TESLA MODEL 3 2019 Owner's Manual (Europe)

Troubleshooting HomeLinkWhen programming a HomeLink device, the
touchscreen walks you through a two-part programming process:
1. Model 3 records the signal from the
remote. The touchscreen instructs you to
stand in front of the vehicle, point the
remote at the front bumper and press and
hold the button until the headlights

Connecting to Wi-Fi
Wi-Fi is available as a data connection method and is often faster than cellular data networks.
Connecting to Wi-Fi is especially useful in areas with limited or no cellular connectivity.
To ensure fast, reliable delivery of Model 3
updates (see Software Updates on page 122),
Tesla recommends leaving Wi-Fi turned on and connected to a Wi-Fi network. To connectto a Wi-Fi network:
1. Touch the LTE (or 3G) icon in the
touchscreen status bar. Model 3 will start
scanning and display the Wi-Fi networks
that are within range.
2. Select the Wi-Fi network you want to use,
enter the password (if necessary), then
touch Connect .
You can also connect to a hidden network that
isn

Software Updates
Loading New Software
Model 3 updates its software wirelessly,
providing new features throughout your term of ownership. Tesla recommends that you
install software updates as soon as they are
available. The first time you enter Model 3
after an update is made available, a scheduling
window displays on the touchscreen. The
scheduling window displays again at the end
of your first driving session.
Note: Some software updates can take up to
three hours to complete. Model 3 must be in
Park while the new software is being installed.
To ensure the fastest and most reliable
delivery of software updates, leave the Wi-Fi
turned on and connected whenever possible
(see Connecting to Wi-Fi on page 121).
Warning: Do not attempt to use the
vehicle while the software is being
updated. Vehicle functions, including
some safety systems, may be limited or disabled while a software update is inprogress and you could damage the
vehicle.
When a software update is available, a yellow
clock icon appears on the touchscreen’s status
bar. Touch this clock icon to display the
update window. You can then either:

Charging
Electric Vehicle Components
High Voltage Components
1. Air Conditioning Compressor
2. Front Motor (Dual Motor vehicles only)
3. Cabin Heater
4. High Voltage Battery
5. High Voltage Battery Service Panel
6. Rear Motor
7. High Voltage Cabling
8. Charge Port
Warning:
The high voltage system has no user serviceable parts. Do not disassemble, remove
or replace high voltage components, cables or connectors. High voltage cables are typically colored orange for easy identification.Warning: Read and follow all instructions provided on the labels that are attached to Model 3.
These labels are there for your safety.Warning: In the unlikely event that a fire occurs, immediately contact your local fire
emergency responders.
Electric Vehicle Components
Charging123

Charging Equipment
Charging equipment designed specifically to
charge your Model 3 is available from Tesla. A
Tesla Wall Connector, which installs in your
garage, is the fastest way to charge Model 3 at
home.
In several market regions, Model 3 is equipped
with a Mobile Connector and the adapter(s)
you need to plug into commonly used power
outlets. When using the Mobile Connector,
first plug the Mobile Connector into the power
outlet, and then plug in Model 3. For more
information about your Mobile Connector, see
the Mobile Connector Owner’s Manual
(available on the touchscreen). Additional
adapters can be purchased from Tesla.
In some regions, Tesla offers a J1772 adapter
that allows you to connect Model 3 to
commonly used public charging stations in
that region. Connect the adapter to the
charging station’s charge cable, open the
charge port door using the touchscreen (see
Charging Instructions on page 126), and then
plug in Model 3.
For more information on the charging equipment available for your region, go to
www.tesla.com , choose your region, and then
view the available charging options.
Electric Vehicle Components
124Model 3 Owner

Battery Information
About the Battery
Model 3 has one of the most sophisticated
battery systems in the world. The most
important way to preserve the Battery is to LEAVE YOUR VEHICLE PLUGGED IN when
you are not using it. This is particularly important if you are not planning to drive
Model 3 for several weeks. When plugged in,
Model 3 wakes up when needed to
automatically maintain a charge level that
maximizes the lifetime of the Battery.
Note: When left idle and unplugged, your
vehicle periodically uses energy from the Battery for system tests and recharging the
12V battery when necessary.
There is no advantage to waiting until the
Battery’s level is low before charging. In fact, the Battery performs best when charged
regularly.
Note: If the Model 3 Battery becomes
completely discharged in a situation in which
towing is required, the owner is responsible
for towing expenses. Discharge-related towing
expenses are not covered under the Roadside
Assistance policy.
The peak charging rate of the Battery may
decrease slightly after a large number of DC
Fast Charging sessions, such as those at
Superchargers. To ensure maximum driving
range and Battery safety, the Battery charge
rate is decreased when the Battery is too cold,
when the Battery’s charge is nearly full, and when the Battery conditions change with
usage and age. These changes in the condition of the Battery are driven by battery physics
and may increase the total Supercharging
duration by a few minutes over time.
Battery Care
Never allow the Battery to fully discharge.
Even when Model 3 is not being driven, its
Battery discharges very slowly to power the
onboard electronics. The Battery can
discharge at a rate of approximately 1% per day, though the discharge rate may vary
depending on environmental factors (such as
cold weather), vehicle configuration, and your
selected settings on the touchscreen.
Situations can arise in which you must leave
Model 3 unplugged for an extended period of time (for example, at an airport when
traveling). In these situations, keep the 1% in
mind to ensure that you leave the Battery with a sufficient charge level. For example, over a
two week period (14 days), the Battery may
discharge by approximately 14%.
Discharging the Battery to 0% may result in
damage to vehicle components. To protect
against a complete discharge, Model 3 enters
a low-power consumption mode when the
displayed charge level drops to approximately
0%. In this mode, the Battery stops supporting
the onboard electronics and auxiliary 12V
battery. Once this low-power consumption
mode is active, immediately plug in Model 3 to
prevent a jump-start and 12V battery
replacement.
Note: If the vehicle is unresponsive and will
not unlock, open, or charge, then the 12V
battery may have become discharged. In this
situation, contact Tesla.
Temperature Limits
For better long-term performance, avoid
exposing Model 3 to ambient temperatures
above 140

Charging Instructions
Opening the Charge Port The charge port is located on the left side of
Model 3, behind a door that is part of the rear
tail light assembly. Before charging, park
Model 3 to ensure that the charge cable easily reaches the charge port.
With Model 3 unlocked (or an authenticated
phone is within range) and in Park, press and
release the button on the Tesla charge cable
to open the charge port door.
You can also open the charge port door using
any of these methods:

Model 3 and using the touchscreen whileparked and plugged in, Model 3 draws energyfrom the wall outlet instead of the Battery.Caution: The connector end of the charge
cable can damage the paint if dropped
onto the vehicle.
During Charging
During charging, the charge port light (the Tesla "T" logo) pulses green, and thetouchscreen displays the charging status. The
frequency at which the charge port light
pulses slows down as the charge level
approaches full. When charging is complete,
the light stops pulsing and is solid green.
Note: If Model 3 is locked, the charge port
light does not light up.
If the charge port light turns red while
charging, a fault is detected. Check the
touchscreen for a message describing the
fault. A fault can occur due to something as
common as a power outage. If a power outage
occurs, charging resumes automatically when
power is restored.
Note: When charging, particularly at high
currents, the refrigerant compressor and fan
operate as needed to keep the Battery cool.
Therefore, it is normal to hear sounds during
charging.
Note: Air conditioning performance is
generally not affected by charging. However,
under certain circumstances (for example, you
are charging at high currents during a
particularly warm day), the air coming from
the vents may not be as cool as expected and
a message displays on the touchscreen. This is
normal behavior and ensures that the Battery stays within an optimum temperature range
while charging to support longevity and optimum performance.
Warning: Never spray liquid at a high
velocity (for example, if using a pressure
washer) towards the charge port while
charging. Failure to follow these
instructions can result in serious injury or
damage to the vehicle, charging
equipment, or property.
Stopping Charging
Stop charging at any time by disconnecting
the charge cable or touching Stop Charging
on the touchscreen.
Note: To prevent unauthorized unplugging of
the charge cable, the charge cable latch
remains locked and Model 3 must be unlocked or able to recognize your authenticated phone
before you can disconnect the charge cable.
To disconnect the charge cable:
1. Press and hold the button on a Tesla
connector to release the latch. You can
also touch Stop Charging on the
touchscreen (see Charging Status and
Settings on page 128).
2. Pull the connector from the charge port.
Note: The charge port automatically closes
within approximately 10 seconds of removing the connector from the charge port.Caution: Tesla strongly recommends
leaving Model 3 plugged in when not in use. This maintains the Battery at the
optimum level of charge.
Manually Releasing Charge Cable
If the usual methods for releasing a charge
cable from the charge port (using the charge
handle release button, touchscreen, or mobile
app) do not work, carefully follow these steps:
1. Ensure that Model 3 is not actively
charging by displaying the charging
screen on the touchscreen. If necessary,
touch Stop Charging .
2. Open the rear trunk.
3. Pull the charge port

Warning: Do not perform this procedure
while your vehicle is charging or if any
orange high voltage conductors are
exposed. Failure to follow these
instructions can result in electric shock and serious injury or damage to the
vehicle. If you have any uncertainty as to
how to safely perform this procedure,
contact Tesla.Warning: Do not attempt to remove the
charge cable while simultaneously pulling the release cable. Always pull the release
cable before attempting to remove the
charge cable from the charge port.
Failure to follow these instructions can
result in electric shock and serious injury.
Charge Port Light

3.The current automatically sets to the
maximum current available from the
attached charge cable, unless it was
previously reduced to a lower level. If
needed, touch - or + to change the current
(for example, you may want to reduce the
current if you are concerned about
overloading a domestic wiring circuit
shared by other equipment). It is not
possible to set the charging current to a
level that exceeds the maximum available
from the attached charge cable. When
you change the current, Model 3
remembers the location. If you charge at
the same location, you do not need to change it again.
Note: If Model 3 is charging and detects
unexpected