TOYOTA COROLLA HYBRID 2021 Owners Manual (in English)

4718-1. Essential information
COROLLA HV_U
8
When trouble arises
1 Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly 3 times or more in suc-
cession.
5 Stop the vehicle in a safe
place by the road.
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehicle
using the following proce-
dure:
Stopping the vehicle
WA R N I N G
■If the hybrid system has to be
turned off while driving
Power assist for the steering
wheel will be lost, making the
steering wheel heavier to turn.
Decelerate as much as possible
before turning off the hybrid sys-
tem.

4728-1. Essential information
COROLLA HV_U
Remove the seat belt first.
 If the door can be opened,
open the door and exit the
vehicle.
 If the door can not be opened,
open the window using the
power window switch and exit
the vehicle through the win-
dow.
 If the window can not be
opened using the power win-
dow switch, remain calm, wait
until the water level inside the
vehicle rises to the point that
the water pressure inside of
the vehicle equals the water
pressure outside of the vehi-
cle, and then open the door
and exit the vehicle.
If the vehicle is
trapped in rising water
In the event the vehicle is
submerged in water, remain
calm and perform the fol-
lowing.
WA R N I N G
■Using an emergency hammer*
for emergency escape
The front side windows and rear
side windows, as well as the rear
window can be shattered with an
emergency hammer
* used for
emergency escape. However, an
emergency hammer
* can not
shatter the windshi eld as it is lam-
inated glass.
*: Contact your Toyota dealer or
aftermarket accessory manu-
facturer for furt her information
about an emergency hammer.
■Escaping the vehicle from the
window
There are cases where escaping
the vehicle from the window is not
possible due to seating position,
passenger body type, etc.
When using an emergency ham-
mer, consider your seat location
and the size of the window open-
ing to ensure that the opening is
accessible and large enough to
escape.

4738-2. Steps to take in an emergency
COROLLA HV_U
8
When trouble arises
8-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
WA R N I N G
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When towing the vehicle
Be sure to transport the vehicle
with the front wh eels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wh eels contacting
the ground, the drivetrain and
related parts ma y be damaged or
electricity generated by the opera-
tion of the motor may cause a fire
to occur depending on the nature
of the damage or malfunction.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the power switch off.
There is a possi bility that the
steering wheel is locked and
cannot be operated.
■Installing towing eyelets to
the vehicle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing
eyelets may come loose during
towing.
NOTICE
■To prevent damage to the
vehicle when t owing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the power switch is
off. The steering lock mecha-
nism is not strong enough to
hold the front wheels straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate cl earance, the
vehicle could be damaged while
being towed.
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.

4748-2. Steps to take in an emergency
COROLLA HV_U
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
 The vehicle makes an abnor-
mal sound.
From the front
Release the parking brake.
Turn automatic mode off.
( P.168)
From the rear
Use a towing dolly under the
front wheels.
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner's manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
If a tow truck is not available in NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing

4758-2. Steps to take in an emergency
COROLLA HV_U
8
When trouble arises
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for short
distances at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
using the following procedure.
1 Take out the wheel nut
wrench(if equipped) and tow-
ing eyelet. ( P.492, 502)
2 Remove the eyelet cover
using a flathead screwdriver.
To protect the bod ywork, place a
rag between the screwdriver and
the vehicle body as shown in the illustration.
3
Insert the towing eyelet into
the hole and tighten partially
by hand.
4 Tighten down the towing eye-
let securely using a wheel nut
wrench (if equipped) or hard
metal bar.
5 Securely attach cables or
chains to the towing eyelet.Emergency towing proce-
dure

4768-2. Steps to take in an emergency
COROLLA HV_UTake care not to damage the vehi-
cle body.
6
Enter the vehicle being towed
and start the hybrid system.
If the hybrid system does not start,
turn the power switch to ON.
7Shift the shift lever to N and
release the parking brake.
Turn automatic mode off.
( P.168)
When the shift lever cannot
be shifted:  P. 1 6 5
■While towing
If the hybrid system is off, the power
assist for the brakes and steering
will not function, making steering
and braking more difficult.
■Wheel nut wrench
Vehicle without wheel nut wrench:
Wheel nut wrench can be pur-
chased at your Toyota dealer.
Vehicle with wheel nut wrench:
Wheel nut wrench is installed in
trunk. ( P.502)
 Fluid leaks under the vehicle.
(Water dripping from the air
conditioning after use is nor-
mal.)
 Flat-looking tires or uneven
tire wear
 Engine coolant temperature
gauge needle continually
points higher than normal.
 Changes in exhaust sound
 Excessive tire squeal when
cornering
 Strange noises related to the
suspension system
 Pinging or other noises
related to the hybrid system
 Engine missing, stumbling or
running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

4778-2. Steps to take in an emergency
COROLLA HV_U
8
When trouble arises
side when braking
 Vehicle pulls heavily to one
side when driving on a level
road
 Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor

4788-2. Steps to take in an emergency
COROLLA HV_U
■Brake system warning light (warning buzzer)
■Brake system warning light
■High coolant temperature warning light* (warning buzzer)
*: This light illuminat es on the multi-information display.
If a war ning light tur ns on or a war ning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunction
in the system. However, if this continues to occur, have the
vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
or
(Red)
(Canada)
Indicates that:
 The brake fluid level is low; or
 The brake system is malfunctioning
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
The regenerative braking system;
 The electronically contr olled brake system; or
 The parking brake system
 Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates that the engine c oolant temperature is exces-
sively high
 Immediately stop the vehicle in a safe place.
Handling method ( P.517)

4798-2. Steps to take in an emergency
COROLLA HV_U
8
When trouble arises
■Hybrid system overheat warning light* (warning buzzer)
*: This light illuminat es on the multi-information display.
■Charging system warning light
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Malfunction indicator lamp (warning buzzer)
Warning lightDetails/Actions
Indicates that the temperature of the hybrid system is
excessively high
Stop the vehicle in a safe place.
Handling method ( P.517)
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging system
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
Indicates that the engine oil pressure is excessively low
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The hybrid system;
 The electronic engine control system; or
 The electronic thrott le control system
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.

4808-2. Steps to take in an emergency
COROLLA HV_U
■SRS warning light (warning buzzer)
■ABS warning light
■Brake Override System warning light/Drive-Start Control
warning light* (warning buzzer)
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airb ag system;
 The front passenger occupan t classification system; or
 The seat belt pretensioner system
 Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The ABS; or
 The brake assist system
 Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
When a buzzer sounds:
Indicates a malfunction in:
The Brake Override System; or
 The Drive-Start Control
 Have the vehicle inspected by your Toyota dealer
immediately.
Indicates that the shift position was changed and
Drive-Start Contro l was operated while depressing the
accelerator pedal.
 Momentarily release the accelerator pedal.
When a buzzer does not sound:
Indicates that the accelerator and brake pedals are being
depressed simultaneously, and the Brake Override System
is operating.
 Release the accelerator pedal and depress the brake
pedal.