NISSAN NOTE 2016 Service Workshop Manual

AV-46
< DTC/CIRCUIT DIAGNOSIS >[BASE AUDIO]
STEERING SWITCH
STEERING SWITCH
Diagnosis ProcedureINFOID:0000000012432886
Regarding Wiring Diagram information, refer to
AV-24, "Wiring Diagram".
1.CHECK STEERING WHEEL AUDIO CONTROL SWITCH RESISTANCE
1. Turn ignition switch OFF.
2. Disconnect combination switch connector M88.
3. Check resistance between the terminals of combination switch connector M88.
Is the inspection result normal?
YES >> GO TO 2.
NO >> Replace steering switches. Refer to AV-58, "
Removal and Installation".
2.CHECK HARNESS BETWEEN BLUETOOTH® CONTROL UNIT AND COMBINATION SWITCH
1. Disconnect Bluetooth
® control unit connector B33 and combination switch connector M30.
2. Check continuity between Bluetooth
® control unit connector B33 and combination switch connector M30.
3. Check continuity between Bluetooth
® control unit connector B33 and ground.
Is the inspection result normal?
YES >> GO TO 3.
NO >> Repair or replace harness or connectors.
Combination switch connector M88 ConditionResistance
Ω
(Approx.)
Te r m i n a l Te r m i n a l
14 17Depress SOURCE switch.
1
Depress switch. 121
Depress switch. 321
Depress switch. 723
15 Depress switch.
1
Depress switch. 121
Depress switch. 321
Bluetooth® control unit
Combination switch
Continuity
Connector TerminalConnector Terminal
B33 12
M30 24
Ye s
13 31
14 33
Bluetooth® control unit
Ground Continuity
Connector Terminal
B33 12
—N o
13
14
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AV
STEERING SWITCHAV-47
< DTC/CIRCUIT DIAGNOSIS > [BASE AUDIO]
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3.CHECK COMBINATION SWITCH
Check continuity between combination switch connectors M88 and M30.
Is the inspection result normal?
YES >> GO TO 4.
NO >> Replace spiral cable. Refer to SR-16, "
Removal and Installation".
4.CHECK HARNESS BETWEEN BLUETOOTH® CONTROL UNIT AND AUDIO UNIT
1. Disconnect audio unit connector M43.
2. Check continuity between Bluetooth
® control unit connector B33 and audio unit connector M43.
3. Check continuity between Bluetooth
® control unit connector B33 and ground.
Is the inspection result normal?
YES >> GO TO 5.
NO >> Repair or replace harness or connectors.
5.CHECK AUDIO UNIT VOLTAGE
1. Connect Bluetooth
® control unit connector B33 and audio unit connector M43.
2. Turn ignition switch ON.
3. Check voltage between the terminals of audio unit connector M43.
Is the inspection result normal?
YES >> Replace audio unit. Refer to AV-53, "Removal and Installation".
NO >> Replace Bluetooth® control unit. Refer to AV-56, "Removal and Installation".
Combination switch
Continuity
Connector TerminalConnector Terminal
M88 14
M30 24
Ye s
15 31
17 33
Bluetooth® control unitAudio unit
Continuity
Connector TerminalConnector Terminal
B33 17
M43 6
Ye s
18 16
19 15
Bluetooth® control unit
Ground Continuity
Connector Terminal
B33 17
—N o
18
19
Audio unit connector M43
Vo l ta g e
(Approx.)
Terminal Terminal
6 15 5.0 V
16
Revision: August 2015 2016 Versa Note

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AV-48
< SYMPTOM DIAGNOSIS >[BASE AUDIO]
AUDIO SYSTEM
SYMPTOM DIAGNOSIS
AUDIO SYSTEM
Symptom TableINFOID:0000000012432887
RELATED TO AUDIO
Symptoms
Check itemsProbable malfunction location
The disk cannot be removed. Audio unit Malfunction in audio unit.
Refer to
AV- 1 4 , "
On Board Diagnosis Func-
tion".
No sound comes out or the level of the
sound is low. No sound from all speakers.
• Speaker circuit shorted to ground.
Refer to AV- 2 4 , "
Wiring Diagram".
• Audio unit power supply and ground cir- cuits malfunction.
Refer to AV- 3 5 , "
AUDIO UNIT : Diagno-
sis Procedure".
Only a certain speaker (front door speaker
LH, front door speaker RH, rear door
speaker LH, rear door speaker RH) does
not output sound. • Poor connector connection of speaker.
• Sound signal circuit malfunction between
audio unit and speaker.
Refer to:
- AV- 3 7 , "
Diagnosis Procedure" (front door
speaker).
- AV- 3 9 , "
Diagnosis Procedure" (rear door
speaker).
• Malfunction in speaker.
Refer to:
- AV- 5 4 , "
Removal and Installation" (front
door speaker).
- AV- 5 5 , "
Removal and Installation" (rear
door speaker).
• Malfunction in audio unit.
Refer to AV- 1 4 , "
On Board Diagnosis
Function".
Noise is mixed with audio. Noise comes out from all speakers.
Malfunction in audio unit.
Refer to
AV- 1 4 , "
On Board Diagnosis Func-
tion".
Noise comes out only from a certain speak-
er (front door speaker LH, front door speak-
er RH, rear door speaker LH, rear door
speaker RH). • Poor connector connection of speaker.
• Sound signal circuit malfunction between
audio unit and speaker.
Refer to:
- AV- 3 7 , "
Diagnosis Procedure" (front door
speaker).
- AV- 3 9 , "
Diagnosis Procedure" (rear door
speaker).
• Malfunction in speaker.
• Poor Installation of speaker (e.g. back-
lash and looseness).
Refer to:
- AV- 5 4 , "
Removal and Installation" (front
door speaker).
- AV- 5 5 , "
Removal and Installation" (rear
door speaker).
• Malfunction in audio unit. Refer to AV- 1 4 , "
On Board Diagnosis
Function".
Noise is mixed with radio only (when the ve-
hicle hits a bump or while driving over bad
roads) Poor connector connection of antenna or
antenna feeder.
Refer to AV- 6 1 , "
Feeder Layout".
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2016 Versa Note

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AV
AUDIO SYSTEMAV-49
< SYMPTOM DIAGNOSIS > [BASE AUDIO]
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RELATED TO HANDS-FREE PHONE
• Before performing diagnosis, confirm that the cellular phone being used by the customer is compatible with the vehicle.
• It is possible that a malfunction is occurring due to a version change of the phone even thoug\
h the phone is a compatible type. This can be confirmed by changing the cellular phone to another compatible type, and
check that it operates normally. It is important to determine whether the c ause of the malfunction is the vehi-
cle or the cellular phone.
Check Compatibility
1. Make sure the customer’s Bluetooth® related concern is understood.
2. Verify the customer’s concern. NOTE:
The customer’s phone may be required, depending upon their concern.
3. Write down the customer’s phone brand, model and service provider. NOTE:
It is necessary to know the service provider. On occasion, a given phone may be on the approved list with
one provider, but may not be on the approved list with other providers.
4. Go to “www.nissanusa.com/bluetooth/”.
a. Using the website’s search engine, find out if the customer’s phone is on the approved list.
b. If the customer’s phone is NOT on the approved list: Stop diagnosis here. The customer needs to obtain a Bluetooth
® phone that is on the approved list before
any further action.
c. If the feature related to the customer’s concern shows as “N” (not compatible):
Stop diagnosis here. If the customer still wants the feature to function, they will need to get an approved
phone showing the feature as “Y” (compatible) in the “Basic Features”.
d. If the feature related to the customer ’s concern shows as “Y” (compatible):
Perform diagnosis as per the following table.
No radio reception or poor reception. • Other audio sounds are normal.
• Any radio station cannot be received or
poor reception is caused even after mov-
ing to a service area with good reception
(e.g. a place with clear view and no ob-
stacles generating external noises). • Antenna amp. ON signal circuit malfunc-
tion.
Refer to AV- 1 8 , "Reference Value".
• Poor connector connection of antenna or antenna feeder.
Refer to AV- 6 1 , "
Feeder Layout".
Buzz/rattle sound from speaker The majority of buzz/rattle sounds are not
indicative of an issue with the speaker, usu-
ally something nearby the speaker is caus-
ing the buzz/rattle.Refer to "SQUEAK AND RATTLE TROU-
BLE DIAGNOSIS" in the appropriate interi-
or trim section.
Symptoms
Check itemsProbable malfunction location
Symptoms Check itemsProbable malfunction location
Does not recognize cellular phone connec-
tion (no connection is displayed on the dis-
play at the guide). Repeat the registration of cellular phone.
Malfunction in audio unit.
Refer to AV- 1 4 , "
On Board Diagnosis Func-
tion".
Hands-free phone cannot be established. • Hands-free phone operation can be
made, but the communication cannot be
established.
• Hands-free phone operation can be per- formed, however, voice between each
other cannot be heard during the conver-
sation.
The other party’s voice cannot be heard by
hands-free phone. Check the “microphone speaker” in Inspec-
tion & Adjustment Mode if sound is heard.
Originating sound is not heard by the other
party with hands-free phone communica-
tion. Sound operation function is normal.
Sound operation function does not work.
Microphone signal circuit malfunction.
Refer to AV- 4 4 , "
Diagnosis Procedure".
Revision: August 2015
2016 Versa Note

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AV-50
< SYMPTOM DIAGNOSIS >[BASE AUDIO]
AUDIO SYSTEM
The system cannot be operated.Steering switch’s , , and
switch works, but does not work.
Steering switch malfunction.
Replace steering switch. Refer to
AV- 5 8 ,
"Removal and Installation".
Steering switch’s , , , and switches do not work. Steering switch signal circuit malfunction.
Refer to
AV- 4 6 , "
Diagnosis Procedure".
All steering switches do not work. Steering switch ground circuit malfunction.
Refer to
AV- 4 6 , "
Diagnosis Procedure".
Symptoms Check items Probable malfunction location
Revision: August 2015
2016 Versa Note

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AV
NORMAL OPERATING CONDITIONAV-51
< SYMPTOM DIAGNOSIS > [BASE AUDIO]
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NORMAL OPERATING CONDITION
DescriptionINFOID:0000000012432888
RELATED TO NOISE
The majority of the audio concerns are the result of outside causes (bad CD, electromagnetic interference,
etc.).
The following noise results from variations in field strength, such as fading noise and multi-path noise, or
external noise from trains and other sources. It is not a malfunction.
• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to moun-
tains or buildings blocking the signal.
• Multi-path noise: This noise results from the waves sent directly from the broadcast station arriving at the antenna at a different time from the waves which reflect off mountains or buildings.
The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning.
Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and opera-
tion of each piece of electrical equipment, and determine the cause.
NOTE:
The source of the noise can be found easily by listening to the noise while removing the fuses of electrical
components, one by one.
Type of Noise and Possible Cause
RELATED TO HANDS-FREE PHONE
Occurrence condition Possible cause
Occurs only when engine is ON. A continuous growling noise occurs. The speed of
the noise varies with changes in the engine speed.
• Ignition components
The occurrence of the noise is linked with the operation of the fuel pump. • Fuel pump condenser
Noise only occurs when various
electrical components are oper-
ating. A cracking or snapping sound occurs with the op-
eration of various switches.
• Relay malfunction, audio unit malfunction
The noise occurs when various motors are operat-
ing. • Motor case ground
•Motor
The noise occurs constantly, not just under certain conditions. • Rear defogger coil malfunction
• Open circuit in printed heater
• Poor ground of antenna feeder line
A cracking or snapping sound occurs while the vehicle is being driven, especially when
it is vibrating excessively. • Ground wire of body parts
• Ground due to improper part installation
• Wiring connections or a short circuit
Symptom
Cause and Counter measure
Does not recognize cellular phone connection (No connection is
displayed on the display at the guide). Some Bluetooth
® enabled cellular phones may not be recognized
by the in-vehicle phone module.
Refer to “RELATED TO HANDS-FREE PHONE (Check Compati-
bility)” in AV- 4 8 , "
Symptom Table".
Cannot use hands-free phone. Customer will not be able to use a hands-free phone under the fol-
lowing conditions:
• The vehicle is outside of the telephone service area.
• The vehicle is in an area where it is difficult to receive radio
waves; such as in a tunnel, in an underground parking garage,
near a tall building or in a mountainous area.
• The cellular phone is locked to prevent it from being dialed.
NOTE:
While a cellular phone is connected through the Bluetooth
® wire-
less connection, the battery power of the cellular phone may dis-
charge quicker than usual. The Bluetooth
® Hands-Free Phone
System cannot charge cellular phones.
Revision: August 2015 2016 Versa Note

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AV-52
< SYMPTOM DIAGNOSIS >[BASE AUDIO]
NORMAL OPERATING CONDITION
The other party’s voice cannot be heard by hands-free phone.When the radio wave condition is not ideal or ambient sound is too
loud, it may be difficult to hear the other person’s voice during a
call.
Poor sound quality. Do not place the cellular phone in an area surrounded by metal or
far away from the in-vehicle phone module to prevent tone quality
degradation and wireless connection disruption.
Symptom
Cause and Counter measure
Revision: August 2015 2016 Versa Note

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AV
AUDIO UNITAV-53
< REMOVAL AND INSTALLATION > [BASE AUDIO]
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REMOVAL AND INSTALLATION
AUDIO UNIT
Exploded ViewINFOID:0000000012432889
Removal and InstallationINFOID:0000000012432890
REMOVAL
1. Remove the negative battery cable. Refer to PG-70, "Removal and Installation (Battery)".
2. Remove cluster lid C. Refer to IP-22, "
Removal and Installation".
3. Remove the audio unit screws, then pull out the audio unit.
4. Disconnect the harness connectors from the audio unit and remove.
INSTALLATION
Installation is in the reverse order of removal.
1. Audio unit bracket (LH) 2. Audio unit 3. Audio unit bracket (RH)
AWNIA3121ZZ
Revision: August 2015 2016 Versa Note

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AV-54
< REMOVAL AND INSTALLATION >[BASE AUDIO]
FRONT DOOR SPEAKER
FRONT DOOR SPEAKER
Removal and InstallationINFOID:0000000012432891
REMOVAL
1. Remove the front door finisher. Refer to
INT-15, "Removal and Installation".
2. Remove the front door speaker screws (A).
3. Disconnect the harness connector from front door speaker (1) and remove.
INSTALLATION
Installation is in the reverse order of removal.
AWNIA3062ZZ
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AV
REAR DOOR SPEAKERAV-55
< REMOVAL AND INSTALLATION > [BASE AUDIO]
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REAR DOOR SPEAKER
Removal and InstallationINFOID:0000000012432892
REMOVAL
1. Remove the rear door finisher. Refer to INT-18, "Removal and Installation".
2. Remove the rear door speaker screws (A).
3. Disconnect the harness connector from the rear door speaker (1) and remove.
INSTALLATION
Installation is in the reverse order of removal.
AWNIA3089ZZ
Revision: August 2015 2016 Versa Note

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