front VOLKSWAGEN T-ROC 2021 Owner´s Manual

The cooling system cannot be switched on or its function is restricted
The cooling system functions only when the engine is running and at ambient temperatures above
+3°C (+38°F).
The cooling system is switched off when the engine is very warm.
Switch on the blower.
Check the fuse of the air conditioning system ⇒ Fuses in the dash panel .
Change the dust and pollen filter ⇒ Service .
If the fault persists, seek expert assistance.
The heating and fresh air system cannot be switched on or its function is restricted
The heating and defrost function are more effective when the engine is warm.
If the fault persists, seek expert assistance.
Condensation on the windows
Keep the air intake in front of the windscreen free of ice, snow or leaves in order to improve heating
and cooling performance ⇒ Vehicle care .
Do not cover the air vents in the rear of the luggage compartment to allow air to flow through the
vehicle from the front to the rear.
Press the button or turn the rotary knob to position in order to switch on the defrost
function ⇒ .
The wrong unit of temperature is set
Change the unit of temperature for all temperature displays in the vehicle using the Infotainment
system ⇒ Infotainment system controls and displays .
Change the unit of temperature in the instrument cluster menu ⇒ Instrument cluster .
Water under the vehicle
If the humidity and temperature outside the vehicle are high, condensation can drip off the
evaporator of the cooling system and form a pool underneath the vehicle. This is normal and does
not indicate a leak!
If the outside humidity is high and the outside temperature low, condensation may evaporate when
the auxiliary heater is running ⇒ Auxiliary heater and ventilation . If this is the case, steam may
appear underneath the vehicle. This is not a sign that the vehicle is damaged.

WARNING
Poor visibility through all windows increases the risk of collisions and accidents, which can cause
serious injuries.

NOTICE
Food, medicine and other items that are sensitive to heat or cold could be either damaged or
rendered useless by the air flowing out of the vents.
Never leave food, medicines or other temperature-sensitive objects in front of the vents.
Switching the auxiliary heater and ventilation on and off
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The auxiliary heater can be operated only when the ignition is switched off. If the ignition is switched
on while the auxiliary heater is working, the auxiliary heater continues to run to provide additional
heat.
Switching on the auxiliary heater
Press the immediate heat button in the air conditioning block ⇒ Front controls .
OR: press the button on the remote control ⇒ Remote control .
OR: program the departure time ⇒ Programming the auxiliary heater and ventilation .
The auxiliary heater heats the vehicle interior to at least 22 ℃.
The auxiliary heater will not switch on if the 12-volt vehicle battery is low or the fuel tank is empty.
Switching off the auxiliary heater manually
Press the immediate heat button in the air conditioning block ⇒ Front controls .
OR: press the button on the remote control ⇒ Remote control .
OR: touch the function button on the Infotainment system ⇒ Programming the auxiliary heater
and ventilation .
Auxiliary heater switches off automatically
When the programmed departure time is reached, or after the programmed operating period has
elapsed ⇒ Programming the auxiliary heater and ventilation .
When the indicator lamp lights up (fuel gauge) ⇒ Fuel gauge .
If the charge level of the 12-volt vehicle battery is too low ⇒ 12-volt vehicle battery .
The auxiliary heater runs on for a short time after it has been switched off manually or automatically
so that the remaining fuel in the system can be burnt off.

When the vehicle is at a standstill, the auxiliary heater can be activated up to three times in
succession for the maximum operating duration.

The gear-change indicator display goes out when the clutch is depressed in vehicles with a manual
gearbox or when Tiptronic position is deselected in vehicles with a DSG® dual clutch gearbox.
Driving economically
Fuel consumption, environmental impact and wear of the engine, brakes and tyres can be reduced
by adopting the correct driving style. A few tips are provided below which will help you protect the
environment and also save money.

Fig. 97 Fuel consumption in l/100 km at two different ambient temperatures.
Think ahead when driving
The fuel consumption will increase if you do not adopt a steady driving style. Keeping a close eye on
the traffic can help to avoid frequent acceleration and braking. Keeping a sufficient distance from
the vehicle in front will help you to think ahead when driving.
With a gear engaged, allow the vehicle to come to a halt by itself to make use of the engine braking
effect, e.g. when approaching traffic lights.
Use coasting
Vehicles with a DSG dual clutch gearbox: when the selector lever is in position D and neither
the accelerator nor the brake pedal is depressed, the vehicle will roll (coast) with practically no
energy being consumed.
Change gears in an energy-saving way
Shifting up early at an engine speed of 2,000 rpm will save energy. Do not drive gears to the limit
and avoid high revs.
Vehicles with manual gearbox: change from first to second gear immediately after setting off.
Vehicles with DSG dual clutch gearbox: accelerate slowly and avoid using the kickdown
function.
Gear-change indicator ⇒ Gear-change indicator .

WARNING
New brake pads will not have the optimal braking effect when first fitted.
New brake pads cannot generate the full braking effect during the first 300 km and must first be run
in. A reduced braking effect can be increased by applying more pressure to the brake pedal.
In order to reduce the risk of accidents, serious injuries and the loss of control over the vehicle, you
must drive particularly carefully when driving with new brake pads.
Never drive too close to other vehicles during the run-in time for the new brake pads and never
create a driving situation that will place a heavy load on the brakes.

WARNING
Overheated brakes reduce the braking effect and considerably increase the braking distance.
When driving downhill, the brakes are placed under particular strain and become hot very quickly.
Before driving down a long, steep gradient, reduce speed and change to a lower gear (with manual
gearboxes or in Tiptronic mode with the automatic gearbox). This will make use of the engine
braking effect and relieve the load on the brakes.
Non-standard or damaged front spoilers could restrict the airflow to the brakes and cause them to
overheat.

WARNING
Wet brakes or brakes coated with ice or road salt react more slowly and require longer braking
distances.
Carefully apply the brakes to test them.
Always dry brakes and clean off any coating of ice and salt with a few cautious applications of the
brake when visibility, weather, road and traffic conditions permit.

WARNING
Driving without the brake servo can considerably increase the braking distance and thus cause
accidents and serious injuries.
Never switch the engine or ignition off while the vehicle is in motion.
If the brake servo does not function or the vehicle is being towed, the brake pedal will have to be
depressed more forcefully as the braking distance will be increased due to the lack of assistance for
the brake system.

If the front brake pads are checked, the rear brake pads should be checked at the same time. A
visual check of the thickness of all brake pads should be carried out regularly by checking the brake
pads through the openings in the rims or from the underside of the vehicle. If necessary, remove the
wheels to carry out a comprehensive check. Volkswagen recommends using a Volkswagen
dealership for this purpose.
Driving a loaded vehicle
For good vehicle handling when driving a loaded vehicle, please observe the following:
Stow all items of luggage securely ⇒ Stowing luggage and loads .
Accelerate particularly cautiously and carefully.
Avoid sudden braking and driving manoeuvres.
Brake earlier than in normal driving.
If applicable, observe the information concerning the roof carrier ⇒ Roof carrier .


WARNING
Moving loads can severely impair the vehicle's stability and driving safety which could cause
accidents and serious injuries.
Secure items properly so they cannot slide about.
Use suitable lashing or securing straps when securing heavy objects.
Securely engage the rear seat backrests.
Driving with an open boot lid
Driving with an open boot lid is particularly dangerous. All objects and the open boot lid must be
secured properly. Take the appropriate measures to reduce the amount of poisonous exhaust fumes
that could enter into the vehicle.

WARNING
Driving with an unlocked or open boot lid can cause serious injuries.
Always drive with the boot lid closed.
Always stow all items in the luggage compartment securely. Loose objects can fall out of the luggage
compartment and injure other road users.
Always drive especially carefully and think ahead.

If you want to use the vehicle abroad temporarily or for a short period, all relevant information and
instructions should be followed ⇒ Safety .
If the vehicle is going to be sold in another country or used in another country for an extended
period, the legal requirements applicable in that country must be observed.
In some cases, certain equipment will have to be fitted or removed and functions deactivated. The
scope of services and service types could also be affected. This is particularly important if the vehicle
is driven in another climate region for a long period of time.
Because different frequency bands are used in different countries, the factory-fitted Infotainment
system may not work in other countries.

NOTICE
Volkswagen is not responsible for any vehicle damage caused by low-quality fuel, inadequate
servicing work or non-availability of Genuine Parts.
Volkswagen cannot be held responsible if the vehicle does not comply with or only partly complies
with the relevant legal requirements in other countries and continents.
Troubleshooting
Unusual braking behaviour
The warning lamp lights up red.
A text message may also be displayed.
The vehicle does not brake in the usual way or the braking distance is longer than normal.
There is a malfunction in the brake system.
Go to the nearest qualified workshop without delay.
Drive at low speed and be prepared for longer braking distances and the need to apply increased
pedal pressure.
Brake pad wear indicator
The indicator lamp lights up yellow.
Front brake pads are worn.
Go to a qualified workshop immediately.
All brake pads should be checked and renewed as necessary.

Fig. 104 Gear shift pattern of a 6-speed manual gearbox.
Selecting a forward gear
The positions of the individual driving gears are shown on the gearshift
lever ⇒ Fig. 103  or ⇒ Fig. 104 .
Fully depress and hold the clutch pedal.
Move the gear lever to the required position ⇒ .
Release the clutch to engage.
In some countries, the clutch pedal will have to be depressed fully in order to start the engine.
Selecting reverse gear
Reverse gear should be selected only when the vehicle is stationary.
Fully depress and hold the clutch pedal ⇒ .
Move the gear lever to the neutral position and push down.
Push the gear lever fully to the left and then to the front into the reverse gear position ⇒ Fig. 103Ⓡ 
or ⇒ Fig. 104Ⓡ .
Release the clutch to engage.
Shifting down
Shifting down when the vehicle is in motion should always take place to the next lower gear and
avoiding high engine speeds ⇒ . At high speeds or high engine speeds, damage to the clutch and
the gearbox could occur if one or more gears are skipped when shifting down gear, even if the clutch
is not released when doing this ⇒ .

WARNING
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This can
cause you to lose control of the vehicle, which can lead to accidents and serious injuries.

Distance from vehicle ahead too close
The warning lamp lights up red.
Brake request by ACC ⇒ Adaptive Cruise Control (ACC) .
The brake pedal was not depressed or not fully depressed.
Brake immediately.
Gearbox overheated
The indicator lamp lights up yellow.
A signal tone may also be given. A text message may also be shown on the instrument cluster
display.
The DSG® dual clutch gearbox can become too hot, for example, if the vehicle pulls off regularly,
during long periods at crawling speed, or in stop-and-go traffic.
Do not drive on!
Allow the gearbox to cool down in selector lever position P⇒ .
Do not drive on if the indicator lamp does not go out.
Seek expert assistance. Failure to do so could result in considerable damage to the gearbox.
Releasing the selector lever lock manually
If the power fails in the vehicle (for example if the 12-volt vehicle battery is flat) and the vehicle has
to be towed, the selector lever lock must be released manually. Seek expert assistance for this.
The manual release mechanism is located under the cover of the gearshift gate.
Removing the cover of the gearshift gate:
Switch on the electronic parking brake. If the electronic parking brake cannot be switched on, the
vehicle will have to be prevented from rolling away using other means.
Switch off the ignition.
Carefully pull the cover upwards in the area around the selector lever gaiter with connected
electrical wiring ⇒ Fig. 108 .
Pull the cover up and over the selector lever ⇒ .
Depending on the vehicle equipment, there are two possible manual release mechanism variants.
Releasing the selector lever lock manually:
Using the flat blade of the screwdriver from the vehicle toolkit, carefully push the release lever in the
direction of the arrow and keep it in this position ⇒ Fig. 108 .
Press the lock button on the front of the selector lever and move the selector lever into position N.

After manual unlocking, carefully press the cover into the centre console while ensuring that the
electrical wires are positioned correctly.
Using the flat blade of the screwdriver from the vehicle toolkit, carefully push the release lever in the
direction of the arrow and keep it in this position ⇒ Fig. 109 .
Press the lock button on the front of the selector lever and move the selector lever into position N.
After manual unlocking, carefully press the cover into the centre console while ensuring that the
electrical wires are positioned correctly.
Emergency programme
There is a fault in the system if all the displays on the instrument cluster for the selector lever
positions have a light background. The DSG® dual clutch gearbox is running in an emergency
programme. The vehicle can still be driven in the emergency programme, but only at reduced speed
and not in all gears.
In vehicles with a DSG® dual clutch gearbox, you may no longer be able to select reverse gear.
In all cases, you should have the DSG® dual clutch gearbox checked by a qualified workshop
immediately.
Vehicle does not move even though position is engaged
If the vehicle will not move in the required direction, the system may have selected the position
incorrectly.
Depress the brake pedal and reselect the position.
If the vehicle still does not move in the required direction, there is a system fault. Seek expert
assistance and have the system checked.

WARNING
Never move the selector lever out of the position P if the electronic parking brake is not switched on.
Otherwise the vehicle could move unexpectedly if it is stopped on an uphill or downhill gradient,
which could lead to accidents and serious injuries.

NOTICE
If the vehicle rolls for an extended period or at high speed with the engine switched off and the
selector lever in the position N, the DSG® dual clutch gearbox will be damaged, e.g. when being
towed.

NOTICE
If the display indicates that the gearbox is overheating for the first time, the vehicle must either be
parked safely or driven faster than 20 km/h (12 mph).

Introduction
This chapter contains information on the followingsubjects:
⇒ Setting a driving profile 
⇒ Individually adapting a driving profile 
⇒ Troubleshooting 
By selecting different driving profiles, the driver can adapt the characteristics of the vehicle systems
to the current driving situation, the desired ride comfort and an economical driving style. The
adaptable vehicle systems include the running gear, engine management system or the air
conditioning system.
Different driving profiles can be selected depending on the vehicle equipment level. The effect on
the vehicle setup in the individual driving profiles varies according to the vehicle equipment.
The Comfort driving profile is available only for vehicles with adaptive chassis control (DCC).
The setting options available depend on the type of drive. Vehicles with front-wheel drive have
onroad driving profiles, while vehicles with all-wheel drive have additional offroad driving profiles
⇒ Setting a driving profile .
The driving profile can be changed when the vehicle is stationary or while driving ⇒ . After
selecting a driving profile, the vehicle settings (excluding engine settings) are switched to the new
driving profile immediately. When traffic conditions allow, briefly take your foot off the accelerator
to activate the newly selected driving profile for the engine also.

WARNING
Selecting a driving profile while the vehicle is in motion can distract you from the road and cause
accidents.

Some settings can be stored in the user accounts of the personalisation function and therefore
change automatically when the user account changes ⇒ Personalisation .
Setting a driving profile

Fig. 110 In the lower section of the centre console: driving profile selection button.