Eco heat air TOYOTA RAV4 2019 Owners Manual (in English)

6TABLE OF CONTENTS
If your vehicle has to be stopped in an emergency
.................................... 612
If the vehicle is trapped in ris- ing water...................... 613
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 615
If you think something is wrong .......................... 620
Fuel pump shut off system .................................... 621
If a warning light turns on or a warning buzzer sounds 622
If a warning message is dis- played.......................... 633
If you have a flat tire...... 636
If the engine will not start 645
If you lose your keys ..... 646
If the electronic key does not operate properly (vehicles
with smart key system) 647
If the vehicle battery is dis- charged ....................... 649
If your vehicle overheats 653
If the vehicle becomes stuck .................................... 655
9-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 658
Fuel information ............ 669
Tire information ............. 671
9-2. Customization Customizable features .. 6819-3. Initialization
Items to initialize ............ 693
10-1.For owners Reporting safet y defects for
U.S. owners ................. 696
Seat belt instructions for Canadian owners (in
French) ........................ 697
SRS airbag instructions for Canadian owners (in
French) ........................ 698
What to do if... (Troubleshoot- ing) ............................. 708
Alphabetical Index ........ 711
9Vehicle specifications
10For owners
Index

1243-2. Opening, closing and locking the doors
●When a small animal or small
object, such as a ball, moves
under the rear bumper
●When an object is moved from
under the rear bumper
●If someone is swinging their legs
while sitting on the rear bumper
●If the legs or another part of some-
one’s body contacts the rear
bumper while passing by the vehi-
cle
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot , gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric po wer plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When the vehicle is parked in a
place where objects such as
plants are near the rear bumper
●If luggage, etc. is s et near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear
bumper
●When the vehicle is being towed
To prevent unintentional operation,
turn the Hands Free Power Back
Door (kick sensor) operation setting
off. ( P. 9 4 )
■When reconnecting the battery
To enable the power back door to
operate properly, close the back
door manually.
■If the back door opener is inop-
erative
The back door can be unlocked
from the inside.
1 Remove the cover.
To prevent damage, cover the tip of
the screwdriver with a rag. 2
Loosen the screw.
3 Turn the cover.
4 Move the lever.
5 When installing, reverse the
steps listed.
■Customization
Settings (e.g. power back door
opening angle) can be changed.
(Customizable features: P.685)

1764-1. Before driving
WA R N I N G
●Always apply the parking brake,
shift the shift lever to P, stop the
engine and lock the vehicle.
Do not leave the vehicle unat-
tended while the engine is run-
ning.
If the vehicle is parked with the
shift lever in P but the parking
brake is not set, the vehicle may
start to move, possibly leading
to an accident.
●Do not touch the exhaust pipes
while the engine is running or
immediately after turning the
engine off.
Doing so may cause burns.
■When taking a nap in the vehi-
cle
Always turn the engine off. Other-
wise, if you accidentally move the
shift lever or dep ress the acceler-
ator pedal, this could cause an
accident or fire due to engine
overheating. Additionally, if the
vehicle is parked in a poorly venti-
lated area, exhaust gases may
collect and enter the vehicle, lead-
ing to death or a serious health
hazard.
■When braking
●When the brakes a re wet, drive
more cautiously.
Braking distance increases
when the brakes are wet, and
this may cause one side of the
vehicle to brake differently than
the other side. Also, the parking
brake may not securely hold the
vehicle.
●If the brake booster device does
not operate, do not follow other
vehicles closely and avoid hills
or sharp turns t hat require brak-
ing.
In this case, braking is still pos-
sible, but the brake pedal
should be depressed more
firmly than usual. Also, the brak-
ing distance will increase. Have
your brakes fixed immediately.
●Do not pump the brake pedal if
the engine stalls.
Each push on the brake pedal
uses up the reserve for the
power-assisted brakes.
●The brake system consists of 2
individual hydraulic systems; if
one of the systems fails, the
other will still ope rate. In this
case, the brake pedal should be
depressed more firmly than
usual and the braking distance
will increase. Have your brakes
fixed immediately.
■If the vehicle becomes stuck
(AWD models)
Do not spin the wheels exces-
sively when any of the tires is up
in the air, or the vehicle is stuck in
sand, mud, etc. This may damage
the driveline components or pro-
pel the vehicle forward or back-
ward, causing an accident.
NOTICE
■When driving the vehicle
●Do not depress the accelerator
and brake pedals at the same
time during driving, as this may
restrain the engine output.
●Do not use the accelerator
pedal or depress the accelera-
tor and brake pedals at the
same time to hold the vehicle on
a hill.

3524-5. Using the driving support systems
■FF vehicles/Dynamic
Torque Control AWD vehi-
cles
1 Eco drive mode
Suitable for drivi ng to improve fuel
economy by more smoothly gener-
ating torque in response to acceler-
ator pedal operations compared to
normal mode and restraining air
conditioning system operations
(heating/cooling).
When the switch is pressed while
not in Eco drive mode, the system
switches to Eco drive mode and the
NOTICE
●Even though the driver’s seat
belt is not fastened, the driver’s
and front passenger’s seat belt
reminder light does not illumi-
nate.
●Even though the driver’s door is
closed, the open door warning
light is illuminated or the interior
light is illuminated when the
interior light switch is in the door
position.
●Even though the driver’s door is
open, the open door warning
light does not illuminate or the
interior light does not illuminate
when the interior light switch is
in the door position.
Driving mode select
switch
The driving modes can be
selected to suit the driving
and usage conditions.
Selecting a driving mode

3534-5. Using the driving support systems
4
Driving
Eco drive mode indicator illumi-
nates on the multi-information dis-
play.
2Normal mode
Suitable for normal driving.
The driving mode returns to normal
mode if the switch is pressed while
in Eco drive mode or sport mode.
3Sport mode
Controls the steering feeling and
engine to create an acceleration
response that is su itable for sporty
driving. Suitable for when crisp
handling is desired, such as when
driving on mountainous roads.
When the switch is pressed while
not in sport mode, the system
switches to sport mode and the
sport mode indicator illuminates on
the multi-information display.
■Dynamic Torque Vectoring
AWD vehicles
1 Eco drive mode
Suitable for driving to improve fuel economy by more
smoothly gener-
ating torque in response to acceler-
ator pedal operations compared to
normal mode and restraining air
conditioning system operations
(heating/cooling).
When the switch is pressed while
not in Eco drive mode, the system
switches to Eco drive mode and the
Eco drive mode i ndicator illumi-
nates on the multi-information dis-
play.
2 Normal mode
Suitable for n ormal driving.
The driving mode returns to normal
mode if the switch i s pressed while
in Eco drive mode or sport mode.
3 Sport mode
Controls the steering feeling and
engine to create an acceleration
response that is suitable for sporty
driving. Suitable for when crisp
handling is desired, such as when
driving on mountainous roads.
When the switch is pressed while
not in sport mode, the system
switches to sport mode and the
sport mode indicat or illuminates on
the multi-information display.
■When changing to a driving
mode other than normal mode
●The background color of the multi-
information display changes
according to the selected driving
mode.
●When the speedometer is set to
analog display, the speedometer
display color also changes. (For
vehicles with the 7-inch multi-
information di splay only)
●Switches to AWD control suitable
for the selected mode. (For
Dynamic Torque Vectoring AWD
vehicles only)

3544-5. Using the driving support systems
■Air conditioning system opera-
tion in Eco drive mode
In Eco drive mode, heating/cooling
operations and the fan speed is con-
trolled to improve fuel efficiency.
Perform the following procedures to
increase the air conditioning perfor-
mance.
●Vehicles with automatic air condi-
tioning system: Turn eco air condi-
tioning mode off ( P.510)
●Adjust the fan speed ( P.504,
510)
●Cancel Eco drive mode
■Canceling a driving mode
●Sport mode is automatically can-
celed and the driving mode
returns to normal mode when the
engine switch is turned off.
●Normal mode and Eco drive mode
are not canceled until another
driving mode is sel ected. (Even if
the engine switch is turned off,
normal mode and Eco drive mode
will not be a utomatically can-
celed.)
Multi-terrain Select
(AWD vehicles)
Multi-terrain Select is a sys-
tem that improves drivabil-
ity in off-road situations.
When driving over muddy,
sandy or rough road sur-
faces, the system selects a
suitable driving mode to
switch AWD, brake and
drive force control to per-
form control suitable for the
road condition.
WA R N I N G
■Before using Multi-terrain
Select
Make sure to observe the follow-
ing precautions. Failure to
observe these precautions may
result in an unexp ected accident.
●Check that the Mud & Sand and
Rock & Dirt indicators are illumi-
nated before driving. Multi-ter-
rain Select will not operate
when the indicators are off.
●Do not rely solely upon the
Multi-terrain Select. This func-
tion is not inten ded to expand
the limits of the vehicle. If the
system is continuously used for
a long period of time, the load
on related parts increases and
the system may be unable to
operate normally, which may
lead to an accident. Thoroughly
check the road c onditions and
driving route before driving, and
drive with caution.

3644-5. Using the driving support systems
■Active Cornering Assist opera-
tion sounds and vibrations
When Active Cornering Assist is
operated, operation sounds and
vibrations may b e generated from
the brake system, but this is not a
malfunction.
■AWD system operation sounds
and vibrations when switching
between AWD and front wheel
drive
When the vehicle switches from
AWD to front wheel drive and vice
versa, operation sounds and vibra-
tions may be generated, but this is
not a malfunction.
■EPS operation sound
When the steering wheel is oper-
ated, a motor sou nd (whirring
sound) may be heard. This does not
indicate a malfunction.
■Reduced effectiveness of the
EPS system
The effectiveness of the EPS sys-
tem is reduced to prevent the sys-
tem from overheating when there is
frequent steering input over an
extended period of time. The steer-
ing wheel may feel heavy as a
result. Should this occur, refrain
from excessive steering input or
stop the vehicle and turn the engine
off. The EPS syst em should return
to normal within 10 minutes.
■Secondary Collision Brake
operating conditions
The vehicle speed is approximately
6 mph (10 km/h) or more and the
airbag sensor detects a collision.
(The Secondary Collision Brake will
not operate when the vehicle speed
is below approximately 6 mph [10
km/h].)
■Secondary Collision Brake
automatic cancellation
The Secondary Collision Brake is
automatically cance led in the follow-
ing situations:
●The vehicle speed drops below approximately 6 mph (10 km/h)
●A certain amount of time elapses
during operation
●The accelerator pedal is
depressed a large amount
■Operating conditions of Active
Cornering Assist
The system operates in the follow-
ing situations.
●TRAC/VSC can operate
●The system determines that the
vehicle is drifting to the outer side
when attempting t o accelerate
during cornering
●The brake pedal is released

5066-1. Using the air conditioning system and defogger
gers switch is on, the indicator illu-
minates on the rear window
defogger and outside rear view mir-
ror defoggers switch.
The defoggers will automatically
turn off after a while.
■For quick cooling
Press the “MAX A/C” switch.
The air conditioning will automati-
cally turn on.
At this time, the fo llowing will occur:
●The recirculated air mode will be
set
●The windshield defogger will turn
off
●The air flow mode will change to
the upper body mode
■Operation of the air condition-
ing system in Eco drive mode
In Eco drive mode, the air condition-
ing system is controlled to prioritize
fuel efficiency by regulating the
engine speed and compressor oper-
ation to restrict t he heating/cooling
capacity.
To improve air conditioning perfor-
mance, perform t he following opera-
tions:
●Adjust the fan speed
●Adjust the temperature setting
●Turn off Eco drive mode ( P.353)
■Fogging up of the windows
●The windows will easily fog up
when the humidity in the vehicle is
high. Turning the “A/C” switch on
will dehumidify the air from the
outlets and defog the windshield
effectively.
●If you turn the “A/C” switch off, the
windows may fog up more easily.
●The windows may fog up if the
recirculated air mode is used.
■Outside/recirculated air mode
When driving on dusty roads such as tunnels or in heavy traffic, set the
outside/recirculated air mode switch
to the recirculated air mode. This is
effective in preve
nting outside air
from entering the vehicle interior.
During cooling operation, setting the
recirculated air m ode will also cool
the vehicle interior effectively.
■When the outside temperature
is low
The dehumidification function may
not operate even when the “A/C”
switch is pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from
inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor to be emitted
from the vents.
●To reduce potential odors from
occurring:
It is recommended that the air
conditioning system be set to out-
side air mode prior to turning the
vehicle off.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
■Air conditioning system opera-
tions when the engine is
stopped due to the Stop & Start
system (vehicles with Stop &
Start system)
When the engine is stopped due to
the Stop & Start syst em operations,
the air conditioning cooling, heating
and dehumidification functions turn
off and only ambient temperature air
is blown, and there is a possibility
that the blowing of ambient tem-
perature air will stop. To prevent the
air conditioning system from turning

5136-1. Using the air conditioning system and defogger
6
Interior features
After only the front passenger side
door is opened and closed, when
the vehicle is driven at 12 mph (20
km/h) or more, t he system deter-
mines that there is no passenger in
the front passenger seat.
●Rear seats
When a rear door is opened and
closed
■Operation of automatic S-FLOW
mode
When the system is operating in S-
FLOW mode, if a rear door is
opened and then closed, S-FLOW
mode will be disabled. To enable S-
FLOW mode, select the S-FLOW
mode switch. In this case, the sys-
tem switches to manual S-FLOW
mode.
■Changing from manual S-FLOW
mode to automatic S-FLOW
mode
1 Press the S-FLOW mode switch
to disable S-FLOW mode.
The S-FLOW mode switch indicator
will go off.
2 Turn the engine switch off.
3 After 60 minutes have elapsed,
change the engine switch to ON
mode.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restr icted when auto-
matic mode is selected
●To improve air co nditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.353)
• Turn off Eco air conditioning mode
●When the driving mode is set to Eco driving mode, the air condi-
tioning eco mode will be turned on
automatically. Even
in this case,
the air conditioning eco mode can
be turned off by pressing the Eco
air conditioning mode switch.
■When the outside temperature
is low
The dehumidification function may
not operate even when “A/C” is
pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from
inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor to be emitted
from the vents.
●To reduce potential odors from
occurring:
• It is recommended that the air conditioning system be set to out-
side air mode prior to turning the
vehicle off.
• The start timing of the blower may be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
■Air conditioning system opera-
tions when the engine is
stopped due to the Stop & Start
system (vehicles with Stop &
Start system)
When the engine is stopped due to
Stop & Start system operations, the
automatic air conditioning cooling,
heating and dehumidification func-
tions turn off and the fan speed is
decreased according to the outside

5547-1. Maintenance and care
WA R N I N G
■Water in the vehicle
●Do not splash or spill liquid in
the vehicle.
Doing so may cause electrical
components, etc., to malfunc-
tion or catch fire.
●Do not get any of the SRS com-
ponents or wiring in the vehicle
interior wet.
( P.33)
An electrical malfunction may
cause the airbags to deploy or
not function properly, resulting
in death or serious injury.
●Vehicles with wireless charger:
Do not let the wireless charger
(  P.540) get wet. Failure to do
so may cause the charger to
become hot and cause burns or
could cause electric shock
resulting in dea th or serious
injury.
■Cleaning the interior (espe-
cially instrument panel)
Do not use a polis h wax or polish
cleaner. The instrument panel
may reflect off the windshield,
obstructing the dr iver’s view and
leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the f ollowing types
of detergent, as they may dis-
color the vehicle interior or
cause streaks or damage to
painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or
gasoline, alkaline or acidic solu-
tions, dye, and bleach
• Seats: Alkaline or acidic solu- tions, such as thinner, benzene,
and alcohol
●Do not use a polish wax or pol-
ish cleaner. The instrument
panel’s or other interior part’s
painted surface may be dam-
aged.
■Preventing damage to leather
surfaces
Observe the following precautions
to avoid damage to and deteriora-
tion of leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to
direct sunlight for extended peri-
ods of time. Park the vehicle in
the shade, especially during
summer.
●Do not place items made of
vinyl, plastic, or containing wax
on the upholstery, as they may
stick to the leather surface if the
vehicle interior heats up signifi-
cantly.
■Water on the floor
Do not wash the v ehicle floor with
water.
Vehicle systems such as the
audio system may be damaged if
water comes into contact with
electrical components such as the
audio system abov e or under the
floor of the vehicle. Water may
also cause the body to rust.
■When cleaning the inside of
the windshield
Do not allow glass cleaner to con-
tact the lens. Also, do not touch
the lens. ( P.224)