front VOLKSWAGEN T-ROC 2021 Owner´s Manual

Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The system is not responding as expected
The sensors are dirty ⇒ Caring for and cleaning the vehicle exterior . The sensor visibility may be
impaired by dirt and snow or also residue from cleaning agents or coatings.
The system requirements must be met ⇒ Prerequisites .
The sensors are covered by water.
The vehicle is damaged in the area of the sensors, e.g. caused by parking collisions.
The detection ranges of the sensors are blocked by add-on parts, e.g. bicycle carriers.
Changes have been made to the paintwork in the area of the sensors or structural modifications
have been made, e.g. on the vehicle front end or the running gear.
The ultrasound signal is subject to interference from external noise sources, e.g. rough tarmac
surface or cobblestones.
No sensor visibility, error message, system switches itself off
Park Assist is switched off if a sensor fails.
Clean the sensors or remove stickers or accessories from the sensors and cameras ⇒ Caring for and
cleaning the vehicle exterior .
Check whether any damage is visible.
Possible solution
Switch off the system temporarily.
Check whether any of the causes described apply.
You can switch the system back on again once you have rectified the cause of the problem.
If the system still fails to respond as expected, have the system checked by a qualified workshop.
Automatic cancellation of driving in/out of a parking space
Park Assist cancels parking or driving out of a parking space in the following situations:
The button is pressed.
The driver intervenes using the steering wheel.
The driver door is opened.
The parking operation is not completed within around six minutes.
There is a system fault.
TCS is switched off or is taking corrective action.

Electronic differential lock (EDL and XDS)
EDL brakes a spinning wheel automatically and distributes the drive force to the other drive wheels.
The EDL switches off automatically under unusually heavy loads to prevent the brake from
overheating. The EDL switches back on again automatically as soon as the brake has cooled down.
XDS improves traction in order to keep the vehicle on its intended course.
Automatic Post-Collision Braking System
In the event of a collision, the Automatic Post-Collision Braking System can help the driver to reduce
the risk of skidding, and the danger of secondary collisions, through automatic braking.
The Automatic Post-Collision Braking System functions only for collisions that are detected as a
collision by the airbag control unit.
The vehicle is braked automatically if the required systems have not been damaged in the collision
and have remained functional.
The following actions override automatic braking in the event of a collision:
When the driver depresses the accelerator.
When the brake pressure transmitted through the depressed brake pedal is greater than the brake
pressure provided by the system.

WARNING
The intelligent technology used in brake support systems cannot overcome the laws of physics, and
functions only within the limits of the systems. Driving fast on icy, slippery or wet roads can lead to a
loss of control of the vehicle and could cause serious injury to the driver and passengers.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions. Do
not let the extra safety afforded by the brake support systems ABS, BAS, EDL, TCS and ESC tempt you
into taking any risks when driving.
The brake support systems cannot overcome the laws of physics. Slippery and wet roads will remain
dangerous, even when the ESC and other systems are active.
Driving too fast on wet roads can cause the wheels to lose contact with the road surface and
aquaplane. The vehicle cannot be braked, steered or controlled once it has lost contact with the
road surface.
Brake support systems cannot prevent an accident if, for example, you are driving too close to the
vehicle in front or are driving too fast for the individual situation.
Although the brake support systems are very effective and can help to control the vehicle in difficult
driving situations, please always remember that the driving stability of the vehicle depends on the
tyre grip.

Introduction
This chapter contains information on the followingsubjects:
⇒ Stowage compartment on the front passenger side 
⇒ Stowage compartment in the front centre armrest 
⇒ Drawers 
⇒ Coat and bag hooks 
Stow only light and small objects in the stowage areas.
There is a stowage compartment for the vehicle wallet under the left front seat. Always keep the
vehicle wallet in this stowage compartment.
The USB socket and the function for wireless charging in accordance with the QI standard
⇒BookletInfotainment system, may be located in the stowage compartment in the lower part of the
centre console.

WARNING
Loose objects may be flung through the vehicle interior in the event of a sudden driving or braking
manoeuvre. This can cause serious injury and can also lead to loss of control of the vehicle.
Do not stow any pets or any hard, heavy or sharp objects in the vehicle's open stowage
compartments, on the dash panel, on the luggage compartment cover or in items of clothing and
bags in the vehicle interior.
Always keep stowage compartments closed while the vehicle is in motion.

WARNING
Objects in the driver footwell can interfere with pedal operation. This can lead to loss of control of
the vehicle and increase the risk of serious injury.
Ensure that all pedals can always be operated without any hindrance.
The floor mats must always be properly secured in the footwell.
No additional foot mats or other floor coverings should be placed over the fitted foot mat.
Ensure that no objects can enter the driver footwell while the vehicle is in motion.

WARNING
Cigarette lighters left in the vehicle can become damaged or may ignite unnoticed. This can cause
serious burns and vehicle damage.

Before adjusting the seats, always ensure that there is no cigarette lighter on or near the moveable
parts of the seat.
Before closing stowage areas or compartments always ensure that there is no lighter in the way.
Never stow lighters in stowage areas or compartments or on other surfaces in the vehicle. Cigarette
lighters may self-ignite as a result of high surface temperatures, particularly in summer.

NOTICE
The heating elements in the rear window can be destroyed by objects rubbing against them.
Do not stow any temperature-sensitive objects, food or medicines inside the vehicle. Hot and cold
temperatures could damage them or render them unusable.
Objects stored in the vehicle that are made from transparent materials, such as glasses, magnifying
glasses or transparent suction cups on the windows, can concentrate the sun's rays and thus cause
damage to the vehicle.

Always ensure that the ventilation openings between the rear window and the stowage area are
uncovered to allow stale air to escape from the vehicle.
Stowage compartment on the front passenger side

Fig. 135 On the front passenger side: open stowage compartment.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Key to ⇒ Fig. 135 :
Media drives for the Infotainment system, card readers ⇒BookletInfotainment system,.
Mounting for glasses compartment.
Opening and closing the stowage compartment

If necessary, unlock the stowage compartment. The stowage compartment is locked when the key
slot is vertical.
To open: pull the opening lever.
To close: push the stowage compartment upwards.

WARNING
If the stowage compartment on the front passenger side is left open, this can increase the risk of
serious injury in the event of an accident or during sudden braking or driving manoeuvres.
Always keep the stowage compartment closed while the vehicle is in motion.

NOTICE
In some vehicle models, the stowage compartment on the front passenger side contains apertures.
Small items could fall through the apertures and become trapped behind the trim. This could cause
unusual noises and damage to the vehicle.
Stow small objects only in the stowage areas that are intended for such items.
Stowage compartment in the front centre armrest

Fig. 136 In the front centre armrest: stowage compartment.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
To open: lift the centre armrest ⇒ Fig. 136 .
To close: guide the centre armrest down.

WARNING
The centre armrest can obstruct the driver's arm movements. This can cause accidents and severe
injuries.

Always keep the stowage compartments in the centre armrest closed while the vehicle is in motion.

WARNING
Never transport an adult or child on the centre armrest.

There may be a mobile phone interface, a mobile phone holder and a USB socket with
charging function in the stowage compartment ⇒BookletInfotainment system,.
Drawers

Fig. 137 Under the right front seat: drawer.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
To open: press the button in the drawer grip and open the drawer.
To close: push the drawer under the front seat until it clicks into place.

WARNING
If the drawer is left open, it can hinder the correct operation of the pedals. This can result in
accidents and severe injuries.
Always keep the drawers closed while the vehicle is in motion. Otherwise the drawer or other items
could fall into the driver footwell and obstruct the pedals.

NOTICE
The drawer is designed for a maximum load of 1.5 kg.
Coat and bag hooks
First read and observe the introductoryinformation and safety warnings⇒Introduction 

Coat hooks are located on the centre door pillars and on the rear roof grab handles.
Bag hooks are located in the luggage compartment ⇒ Luggage compartment equipment .

WARNING
Hanging up items of clothing can restrict the driver's field of vision and cause accidents and serious
injuries.
Always hang items of clothing on the coat hook in such a way that they do not restrict the driver's
field of vision.
The coat hooks in the vehicle should be used only for lightweight clothing. Never leave any heavy,
hard or sharp objects in the pockets.

NOTICE
Each coat hook may be loaded with a maximum of 2.5 kg.
Drink holders
Introduction
This chapter contains information on the followingsubjects:
⇒ Drink holder in the rear centre armrest 
Bottle holders
Bottle holders for bottles up to a maximum volume of 1.5 l are located in the stowage
compartments in the driver and front passenger door.

WARNING
Incorrect use of the drink holders can cause injury.
Never place hot drinks in a drink holder. Hot drinks in a drink holder could be spilled and cause
scalding in any sudden braking manoeuvre or accident.
Ensure that drink bottles or any other objects do not enter the driver footwell and obstruct the
pedals while the vehicle is in motion.
Never place heavy cups, food or any other heavy items in the drink holders. These heavy objects
could be flung through the vehicle interior during an accident and cause serious injuries.

WARNING

Fig. 139 Removable ashtray.
To use the removable ashtray, place it in one of the drink holders in the lower part of the centre
console or in the rear centre armrest ⇒ Drink holders .
Opening and closing the removable ashtray
To open: lift up the cover of the ashtray ⇒ Fig. 139 ⇒ .
To close: press the ashtray cover down.
Emptying the removable ashtray
Lift the removable ashtray out of the drink holder.
Open the removable ashtray and empty the cooled ashes into a suitable waste container.
Once it has been emptied, place the removable ashtray back into the drink holder from above.

WARNING
Improper use of the ashtray can cause fires, burns and other serious injuries.
Never put paper or any other combustible materials in the ashtray.
Cigarette lighter

Fig. 140 In the front centre console: cigarette lighter.
With the ignition switched on, press in the knob on the cigarette lighter.
Wait for the lighter to pop out.
Pull out the cigarette lighter and light the tobacco product on the glowing spiral ⇒ .

automatically switches off and restarts the engine, it is not necessary to switch off any connected
electrical consumers.
Never connect electrical devices requiring more than the rated power to a 12-volt socket. The
vehicle's electrical system can be damaged if the maximum power consumption is exceeded.
Observe the operating instructions of the electrical devices!

Using electrical consumers with the engine switched off and the ignition switched on will drain the
12-volt battery.

Unshielded devices can cause interference in the Infotainment system and vehicle electronics.
Electrical sockets in the vehicle

Fig. 141 In the front part of the centre console and in the rear centre console: 12-volt socket with
hinged flap â‘  or 12-volt socket with removable cover â‘¡.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Maximum power rating
Electrical socket Maximum power rating
12 volts 120 watts
The maximum power rating of the individual sockets must never be exceeded. The power rating of
each device is stated on its type plate.
If there are several sockets in the vehicle and two or more devices are connected at the same time,
the overall power consumption of all connected electrical devices must never exceed 190 W ⇒ .
Multimedia
Subwoofer

Installing the subwoofer (type 1)
Place the subwoofer carefully in the rim base. The tip of the arrow symbol FRONT on the subwoofer
must face forwards.
Plug in connector ⇒ Fig. 142②  until it audibly engages.
Screw the handwheel ⇒ Fig. 142③  onto the threaded pin in the opposite direction to the arrow
until the subwoofer is properly secured.
Place the variable luggage compartment floor on the floor covering.
Installing the subwoofer (type 2)
Place the subwoofer carefully in the rim base. The tip of the arrow symbol FRONT ⇒ Fig. 143③  on
the subwoofer must face forwards.
Plug in connector ⇒ Fig. 143②  until the catch audibly engages.
Screw the handwheel ⇒ Fig. 143①  onto the threaded pin in the opposite direction to the arrow
until the subwoofer is properly secured.
Place the variable luggage compartment floor on the floor covering.
Mobile online services
Volkswagen Car-Net
Introduction
This chapter contains information on the followingsubjects:
⇒ Legal requirements 
⇒ Deactivating Car-Net services 
⇒ Service impairment or interruption 
⇒ Apps 
Volkswagen Car-Net is not available in all countries and is subject to country-specific limitations on
duration of use.
Volkswagen Car-Net allows you to communicate with your vehicle in order to exchange data,
request information or control functions.
In order to be able to use Volkswagen Car-Net, the vehicle has to be ordered with Car-Net and
factory-fitted with the system. Depending on the service or service portfolio, Volkswagen Car-Net
can be operated via the factory-fitted Infotainment system, via a Car-Net portal on the Internet or
using a mobile device.
Information about the Volkswagen Car-Net services, applications, availability, compatible mobile
devices and service portfolio, as well as service descriptions, are available on the Volkswagen
website:
In Europe and Japan: www.volkswagen.com/car-net