service TOYOTA RAV4 PLUG-IN HYBRID 2023 Owner's Manual

473
7 7-2. Maintenance
Maintenance and care
request that a record of maintenance
be kept.
■Does your vehicle need repairs?
Be on the alert for changes in perfor-
mance and sounds, and visual tip-offs
that indicate service is needed. Some
important clues are:
●Engine missing, stumbling or pinging
●Appreciable loss of power
●Strange engine noises
●A fluid leak under the vehicle (How-
ever, water dripping from the air con-
ditioning system after use is normal.)
●Change in exhaust sound (This may
indicate a dangerous carbon monox-
ide leak. Drive with the windows open
and have the exhaust system checked
immediately.)
●Flat-looking tires, excessive tire
squeal when cornering, uneven tire
wear
●Vehicle pulls to one side when driven
straight on a level road
●Strange noises related to suspension
movement
●Loss of brake effectiveness, spongy
feeling brake pedal, pedal almost
touches the floor, vehicle pulls to one
side when braking
●Engine coolant temperature continu-
ally higher than normal (P.187, 193)
If you notice any of these clues, take
your vehicle to any authorized Toyota
retailer or Toyota authorized repairer, or
any reliable repairer as soon as possi-
ble.
Your vehicle may need adjustment or
repair.

4747-3. Do-it-yourself maintenance
7-3.Do-it-y ours elf main ten ance
Do-it-yourself service
precautions
If you perform maintenance by
yourself, be sure to follow the
correct procedure as given in
these sections.
Maintenance
ItemsParts and tools
12-volt battery
condition
( P.484)
•Grease
• Conventional
wrench (for terminal
clamp bolts)
Engine/power
control unit
coolant level
( P.481)
• “Toyota Super Long
Life Coolant” or a
similar high quality
ethylene glycol-
based non-silicate,
non-amine, non-
nitrite and non-
borate coolant with
long-life hybrid
organic acid technol-
ogy
“Toyota Super Long
Life Coolant” is pre-
mixed with 50%
coolant and 50%
deionized water.
• Funnel (used only
for adding coolant)
Engine oil level
( P.479)
• “Toyota Genuine
Motor Oil” or equiva-
lent
• Rag or paper towel
• Funnel (used only
for adding engine
oil)
Fuses
( P.513)
• Fuse with same
amperage rating as
original
DC/DC Con-
verter air
intake vent
( P.504)
• Vacuum cleaner,
etc,
• Phillips screwdriver
Light bulbs
( P.516)
• Bulb with same
number and watt-
age rating as origi-
nal
• Phillips-head screw-
driver
• Flathead screw-
driver
•Wrench
Radiator and
condenser
( P.482)

Tire inflation
pressure
( P.498)
• Tire pressure gauge
• Compressed air
source
Washer fluid
( P.483)
• Water or washer
fluid containing anti-
freeze (for winter
use)
• Funnel (used only
for adding water or
washer fluid)
WARNING
The engine compartment contains many mechanisms and fluids that may move suddenly, become hot, or
become electrically energized. To avoid death or serious injury, observe the following precautions.
ItemsParts and tools

481
7
7-3. Do-it-yourself maintenance
Maintenance and care
■Engine oil consumption
A certain amount of engine oil will be
consumed while driving. In the following situations, oil consumption may increase, and engine oil may need to be
refilled in between oil maintenance inter- vals.
●When the engine is new, for example directly after purchasing the vehicle or after replacing the engine
●If low quality oil or oil of an inappropri-ate viscosity is used
●When driving at high engine speeds or with a heavy load, when towing, or
when driving while accelerating or decelerating frequently
●When leaving the engine idling for a long time, or when driving frequently through heavy traffic
The coolant level is satisfactory if it
is between the “FULL” and “LOW”
lines on the reservoir when the
hybrid system is cold.
■Engine coolant reservoir
Reservoir cap
“FULL” line
WARNING
■Used engine oil
●Used engine oil contains poten-
tially harmful contaminants which may cause skin disorders such as inflammation and skin cancer, so
care should be taken to avoid pro- longed and repeated contact. To remove used engine oil from your
skin, wash thoroughly with soap and water.
●Dispose of used oil and filters only in a safe and acceptable manner. Do not dispose of used oil and fil-
ters in household trash, in sewers or onto the ground. Call any autho-rized Toyota retailer or Toyota
authorized repairer, or any reliable repairer, service station or auto parts store for information concern-
ing recycling or disposal.
●Do not leave used engine oil within
the reach of children.
NOTICE
■To prevent serious engine dam- age
Check the oil level on a regular basis.
■When replacing the engine oil
●Be careful not to spill engine oil on the vehicle components.
●Avoid overfilling, or the engine could be damaged.
●Check the oil level on the dipstick every time you refill the vehicle.
●Be sure the engine oil filler cap is properly tightened.
■If oil is spilled on the engine cover
To prevent the engine cover from
being damaged, remove any engine oil from the engine cover as soon as possible using a neutral detergent. Do
not use an organic solvent such as brake cleaner.
Checking the coolant
A
B

5007-3. Do-it-yourself maintenance
Use only Toyota wheel nuts and
wrenches designed for use with
your aluminum wheels.
 When rotating, repairing or
changing your tires, check that
the wheel nuts are still tight after
driving 1600 km (1000 miles).
 Be careful not to damage the
aluminum wheels when using
tire chains.
 Use only Toyota genuine bal-
ance weights or equivalent and a
plastic or rubber hammer when
balancing your wheels.
Left-hand drive vehicles
1 Turn the power switch off.
Confirm that the charging connector is not connected. Also, do not use the Remote Air Conditioning System during
the procedure.
2 Open the front passenger’s
door.
By keeping the door open, unexpected
operation of the Remote Air Condition- ing System can be prevent. ( P.438)
3Open the glove box and slide off
the damper.
4 Push in each side of the glove
box to disconnect the claws, and
NOTICE
■Replacing tire pressure warning valves and transmitters
●Because tire repair or replacement may affect the tire pressure warning valves and transmitters, make sure
to have tires serviced by any autho- rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer or other qualified service shop. In addition, make sure to pur-chase your tire pressure warning
valves and transmitters at any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
●Ensure that only genuine Toyota
wheels are used on your vehicle. Tire pressure warning valves and transmitters may not work properly
with non-genuine wheels.
Aluminum wheel precau-
tions
Air conditioning filter
The air conditioning filter must
be changed regularly to main-
tain air conditioning efficiency.
Removal method

503
7
7-3. Do-it-yourself maintenance
Maintenance and care
8 Remove the air conditioning fil-
ter and replace it with a new
one.
The “ UP” marks shown on the filter
should be pointing up.
9 When installing, reverse the
steps listed.
■Checking interval
Inspect and replace the air conditioning filter according to the maintenance schedule. In dusty areas or areas with
heavy traffic flow, early replacement may be required. (For scheduled main-tenance information, please refer to the
“Toyota Service Booklet” or “Toyota Warranty Booklet”.)
■If air flow from the vents decreases dramatically
The filter may be clogged. Check the fil- ter and replace if necessary.
WARNING
■When replacing the air condition-ing filter
Observe the following precautions. Failure to do so may result in the air conditioning system operating during
the procedure, possibly resulting in injury.
●Check that the charging connector
is not connected
The air conditioning may operate due
to the “Climate Prep” or “Climate
preparation” ( P.144) setting.
●Do not use the Remote Air Condi- tioning System
NOTICE
■When using the air conditioning system
Make sure that a filter is always
installed.
Using the air conditioning system without a filter may cause damage to
the system.
■When removing the glove box
Always follow the specified procedure to remove the glove box ( P.500). If
the glove box is removed without fol- lowing the specified procedure, the hinge of the glove box may become
damaged.
■To prevent damage to the filter
cover
When moving the filter cover in the direction of arrow to release the fit-
ting, pay attention not to apply exces- sive force to the claws. Otherwise, the claws may be damaged.

529
8
8-2. Steps to take in an emergency
When trouble arises
8-2.Ste ps to take in an emerg ency
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow-
ing service before towing.
 The hybrid system warning mes-
sage is shown on the multi-infor-
mation display and the vehicle
does not move.
 The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
If your vehicle needs to
be towed
If towing is necessary, we rec-
ommend having your vehicle
towed by any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer or commercial
towing service, using a wheel-
lift type truck or flatbed truck.
Use a safety chain system for
all towing, and abide by all
state/provincial and local laws.
Situations when it is neces-
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.

5708-2. Steps to take in an emergency
1Remove the cover inside the
luggage compartment by insert-
ing a screwdriver.
When removing the cover, to prevent damage, cover the tip of the screw-driver with a rag.
2 Pull the lever.
Using the lever to open the fuel filler
door may not allow for an adequate reduction in fuel tank pressure before refueling. To prevent fuel from spilling
out, turn the cap slowly when removing it.
During refueling, fuel may spill out from
the filler opening due to air being dis- charged from inside the fuel tank.
If you lose your keys
New genuine keys can be
made by any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer using the other
key and the key number
stamped on your key number
plate. Keep the plate in a safe
place such as your wallet, not
in the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the
risk of vehicle theft increases signifi- cantly. Visit any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately with all remaining electronic keys that were provided with your vehicle.
If the fuel filler door can-
not be opened
If the fuel filler door opener
switch cannot be operated,
contact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable
repairer to service the vehicle.
In case where refueling is
urgently necessary, the follow-
ing procedure can be used to
open the fuel filler door.
Opening the fuel filler door

5889-1. Specifications
in cold weather.
• The 16 in 0W-16 indicates the
viscosity characteristic of the oil
when the oil is at high tempera-
ture. An oil with a higher viscos-
ity (one with a higher value) may
be better suited if the vehicle is
operated at high speeds, or
under extreme load conditions.
How to read oil container labels:
Either or both API registered marks
are added to some oil containers to
help you select the oil you should
use.API Service Symbol
Top portion: “API SERVICE SP” means
the oil quality designation by American
Petroleum Institute (API).
Center portion: “SAE 0W-16” means
the SAE viscosity grade.
Lower portion: “Resource-Conserving”
means that the oil has fuel-saving and
environmental protection capabilities.
ILSAC Certification Mark
The International Lubricant Specifica-
tion Advisory Committee (ILSAC) Certi-
fication Mark is displayed on the front of
the container.
*: The coolant capacity is the quantity of reference.
If replacement is necessary, contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
A
B
Cooling system
Capacity*
Gasoline
engine7.4 L (7.8 qt., 6.5 Imp. qt.)
Power con-
trol unit2.0 L (2.1 qt., 1.8 Imp. qt.)
Coolant type
Use either of the following:
• “Toyota Super Long Life Coolant”
• Similar high-quality ethylene glycol-based
non-silicate, non-amine, non-nitrite, and non-
borate coolant with long-life hybrid organic
acid technology
Do not use plain water alone.

597
9 9-2. Customization
Vehicle specifications
*1: For details about each function: P.206
*2: The default setting varies according to country.
*3: Available languages may differ depending on the target region.
*4: If equipped
*5: This can only be set if GPS calibration of clock is turned off in the multimedia sys-
tem settings.
“Fuel Economy”“Total Average”“Trip Average”–O–“Tank Average”
“Power Consumption”“Total Average”“Trip Average”–O–
Audio system linked displayOnOff–O–
Energy monitorOnOff–O–
AWD system displayOnOff–O–
Drive information typeTripTotal–O–
Drive information items (first
item)DistanceAverage Speed–O–Total Time
Drive information items (second
item)Total TimeAverage Speed–O–Distance
“Closing Display”“Drive Info”
“ECO Score”
–O–“Charging
Schedule”
Pop-up displayOnOff–O–
Calendar*5–––O–
Multi-Information display offOffOn–O–
Convenience Services (Sugges-
tion function)On
On (when the
vehicle is
stopped)
O–O
Off
Function*1Default
settingCustomized
settingABC

599
9 9-2. Customization
Vehicle specifications
*1: For details about each function: P.217
*2: The default setting varies according to country.
*3: Available languages may differ depending on the target region.
*4: The on/off operation of the widget can be changed.
*5: The setting may not be changed depending on currently selected meter type.
*6: This can only be set if GPS calibration of clock is turned off in the multimedia sys-
tem settings.
■Head-up display*1 (P.222)
*1: If equipped
*2: For details about each function: P.223
Pop-up displayOnOff–O–
Calendar*6–––O–
Adjust meter brightnessStandardUser setting–O–
Convenience Services (Sugges-
tion function)On
On (when the
vehicle is
stopped)
O–O
Off
Function*2Default
settingCustomized
setting
Head-up displayOnOff–O–
Gauge informationHybrid System
IndicatorTachometer–O–No content
Route guidance to destina-
tion/street name
*1OnOff–O–
Driving support system informa-
tion displayOnOff–O–
Compass*1OnOff–O–
Audio system operation status*1OnOff–O–
Function*1Default
settingCustomized
settingABC
ABC