The illustration is an example for explanation and may differ from the actual item.
Gasoline engine
Front electric motor (traction motor)
Rear electric motor (traction motor)
Plug-in hybrid system features
The plug-in hybrid system is a system excellent in both economical
efficiency of electric vehicles and practicality of Plug-in Hybrid Elec-
tric Vehicles.
EV driving can be performed using electricity charged from an external
power source.
*
If the amount of electricity remaining in the hybrid battery (traction bat-
tery) becomes low, the vehicle is automatically controlled in such a
way that it can be driven as a Plug-in Hybrid Electric Vehicle through
the joint use of the gasoline engine.
*: The EV driving range will vary in accordance with conditions such as vehicle
speed, the amount of charge remaining in the hybrid battery (traction battery)
and the usage of the air conditioning system. The gasoline engine may also be
used simultaneously in accordance with driving conditions.
System components
A
B
C

85
2
2-1. Plug-in hybrid system
Plug-in hybrid system
The plug-in hybrid system oper-
ates in the following modes.
The multi-information display can be
used to check which mode the plug-in
hybrid system is currently being driven
in. ( P.199, 211)
■EV mode
When a sufficient amount of elec-
tricity is remaining after charging*1,
EV driving is performed using elec-
tricity stored in the hybrid battery
(traction battery).*2
When in EV mode, the EV drive mode
indicator illuminates.
*1: The amount of remaining charge can
be checked on the SOC (State of
Charge) gauge. ( P.187)
*2: Depending on the situation, EV driv-
ing may be canceled and both gaso-
line engine and electric motor are
used. ( P.90)
■AUTO EV/HV mode
Normally, the electricity stored in
the hybrid battery (traction battery)
is used for EV driving. However,
when more power is required, such
as for driving uphill or accelerating
suddenly, the gasoline engine
starts and provides powerful accel-
eration by strongly depressing the
accelerator pedal.
When the vehicle is in a condition
where EV driving is possible, EV
mode and AUTO EV/HV mode can
be switched by operating the
switch. ( P.86)
When in AUTO EV/HV mode, the
AUTO EV/HV mode indicator illumi-
nates.
■HV mode
When in HV mode, the vehicle is
driven using both the gasoline
Plug-in hybrid system oper-
ation mode

862-1. Plug-in hybrid system
engine and electric motor. (P.89)
• If electricity needed for EV driv-
ing in EV mode or AUTO EV/HV
mode is not remaining, the oper-
ation mode will be automatically
switched to HV mode.
• The operation mode can be
switched to HV mode at any tim-
ing by operating the switch to
keep electricity for EV driving
etc. (P.86).
* Switching to HV
mode when driving on a highway
or when driving uphill is recom-
mended in order to conserve bat-
tery power.
When in HV mode, the HV drive mode
indicator illuminates.
*: The EV driving range may reduce
even after switching to HV mode.
■Hybrid battery (traction bat-
tery) charge mode (P.87)
Electricity generated in the gasoline
engine can be charged in the hybrid
battery (traction battery) by switch-
ing to the hybrid battery (traction
battery) charge mode when elec-
tricity needed for EV driving is not
remaining.
*
• The system may not be able to switch to the hybrid battery (trac-
tion battery) charge mode due to
the state of the plug-in hybrid
system. (P.88)
• Charging time differs depending
on the driving state of the vehicle
when driving in hybrid battery
(traction battery) charge mode.
When in the hybrid battery (traction bat-
tery) charge mode, the hybrid battery
charge mode indicator illuminates.
*: When in the hybrid battery (traction
battery) charge mode, the hybrid bat-
tery can be charged while driving.
However, the gasoline engine runs to
charge the battery and fuel consump-
tion becomes higher compared with
driving in HV mode.
The plug-in hybrid system opera-
tion modes can be switched using
the switches.
■Switching the plug-in hybrid
system operation modes
Press the AUTO EV/HV mode
switch or EV/HV mode selection
switch to change modes as the fol-
lowing table shows.
When in EV mode, the EV drive mode
indicator illuminates.
When in AUTO EV/HV mode, the
AUTO EV/HV mode indicator illumi-
nates.
When in HV mode, the HV drive mode
indicator illuminates.
Switching the plug-in hybrid
system operation modes

87
2 2-1. Plug-in hybrid system
Plug-in hybrid system
AUTO EV/HV mode switch
*: If there is not enough charge remain-
ing in the hybrid battery (traction bat-
tery) to allow EV driving, AUTO
EV/HV mode will not be selectable.
EV/HV mode selection switch
*: If there is not enough charge remain-
ing in the hybrid battery (traction bat-
tery) to allow EV driving, EV mode will not be selectable.
■Switching to the hybrid battery
(traction battery) charge mode
Press and hold the EV/HV mode
selection switch.
Take your hand off the switch once the
hybrid battery charge mode indicator
starts to blink.
The hybrid battery charge mode indica-
tor illuminates when the switch to
hybrid battery (traction battery) charge
mode is complete.
When the hybrid battery (traction bat-
tery) is sufficient charged
*, the hybrid
battery (traction battery) charge mode
is automatically canceled and the oper-
ation mode will be switched to HV
mode.
The hybrid battery (traction battery)
charge mode will be canceled by press-
ing AUTO EV/HV mode switch or
EV/HV mode selection switch.
*: The maximum charge amount in the
hybrid battery (traction battery)
charge mode is approximately 80%
of the sufficient charged capacity for
the charging from an external power
source.
■If the plug-in hybrid system opera-
tion mode cannot be changed
In the following situations, the plug-in
Current modeMode after switching
EV modeAUTO EV/HV mode
AUTO EV/HV
modeEV mode
HV modeAUTO EV/HV mode*
Current modeMode after switching
EV modeHV mode
AUTO EV/HV
modeHV mode
HV modeEV mode*

882-1. Plug-in hybrid system
hybrid system operation mode cannot
be changed even if the AUTO EV/HV mode switch or EV/HV mode selection switch is pressed. (In this case, the
warning message is displayed on the multi-information display when the switch is pressed.)
●When electricity needed for EV driving is not remaining (when in EV mode or
AUTO EV/HV mode)
●When the traction battery is almost
completely charged (hybrid battery [traction battery] charge mode)
■When switching from EV mode to another mode using the switch
●After switching from EV mode to HV
mode or hybrid battery (traction bat-
tery) charge mode and the power switch is turned off, the system returns to EV mode the next time the
vehicle is started.*
●After switching from EV mode to
AUTO EV/HV mode and the power switch is turned off, the system does
not return to EV mode the next time
the vehicle is started.*
*: If there is not enough charge remain-
ing in the hybrid battery (traction bat-
tery) to allow EV driving, the system
switches to HV mode.
■Hybrid battery (traction battery) charge mode
●The following may occur to protect the system, etc.
• Cannot switch to hybrid battery (trac- tion battery) charge mode or cannot cancel it
• Gasoline engine does not start or stops even after switching to hybrid battery (traction battery) charge mode
●If a load to the system is large, such as when the power consumption of
the air conditioning system is large or when the temperature of the engine coolant is high, it may take longer time
than usual to charge using the hybrid battery (traction battery) charge mode, or charging to the hybrid bat-
tery (traction battery) may not be per-
formed.
■When in EV mode
In EV mode, EV driving (driving
using only the electric motor)* is
possible. However, depending on
the situation, EV driving may be
canceled and both gasoline engine
and electric motor are used
( P.90). Also, if a little electricity is
remaining in the hybrid battery
(traction battery), HV mode is auto-
matically selected. To drive in EV
mode long, observe the followings.
 Avoid sudden acceleration and
sudden deceleration, and be
sure to drive smoothly.
If you repeatedly accelerate, the
WARNING
■When using the hybrid battery (traction battery) charge mode
Observe the following precautions when using the hybrid battery (trac-tion battery) charge mode while park-
ing.
Failure to do so may lead to death or serious health hazard, as the gasoline
engine operates when in the hybrid battery (traction battery) charge mode.
●Do not stop the vehicle near flam-mable materials.
●Do not use the hybrid battery (trac-tion battery) charge mode in a closed area where ventilation is
insufficient, such as in a garage or area with snow buildup.
Control when driving in
each mode