Acura MDX 2017 Navigation Manual

340
Error MessagesAhaTM Radio
Troubleshooting
AhaTM Radio
If an error occurs while playing AhaTM Radio, you may see the following error messages.
If you cannot clear the error message, contact a dealer.
Surround View Camera*
If an error message is displayed, contact a dealer.
Error MessageSolution
Cannot connect to AcuraLink. When stopped, check your mobile
device.Appears when the AhaTM app is not activated. Check your device.
Incompatible USB Device
Please Check Owner’s ManualAppears when an incompatible device is connected. Disconnect the
device. Then turn the audio system off, and turn it on again. Do not
reconnect the device th at caused the error.
*: Not available on all models

341
Reference Information
System Initialization..............................342
Entering the Security Code ....................342
Acquiring GPS Information ....................342
Startup Confirmation Screen .................343
Map Matching ......................................343
System Limitations ................................344
GPS ......................................................344
Address Calculation ..............................344
Database ..............................................344
Client Assistance ....................................346
Resolving Problems ...............................346
Reporting Errors ....................................346
Acura Client Relations Contact Information .........................................346 Visiting a Dealer ................................... 346
Map Coverage ..................................... 347
Obtaining a Navigation Update ............ 347
Traffic Information ............................... 348
Operation in Alaska, Hawaii, Canada,
Puerto Rico, and Mexico ..................... 348
Legal Information ................................. 349
Copyrights ........................................... 349
User Agreements ................................. 349
As required by the FCC ........................ 355

342
Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).
Entering the Security Code
In most cases, you do not need to enter a
security code. Follow the steps to
reactivate the system.
1.Set the power mode to ON, and turn on
the audio system.
2. Press and hold the 9 (Power) button
for more than two seconds.
The system is reac tivated when the
system’s control unit recognizes that
the system is in your vehicle.
If the control unit fails to recognize,
you must go to a dealer and have the
system checked.
Acquiring GPS Information
Depending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.

343
System InitializationStartup Confirmation Screen
Reference Information
If you are experiencing GPS reception
problems:
2GPS P. 344
Startup Confirmation
Screen
The Startup Confirmation screen is
displayed when initialization has
successfully completed. It is displayed every
time you start your vehicle. Press u to
select OK to continue.
Map Matching
Map matching is the process of using the
acquired GPS information to locate your
position on the map screen. If you are on a
mapped road, the name of the road is
displayed along the bottom of the map
screen when map matching is completed.
Do not enter a destination until the road
name is displayed.
The system may initially show your location
on a different street (e.g., in urban areas
where streets are close together), may
show an incorrect elevation, or may delay
the display of the vehicle position icon at
intersections. This is normal; the system
will correct itself while you drive.

344
Reference Information
System Limitations
GPS
The signals received from the GPS satellites
are extremely weak (less than a millionth
of the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
• Metallic window tint on the front or side
windows
• Cell phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near
the navigation unit
• Trees, tall buildings, highway
overpasses, tunnels, or overhead
electrical power wires
The GPS is operated by the U.S.
Department of Defense. For security
reasons, there are certain inaccuracies built
into the GPS for wh ich the navigation
system must constantly compensate. This can cause occasional positioning errors of
up to several hundred feet.
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addresses on a block. For
example, the address 1425 on a 1400
block with 100 possible addresses
(because it is followed by the 1500 block)
will be shown a quarter of the way down
the block by the system. If there are only
25 actual addresses
on the block, the
actual location of address 1425 would be
at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the
place was improperly categorized, or a
place/landmark is not yet in the database.
This is also true for police stations,
hospitals, and other public institutions. Do
not rely on the navigation system if you
need law enforcement or hospital services.
Always check with local information
sources.

345
System LimitationsDatabase
Reference Information
In addition, the map database contains
verified and unverified areas. Unverified
streets may be missing from the map, in
the wrong location, or have an incorrect
name or address range. A message will
warn you if your route includes unverified
streets. Exercise additional caution when
driving in unve rified areas.
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
• Neighborhood quality or safety
• Population density
• Availability or proximity of law
enforcement
• Emergency, rescue, medical, or other
assistance
• Construction work, zones, or hazards
• Road and lane closures
• Legal restrictions (such as vehicular type,
weight, load, height, and speed
restrictions)
• Road slope or grade
• Bridge height, width, weight, or other
limits
• Traffic facilities safety
• Special events •
Pavement characteristics or conditions
Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2 Obtaining a Navigation Update P. 347
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.

346
Reference Information
Client Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2 Troubleshooting P. 330
There are also FAQs available online at
www.acuranavi.ca.
• For traffic-related issues:
2 Traffic P. 332
• For reporting issues with the database
or places/landmarks:
2 Reporting Errors P. 346
• Call Acura Client Relations.
2 Acura Client Relations Contact
Information
P. 346
Reporting Errors
You can help to improve database
accuracy by reporti ng any errors you
encounter.
• Report errors in highways and main
“verified” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/ .
• Please do not report errors in purple
“unverified” roads. Maps for these
areas are provided for reference only.
2 Unverified Routing P. 57
• Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2 Obtaining a Navigation Update P. 347
• For vehicle position ic on errors, screen
error messages, or other GPS-related
errors:
2 Troubleshooting P. 330
2System Limitations P. 344
Acura Client Relations
Contact Information
Acura Navi
Acura Client Relations
Honda Canada Inc.
Telephone: (888) 9-ACURA-9
Hours: 8:00 am to 7:30 pm
Monday to Friday (Eastern time)
180 Honda Boulevard Markham,
L6C 0H9, ON
E-Mail: [email protected]
Visiting a Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult a dealer. Please identify
the specific is sue (e.g., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service technician can refer the
issue to the factory so that a solution can
be found. Be patient, the service technician
may be unfamiliar with your specific issue.

347
Client AssistanceMap Coverage
Reference Information
Map Coverage
The navigation system provides map
coverage for the United States, Canada,
Puerto Rico, and Mexico. The map
coverage consists of accurately mapped
(verified) metropolitan areas and a less
accurate (unverified) rural database. Note
that unverified areas are constantly being
reviewed and converted to verified areas
each year.
Map coverage update information is
available from Acura Client Relations or
online at www.acuranavi.ca .
To find navigation system update
information:
1. Visit www.acuranavi.ca .
2. Enter your vehicle model and model
year.
3. Click Map Coverage to display a list of
verified coverage areas on the most
recent update.
4. Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.
Adobe® Reader® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/ .
Obtaining a Navigation
Update
Acura is continually expanding the scope
of the navigation system. Navigation
system software upgrades may be made
available periodically, usually in the fall of
each year.
To purchase an update:
1.Obtain your vehicle’s VIN number and
the System/Device Information.
2 System Device Information P. 302
2. Order online at www.acuranavi.ca.
An update is not available from a dealer.
However, the dealer may assist you in
obtaining one for you out of courtesy.
There is no program for free updates.

348
Client AssistanceTraffic Information
Reference Information
Traffic Information
Continuously updated traffic information is
available in major metropolitan areas
across the 48 contiguous states and some
cities in Canada. A list of coverage areas is
available online.
To find traffic information:
1.Visit www.acura.com/realtimetraffic .
2. Select Real-Time Traffic on the MDX.
3. Click AcuraLink Real-Time Traffic.
Operation in Alaska,
Hawaii, Canada, Puerto
Rico, and Mexico
All roads displayed on the map screens are
verified roads. Information in this manual
relating to “unverified” roads or areas is
not applicable.
Entering a destination address or place/
landmark on another island may result in a
screen caution messag e. This is because
there are no ferry routes between islands
in the database.
If Street Name Guidance is set to On, the
street names will not be read out by voice
guidance. This may change in a future data
update.
■ Map Coverage
■Address and Place Entry
Screens
■Puerto Rico and Mexico

349
Reference Information
Legal Information
Copyrights
•Infogroup-Data: Certain business data
provided by Infogroup © 2011, All
RIghts Reserved.
• EXIT-Data: © ZENRIN CO., LTD. 2011.
All rights reserved.
• Building foot print: © ZENRIN CO., LTD.
2011. All rights reserved.
• Junction View Data: © ZENRIN USA,
INC. 2011. All rights reserved.
• Brand icon: The marks of companies
displayed by this product to indicate
business locations are the marks of their
respective owners. The use of such
marks in this product does not imply any
sponsorship, approval, or endorsement
by such companies of this product.
User Agreements
In using this HDD “Satellite Linked
Navigation System” (the “HDD”), which
includes HONDA MOTOR CO., LTD.
software, ALPINE ELECTRONICS, INC.
software, and NAVTEQ database contents
(hereinafter referred to as “Licensors”),
you are bound by the terms and conditions
set forth below. By using your copy of the
HDD, you have expre ssed your Agreement
to the terms and conditions of this
Agreement. You should, therefore, make
sure that you read and understand the
following provisions. If for any reason you
do not wish to be bound by the terms of
this Agreement, please return the HDD to
your dealer.
• The HDD may not be copied, duplicated,
or otherwise modified, in whole or in
part, without the express written
permission of the Licensors.
• The HDD may not be transferred or
sublicensed to any third party for profit,
rent or loan, or lice nsed for reuse in any
manner.
■ Navigation System User
Agreement
• The HDD may not be decompiled,
reverse engineered or otherwise
disassembled, in whole or in part.
• The HDD may not be used in a network
or by any other manner of simultaneous
use in multiple systems.
• The HDD is intended solely for personal
use (or internal use where the end-user
is a business) by the consumer. The HDD
is not to be used for commercial
purposes.
• The Licensors do not guarantee to the
client that the functi ons included in the
HDD meet the specific objectives of the
user.
• Licensor shall not be responsible for any
damages caused by the use of the HDD
to the actual user or to any third party.
• The warranty on the HDD shall not
extend to an exchange or refund due to
misspelling, omission of letters, or any
other cosmetic discrepancy in the
contents of the HDD.
• The right to use the HDD shall expire
either when the user destroys the HDD
or software, or when any of the terms
of this Agreement are violated and the
Licensors exercise the option to revoke
the license to use the HDD or software.
Continued