service NISSAN TEANA 2014 Service Manual

INT-4
< PREPARATION >
PREPARATION
PREPARATION
PREPARATION
Special Service ToolsINFOID:0000000009461336
The actual shapes of the tools may differ from those illustrated here.
Commercial Service ToolsINFOID:0000000009461337
Tool number
(TechMate No.)
Tool name Description
—
(J-39570)
Chassis Ear Locating the noise
—
(J-50397)
NISSAN Squeak and Rattle
Kit Repairing the cause of noise
—
(J-46534)
Trim Tool Set Removing trim components
SIIA0993E
ALJIA1232ZZ
AWJIA0483ZZ
(TechMate No.)
Tool name Description
(J-39565)
Engine Ear Locating the noise
Power tool Loosening nuts, screws and bolts
SIIA0995E
PIIB1407E
Revision: November 20132014 Altima NAM

SQUEAK AND RATTLE TROUBLE DIAGNOSESINT-9
< SYMPTOM DIAGNOSIS >
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SYMPTOM DIAGNOSIS
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000009889897
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the c onditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interv iew to document the facts and conditions when the noise occurs and any
customer's comments; refer to INT-13, "Diagnostic Worksheet"
. This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed descr iption or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor) Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
• Creak—(Like walking on an old wooden floor) Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle) Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door) Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
• Tick—(Like a clock second hand) Tick characteristics include gentle contacting of li ght materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise)
Thump characteristics include softer k nock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee) Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge
as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
SBT842
Revision: November 20132014 Altima NAM

INT-10
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on CVT and A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pi npoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from. Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be
broken or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to INT-10, "Generic Squeak and Rattle Troubleshooting"
.
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane
tape. A NISSAN Squeak and Rattle Kit (J-50397) is av ailable through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
• Always check with the Parts Department for the latest parts information.
• The materials contained in the NISSAN Squeak and Rattle Kit (J-50397) are listed on the inside cover of the
kit; and can each be ordered seperately as needed.
• The following materials not found in the kit can also be used to repair squeaks and rattles.
- SILICONE GREASE: Use instead of UHMW tape that will be visible or does not fit. The silicone grease will
only last a few months.
- SILICONE SPRAY: Use when grease cannot be applied.
- DUCT TAPE: Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000009889898
Refer to Table of Contents for specific component removal and installation information.
Revision: November 20132014 Altima NAM

IP-1
BODY INTERIOR
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CONTENTS
INSTRUMENT PANEL
PRECAUTION ................ ...............................2
PRECAUTIONS .............................................. .....2
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" ............................................................. ......
2
Precaution for Work ..................................................2
PREPARATION ............................................3
PREPARATION .............................................. .....3
Special Service Tools ........................................ ......3
Commercial Service Tools .......................................3
CLIP LIST ............................................................4
Descriptions for Clips .......................................... ......4
SYMPTOM DIAGNOSIS ...............................8
SQUEAK AND RATTLE TROUBLE DIAG-
NOSES ........................................................... .....
8
Work Flow ........................................................... ......8
Generic Squeak and Rattle Troubleshooting ............9
Diagnostic Worksheet .............................................12
REMOVAL AND INSTALLATION ...............14
INSTRUMENT PANEL ASSEMBLY .............. ....14
Exploded View ..................................................... ....14
Removal and Installation .........................................15
STEERING COLUMN COVERS .......................17
Removal and Installation .........................................17
CENTER CONSOLE ASSEMBLY ....................18
Exploded View .........................................................18
Removal and Installation .........................................18
CLUSTER LID A ...............................................19
Removal and Installation .........................................19
CLUSTER LID C ...............................................20
Cluster Lid C ............................................................20
Cluster Lid C Lower .................................................20
INSTRUMENT LOWER PANEL LH ..................21
Removal and Installation .........................................21
GLOVE BOX ASSEMBLY ................................22
Removal and Installation .........................................22
UNIT DISASSEMBLY AND ASSEMBLY ....23
CENTER CONSOLE ASSEMBLY ....................23
Exploded View ..................................................... ....23
Disassembly and Assembly .....................................23
Revision: November 20132014 Altima NAM

IP-2
< PRECAUTION >
PRECAUTIONS
PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000009951558
The Supplemental Restraint System such as “A IR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severi ty of injury to the driver and front passenger for certain
types of collision. Information necessary to service the system safely is included in the SR and SB section of
this Service Manual.
WARNING:
• To avoid rendering the SRS inopera tive, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISS AN/INFINITI dealer.
• Improper maintenance, including in correct removal and installation of the SRS, can lead to personal
injury caused by unintent ional activation of the system. For re moval of Spiral Cable and Air Bag
Module, see the SR section.
• Do not use electrical test equipmen t on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harn esses can be identified by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
• When working near the Airbag Diagnosis Sensor Unit or other Airbag System sensors with the Igni-
tion ON or engine running, DO NOT use air or electri c power tools or strike near the sensor(s) with a
hammer. Heavy vibration could activate the sensor( s) and deploy the air bag(s), possibly causing
serious injury.
• When using air or electric power tools or hammers , always switch the Ignition OFF, disconnect the
battery and wait at least three minutes before performing any service.
Precaution for WorkINFOID:0000000009461371
• When removing or disassembling each component, be careful not to damage or deform it. If a component may be subject to interference, be sure to protect it with a shop cloth.
• When removing (disengaging) components with a screwdriver or similar tool, be sure to wrap the component with a shop cloth or vinyl tape to protect it.
• Protect the removed parts with a s hop cloth and prevent them from being dropped.
• Replace a deformed or damaged clip.
• If a part is specified as a non-reusable part, always replace it with a new one.
• Be sure to tighten bolts and nuts securely to the specified torque.
• After installation is complete, be sure to check that each part works properly.
• Follow the steps below to clean components:
- Water soluble dirt:
• Dip a soft cloth into lukewarm water, wring the water out of the cloth and wipe the dirty area.
• Then rub with a soft, dry cloth.
- Oily dirt:
• Dip a soft cloth into lukewarm water with mild detergent (concentration: within 2 to 3%) and wipe the dirty area.
• Then dip a cloth into fresh water, wring the water out of the cloth and wipe the detergent off.
• Then rub with a soft, dry cloth.
- Do not use organic solvent such as thinner, benzene, alcohol or gasoline.
- For genuine leather seats, use a genuine leather seat cleaner.
Revision: November 20132014 Altima NAM

PREPARATIONIP-3
< PREPARATION >
C
D E
F
G H
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K L
M A
B
IP
N
O P
PREPARATION
PREPARATION
Special Service ToolsINFOID:0000000009461372
The actual shapes of the tools may differ from those illustrated here.
Commercial Service ToolsINFOID:0000000009461373
Tool number
(TechMate No.)
Tool name Description
—
(J-39570)
Chassis Ear Locating the noise
—
(J-50397)
NISSAN Squeak and Rattle
Kit Repairing the cause of noise
—
(J-46534)
Trim Tool Set Removing trim components
SIIA0993E
ALJIA1232ZZ
AWJIA0483ZZ
(TechMate No.)
Tool name Description
(J-39565)
Engine Ear Locating the noise
Power tool Loosening nuts, screws and bolts
SIIA0995E
PIIB1407E
Revision: November 20132014 Altima NAM

IP-8
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
SYMPTOM DIAGNOSIS
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000009889928
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to IP-12, "Diagnostic Worksheet"
. This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist w hen the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor) Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
• Creak—(Like walking on an old wooden floor) Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle) Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door) Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
• Tick—(Like a clock second hand) Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise)
Thump characteristics include softer k nock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee) Buzz characteristics include hi gh frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge
as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperat ure, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
SBT842
Revision: November 20132014 Altima NAM

SQUEAK AND RATTLE TROUBLE DIAGNOSESIP-9
< SYMPTOM DIAGNOSIS >
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D E
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IP
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O P
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on CVT and A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, che ck ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pi npoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by: • removing the components in the area that you suspect the noise is coming from.Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be
broken or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to IP-9, "Generic Squeak and Rattle Troubleshooting"
.
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane
tape. A NISSAN Squeak and Rattle Kit (J-50397) is av ailable through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
• Always check with the Parts Department for the latest parts information.
• The materials contained in the NISSAN Squeak and Rattle Kit (J-50397) are listed on the inside cover of the
kit; and can each be ordered seperately as needed.
• The following materials not found in the kit can also be used to repair squeaks and rattles.
- SILICONE GREASE: Use instead of UHMW tape that will be visible or does not fit. The silicone grease will
only last a few months.
- SILICONE SPRAY: Use when grease cannot be applied.
- DUCT TAPE: Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000009889929
Refer to Table of Contents for specific component removal and installation information.
Revision: November 20132014 Altima NAM

LAN-24
< PRECAUTION >[CAN]
PRECAUTIONS
PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint Syst
em (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000009980936
The Supplemental Restraint System such as “A IR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severi ty of injury to the driver and front passenger for certain
types of collision. Information necessary to service the system safely is included in the SR and SB section of
this Service Manual.
WARNING:
• To avoid rendering the SRS inopera tive, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISS AN/INFINITI dealer.
• Improper maintenance, including in correct removal and installation of the SRS, can lead to personal
injury caused by unintent ional activation of the system. For re moval of Spiral Cable and Air Bag
Module, see the SR section.
• Do not use electrical test equipmen t on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harn esses can be identified by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
• When working near the Airbag Diagnosis Sensor Unit or other Airbag System sensors with the Igni-
tion ON or engine running, DO NOT use air or electri c power tools or strike near the sensor(s) with a
hammer. Heavy vibration could activate the sensor( s) and deploy the air bag(s), possibly causing
serious injury.
• When using air or electric power tools or hammers , always switch the Ignition OFF, disconnect the
battery and wait at least three minutes before performing any service.
Precautions for Trouble DiagnosisINFOID:0000000009461407
CAUTION:
Follow the instructions listed below. Fail ure to do this may cause damage to parts:
• Never apply 7.0 V or more to the measurement terminal.
• Use a tester with open terminal voltage of 7.0 V or less.
• Turn the ignition switch OFF and disconnect th e battery cable from the negative terminal when
checking the harness.
Precautions for Harness RepairINFOID:0000000009461408
• Solder the repaired area and wrap tape around the soldered area. NOTE:
A fray of twisted lines must be within 110 mm (4.33 in).
SKIB8766E
Revision: November 20132014 Altima NAMRevision: November 20132014 Altima NAM

LAN
SYSTEMLAN-35
< SYSTEM DESCRIPTION > [CAN]
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*1: QR25DE models
*2: VQ35DE models
*3: With automatic air conditioning system
*4: With manual air conditioning system
NOTE:
CAN data of the air bag diagnosis sensor unit is not used by usual service work, thus it is omitted.
Trunk switch signal R R R T
Turn indicator signal R R R T Signal name
ECM
EPS
IPDM-E TCM
M&A
STRG AV
AV M
HVAC ABS
BCM
Revision: November 20132014 Altima NAMRevision: November 20132014 Altima NAM