TOYOTA SEQUOIA HYBRID 2023 Owners Manual

501
Owners Manual_USA_M0C043_en
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers .... 502
If your vehicle has to be stopped in an emergency.................................. 502
If the vehicle is submerged or water on the road is ris-
ing ............................. 5037-2. Steps to take in an emer-
gency
If your vehicle needs to be towed ......................... 505
If you think s omething is
wrong......................... 507
If a warning light turns on or a warning buzzer sounds.................................. 509
If a warning message is dis- played ........................ 519
If you have a flat tire .... 523
If the hybrid system will not start ........................... 532
If you lose your keys ... 534
If the fuel door cannot be opened ........ ..............534
If the electro nic key does
not operate properly .. 535
If the vehicle 12-volt battery is discharged ............. 538
If your vehicle overheats .................................. 543
If the vehicle becomes stuck .................................. 546

5027-1. Essential information
Owners Manual_USA_M0C043_en
7-1.Essential information
Press the switch to flash all of
the turn signal lights.
To turn them off, press the switch
once again.
■Emergency flashers
●If the emergency flashers are
used for a long time while the
hybrid system is not operating, the
12-volt battery may discharge.
●If any of the SRS airbags deploy
(inflate) or in the event of a strong
rear impact, the emergency flash-
ers will turn on automatically.
The emergency flashers will turn
off automatically after operating
for approximately 20 minutes. To
manually turn t he emergency
flashers off, press the switch
twice.
(The emergency flashers may not
turn on automatically depending
on the force of the impact and
conditions of the collision.)
1 Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it
Emergency flashers
The emergency flashers are
used to warn other drivers
when the vehicle has to be
stopped on the road due to
a breakdown, etc.
Operating instructions
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehicle
using the following proce-
dure:
Stopping the vehicle

5037-1. Essential information
Owners Manual_USA_M0C043_en
7
When trouble arises
briefly 3 times or more in suc-
cession.
5 Stop the vehicle in a safe
place by the road.
If the door can be opened,
open the door and exit the
vehicle.
 If the door can not be opened,
open the window using the
power window switch and
ensure an escape route.
 If the window can be opened,
exit the vehicle through the
window.
 If the door and window cannot
be opened due to the rising
water, remain calm, wait until
the water level inside the
vehicle rises to the point that
the water pressure inside of
the vehicle equals the water
pressure outside of the vehi-
cle and then open the door
after waiting for the rising
water to enter the vehicle, and
exit the vehicle. When the
WARNING
■If the hybrid system has to be
turned off while driving
Power assist for the steering
wheel will be lost, making the
steering wheel heavier to turn.
Decelerate as much as possible
before turning off the hybrid sys-
tem.
If the vehicle is sub-
merged or water on
the road is rising
This vehicle is not designed
to be able to drive on roads
that are deeply flooded with
water. Do not drive on roads
where the roads may be
submerged or the water
may be rising. It is danger-
ous to remain in the vehicle,
if it anticipated that the vehi-
cle will be flooded or set a
drift. Remain calm and fol-
low the following.

5047-1. Essential information
Owners Manual_USA_M0C043_en
outside water level exceeds
half the height of the door, the
door cannot be opened from
the inside due to water pres-
sure.
■Water level exceeds the floor
When the water level exceeds the
floor and time has passed, the elec-
trical equipment will get damaged,
the power windows will not operate,
the engine and motor stop, and the
vehicle may not be able to get mov-
ing.
■Using an emergency escape
hammer*1
Laminated glass*2 is used in the
windshield and the windows on this
vehicle.
Laminated glass cannot be shat-
tered with an emergency hammer
*1.
*1: Contact your Toyota dealer or
aftermarket accessory manufac-
turer for further information about
an emergency hammer.
*2: If equipped
■How to distinguish laminated
glass
When looking from the cross-sec-
tional view point, laminated glass is
two sheets of glass pasted together.
Laminated glass
Tempered glass
WARNING
■Caution while driving
Do not drive on roads where the
roads may be submerged or the
water may be rising. Otherwise
the vehicle may be damaged and
cannot move, as well as become
flooded and set a drift, which may
lead to death.

5057-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
 The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
 The vehicle makes an abnor-
mal sound.
From the front
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels.
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck
WARNING
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.

5067-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
WARNING
■When towing the vehicle
2WD models
Be sure to transport the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires contacting the
ground, the drivetrain and related
parts may be damaged, an acci-
dent may occur due to a change
in direction of the vehicle or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending on the nature of
the damage or malfunction.
4WD models
Be sure to transp ort the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires co ntacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending o n the nature of
the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when t owing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the power switch is
off.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.

5077-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
Your vehicle has not towing
hook. If towing is necessary, we
recommend having your vehicle
towed by your Toyota dealer or
commercial towing service. 
Fluid leaks under the vehicle.
(Water dripping from the air
conditioning after use is nor-
mal.)
 Flat-looking tires or uneven
tire wear
 Engine coolant temperature
gauge needle continually
points higher than normal.
 Voltmeter continually points
higher or lower than normal.
 Engine oil pressure gauge
continually points lower than
normal.
 Automatic transmission fluid
temperature warning mes-
sage is displayed
 Changes in exhaust sound
 Excessive tire squeal when
cornering
 Strange noises related to the
suspension system
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms

5087-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
Pinging or other noises
related to the engine
 Engine misses, stumbling or
running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one
side when braking
 Vehicle pulls heavily to one
side when driving on a level
road
 Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
Operational symptoms

5097-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
■Brake system warning light (warning buzzer)
■Brake system warning light (warning buzzer)
■High coolant temperature warning light*
*: This light illuminates on the mu lti-information display with a message.
If a war ning light tur ns on or a war ning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunc-
tion in the system. However, if this continues to occur, have
the vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
or
(Red)
(Canada)
Indicates that:
 The brake fluid level is low; or
 The brake system is malfunctioning
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. C ontinuing to drive the vehi-
cle may be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
 The parking brake system;
 The regenerative braking system; or
 The electronically controlled brake system
 Have the vehicle inspecte d by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates that the engine is overheating
 Immediately stop the v ehicle in a safe place.
Handling method ( P.543)

5107-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
■Charging system warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
■Malfunction indicator lamp
■SRS warning light
Warning lightDetails/Actions
Indicates a malfunction in t he vehicle’s charging system
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
Indicates that the engine oil pressure is excessively low
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The hybrid system;
 The electronic engine control system; or
 The electronic throttle control system
 Have the vehicle inspecte d by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
 The SRS airbag system;
 The front passenger occupant classification system; or
 The seat belt pretensioner system
 Have the vehicle inspecte d by your Toyota dealer
immediately.