navigation system RENAULT SCENIC 2008 J84 / 2.G LPN Radio Owner's Manual

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Vdiag No: C4RADIO
Fault finding - Conformity check86A
SUB-FUNCTION: WIRELESS COMMUNICATION
NOTESOnly check the conformity after a complete check with the diagnostic tool.
The values shown in this conformity check are given as a guide.
Application conditions: engine stopped, ignition on.
FunctionParameter, Status
checked or ActionDisplay and Notes Fault finding
Navigation
receptionPR008:Number of satellites
receivedIn an open area, the
number of satellites
received should be greater
than 3 for the system to
operate correctly.In the event of a fault, consult the
interpretation of parameter PR008
Number of satellites received.

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Fault finding - Interpretation of parameters
PR008
NUMBER OF SATELLITES RECEIVED
NOTESThere must be no present or stored faults.
Position the vehicle, with the engine running, in an open area with no interference.
Avoid tunnels and underground car parks.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2, Trafic II
ph2 or Kangoo 2.
Check the condition and connection of the GPS coaxial connector on the following components (bent pins, bad
contacts, etc.):
–Scénic II ph2 and Kangoo 2: 886 and 261.
–Espace IV ph2 and Trafic II ph2: 261 and 1551.
If the connector is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the connector; otherwise, replace the wiring.
Disconnect the GPS coaxial cable at the rear of component 261 and measure the resistance between the coaxial
cable signal connection and its shielding.
If the resistance is less than 30 Ω, disconnect the GPS coaxial cable from the cut-off plate at the rear and check
the insulation, continuity and absence of interference resistance on the GPS coaxial cable at the rear of
component 261.
If the connections are not correct, replace the coaxial cable.
If the connections are correct, replace the GPS aerial.
–Scénic II ph2 (see MR 370, Mechanical, 83C, On-board telematics system, Radio aerial: Removal -
Refitting)
–Trafic II ph2 (see MR 408, Mechanical, 83C, On-board telematics system, Navigation aerial: Removal -
Refitting)
–Espace IV ph2 (see MR 405, Mechanical, 83C, On-board telematics system, Navigation aerial: Removal -
Refitting)
–Kangoo 2 (see MR 417, Mechanical, 83C, On-board telematics system, Aerial: Removal - Refitting)
AFTER REPAIRRepeat the conformity check from the start.
LPN_VC4_PR008
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Fault finding - Command summary table
*LPN: Low Price NavigationNote:
To restart an activation session without switching the system off, run command RZ001 "Test parameters".
Tool command Diagnostic tool title Comments
RZ001Test parametersThis command is used to restart an
activation session without having to switch
off the system.
RZ003Fault memoryThis command is used to clear faults
stored in the navigation computer.
AC004Test right front speaker line
These commands are used to run a
listening test on each speaker and its
associated tweeter speaker (depending on
equipment level). AC005Test left front speaker line
AC006Test right rear speaker line
AC007Test left rear speaker line
AC009Screen test: colour barsThis command is used to check that the
video display is operating correctly.
Three colours are displayed on the screen:
Red, green and blue, and a black mosaic
on a white background.
AC010Microphone testThis command is used to check the
microphone connection.
The speakers transmit a tone and the
LPN* system checks the microphone input
signal.
AC011Detect Bluetooth space
AC013Eject CDThis command is used to eject the CD in
the LPN* radio navigation system.
VP001Write VIN
VP003Write After-Sales service date.
VP005Calib. and commission computer
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Vdiag No: C4

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Fault finding - Customer complaints
*LPN: Low Price NavigationNO DIALOGUE WITH THE LPN* COMPUTER ALP 1
THE SCREEN STAYS BLACKALP 2
POOR GUIDANCE/POOR POSITIONING/GPS FAULT ALP 3
POOR RADIO RECEPTIONALP 4
CD READ FAULTALP 5
STUCK ON MESSAGE "LOADING GENERAL MAP" ALP 6
THE SYSTEM EMITS BLEEPSALP 7
POOR/NO TEMPERATURE DISPLAY ALP 8
THE 6 CD CHANGER DOES NOT WORK ALP 9
NO RADIO AND/OR CD SOUND ALP 10
SATELLITE CONTROLALP 11
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Fault finding - Customer complaints
LPN RADIO
Vdiag No: C4
86A
*LPN: Low Price NavigationFRONT PANEL BUTTON FAULT ALP 12
NO NAVIGATION VOICE MESSAGES ALP 13
THE VOLUME DOES NOT INCREASE WITH THE VEHICLE
SPEEDALP 14
NO TRAFFIC INFORMATION MESSAGE ON THE SCREEN ALP 15
THE SCREEN DISPLAY STAYS FROZEN ALP 16
THE SCREEN DISPLAYS "CONNECT A DIAGNOSTIC TOOL" ALP 17
IMPOSSIBLE TO USE TELEPHONE WITH BLUETOOTH ALP 18
THE PERSON I AM CALLING USING THE COMMUNICATION
SYSTEM CANNOT HEAR ME WELL OR CANNOT HEAR ME
AT ALL (IN BLUETOOTH MODE) ALP 19
THE TELEPHONE CONVERSATION VOLUME LEVEL IS LOW ALP 20
DISTANCES ARE NOT SHOWN IN THE CORRECT UNITS ALP 21
NO LPN* RADIO NAVIGATION BACKLIGHTING ALP 22

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Fault finding - Fault Finding Chart
*LPN: Low Price Navigation
ALP 1 No dialogue with the LPN* computer
NOTESStart the engine.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Important: After activating the system, the delay before establishing dialogue can last
20 seconds.
Try the diagnostic tool on another vehicle.
Is dialogue possible with a computer?
YES NO
On the defective vehicle.
Check the voltage of the battery.
Check the condition and connection of the battery
connections.
Check the condition of the fuses.
Check:
–the connection between the diagnostic tool and
the diagnostic sensor (wiring in good condition),
–the connection between the diagnostic sensor
and the diagnostic socket (wiring in good
condition).
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP1
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Vdiag No.: C4

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Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 15 No traffic information messages on the screen
NOTESOnly consult this customer complaint after a complete check with the diagnostic
tool.
Ensure there are no present or stored faults.
Place the vehicle in an open area for 5 minutes with the system switched on.
Traffic information (TMC) is transmitted via the radio's FM band.
Switch on the traffic information function (see handbook).
Press the "SET" button to display the settings menu. Select "Navigation" then "Traffic information (TMC)" then
"Select service".
Use automatic selection to find the optimum service with the clearest reception (see handbook).
Is the system set to automatic selection?
YES NO
No TMC service can be decoded in the
geographical area:
–Either the vehicle is in a reception dead spot,
–or the country in question does not offer a service
decodable by the system.
End of fault finding.
Activate traffic information automatic selection (see
handbook).
Carry out a road test.
Has the fault disappeared?
NO
No TMC service can be decoded in the
geographical area:
–Either the vehicle is in a reception dead spot,
–or the country in question does not offer a service
decodable by the system.
If the fault is still present, apply ALP 3 Poor
guidance/Poor positioning/GPS fault.
YES
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP15

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Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 18 Telephone cannot be used with the Bluetooth function
NOTESOnly consult this customer complaint after a complete check with the diagnostic
tool.
Ensure there are no present or stored faults.
Check that Bluetooth mode is activated in the navigation and communication system.
Press the SET button and select the Telephone, Bluetooth option and Bluetooth connection menus.
Has the telephone been researched by Renault?
YES
Check that the telephone software on the telephone
is compatible with the vehicle's navigation and
communication system.
Consult the list of compatible phones on the
"RENAULT.net intranet" site.
Is the telephone software compatible with the
vehicle's navigation and communication
system?
YES
Activate the telephone's Bluetooth mode.
NOSuggest that the customer buy a telephone
approved by Renault.
List of compatible phones on the
"RENAULT.net intranet" site.
NOAsk the customer to contact the teleph one
vendor in order to install a software version
into the telephone that would be compatible
with the navigation and communication
system.
Refer to the phone's manual to activate its
Bluetooth mode.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP18

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Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 18
CONTINUED 1
Match up the navigation and communication system
and the telephone.
Was the match successful?
YES
Check that the telephone does not require
confirmation before being connected to the
Bluetooth system.
If it does, respond that you wish to connect then
disable this function on the phone.
NO
Test the Bluetooth terminal on the
navigation computer.
Procedure for matching the communication
system and the telephone:
On the navigation and communication system:
–Press the SET button.
–Access the Telephone menu.
–Select the Bluetooth option line.
–Select the Save a Bluetooth telephone line.
On the telephone:
–Enter the menu to find a Bluetooth accessory.
–In the list of accessories found, select My CAR.
–Enter the PIN code given on the vehicle's
navigation display.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
B

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Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 18
CONTINUED 2
Check that the telephone is at the top of the
matched phones list (icon opposite its name).
Is the telephone at the top of the list?
YES
Try to match another telephone to the vehicle's
navigation and communication system.
Was the match successful?
YES
The customer's telephone is definitely the reason
why it does not work with the navigation and
communication system.
NOPut the telephone at the top of the list of
telephones matched to the navigation and
communication system.
NOIf the fault has not been solved, contact
Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
B