tow MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

X
To derestrict the shift range: press and
hold the selector lever towards D+until D
D
appears in the display again.
The automatic transmission shifts from the
current shift range directly to D.
X To select the optimum shift range: press
and hold the selector lever to the left
towards D–.
The automatic transmission will shift to a
range which allows easy acceleration and
deceleration. To do this, the automatic
transmission will shift down one or more
gears. Shift ranges
When the selector lever is in position Dyou
can restrict or derestrict the shift range for
the automatic transmission.
X To derestrict/restrict the shift range:
press the selector lever briefly to the right
towards D+or left towards D–.
The display shows the selected shift range.
The automatic transmission shifts only as
far as the relevant gear.
i If the maximum engine speed for the
restricted shift range is reached and you
depress the accelerator pedal, the auto-
matic transmission will not shift up. Driving situations
0038
Use the braking effect of the engine
on steep downhill gradients and for
driving:
R on steep mountain roads
R in mountainous terrain
R in arduous conditions 0037
Use the braking effect of the engine
on extremely steep downhill gradi-
ents and long downhill stretches. Driving tips
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R lots of throttle: later upshifts
Kickdown Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to the
next gear down, depending on the engine
speed.
X Ease off on the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts up again.
Maneuvering Maneuvering in a tight space:
X Control the vehicle's speed by braking
carefully.
X Depress the accelerator pedal slightly and
evenly.
i You can shift back and forth between
drive position Dand reverse gear Rat low
speeds without applying the brakes. This
can help you, for example when rapidly
maneuvering the vehicle or rocking it out of snow or slush.
Towing a trailer X
Drive at moderate engine speeds on steep
uphill gradients.
X Depending on the uphill or downhill gradi-
ent, shift down to a shift range adapted to
the driving situation (Y page 144), even if
cruise control is activated. 144
Automatic transmissionDriving an
d parking

Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission mal-
functions when shifting
gear. The transmission is losing oil.
X Have the transmission checked immediately at a qualified spe-
cialist workshop. The acceleration char-
acteristics have deter-
iorated noticeably.
The transmission does
not shift. The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear
R.
X Stop the vehicle.
X Depress the brake pedal.
X Move the selector lever to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Depress the brake pedal.
X Move the selector lever to position Dor R.
In position D, the transmission shifts into second gear; in posi-
tion R, the transmission shifts into reverse gear.
X Have the transmission checked immediately at a qualified spe-
cialist workshop. Releasing the parking lock manually
In the event of a malfunction, it is possible to
manually release the selector lever from the
lock in parking position P, e.g. to have the
vehicle towed away. X
Apply the parking brake.
X Remove cover 0043.
X Slide implement 0044as far as it will go into
the opening. X
Push the implement in and simultaneously
move the selector lever out of position P.
The selector lever lock is released. You can now move the selector lever freely again
until it is returned to position P.
X Remove implement 0044.
X Re-install cover 0043.
i The screwdriver from the vehicle tool kit
could function as the implement, for
instance (Y page 274). Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Improper handling of fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creatingsparks under all circumstances. Switch off the Refueling
145Driving and parking
Z

Rinse any affected areas off with plenty of
clean water. Consult a doctor if necessary.
i If the DEF level has dropped below the
reserve range, add at least 2.0 US gal
(7.6 l) of DEF at the latest after receiving the second warning message (Y page 182).
i If you switch off the engine at a low out-
side temperature and add DEF, restart the
engine after refueling. If you leave the vehi- cle parked without restarting the engine
and the DEF freezes in the DEF tank, the on-
board computer will only be able to register the new fill level after a defrosting period of
up to 60 minutes. During this time the
engine may only be operated in neutral.
You will find further information on DEF in the "Service products" section (Y page 318).
Refueling procedure DEF filler neck
Non-lockable DEF filler cap
Example: DEF filler cap in the engine compartment
X To open: switch off the ignition.
X Open the hood (Y page 248).
X Turn filler cap 0043counter-clockwise and
remove it.
X To close: replace cap 0043on the filler neck
and turn it clockwise.
You will hear a click when cap 0043is fully
closed.
X Close the hood (Y page 249). Lockable filler cap
Example: DEF filler cap in the engine compartment
X
To open: switch off the ignition.
X Open the hood (Y page 248).
X Remove tool 0085for unlocking tank filler
cap 0043from the footwell on the co-driver's
side (Y page 274).
X Pull cover 0087up, turn 90° and release.
X Insert tool 0085into hole 0044of tank filler
cap 0043.
X Turn filler cap 0043counter-clockwise and
remove it. Make sure that tool 0085remains
in tank filler cap 0043while doing so.
X To close: replace filler cap 0043and turn it
clockwise until closed.
X Pull tool 0085out of tank filler cap 0043and
stow with the vehicle tool kit in the footwell
on the co-driver's side.
X Pull cover 0087up over hole 0044of tank filler
cap 0043, turn and release.
X Turn tank filler cap 0043.
If tank filler cap 0043turns freely, the DEF
tank is closed. 148
RefuelingDriving and pa
rking

Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi- cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! A moving vehicle can lead to damage to
the vehicle or damage to the drive train.
! When the vehicle is parked, always
remove the key to prevent the battery from becoming discharged. On vehicles with a battery isolating switch,
switch off the power supply if the vehicle isto be out of use for a longer period of time.
Always park your vehicle safely and according
to legal requirements and secure it against
rolling away.
To ensure that the vehicle is properly secured against rolling away unintentionally:
R the parking brake must be firmly applied
R the selector lever must be in position Pand
the key must be removed from the ignition lock
R on steep uphill or downhill gradients, the
front wheels must be turned towards the
curb
R the rear axle must be secured, e.g. with a
wheel chock, on steep uphill or downhill
gradients
Use the wheel chock (Y page 151) to do so.
If you leave the vehicle parked for more than
three weeks:
R connect the batteries to a trickle charger or
R disconnect the vehicle's starter battery or
R switch off the electrical system using the
battery main switch (Y page 137) and
R disconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's
condition of charge every three weeks, since standby power consumption can drain the
battery. If the battery voltage is lower than
12.2 V, the battery must be charged. Other-
wise, the battery may be damaged by exhaus-
tive discharging.
Be sure to observe the notes on disconnect-
ing and charging the batteries under "Bat-
tery“ (Y page 258). You can obtain informa-
tion about trickle chargers from a qualified
specialist workshop. Parking
149Driving and parking Z

X
Apply the parking brake.
X Turn the key to position 0in the ignition
lock and remove it.
The immobilizer is activated.
X Secure the vehicle to prevent it from rolling
away (Y page 149). Wheel chock
Use the wheel chock or a similar object to
prevent the vehicle from rolling away, e.g.
when parking or changing a wheel. Wheel chock in the load/passenger compartment
X To remove the wheel chock on Cargo
Vans/Passenger Vans: pull restraining
cable 0043down a little and remove it from
retainer 0044.
X Remove the chock.
i When stowing the wheel chock, make
sure that restraining cable 0043is holding it
securely in retainer 0044. Wheel chock to the rear of the chassis on the left
side of the vehicle (example) X
To remove the wheel chock on Cab
Chassis: pull the locking springs down and
remove the wheel chock.
i When stowing the wheel chock, make
sure that it is secured in the retainer with
the locking springs. Parking the vehicle for a long period
If you park your vehicle for longer than
three weeks: R connect the batteries to a trickle charger or
R disconnect the vehicle's starter battery or
R switch off the electrical system using the
battery main switch (Y page 137) and
R disconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's
condition of charge every three weeks, since standby power consumption can drain the
battery. If the battery voltage is lower than
12.2 V,the battery must be charged. Other-
wise, the battery may be damaged by exhaus-
tive discharging.
Be sure to observe the notes on disconnect-
ing and charging the batteries under "Bat-
tery“ (Y page 258). You can obtain informa-
tion about trickle chargers from a qualified
specialist workshop.
If you leave the vehicle parked for longer than
6 weeks, the vehicle may suffer damage as a result of lack of use. In this event, consult a
qualified specialist workshop. Driving tips
General notes
Important safety notes G
WARNING
The driver's attention to the road must always be his/her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a telephone Driving
tips
151Driving an d parking
Z

When you return from your journey, and as
close to the border as possible, you will need
to:
R remove the adhesive surfaces from your
halogen headlamps and clean the glass of
the headlamps if necessary
R have the Bi-Xenon headlamps reset to
asymmetrical low beam at a qualified spe-
cialist workshop Transport by rail
Transporting your vehicle by rail may be sub-
ject to certain restrictions or require special
measures to be taken in some countries due
to varying tunnel heights and loading stand-
ards.
You can obtain further information from any
authorized Sprinter dealer. Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads. Downhill gradients !
Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
On long and steep downhill gradients, you
should change down to shift range 0048or0047
in good time. This should be observed in par- ticular when driving with a laden vehicle and
when towing a trailer.
i You must also change the shift range in
good time when cruise control is switched
on.
You thereby make use of the braking effect of the engine and do not have to brake as oftento maintain the speed. This relieves the load
on the service brake and prevents the brakes
from overheating and wearing too quickly.
Heavy and light loads G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy load, do not stop the vehicle immediately.
Drive on for a short while. The brakes are
cooled down more quickly in the airflow.
Wet road surfaces If you have been driving for a long time in
heavy rain without braking, there may be a
delayed response when you first apply the
brakes. This may also occur after driving
through a car wash or deep water. 154
Driving tipsDriving and parking

Driving in winter
General notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified specialist workshop in good time at the onset of winter.
i Do not cover the radiator, e.g. with a win-
ter cover. The measurements of the on-
board diagnostic system may otherwise
return inaccurate values. Some of these
values are legally prescribed and must
therefore always be exact.
Observe the notes in the "Winter operation"
section (Y page 286).
Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents. Do not shift down for additional engine brak-
ing on a slippery road surface. G
WARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N. Prolonged rolling of the wheels, e.g.
when being towed, will result in transmis-
sion damage.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to neutral position
N.
X Try to maintain control of the vehicle using
corrective steering.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and
braking maneuvers. Do not use cruise con-
trol.
You can find further information on winter
tires and snow chains in the "Winter opera-
tion" section (Y page 286). Driving off-road
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle. 156
Driving tipsDriving and pa
rking

G
WARNING
When driving off-road, your body is subject to forces from all directions, due to the uneven
surface. You could be thrown from your seat,
for instance. There is a risk of injury.
Always wear a seat belt, even when driving off-
road. G
WARNING
If you drive over obstacles or in ruts, the steer- ing wheel may jerk out of your grip, causing
injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles, you must expect steering forces to increase
briefly and suddenly. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
! When driving off-road or on unpaved sur-
faces, check the underside of the vehicle
and the wheels and tires at regular inter-
vals. In particular, remove any trapped for- eign objects, e.g. stones and branches.
Such foreign objects may:
R damage the chassis, the fuel tank or the
brake system
R cause imbalances and thus vibrations
R be flung out when you continue driving
If there is any damage, inform a qualified
specialist workshop.
When driving off-road and on construction
sites, sand, mud and water mixed with oil, for
example, may get into the brakes. This may
lead to a reduction in braking performance or total brake failure, also as a result of
increased wear. The braking characteristics
will vary depending on the material that has
got into the system. Clean the brakes after
driving off-road. If you then notice reduced
braking performance or hear scraping noises,
have the brake system checked at a qualified specialist workshop. Adjust your driving style
to the changed braking characteristics.
Driving off-road or on construction sites
increases the possibility of vehicle damage
which may in turn lead to the failure of certain assemblies and systems. Adapt your driving
style to the off-road driving conditions. Drive
carefully. Have any vehicle damage rectified
at a qualified specialist workshop as soon as
possible.
When driving on rough terrain, do not shift the transmission into the neutral position. You
could lose control when attempting to brake
the vehicle with the service brake. If your
vehicle cannot manage an uphill slope, drive
back down the slope in reverse gear.
When loading your vehicle for driving off-road or on a construction site, keep the vehicle's
center of gravity as low as possible.
Checklist before driving off-road X
Check the fuel and DEF levels (Y page 181)
and top up (Y page 148).
X Engine: check the oil level (Y page 250)
and add oil (Y page 252).
Before driving up or down steep gradients,
fill the oil to the maximum level.
i If you drive up or down steep gradients,
the 00B2 symbol may appear in the display.
The engine operating safety is not put at
risk if you have filled the engine oil to the
maximum level before the journey.
X Vehicle tool kit: check that the jack is
working (Y page 274).
X Make sure that a lug wrench (Y page 274),
wooden underlay for the jack, a robust tow Driving tips
157Driving and parking Z

cable and a folding spade are carried in the
vehicle.
X Wheels and tires: check the tire tread
depth (Y page 285) and tire pressure
(Y page 288).
Rules for driving off-road !
Always bear the vehicle's ground clear-
ance in mind and avoid obstacles, e.g. deep ruts.
Obstacles may damage the following parts
of the vehicle:
R the chassis
R the drive train
R the fuel and supply tanks
For this reason, you should always drive
slowly when driving off-road. If you have to drive over obstacles, have the co-driver
direct you.
i We recommend that you additionally
carry a shovel and a recovery rope with
shackle in the vehicle.
R Ensure that loads and items of luggage are
securely stowed or lashed down
(Y page 240).
R Before driving off-road, stop the vehicle and
shift to a low gear.
R If the surface demands it, temporarily deac-
tivate ASR when pulling away (Y page 58).
R Only drive off-road with the engine running
and a gear engaged.
R Drive slowly and smoothly. Walking pace is
necessary in many situations.
R Avoid spinning the drive wheels.
R Make sure that the wheels always remain in
contact with the ground.
R Drive with extreme care over unknown ter-
rain where you can only see for a short dis-
tance. As a precaution, get out of the vehi-
cle to take a look at the route to be taken in
advance.
R Check the water depth before fording. R
Watch out for obstacles (e.g. rocks, holes,
tree stumps and ruts).
R Avoid edges where the surface could crum-
ble or break away.
Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Off-road driving places a higher demand on
your vehicle than normal road operation.
Check your vehicle after driving on rough ter- rain. By doing so you will notice any damage in
good time and reduce the risk of an accident for yourself and other road users. Clean your
vehicle thoroughly before driving on public
roads.
Observe the following points after driving off-
road, on construction sites and before driving on public roads:
X Activate ASR (Y page 58).
X Clean the headlamps and tail lamps and
check them for damage.
X Clean the front and rear license plates.
X Clean the windshield, windows and exterior
mirrors.
X Clean the steps, door sills and grab han-
dles.
This increases safety of footing.
X Clean the wheels/tires, wheel housings
and the underbody of the vehicle with a
water jet.
This increases road grip, especially on wet
road surfaces.
X Check the wheels/tires and wheel hous-
ings for trapped foreign objects and
remove them.
Trapped foreign objects can damage the
wheels/tires and may be flung out from the
vehicle when you continue driving.
X Check the underbody for trapped branches
or other parts of plants and remove them.
Trapped branches or other parts of plants
increase the risk of fire and can cause dam- 158
Driving tipsDriving and parking

0043
Yellow indicator lamp/red warning lamp
If yellow indicator lamp 0043lights up:
R you are driving at less than 20 mph
(30 km/h)
R Blind Spot Assist is deactivated
R Blind Spot Assist is malfunctioning
R there is no clear warning, depending on the
situation
Blind Spot Assist is active from a speed of
20 mph (30 km/h). If a vehicle is detected in
the blind spot monitoring range, red warning
lamp 0043on the corresponding side lights up.
This warning occurs when a vehicle enters the blind spot monitoring range from behind or
from the side. When you overtake a vehicle,
the warning only occurs if the difference in
speed is less than 14 mph (22 km/h).
Yellow indicator lamp 0043goes out if reverse
gear is engaged. Blind Spot Assist is then
deactivated.
The brightness of the indicator/warning
lamps is adjusted automatically according to
the ambient light.
Collision warning
If a vehicle is detected in the monitoring range of Blind Spot Assist and you switch on the
corresponding turn signal, a double warning
tone sounds once. Red warning lamp 0043
flashes. If the turn signal remains on, detec-
ted vehicles are indicated by the flashing of
red warning lamp 0043. There are no further
warning tones. Activating/deactivating Blind Spot Assist
i Blind Spot Assist is activated when you
switch on the ignition.
X Turn the key to position 2in the ignition
lock.
Warning lamps 0043in the exterior mirrors
light up red for approximately 1.5 seconds
and then turn yellow.
X To deactivate: press the button in
the center console (Y page 37).
The yellow indicator lamp in exterior mir-
ror 0043first flashes and then lights up con-
tinuously.
X To activate: press the button in the
center console again (Y page 37).
The yellow indicator lamp in exterior mir-
ror 0043flashes initially. If you exceed
20 mph (30 km/h) while driving, the yellow
indicator lamp in exterior mirror 0043goes
out.
Towing a trailer
If you attach a trailer, make sure that you have
correctly established the electrical connec-
tion. This can be accomplished by checking
the trailer lighting. Blind Spot Assist is deac-
tivated as a result. The indicator lamp in the
exterior mirrors lights up yellow.
On vehicles with steering wheel buttons, the
Blind Spot Assist Deactivated
Blind Spot Assist Deactivated mes-
sage also appears in the display.
Lane Keeping Assist General notes
Lane Keeping Assist monitors the area in
front of your vehicle by means of a camera at
the top of the windshield. Lane Keeping Assist detects lane markings on the road and warns you before you leave your lane unintention-
ally. Driving systems
165Driving and parking Z