TOYOTA COROLLA HYBRID 2021 Owners Manual (in English)

3415-12. Mobile Assistant operation
COROLLA HV_U
5
Audio
5-12.Mobile Assistant operation
●While a phone call is active, the
Mobile Assistant cannot be used.
●If using the navig ation feature of
the cellular phone, ensure the
active audio source is Bluetooth
®
audio or iPod in order to hear turn
by turn direction prompts.
●Wait for the listening beeps before
using the Mobile Assistant.
●The Mobile Assistant may not rec-
ognize commands in the following
situations:
• Spoken too quickly.
• Spoken at a low or high volume. • The windows are open.
• Passengers are talking while the
Mobile Assistant is being used.
• The fan speed of the air condition- ing system is set at high.
• The air conditioning vents are
turned toward the microphone.
Mobile Assist supports the Siri
Eyes Free Mode and Google
App. The available features and
functions may vary based on the
iOS/Android version installed on
the connected device.
Type A
1 Press and hold the talk
switch on the steering wheel
until Mobile Assistant screen
is displayed.
Type B
1 Press and hold the switch
on the steering wheel until
Mobile Assistant
The Mobile Assistant func-
tion is a voice input assist
function. Mobile Assist sup-
ports the Siri Eyes Free
Mode and Google App.
(Google App can be used
only with the corresponding
device.) Instructions can be
spoken into the vehicle
microphone as if speaking a
command to the phone. The
content of the request is
then interpreted by the
phone and the result is out-
put from the vehicle speak-
ers. To operate the Mobile
Assistant, a compatible
device must be registered
and connected to this sys-
tem via Bluetooth
®.
( P.268)
When an Apple CarPlay
connection is established,
this function will be unavail-
able.
Connectable devices and
available functions
Mobile Assistant opera-
tion

3425-12. Mobile Assistant operation
COROLLA HV_U
Mobile Assistant screen is
displayed.
2 The Mobile Assistant can be
used only when the following
screen is displayed.
 Type A: To cancel the Mobile
Assistant, select “Cancel” or
press and hold the talk switch
on the steering wheel.
Type B: To cancel the Mobile
Assistant, select “Cancel” or
press and hold the switch
on the steering wheel.
 Type A: To restart the Mobile
Assistant for additional com-
mands, press the talk switch
on the steering wheel.
Type B: To restart the Mobile
Assistant for additional com-
mands, press the switch
on the steering wheel.
• Mobile Assistant can only be restarted after the system
responds to a voice command.
• After some phone and music commands, the Mobile Assistant
feature will automatically end to
complete the requested action.
 The volume of the Mobile
Assistant can be adjusted
using the “POWER VOLUME”
knob or steering wheel vol-
ume control switches. The
Mobile Assistant and phone
call volumes are synchro-
nized.

3435-13. Phone operation (Hands-free system for cellular phones)
COROLLA HV_U
5
Audio
5-13.Phone operation (Hands-free system for cellular phones)
The phone screen can be
reached by the following meth-
ods:
From the “PHONE” button
Press the “PHONE” button.
From the “MENU” button
Press the “MENU” button, then
select “Phone”.
The following functions can be
used on phone operation:
 Registering/connecting a
Bluetooth
® device ( P.268)
 Placing a call using the Blue-
tooth
® hands-free system
( P.348)
 Receiving a call using the
Bluetooth
® hands-free system
( P.351)
 Talking on the Bluetooth
®
hands-free system ( P.352)The following function can be
used on message function:
Using the Bluetooth
® phone
message function ( P.354)
The following functions can be
made in the system:
 Phone settings ( P.358)
 Bluetooth
® settings ( P.272)
Quick reference
Phone screen operation
Bluetooth® hands-free
system operation
Message function
Setting up a phone

3445-13. Phone operation (Hands-free system for cellular phones)
COROLLA HV_U
●This system is not guaranteed to
operate with all Bluetooth®
devices.
●If your cellular phone does not
support Bluetooth®, this system
cannot function.
●In the following conditions, the
system may not function:
• The cellular phone is turned off.
• The current position is outside the
communication area.
• The cellular phone is not con-
nected.
• The cellular phone has a low bat- tery.
●Depending on the type of Blue-
tooth® phone, some function is
not available.
●When using the hands-free sys-
tem or Bluetooth® audio and
Wi-Fi® Hotspot functions at the
same time, the following problems
may occur:
• The Bluetooth
® connection may
be cut.
• Noise may be heard on the Blue-
tooth
® audio playback.
• A noise may be heard during phone calls.
●Bluetooth® uses the 2.4 GHz fre-
quency band. If both a Wi-Fi® con-
nection and Bluetooth®
connection are being used simul-
taneously, each connection may
be affected.
●If a Bluetooth® device is attempt-
ing to connect to the vehicle while
another device is connected as a
Bluetooth
® audio device or con-
nected using the hands-free sys-
tem or Wi-Fi
® Hotspot function,
the communication speed may
decrease or malfunctions may
occur, such as image distortion or
audio skipping. If a Bluetooth
®
device is connected to the system,
the interference it may cause will
be reduced. When carrying a
device with its Bluetooth
® connec-
tion enabled, make sure to regis-
ter it to the system and connect it
or disable its Bluetooth
® function.
●When a device is connected via
Bluetooth®, the Bluetooth® icon
on the status bar will be displayed
in blue. ( P.256)
Some basics
The hands-free system
enables calls to be made
and received without having
to take your hands off the
steering wheel.
This system supports Blue-
tooth
®. Bluetooth® is a wire-
less data system that
enables cellular phones to
be used without being con-
nected by a cable or placed
in a cradle.
The operating procedure of
the phone is explained here.
When an Apple CarPlay
connection is established,
phone functions will be per-
formed by Apple CarPlay
instead of the hands-free
system.
WA R N I N G
●While driving, do not operate a
cellular phone.

3455-13. Phone operation (Hands-free system for cellular phones)
COROLLA HV_U
5
Audio
To use the hands-free system
for cellular phones, it is neces-
sary to register a cellular phone
with the system. ( P.268)
■Connecting a Bluetooth®
device
Registering an additional
device
1 Display the phone top
screen. ( P.343)
2 Select “Select Device”.
3 Select “Add Device”.
When another Bluetooth® device is
connected, a confirmation screen
will be displayed. To disconnect the
Bluetooth
® device, select “Yes”.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for
the first time” from step 5.
( P.268)
Selecting a registered device
1 Display the phone top
screen. ( P.343)
2 Select “Select Device”.
3 Select the desired device to
be connected.
4 Check that a confirmation
screen is displayed when the
connection is complete.
If an error message is displayed,
follow the guidance on the screen
to try again.
■Bluetooth® phone condition
display
The condition of the Bluetooth
®
phone appears on the upper
right side of the screen.
( P.257)
WA R N I N G
●Your audio unit is fitted with
Bluetooth® antennas. People
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or
implantable cardioverter defibril-
lators should maintain a reason-
able distance between
themselves and the Bluetooth
®
antennas. The radio waves may
affect the operation of such
devices.
●Before using Bluetooth®
devices, users of any electrical
medical device other than
implantable cardiac pacemak-
ers, cardiac resynchronization
therapy-pacemakers or implant-
able cardioverter defibrillators
should consult the manufacturer
of the device for information
about its operation under the
influence of radio waves. Radio
waves could have unexpected
effects on the operation of such
medical devices.
NOTICE
Do not leave your cellular phone
in the vehicle. The temperature
inside may rise to a level that
could damage the phone.
Registering/Connecting a
Bluetooth® phone

3465-13. Phone operation (Hands-free system for cellular phones)
COROLLA HV_U
■Steering switch
By pressing the phone switch, a
call can be received or ended
without taking your hands off the
steering wheel.
Phone switch
• If the switch is pressed during a call, the call will end.
• If the switch is pressed when an incoming call is r eceived, the call
will be answered.
• If the switch is pressed during a call when a separate incoming
call is waiting, the waiting call will
be answered.
• If the switch is pressed when an Apple CarPlay connection is
established, the Apple CarPlay
phone application will be dis-
played on the system screen.
Volume control switch
• Press the “+” side to increase the volume.
• Press the “-” side to decrease the volume.
■Microphone
The microphone is used when
talking on the phone.
●The other party’s voice will be
heard from the front speakers.
The audio/vis ual system will be
muted during phone calls or when
hands-free voice commands are
used.
●Talk alternately with the other
party on the phone. If both parties
speak at the same time, the other
party may not hear what has been
said. (This is not a malfunction.)
●Keep call volume down. Other-
wise, the other party’s voice may
be audible outside the vehicle and
voice echo may increase. When
talking on the phone, speak
clearly towards the microphone.
●The other party may not hear you
clearly when:
• Driving on an unpaved road.
(Making excessive traffic noise.)
• Driving at high speeds.
• The windows are open.
• The air conditioning vents are pointed towards the microphone.
• The sound of the air conditioning
fan is loud.
• There is a negative effect on sound quality due to the phone
and/or network being used.
Using the phone
switch/microphone
NOTICE
Do not touch and put a sharp
object to the microphone. It may
cause failure.

3475-13. Phone operation (Hands-free system for cellular phones)
COROLLA HV_U
5
Audio
Press this switch to operate the
voice command system.
The voice command system and
its list of commands can be
operated. ( P.334)
The following data is stored for
every registered phone. When
another phone is connected, the
following registered data cannot
be read:
 Contact data
 Call history data
 Favorites data
 Image data
 All phone settings
 Message settings
When a phone’s registration is
deleted, the above-mentioned data
is also deleted.
A lot of personal data is regis-
tered when the hands-free sys-
tem is used. When selling or
disposing of the v ehicle, initial-
ize the data. ( P.294)
The following data in the system
can be initialized:
 Contact data
 Call history data
 Favorites data
 Image data
 All phone settings
 Message settings
Once initialized, t he data and set-
tings will be erased. Pay additional
attention when initializing the data.
Voice command system
About the contacts in the
contact list
When selling or disposing
of the vehicle

3485-13. Phone operation (Hands-free system for cellular phones)
COROLLA HV_U
1Display the phone top
screen. ( P.343)
2 Select the desired method to
call from.
■Calling methods from
phone screen
 By call history ( P.348)
 By favorites ( P.348)
 By contacts ( P.349)
 By keypad ( P.350)
 By message ( P.357)
■Also the following lists are
available from each func-
tion’s screen
 By voice command system
( P.335)
 By home screen ( P.350)
Up to 30 of the latest call history items (missed, incoming and
outgoing) can be selected.
1
Display the phone top
screen. ( P.343)
2 Select “History” and select
the desired contact.
If the contact which is not regis-
tered on the contact list is selected,
the name is displayed as “Unknown
Contact”. In this case, select the
number to make a call properly.
3Check that the dialing screen
is displayed.
●The icons of call type are dis-
played.
: Missed call
: Incoming call
: Outgoing call
●When making a call to the same
number continuously, only the
most recent call is listed in call his-
tory.
●When a phone number registered
in the contact list is received, the
name is displayed.
●Number-withheld calls are also
memorized in the system.
●International phone calls may not
be made depending on the type of
Bluetooth
® phone you have.
●The list should group together
consecutive entries with the same
phone number and same call
type. For example, two calls from
John’s mobile would be displayed
as follows: John (2)
Calls can be made using regis-
tered contacts which can be
Placing a call using
the Bluetooth®
hands-free system
After a Bluetooth® phone
has been registered, a call
can be made using the
hands-free system. There
are several methods by
which a call can be made, as
described below.
Calling methods on the
Bluetooth
® phone
By call history
By favorites list

3495-13. Phone operation (Hands-free system for cellular phones)
COROLLA HV_U
5
Audio
selected from a contact list.
( P.349)
1 Display the phone top
screen. ( P.343)
2 Select “Favorites” and select
the desired contact.
3 Select the desired number.
4 Check that the dialing screen
is displayed.
Calls can be made by using
contact data which is transferred
from a registered cellular phone.
( P.360)
Up to 5000 contacts (maximum
of 4 phone numbers, e-mail
addresses and addresses per
contact) can be registered in the
contact list.
1 Display the phone top
screen. ( P.343)
2 Select “Contacts” and select
the desired contact.
3 Select the desired number.
“Add Favorite”/“Remove Favorite”:
Select to register /remove the con-
tact in the favorites list. ( P.364,
365)
“E-mail Addresses”: Select to dis- play all registered e-mail addresses
for the contact.
“Addresses”: Select to display all
registered addresses for the con-
tact.
4
Check that the dialing screen
is displayed.
■For PBAP compatible Blue-
tooth
® phones when “Auto-
matic Transfer” is set to on
( P.360)
Contacts are transferred auto-
matically.
■For PBAP compatible Blue-
tooth
® phones when “Auto-
matic Transfer” is set to off
( P.360)
1 Select the desired item.
Select to always transfer all
the contacts from a con-
nected cellular phone auto-
matically.
Select to transfer all the con-
tacts from a connected cellu-
lar phone only once.
Select to cancel transferring.
By contacts list
When the contact list is
empty

3505-13. Phone operation (Hands-free system for cellular phones)
COROLLA HV_U
2Check that a confirmation
screen is displayed when the
operation is complete.
■For PBAP incompatible but
OPP compatible Blue-
tooth
® phones
1 Select the desired item.
Select to transfer the con-
tacts from the connected cel-
lular phone.
Transfer the contact data to
the system using a Blue-
tooth
® phone.
Select to add a new contact
manually.
Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step 2.
( P.363)
Select to cancel transferring.
●If your cellular phone is neither
PBAP nor OPP compatible, the
contacts cannot be transferred
using Bluetooth
®. But the contacts
can be transferred from USB
device. ( P.363)
●Depending on the type of Blue-
tooth® phone:
• It may be necessa ry to perform
additional steps on the phone
when transferring contact data.
• The registered image in the con- tact list may not transfer depend-
ing on the type of Bluetooth
®
phone connected.
1 Display the phone top
screen. ( P.343)
2 Select “Keypad” and enter
the phone number.
3 Select or press the
switch on the steering wheel.
4 Check that the dialing screen
is displayed.
Depending on the type of Blue-
tooth® phone being connected, it
may be necessary to perform addi-
tional steps on the phone.
1 Display the home screen.
( P.262)
2 Select the desired contact.
3 Check that the dialing screen
is displayed.
■Registering a new contact
1 Select and hold the screen
button to add a contact.
2 Select the desired contact.
3 Select the desired number.
●If there is no contact in the con-
tacts list, the cont acts cannot be
registered at the home screen.
●The contact cannot be registered
at the home screen while driving.
By keypad
By home screen