NISSAN NOTE 2016 Service Repair Manual

DLK-262
< SYMPTOM DIAGNOSIS >[WITHOUT INTELLIGENT KEY SYSTEM]
SQUEAK AND RATTLE TROUBLE DIAGNOSES
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000012430228
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to
DLK-266, "
Diagnostic Worksheet". This information is necessary to duplicate
the conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain all the facts and conditions that exist w hen the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
• Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
• Tick—(Like a clock second hand) Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise) Thump characteristics include softer k nock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee)
Buzz characteristics include hi gh frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperat ure, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
SBT842
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SQUEAK AND RATTLE TROUBLE DIAGNOSESDLK-263
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If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on CVT and A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool (Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by: • removing the components in the area that you suspect the noise is coming from.Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be
broken or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to DLK-263, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A NISSAN Squeak and Rattle Kit (J-50397) is available through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
• Always check with the Parts Department for the latest parts information.
• The materials contained in the NISSAN Squeak and Rattle Kit (J-50397) are listed on the inside cover of the
kit; and can each be ordered separately as needed.
• The following materials not found in the kit can also be used to repair squeaks and rattles.
- SILICONE GREASE: Use instead of UHMW tape that will be visible or does not fit. The silicone grease will
only last a few months.
- SILICONE SPRAY: Use when grease cannot be applied.
- DUCT TAPE: Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000012430229
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
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DLK-264
< SYMPTOM DIAGNOSIS >[WITHOUT INTELLIGENT KEY SYSTEM]
SQUEAK AND RATTLE TROUBLE DIAGNOSES
1. Cluster lid A and the instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar finisher
4. Instrument panel to windshield
5. Instrument panel pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or
moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the ar ea with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shift selector assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them wh ile driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-50397) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, se curing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area c an often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sun visor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
OVERHEAD CONSOLE (FRONT AND REAR)
Overhead console noises are often caused by the c onsole panel clips not being engaged correctly. Most of
these incidents are repaired by pushing up on the c onsole at the clip locations until the clips engage.
In addition look for:
1. Loose harness or harness connectors.
2. Front console map/reading lamp lens loose.
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3. Loose screws at console attachment points.
SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of thes e incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component installed to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator installation pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine rpm or
load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
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DLK-266
< SYMPTOM DIAGNOSIS >[WITHOUT INTELLIGENT KEY SYSTEM]
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Diagnostic Worksheet
INFOID:0000000012430230
LAIA0072E
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SQUEAK AND RATTLE TROUBLE DIAGNOSESDLK-267
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LAIA0071E
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DLK-268
< REMOVAL AND INSTALLATION >[WITHOUT INTELLIGENT KEY SYSTEM]
HOOD
REMOVAL AND INSTALLATION
HOOD
Exploded ViewINFOID:0000000012430231
HOOD ASSEMBLY
HOOD ASSEMBLY : Removal and InstallationINFOID:0000000012430232
CAUTION:
• Use two people when removing or installing hood assembly due to its heavy weight.
• Use protective tape or shop cloths to protect surrounding components from damage during removal
and installation of hood assembly.
REMOVAL
1. Support hood assembly using a suitable tool.
WARNING:
Bodily injury may occur if hood assembly is not supported properly when removing hood assem-
bly.
2. Remove hood hinge nuts and hood assembly.
3. Remove clips and hood insulator (if necessary).
INSTALLATION
1. Hood 2. Bumper rubber (hood side) 3. Hood insulator
4. Hood rod clamp 5. Bumper rubber (body side) 6. Hood rod grommet
7. Hood hinge (LH) 8. Hood support rod 9. Hood hinge (RH)
A. Hood insulator clip
AWKIA2564ZZ
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HOOD
DLK-269
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Installation is in the reverse order of removal.
CAUTION:
• Before installing hood assembl y, apply anticorrosive agent to the surface of hood hinge.
• After installation, perform the hood assembly adjustment procedure. Refer to DLK-269, "
HOOD
ASSEMBLY : Adjustment".
• After installation, ap ply touch-up paint (body color) to the head of hood hinge nuts.
HOOD ASSEMBLY : AdjustmentINFOID:0000000012430233
Check the clearance and the surface height between hood and each part by visual inspection and tactile feel.
If the clearance and the surface height are out of specific ation, adjust them according to the adjustment proce-
dure.
Unit: mm (in)
1. Hood assembly 2. Bumper rubber (body side) 3. Hood hinge (LH)
4. Hood lock 5. Front grille finisher6. Front combination lamp
7. Front fender
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Section Item Measurement StandardParallelism Equality
A – A D
Clearance 4.4 ± 2.0 (0.17 ± 0.08) 2.0 (0.08) —
E Surface height -0.5 +2.0, -1.5 (0.02 +0.08, -0.06) 2.0 (0.08) —
B – B F
Clearance 4.0 ± 2.0 (0.16 ± 0.08) 2.0 (0.08) 3.0 (0.12)
G Surface height ———
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DLK-270
< REMOVAL AND INSTALLATION >[WITHOUT INTELLIGENT KEY SYSTEM]
HOOD
CLEARANCE ADJUSTMENT
1. Loosen hood hinge nuts and bolts.
2. Loosen hood lock assembly bolts.
3. Adjust the hood lock assembly so the clearance m
easurements are within the specifications provided.
4. Tighten hood hinge nuts and bolts to specified torque.
5. Tighten hood lock assembly bolts to specified torque.
HEIGHT ADJUSTMENT
1. Loosen hood lock assembly bolts.
2. Adjust the surface height of hood assembly to front upper grille, front fender and front combination lamp to
the specified values by rotating hood bumper rubber.
3. Temporarily tighten hood lock assembly bolts.
4. Adjust (A) as shown to the following value with hood’s own weight by dropping it from approximately 200 mm (7.87 in) height or by pressing hood lightly [approximately 29 N (3.0 kg, 6.5 lb)].
5. After adjustment, tighten hood lock assembly bolts to specified torque.
HOOD HINGE
HOOD HINGE : Removal and InstallationINFOID:0000000012430234
REMOVAL
1. Remove hood assembly. Refer to DLK-268, "HOOD ASSEMBLY : Removal and Installation".
2. Remove front fender. Refer to DLK-275, "
Removal and Installation".
3. Remove cowl top side cover. Refer to EXT-36, "
Exploded View".
4. Remove hood hinge bolts and hood hinge.
INSTALLATION
Installation is in the reverse order of removal.
CAUTION:
• Before installing the hood hinge, apply anticorrosive agent onto the surface of the vehicle.
C – CH Clearance 3.5
± 1.0 (0.14 ± 0.04) 1.5 (0.06) 1.5 (0.06)
J Surface height 0.0 ± 1.5 (0.0 ± 0.06) 1.5 (0.06) 1.5 (0.06)
Section Item Measurement
StandardParallelism Equality
1. Hood striker 2. Secondary latch3. Primary latch
A. 20.0 mm (0.79 in)
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HOOD
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• Check hood hinge rotating point for poor lubrication. If neces-
sary, apply a suitable multi-purpose grease.
HOOD SUPPORT ROD
HOOD SUPPORT ROD : Removal and InstallationINFOID:0000000012430235
REMOVAL
1. Support hood assembly using a suitable tool.
WARNING:
Bodily injury may occur if hood assembly is not supported properly when removing hood support
rod.
2. Rotate and remove hood support rod from grommet.
3. Release tab and remove grommet from hood hinge (if necessary).
INSTALLATION
Installation is in the reverse order of removal.
JMKIA7995ZZ
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