tow DODGE DURANGO 2021 Manual PDF

IN CASE OF EMERGENCY253
6. Remove the lug nuts and wheel.
7. Install the spare wheel/tire on the vehicle and install the lug nuts with the cone-shaped end
toward the wheel. Lightly tighten the nuts.

Mounting Spare Tire
8. Lower the vehicle by turning the jack screw
counterclockwise, and remove the jack and
wheel blocks.
9. Finish tightening the wheel bolts. Push down on the wrench while at the end of the handle
for increased leverage. Tighten the wheel bolts
in a star pattern until each wheel bolt has been
tightened twice. If in doubt about the correct
tightness, have them checked with a torque
wrench by an authorized dealer or at a service
station Ú page 317.
10. Push out the small center cap using the jack tool from inside the aluminum road wheel and
position the wheel behind the rear fascia/
bumper with the protective plate facing
outward.
Installing Protective Plate On Damaged Wheel

NOTE:The plastic plate will prevent the road wheel from
being scratched when sliding it under the vehicle.
11. Insert the two long tubes on the plastic
protective plate in the lug holes of the road
wheel. Push the end of the winch’s cable,
spring, steel sleeve and stamped cone shape
wheel plate though the road wheel and
protective plate.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off the
jack and hurt someone near it. Raise the vehicle
only enough to remove the tire.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the wheel nuts fully until the
vehicle has been lowered. Failure to follow this
warning may result in serious injury.
CAUTION!
Be sure to mount the spare tire with the valve
stem facing outward. The vehicle could be
damaged if the spare tire is mounted incorrectly.
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254IN CASE OF EMERGENCY

Installing Winch

12. Slide the road wheel on the ground using the protective plate until it is directly under the
winch and between the rear fascia/bumper
and exhaust system heat shields. Raise the
tire by turning the lug wrench on the winch
extension clockwise until it clicks/ratchets
three times to make sure the cable is tight.

Wrench Rotation Road Wheel Installed In Spare Location

NOTE:Double check to ensure the tire is snug against the
underbody of the vehicle. Damage to the winch
cable may result if the vehicle is driven with the tire
loose.
13. After 25 miles (40 km), check the lug nut
torque with a torque wrench to ensure that all
lug nuts are properly seated against the wheel. 14. Lower the jack to the fully closed position.
Return the tools to the proper positions in the
tool bag. Fold the flap on the tool bag under
the tools and roll the tools in the bag
underneath the others. Use the hook and loop
fasteners to secure the tool bag to the jack
with the lug wrench on the forward side of the
jack. Expand the jack on the bracket by turning
the thumb screw clockwise until it is tight to
prevent rattles.
15. Reinstall the plastic plug into the floor of the cargo area. Roll up and store the Jack, Tool Kit
and Tire Changing Instructions. Reinstall the
cover for the jack in the rear storage bin.
16. Have the aluminum road wheel and tire repaired as soon as possible and properly
secure the spare tire, jack and tool kit.
CAUTION!
The winch mechanism is designed for use with
the jack wrench extension tool only. Use of air
wrench or power tool may damage the winch.WARNING!
A loose tire or jack thrown forward in a collision
or hard stop, could endanger the occupants of
the vehicle. Always stow the jack parts and the
spare tire in the places provided.

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258IN CASE OF EMERGENCY
IF YOUR ENGINE OVERHEATS
If the vehicle is overheating, it will need to be
serviced by an authorized dealer.
In any of the following situations, you can reduce
the potential for overheating by taking the
appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase the
engine idle speed while preventing vehicle
motion with the brakes.
NOTE:There are steps that you can take to slow down an
impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off. The
A/C system adds heat to the engine cooling
system and turning the A/C off can help remove
this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the heater
core to act as a supplement to the radiator and
aids in removing heat from the engine cooling
system.
MANUAL PARK RELEASE
WARNING!
Never have any smoking materials lit in or
near the vehicle when the fuel door is open or
the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the Malfunc -
tion Indicator Light to turn on.
A fire may result if fuel is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place fuel
containers on the ground while filling.
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator.
If you see or hear steam coming from under the
hood, do not open the hood until the radiator
has had time to cool. Never try to open a cooling
system pressure cap when the radiator or
coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage
your vehicle. If the temperature gauge reads
HOT (H), pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range. If
the pointer remains on HOT (H), and you hear
continuous chimes, turn the engine off
immediately and call for service.
WARNING!
Always secure your vehicle by fully applying the
parking brake before activating the Manual Park
Release. In addition, you should be seated in the
driver’s seat with your foot firmly on the brake
pedal when activating the Manual Park Release.
Activating the Manual Park Release will allow
your vehicle to roll away if it is not secured by the
parking brake, or by proper connection to a tow
vehicle. Activating the Manual Park Release on
an unsecured vehicle could lead to serious
injury or death for those in or around the vehicle.

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IN CASE OF EMERGENCY259
In order to move the vehicle in cases where the
transmission will not shift out of PARK (P) (such as
a depleted battery), a Manual Park Release is
available.
Follow these steps to use the Manual Park
Release:

1. Firmly apply the parking brake.

2. Open the center console and locate the Manual Park Release cover, remove it by
snapping the cover away from the console
hinges.

Manual Park Release Cover

3. Press and maintain firm pressure on the brake pedal.
4. Using a screwdriver or similar tool, push the metal latch in towards the tether strap.
Release Latch

5. While the metal latch is in the open position, pull upward on the tether strap until the lever
clicks and latches in the released position. The
transmission is now out of PARK (P) and the
vehicle can be moved.

Released Position

NOTE:To prevent the vehicle from rolling unintentionally,
firmly apply the parking brake.
To Disengage The Manual Park Release Lever:

1. To disengage the Manual Park Release, apply tension upward while pushing the release
latch towards the tether to unlock the lever.

Release Latch

CAUTION!
Closing the armrest while the Manual Park
Release is activated may damage the Manual
Park Release mechanism, the transmission,
and/or the armrest.
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260IN CASE OF EMERGENCY
2. Once the tension has been released and the lever has been unlocked, be sure it is stowed
properly and locks into position.

Stowed Position

NOTE:Be sure to replace the cover by snapping it back in
place.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Push and
hold the lock button on the gear selector. Then,
shift back and forth between DRIVE (D) and
REVERSE (R) while gently pressing the accelerator.
NOTE:Shifts between DRIVE (D) and REVERSE (R)
can only be achieved at wheel speeds of 5 mph
(8 km/h) or less. Whenever the transmission
remains in NEUTRAL (N) for more than two
seconds, you must press the brake pedal to
engage DRIVE (D) or REVERSE (R).
Use the least amount of accelerator pedal
pressure that will maintain the rocking motion
without spinning the wheels or racing the engine.
NOTE:Push the ESC OFF switch to place the Electronic
Stability Control (ESC) system in “Partial OFF”
mode, before rocking the vehicle Ú page 191.
Once the vehicle has been freed, push the ESC OFF
switch again to restore ESC On mode.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle and
tires. A tire could explode and injure someone.
Do not spin your vehicle's wheels faster than
30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when
you are stuck and do not let anyone near a
spinning wheel, no matter what the speed.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after every
five rocking-motion cycles. This will minimize
overheating and reduce the risk of transmis -
sion failure during prolonged efforts to free a
stuck vehicle.
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or
drivetrain damage may result.
Revving the engine or spinning the wheels too
fast may lead to transmission overheating and
failure. It can also damage the tires. Do not
spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occur -
ring).

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IN CASE OF EMERGENCY261
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
If the transmission and drivetrain are operable, disabled 4x4 vehicles may also be towed as described under Ú page 153.
Towing Condition Wheels OFF The Ground Rear-Wheel Drive ModelsAll-Wheel Drive Models
With Single-Speed Transfer Case All-Wheel Drive Models With
Two-Speed Transfer Case
Flat Tow NONE If Transmission Is Operable:Transmission in
NEUTRAL
30 mph (48 km/h) max speed
30 miles (48 km) max distance NOT ALLOWED Detailed Instructions
Úpage 153
Transmission in PARK
Transfer case in NEUTRAL (N)
Tow in forward direction
Wheel Lift Or Dolly Tow Front If Transmission Is Operable:
Transmission in
NEUTRAL
30 mph (48 km/h) max speed
30 miles (48 km) max distance NOT ALLOWED
NOT ALLOWED
Rear OK NOT ALLOWEDNOT ALLOWED
Flatbed ALL BEST METHOD OKBEST METHOD7

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262IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumpers or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC mode.
If the vehicle's battery is discharged, instructions
on shifting the automatic transmission out of PARK
(P) in order to move the vehicle can be found on
Ú page 258.
REAR WHEEL DRIVE MODELS
FCA US LLC recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be towed
(with rear wheels on the ground) under the
following conditions:
The transmission must be in NEUTRAL (N).
For instructions on shifting the transmission to
NEUTRAL (N) when the engine is off
Ú page 258.
The towing speed must not exceed
30 mph (48 km/h).
The towing distance must not exceed
30 miles (48 km). If the transmission is not operable, or the vehicle
must be towed faster than 30 mph (48 km/h) or
farther than 30 miles (48 km), tow with the rear
wheels
OFF the ground. Acceptable methods are to
tow the vehicle on a flatbed, or with the front
wheels raised and the rear wheels on a towing
dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight
position) with the rear wheels raised and the front
wheels ON the ground.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
CAUTION!
Towing faster than 30 mph (48 km/h) or
farther than 30 miles (48 km) with rear
wheels on the ground can cause severe trans -
mission damage. Damage from improper
towing is not covered under the New Vehicle
Limited Warranty.

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IN CASE OF EMERGENCY263
ALL WHEEL DRIVE MODELS
FCA US LLC recommends towing with all wheels
OFF the ground. Acceptable methods are to tow
the vehicle on a flatbed or with one end of the
vehicle raised and the opposite end on a
towing dolly.
If flatbed equipment is not available, and the
transfer case is operable, vehicles with a
two-speed transfer case may be towed (in the
forward direction, with ALL wheels on the ground),
IF the transfer case is in NEUTRAL (N) and the
transmission is in PARK Úpage 153. Vehicles equipped with a single-speed transfer
case have no NEUTRAL (N) position, and therefore
must
be towed will all four wheels OFF the ground.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact Úpage 221.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record data that will assist in understanding how a
vehicle’s systems performed under certain crash
or near crash-like situations, such as an air bag
deployment or hitting a road obstacle Úpage 222.
CAUTION!
Front or rear wheel lifts must not be used
(if the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear wheel
lift is used when towing.
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
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264
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indicator
system will remind you that it is time to take your
vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent short-trips,
trailer tow, extremely hot or cold ambient
temperatures, and E85 fuel usage will influence
when the “Oil Change Required” message is
displayed. Have your vehicle serviced as soon as
possible, within the next 500 miles (805 km).An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change.
NOTE:Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check the tire pressure and look for unusual
wear or damage
Check the fluid levels of the coolant reservoir,
brake master cylinder and fill as needed
Check function of all interior and exterior lights

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266SERVICING AND MAINTENANCE
Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X X X X X X X X X X
Inspect front suspension, tie rod ends,
and replace if necessary. X
X X XX XX
Inspect the front and rear axle fluid,
change if using your vehicle for police,
taxi, fleet, off-road or frequent trailer
towing. X
X X XX XX
Inspect the brake linings, parking brake
function. X
X X XX XX
Inspect transfer case fluid. XX X X
Additional Maintenance
Replace engine air cleaner filter. XX XXX
Replace the cabin air filter. XX X XX XX
Replace spark plugs.
1X

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