Ram 2500 2020 Owner's Manual

GETTING TO KNOW YOUR VEHICLE99
Each cleat must be located and tightened down
in one of the detents, along either rail, in order
to keep cargo properly secure.
To move the cleat to any position on the rail,
turn the nut counterclockwise several turns.
Then pull out on the cleat and slide it to the
detent nearest the desired location. Make sure
the cleat is seated in the detent and tighten the
nut.

Adjustable Cleat Assembly
Cleat Removal (With Tonneau Cover)
To remove the cleats from the utility rail, remove
the end cap screw located in the center of the
end cap, using a #T30 Torx head driver.
Remove the end cap and slide the cleat off the
end of the rail.

End Cap Screw Location If Equipped With Tonneau Cover

Cleat Removal (Without Tonneau Cover)
Remove the end cap by pushing upward on the
release button located beneath the end cap
while pulling the cap away from the rail. The
cleat can now be removed by sliding it off the
end of the rail.
End Cap Release Button If Not Equipped With Tonneau
Cover
Pull End Cap Away From Rail

1 — Utility Rail Detent
2 — Cleat Retainer Nut
3 — Utility Rail Cleat
2

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100GETTING TO KNOW YOUR VEHICLE
SLIDE-IN CAMPERS
Camper Applications
Certain truck models are not recommended for
slide-in campers. To determine if your vehicle is
excluded, please refer to the “Consumer Infor -
mation Truck-Camper Loading” document at
www.ramtrucks.com . For safety reasons, follow
all instructions in this important document.
NOTE:
When a cap or pickup camper is installed on a
vehicle, an alternate Center High-Mounted Stop
Light (CHMSL) must be provided.
EASY-OFF TAILGATE
To simplify mounting of a camper unit with an
overhang, the tailgate can be removed.
NOTE:
The electric connector at the bottom of the tail -
gate must be disconnected prior to removing
the tailgate.
Disconnecting The Rear Camera And
Remote Keyless Entry

1. Open the tailgate to access the rear camera or Remote Keyless Entry
connector bracket located on the rear sill.

Connector Bracket

2. Remove the connector bracket from the sill by pushing inward in the locking tab.
Locking Tab

3. Disconnect the chassis wiring harness, ensuring the connector bracket does not
fall into the sill.
4. Connect the chassis plug and bracket (provided in the glove compartment) to the
chassis wiring harness and insert the
bracket back into the sill.
5. Connect the tailgate plug (provided in the glove compartment) to the tailgate wiring
harness to ensure that the terminals do not
corrode.
6. Tape the tailgate harness and bracket against the forward-facing surface of the
tailgate. This will prevent damaging the
connector and bracket when storing or rein -
stalling the tailgate.
WARNING!
To avoid inhaling carbon monoxide, which is
deadly, the exhaust system on vehicles
equipped with “Cap or Slide-In Campers”
should extend beyond the overhanging
camper compartment and be free of leaks.

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GETTING TO KNOW YOUR VEHICLE101
Removing The Tailgate

1. Disconnect the wiring harness for the rear
camera and or power locks (if equipped).

NOTE:
Refer to “Disconnecting The Rear Camera And
Remote Keyless Entry” in this section.
2. Unlatch the tailgate and remove the support cables by releasing the lock tang from the
pivot.
NOTE:
Make sure tailgate is supported when removing
support cables.

Locking Tang
3. Position the tailgate on a 45 degree angle.
4. Raise the right side of the tailgate until the
right side pivot clears the hanger bracket.
5. Slide the entire tailgate to the right to free the left side pivot.
6. Remove the tailgate from the vehicle.
NOTE:
Do not carry the tailgate loose in the truck
pickup box.
Locking Tailgate
The tailgate can be locked using the key fob
lock button.
TRI-FOLD TONNEAU COVER — IF EQUIPPED
Your vehicle may be equipped with a Tri-Fold
Tonneau Cover which consists of different
features:
Easy Tri-Fold cover
Tonneau fore aft locator
Crossbar inside bed locator
Front and rear clamps
Stowage strap
Locking capability
NOTE:
The Tonneau Cover can be folded up and
secured at the front of the box without removing
it completely.
WARNING!
To avoid inhaling carbon monoxide, which is
deadly, the exhaust system on vehicles
equipped with “Cap or Slide-In Campers”
should extend beyond the overhanging
camper compartment and be free of leaks.
2

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102GETTING TO KNOW YOUR VEHICLE
Tri-Fold Tonneau Cover Removal
To remove the Tonneau Cover, follow the next
steps:

1. Open the tailgate to gain access to the rear
pair of Tonneau Cover clamps located on
the underside of the cover (left and right
side).

Clamped Position

NOTE:
If clamp wire is damaged replace immediately.
2. Pull both clamp handles down to release the Tonneau Cover’s rear panel.
Released Position

3. From the released position, send the clamps to the Stowed Position by pushing
from the yellow bumper up. Listen for a
“clicking” sound to confirm the clamp has
been properly stowed.

Stowed Position
4. Fold the rear panel up onto the center panel
(intermediate position).

Folded Rear Panel (Intermediate Position)

NOTE:
The vehicle cannot be driven when the Tonneau
Cover is in this position.CAUTION!
Make sure the Tonneau Cover clamp and
clamp wire are in the proper stowed position.
If the clamp and clamp wire are not properly
stowed, damage to the Tonneau Cover
material will result.

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GETTING TO KNOW YOUR VEHICLE103
5. Fold the rear and center panels up onto the
front panel (Tri-Folded position).

Tri-Folded Position

NOTE:
When folding the center and rear panels, the
sections MUST be held together to avoid damage to the cover material.
It is not recommended to drive the vehicle
with the Tonneau Cover in the Tri-Folded posi -
tion.
Incorrect Folding — Will Cause Damage
Correct Folding — Hold Panels Together

NOTE:
Fold the panels gently. It is not recommended to
allow the panels to drop under their own weight.
6. Once in the Tri-Folded position, pull both front clamp handles down to the Released
Position.
Released Position

7. From the Released Position, send the clamps to the Stowed Position by pushing
from the yellow bumper up. Listen for a
“clicking” sound to confirm the clamp has
been properly stowed.

Stowed Position

2

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104GETTING TO KNOW YOUR VEHICLE
8. Clip both stowage straps to prevent the
Tonneau Cover panels from unfolding.

Stowage Strap

9. With two people, remove the Tonneau Cover.
NOTE:
Be sure the Tonneau Cover has been folded
completely before removing.Tri-Fold Tonneau Cover Installation
To install the Tonneau Cover follow the following
steps:

1. Position the folded Tonneau Cover on the truck bed and push the cover forward
against the front of the truck bed. The
Tonneau Cover centers itself when placed
on the vehicle.

NOTE:
Make sure to always push the Tonneau Cover
all the way forward on the truck bed. Failure to
do so might prevent proper clamp engagement,
or interfere with the tailgate auto drop function
(if equipped).
2. Pull down on the first set of clamp handles to release the clamps from the stowed posi -
tion.
Stowed Position

3. Push clamp wires up and under the flange of the box (or flange of the Ram Box rail, if
equipped) to the semi clamped position.

Semi Clamped Position

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GETTING TO KNOW YOUR VEHICLE105
4. Push clamp handles upward to the clamped
position to properly engage the clamps.

Clamped Position

NOTE:
Once clamped, be sure the clamps are not
improperly attached to the truck bed flange.

Improper Clamp Position
5. Disengage the stowage straps.
6. Unfold the center and rear panels to the
intermediate position.

Intermediate Position (Vehicle Cannot Be Driven)

NOTE:
When folding the center and rear panels, the
sections MUST be held together to avoid
damage to the cover material.
Incorrect Folding — Will Cause Damage
Correct Folding — Hold Panels Together

2

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106GETTING TO KNOW YOUR VEHICLE
7. Completely unfold the Tonneau Cover.

Fully Unfolded Position

8. Pull the rear clamp handles down into the released position.

Stowed Position
9. Push clamp wires up and under the flange
of box (or flange of Ram Box rail, if
equipped) to the semi clamped position.

Semi Clamped Position

10. Push clamp handles upward to the clamped position to properly engage the clamps.

Clamped Position Improper Clamp Position

NOTE:
Once clamped, be sure the clamps are not
partially clamped to the truck bed flange.
CAUTION!
It is the driver’s responsibility to ensure the
Tonneau Cover is properly installed on the
vehicle. Failure to follow this procedure can
result in detachment of the Tonneau Cover
from the vehicle and/or damage to the
vehicle/Tonneau Cover.

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GETTING TO KNOW YOUR VEHICLE107
The Tonneau Cover clamps can be locked when
in the clamped position by placing a lock
through the locking hole.

Locking Hole
Tri-Fold Tonneau Cover Cleaning
For proper cleaning of the Tonneau Cover, use
Mopar Whitewall & Vinyl Top Cleaner and Mopar
Leather & Vinyl Conditioner/Protectant.
2

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108
GETTING TO KNOW YOUR INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER — GAS ENGINE
Base / Midline Instrument Cluster — Gas Engine

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